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Bibliography on Knowledge Management1 Version 5.0, July, 2000 (Prepared by Eric Tsui, Computer Sciences Corporation, Email: [email protected]) _____________________________________________________________________________ Sections General Ontologies & Corporate Memory Culture Organisational Learning Knowledge Management Tools & Artificial Intelligence Technology Enterprise Information Portal KM Architecture, Processes & Frameworks KM Applications - Architecture, building & town planning KM Applications - Business Processes & Workflow KM Applications - Chemical, mining & oil industries KM Applications - Communications KM Applications - Consulting firms KM Applications - Decision making KM Applications - Defense KM Applications - E-Business & ERP systems KM Applications - Education, research & development KM Applications - Help Desk KM Applications - Human Resources & Learning organisations KM Applications - Intellectual Assets KM Applications - Library & Information Services KM Applications - Medical, Pharmaceutical & Healthcare KM Applications - Legal KM Applications - Marketing, CRM, Personalisation, Business Intelligence & Competitive Intelligence KM Applications - Product Development KM Applications - Quality & Process Management KM Applications - Software development, application & reuse KM Applications - Training & Development KM Applications - Virtual teams & enterprises KM Applications - Others Measurements Web & Intranet for Knowledge Management KM for Small to Medium size Enterprises Collaborative Filtering, Groupware & User Profiling Industry reports & case studies ______________________________________________________________________________ General Abramson, G. 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