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International Marketing ATM Semester 2 Lecture 10 By Sanemkhan Nurillaeva Agenda • Definition • Good and Bad Examples • Deciding which markets to enter • Market Entry Mode and Risk • 3 Strategic Market Orientation Definition: International Marketing • “Multinational process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services and to create exchanges that satisfy individual and organizational objectives” (John Shaw, 2008) Good Example: at&t Bad Example: KFC • In Chinese, the Kentucky Fried Chicken slogan “finger-lickin’ good” came out as “eat your fingers off.” Deciding whether to go international Reasons Saturated domestic markets Small domestic markets Low growth domestic markets Customer drivers Competitive forces Cost factor Portfolio balance Barriers Insufficient Knowledge Lack of Capital Market Uncertainty Commercial & Political Risks Deciding which markets to enter Macroenvironmental issues Socio-cultural Technological Economic Political/legal Foreign Market selection Microenvironmental issues Market attractiveness Company capability profile Market attractiveness Microenvironmental issues • Market size and growth rate • Competition • Cost of serving the market • Profit potential • Market access Company capability profile Microenvironmental issues • Skills • Resources • Product adaptation • Competitive advantage Market Entry Mode and Risk Deciding how to enter the market Indirect exporting Direct exporting Licensing Joint ventures Commitment, Risk, Control, and Profit Potential Direct investment Foreign market entry strategies Cooperative Licensing Joint ventures Direct investment New facilities Acquisitions Foreign Market Entry Exporting Indirect Direct Domestic-based export merchants Domestic based export agents Piggybacking Cooperative organisation Foreign-based agents or distributors Domestic-based sales representatives Overseas sales/marketing office or subsidiary Which strategy should be used? It depends on: • Vision • Attitude toward risk • How much investment capital is available • How much control is desired 3 Strategic Orientation 1. Domestic market extension orientation 2. Multidomestic market orientation 3. Global market orientation Domestic Market Orientation • International operations viewed as secondary • Prime motive is to market excess domestic production • Firm’s orientation remains basically domestic • Minimal efforts are made to adapt product or marketing mix to foreign markets • Firms with this approach are classified as ethnocentric Multidomestic Market Orientation • Companies have a strong sense that foreign country markets are vastly different • Market success requires an almost independent program for each country • Separate marketing strategies (mostly polycentric) • Subsidiaries operate independently of one another in establishing marketing objectives and plans • Products are adapted for each market • Control is decentralized Global Market Orientation • Company guided by global marketing orientation – Marketing activity is global – Market coverage is the world • Firm develops a standardized marketing mix applicable across national boundaries – Markets are still segmented – Each country or region is considered side by side with a variety of other segmentation variables – Fits the regiocentric or geocentric classifications Global Market Orientation: Example • McDonald’s: • • • • Process is standardized in every country Logo is same Most of the advertisements are similar Store decoration and layout almost alike • BUT • Wine in France and Beer in Germany • A Filipino Style spicy burger in Manila • Pork burgers in Thailand • P&G pursue a global strategy for disposable diapers, but a multidomestic strategy in Asian markets for detergents. (The strategy differs product to product) Reading • P. Kotler, K.Keller, 2006, Marketing Management, 12 ed, Prentice Hall • D.Jobber, Principles and Practice of Marketing, 3ed, 2001, McGrawHill • Isobele and Lowe, (2008). International Marketing Strategy [Online]. Available from: https://www.cengagebrain.co.uk/content/doole07630_1844807630_02.01_chap ter01.pdf • International Marketing Strategy and Theory (2008) by John Shaw