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SmartHR Human Resources Information System
Product Information
By Using SmartHR You W ill Be In Good Company
Leading HR Software
Developer in South Africa
Tailored to Your Needs
 Increase Productivity
Increase Effectiveness
 Attract and Retain the Right People
Enhance Institutional Knowledge Sharing
Human Resources Information Proposal
Contents
I.
Benefits Overview .......................................................................................................................................... 2
II.
The SmartHR Product Suite ............................................................................................................................ 3
III.
SmartHR Transactional Modules .................................................................................................................... 4
IV.
SmartHR Transformational Modules .............................................................................................................. 8
V.
SmartHR Business Intelligence Module ........................................................................................................ 10
VI.
Enterprise Ready Features ........................................................................................................................... 11
VII.
SmartHR Implementation ........................................................................................................................ 15
VIII.
User Training ............................................................................................................................................ 19
IX.
Absalom Systems Support ............................................................................................................................ 21
X.
SmartHR Technical Environment .................................................................................................................. 21
XI.
Database System .......................................................................................................................................... 22
XII.
SmartHR References and Clients ............................................................................................................. 24
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Human Resources Information Proposal
I.
Benefits Overview
Given the organisation-wide benefits and competitive advantages that accompany the
automation of business processes, the issue is not can you afford to automate and/or
upgrade – but can you afford not to?
SmartHR will help your organisation:
Increase productivity and enable more time for high-value tasks
Attract, manage, develop and retain the right people
Increase effectiveness of human capital management
Obtain up-to-date information to support management decision making, problem solving
and innovation
Enhance storage and back-up capabilities for valuable data and facilitate retrieval
Enhance institutional knowledge sharing
Reduce errors – as rules are built into the system.
Reduce paper
A cost-effective solution created for South African organisations by South Africans to meet
the business, regulatory and cultural requirements of South African businesses and
government agencies, including the reporting requirements for South African labour laws.
IT Friendly
To meet client needs for flexibility and integration, SmartHR is designed for a Windows
environment with Microsoft’s SQL, the leading relational database platform. It is ODBC
compliant for easy integration and features a Crystal 10 reporting engine.
End User Friendly
SmartHR is highly intuitive and will be adopted fairly easily by most employees. Our services
include staff training.
Web, Telephone, Email And On-Site Support Available
We offer Web-based support for remote access trouble-shooting and telephone and e-mail
help lines to ensure prompt response to queries or problems. And because we’re a local
company, on-site support can be easily arranged.
Flexible, affordable pricing structure
Absalom offers one of the most affordable, custom HR solutions on the market. There is no
large upfront license fee – we charge an affordable per-employee fee so you can scale up or
down based on your business needs.
Over 15 years of experience in South Africa
SmartHR is currently used by many South African and international organisations, from small
businesses to multinational corporations. The development team are local to ensure we
develop what your business needs.
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II.
The SmartHR Product Suite
Absalom Systems’ leading-edge SmartHR people management system is an IT- and userfriendly suite of applications that will support the achievement of a wide range of strategic
HR and organisational objectives. SmartHR is an advanced core system software solution
with modular components for use by employees and executives throughout the organisation.
The SmartHR product suite supports the full employee lifecycle from on-boarding to
terminations. Building on core and advanced modules, SmartHR offers companies a way to
manage their employee data and talent management processes in a single integrated
solution.
The SmartHR product suite is comprised of a number of different applications each serving
different role players in the organization.
SmartHR Desktop for Human Resources Staff
Building on a robust SQL database, the SmartHR core application is designed for HR
professionals. The client-server application has the highest level of functionality to allow
those with access permissions to add, edit and delete data in the database.
SmartHR Employee/Manager Self Service
The SmartHR Employee/Manager Self Service (ESS) system is a secure intranet portal for
employee self-management of personal HR data and manager performance and training
management. The module reduces the workload on HR personnel so they can spend more
time on high-value tasks. It also reduces paper.
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SmartHR Business Intelligence for Executives
SmartHR Business Intelligence (BI) synthesizes information in the SmartHR database and
presents dashboard views of important HR metrics for executives across the organisation. It
features robust data analysis, extraction and reporting functions as well as excellent drill
down capability from organisational to employee level. SmartHR BI enhances decision
making in areas such as performance management, remuneration, retention, succession,
training and development. It makes it easier for executives to monitor performance on a
timelier basis – identifying high-performing employees and those who may need coaching
and course correction for faster achievement of departmental and organisational goals.
III.
SmartHR Transactional Modules
The SmartHR core solution provides the organization with the ability to manage their
employee information and processes.
It is customized to reflect your organisational
structure and enables the capture and maintenance of a wide range of employee data.
The database tracks development and changes in your workforce profile. It allows the
generation of comprehensive organisational structures including drill-down facilities.
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Functionality of SmartHR Desktop includes:
Multi-level security with access to information on a “need to know” basis
Automated audit trail recording database changes
A comprehensive database query builder for customised queries across database fields
A comprehensive suite of standard management reports
Ad hoc report writer; information and reports can be exported to a variety of
applications and file formats
Merging of documentation and letters with information from the database (e.g., salary
increase, notifications, correspondence)
“Trend Analyser” reports with key statistics and indicators in a graphical format
Scheduler for automated task scheduling, automatic report generation with notification
via email or SMS
Storage and management of human resource documentation
Personal & Organisational Information
A full biographical view is enabled – with the use of ESS the employee can view and update
their own data. Useful reminders can be created to the HR department and/or the individual
to alert users to critical events such as license or work permit expiry dates.
The organisational view allows a view and management of the complete organisational data
associated with the individual. From working hours and appointment date to multiple
reporting lines and retirement dates.
A full record of all terminate employees is maintained on the system to prevent reemployment of unsuitable candidates. The periods of service is maintained to provide for
breaks in service.
Managers and Employees can access SmartHR via the internet to view and update their
personal and organizational information. Administrators can set what information is visible
and editable via the ESS to ensure data accuracy is maintained. Employees can communicate
via notifications with HR.
Assign HR processes to employees. Manage workflow and monitor tasks to completion.
Equity Management
Combined with the personal and organizational information, SmartHR tracks your
organisations equity goals and targets and produces Equity and SETA reports in the required
format. Generate equity reports for any group or time period. Our snapshotting functionality
records actual equity changes over time.
Pay History & Benefit Management
A complete record of employee remuneration structure and pay information is stored for the
life of the employee including:
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Pay history – set up in a pay template to suit the company’s pay structure and naming
conventions.
Capture of medical scheme, pension / provident fund, Risk Benefit or Insurance and car
scheme information
Reproduction and storage of pay slips via the web protected with One Time Password
(OTP)
Tax and banking information
Automatic calculation and reporting of pay increments
Leave Administration
Extensive facilities to administer and ensure compliance with leave rules including:
Catering for an unlimited number of leave types different leave entitlements applicable
to different employees
Unlimited number of leave types
Future leave entry facility
Unlimited history automatically maintained
Accommodates company leave naming conventions
Automatic calculation of accurate and up-to-date balances for all leave types
Ability to view future and historical leave balances based on user-defined dates
Easily identify employees with outstanding leave balances based on user-defined
parameters
Comprehensive leave reports are standard
Graphical presentation of leave patterns
The ESS leave functionality enables employees to view future leave balances, apply for leave
and review leave history. Check who in your team has applied for leave over the same period
before approval. Customisable leave workflows allow multiple approvals of leave and
enforced leave rules.
Staff Locator - Check on the leave and/or training status of individual employees.
Training History
Keep record of all planned and completed employee training with costs assigned for analysis.
Requests for training can be done via the ESS with workflow approval.
Curriculum Vitae/Work History
Complete internal and external employee work history including verified credentials and
professional and other memberships to assess the competencies available to the
organisation. Pull a CV report instantly for tendering or succession planning activities.
Employees can update their CVs online giving the organisation a complete picture of
organisation-wide capabilities. Full record of work and qualifications history including subject
matter expertise. Scanned certificates can be linked reducing HR’s workload.
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Industrial / Employee Relations
The IR module allows for the tracking of disciplinary incidents. A log is created from
counselling (be it for performance or conduct type issues) to disciplinary events and
grievances.
The ESS allows employees and managers to log disciplinary and grievance incidents which are
work-flowed between the relevant parties.
Accidents
Record details of accidents that occur in the workplace. Employees can log details of
accidents on the ESS from their locations with follow-up by the HR department.
Assets
Record and track the allocation of valuable assets such as laptops, mobile phones and
uniforms to employees. This functionality can be delivered through an ESS approval
framework. Be prepared when people join by having the right assets available to them.
Ensure that you retrieve the correct assets should an employee exit.
Documentation Management
SmartHR has numerous document management features. Set up a library of all your
important HR policies, forms and relevant legislation for easy access.
Link relevant documents in a variety of formats to employee records to provide easy access
to an HR electronic filing cabinet.
ESS users can link and access documents such as CVs, photographs and contracts via the
web. Ensure compliance to policy by assigning documents to groups of employees that need
to be read and the content acknowledged before other tasks can be performed.
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IV.
SmartHR Transformational Modules
The SmartHR Transformational Modules focus on position based functionality to support
Talent Management Processes.
The position management module allows users to define roles and positions and forms the
basis of SmartHR talent management functionality. Each position can be described by job
profiles and compared against actual employee data. Using Orgplus, organizational charts
can be automatically generated to determine:
What structure is required to execute the company strategy?
What are the position and role attributes, profile and history?
Recruitment
Combining recruitment with our Position Management module allows effective recruitment
tracking of approved vacancies. Manage your recruits and monitor and track all aspects of
the recruitment process to determine:
What vacancies are open and for how long?
What candidates are available with the required skills?
Who has applied internally / externally?
What is the cost of recruitment by source?
Skills Audit
Using data collected from the CV module, managers can conduct a skills audit across the
organization to determine:
What is the available skills pool based on work history, qualifications and experience?
What type and size of contracts has the employee completed?
What skills, competencies and attributes does the employee have?
Talent Review
Record and evaluate employees’ potential vs. performance and generate a 9-box report to
identify:
How are employees placed by performance vs. potential?
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Who is at risk of loss or key individual?
Which employees require development and training interventions?
Succession Plan
Identify future positions for employees to determine:
What are employees career plans short term and long term?
How many possible candidates are available (bench strength)?
Who are suitable candidates for short term and long term positions?
Training Management and Employee Development
Tools to plan the specific training requirement of each employee to determine:
The current, short term and long term training gap for each employee based on their
identified succession plan
The training demand from the training gap analysis.
The budget required to close current, short and long term gaps
Manage training events and attendance based on training demand
Plan and monitor training plans and training events Training plan, training planned and
training completed
As part of the master data management, SmartHR manages approved training course
providers, training courses, unit standards, training outcomes and recognition of prior
learning.
Performance and Evaluation
Tools to objectively and continually appraise and evaluate employee performance against
corporate strategies and goals. The performance model is parameter-driven and supports an
unlimited number of evaluation schemes. Employees can be evaluated on customised
measures individually weighted along with key performance measures made up of critical
success elements.
Performance Evaluations can include self and 360 degree for objective reviews
Performance reviews can be work-flowed according to organisational requirements
Assigned and completed online
The evaluations module is powerful enough to be used for general employee surveys,
training impact surveys and collating data from exit interviews.
Rewards and Incentives
Use the consolidated pay history data to analyse employee rewards and incentives are inline
across the group. Salary survey data can be imported into the solution. Compare actual pay
against benchmarks to reward to performers.
Consolidate pay data from multiple payrolls with calculated fields
Compare pay against HR metrics
Pay and reward for performance to create high performance culture
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Occupational Health & Safety (OH&S)
Proactively manage health and safety. Maintain details of work-related injuries, near misses
and illnesses, identify existing and potential hazards in the workplace, manage compensation
claims and analyse costs.
Where employees are exposed to hazardous environmental factors, details of the annual
medical surveillance can be kept to analyse if the safety issues are sufficiently addressed.
Timesheets and Claims
Use the ESS to gather employee timesheet and expense claim data and reduce approval time
through customizable workflows online.
V.
SmartHR Business Intelligence Module
The SmartHR Business Intelligence module draws data from the SmartHR SQL database to
give management up-to-date information on the following metrics:
Organisational Summary
Current Headcount
Headcount Trends
Terminations and Appointments
Equity
Pay Analysis
Leave Analysis
Training
OH & S
Industrial Relations
Timesheet and Claims
Company Assets Issued
Documentation and Policies Acknowledged
Employee Contracting
Reports-to Roles
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VI.
Enterprise Ready Features
As a comprehensive Human Resource Information System, SmartHR incorporates many
unique features to manage the complexities of large multi-national, enterprise clients
supporting thousands of employees, business units and locations.
Security and Audit Trail
Strict security allows administrators to set multi-dimensional permissions based on
organisational roles, staff access and functionality required. Integrate with Active Directory
for single sign-on. Query database changes for auditing purposes by user.
Comprehensive Searching and Filtering Across Business Units
Quickly identify groups of employees from your organisational chart. As a people-centred
payroll independent system, SmartHR is not restricted by financial structures or cost codes.
Select random individuals across a group to report or analyse.
The organizational structure supports any number of levels to take care of large enterprises
consisting of multiple business entities, legal entities, operating groups, divisions, sections
and departments.
The query result grid can be customised to display user-defined columns. Fields from the
personal and organisational tables can be added. The fields selected are unique to the user,
so each user can customize his/her own grid preferences for an enhanced user experience.
Working with Data from SmartHR
Data Export
Easy access to all database fields via a quick export or stored export templates for
analysis in third-party tools. As an ODBC compliant database, data tables can be
linked directly to Microsoft Excel for Pivot table analysis.
Statutory Reports, Standard Reports, Custom Reports
Crystal reports of statutory, standard and custom reports can be distributed in PDF
or Excel formats and emailed automatically via the SmartHR Report and Event
Scheduler based on HR activity dates. There is a comprehensive list of over 100
custom reports available.
Trend Analyser
Historical data analysis of numerous metrics.
Automatic Event and Report Scheduler
Set up event notifications to distribute reports or alerts to line managers on a regular
or triggered-event basis.
Event Reminder Templates
The Event Reminder Template allows a user to define a re-usable chain of event
reminders. It is driven by the Scheduler engine with email notifications and uses the
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history log and reminder utility. Can be used with a template or a single reminder,
with an automated start date to one or more employees. Can be used for any event
that can be triggered by a definable business rule based on the data such as
employee anniversary and birthday reminders; excessive leave accrual; performance
scores, etc.
Integration to 3rd Party Tools
As the SmartHR suite is based on the Microsoft database platform, it can seamlessly
integrate with Orgplus and Qlikview as well as other Enterprise applications like
Sharepoint.
Master File Management
The key to managing enterprise level requirement is master file management to ensure
employee attribute data is easy to manage and consistent for analysis across the enterprise.
SmartHR includes a number of features to support master file data management.
Standardised Lookup Tables for Improved Data Quality
Global lookup tables on key fields ensure that data on common fields is accurately
entered and maintained.
Data Defaults for Faster & More Accurate Population of Data
Pre-defines values of one field to automatically populate default values for one or
more other fields. For example, job titles can be used to populate several other fields
by default. Helps keep information consistent across the SmartHR database and
minimizes errors from manual updates. The data defaults apply to edited and
imported data.
Bulk Allocation and Validation
Improve task efficiency by bulk allocating data to a group of employees.
Table Cleanup Wizard Improves Accuracy and Consistency
Naming convention consistency can be a problem in most databases. For example,
users might type in “Matric,” “Standard 10” and “Grade 12” in the Qualification field;
these descriptions mean the same thing but the database sees them as three
different qualifications. The Table Clean-up Wizard helps solve this problem by
changing data instances across the database. The table cleanup function quickly
harmonises data in unstructured fields such as Qualifications.
Employee Combine and Replace Function
Transfer an employee from one company to another and replace an employee in the
destination company. The replacement function allows the employee in the
destination company to combine or replace, leave, delete or terminate the replaced
employee. Reduces the steps required to keep data up-to-date during headcount
movements.
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Effective Date Control
Accurately and timeously manage employee data transactions. Effective Date control
allows for future dated transactions such as appointments, terminations and
transfers to be created in SmartHR. Future dated transactions can be individually
managed and reviewed and are automatically committed to the database when
activated by the SmartHR scheduler.
Comprehensive Import Functionality
The easiest way to populate SmartHR is via the comprehensive import facility that accepts
any CSV data linked to any file in the SmartHR database. The import wizard interprets and
transforms data during import to ensure consistency with the database.
The pre-import data verification tool improves the accuracy of data populated from external
sources. The tool shows whether each record in the import file can be imported or any errors
in the data file prior to the import. Makes it easier to identify and correct any issues with
data before the import occurs. Import templates can be saved for imports that occur
frequently. The system can be scheduled to automate imports.
The source of employee master data differs based on the operational requirements. SmartHR
can export or import relevant data
Consolidate Payroll History
SmartHR integrates with multiple payrolls used in the organization for a consolidated view of
pay history across the enterprise.
Enterprise clients are often forced to run multiple payrolls segregated based on:
Employee function such as salaries, wages and executives
Outsourced often in the case of executive payrolls
Regional country compliance or legacy systems acquired during mergers and acquisitions
Integration can be done at database level,
scheduled ODBC import or CSV and flat file
import. Calculate payroll fields allow for
comparison against HR metrics across
business units and currencies which is
especially useful during harmonization of
employment conditions during mergers and
acquisitions.
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Create Custom Forms and Fields
Forms designer allows administrators to add forms, fields and tables to SmartHR modules at
the company or employee level.
Real-Time Replication and Consolidation
Multi-national clients often have operations in multiple countries where, owing to bandwidth
restraints, it is not possible to run a single SmartHR database. SmartHR supports
consolidation, in real-time, for a single point of organizational information. As the data is
consolidated into a central database, the SmartHR application, reports and Analytics can be
run centrally.
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VII.
SmartHR Implementation
Implementations are managed on a Web-based project management system that provides
an overview of project progress and serves as a collaboration space for project
communication and documentation.
Implementation is divided into three phases:
Phase 1 – Development of Employee Database with Leave and Pay Information
At the conclusion of Phase 1, SmartHR will provide personal and organisational
data management, reports and online leave management.
System Implementation Meeting
Contract finalisation
Identification of project team and role definitions
Project implementation plan and processes agreed
Software Installation
Installation of the SmartHR database onto company network
Installation of SmartHR application for System User / Administrator
Installation of SmartHR Scheduler
Define security groups, templates and audit trails
Activation of user work stations
Implementation of Organisational Structure
Set-up of organisational structure: business units, departments, cost centres
Set-up of personal and organisational lookup fields including job definitions
and positions
Definition of employee numbering
Master File Data Migration
Set-up of import and export templates based on payroll master file layout
Import of master file information from payroll
Create user accounts and user group queries
Identify and complete missing or additional employee data including
reports-to roles and photographs
Definition of employee take-on, termination, transfer processes
Test linked documents to employee records
Configure and test scheduled events and reports
Identify and implement custom forms for personal and organisational data
Print and validate employee demographic reports and organograms
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Pay Interface Implementation
Configure and test data-pump to match SmartHR fields
Define and configure pay template definitions
Set-up payroll import template
Test SmartHR payroll import
Import pay history
Validate monthly totals against payroll
Implementation of the Leave Module
Set-up and allocation of rules and leave schemes as per company leave
policy
Import of leave balances
Import of leave history
Set-up and test leave balance task on the Scheduler
Print standard leave reports and validate balances
Implementation of Employee/Manager Self Service for Leave
Installation of Internet Information Services on company server
Installation and configuration of Employee/Manager Self Service application
Configuration of Active Directory and other parameters for the ESS module
Creation of employee user accounts, user group queries, security templates
Define employee contact details and required reports-to roles
Configure notification, change and leave workflows and emails
Phase 2 – Implementation of Selected Modules
During Phase 2, modules that have been selected will be implemented according
to the organisational priorities identified.
Implementation of the Industrial Relations Module
Review current industrial relations policies and processes
Define objectives and data capture processes for the Industrial Relations (IR)
module
Set IR Lookup tables
Capture historic information available
Activate IR module on the Employee/Manager Self Service to identified
groups
Print standard IR reports and validate
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Implementation of the Employee Assets Module
Define objectives and data capture processes for the Employee Assets (EA)
module
Import asset register data
Activate EA module on the Employee/Manager Self Service to identified
groups
Configure asset approval workflow on the EMSS
Print standard Asset reports and validate
Implementation of the Recruitment Module
Review current Recruitment policy and processes
Define objectives and data capture processes for the Recruitment module
Define organisational roles and positions
Set-up parameters for the Recruitment module
Import information available for current candidates
Attach candidate CVs
Set-up template letters
Implementation of the Training Module
Review of available training data
Define objectives and data capture processes for the Training module
Set-up parameters and courses definitions
Import available training history information
Print standard training reports and validate
Set-up scheduled events, reports and reminders for training data
Activate Training module and training workflows on Employee/Manager Self
Service
Implementation of the Performance Module
Review current performance management policy
Define objectives and data capture processes for the Performance module
Design and implement performance schemes
Activate performance and performance workflows on Employee/Manager
Self Service module
Set-up and test sample scheme groups on the EMSS
Print standard performance reports and validate
Implementation of the Occupational Health & Safety Module
Review current OH & S policy and processes
Define HR objectives and data capture processes for the OH & S module
Set-up parameters for the OH & S module
Capture information available for historic OH & S incidents
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Activate OH & S module on the Employee/Manager Self Service
Print standard OH & S reports and validate
Phase 3 – Implementation of Third-party Applications and Customisations
SmartHR Business Intelligence
Install SmartHR Business Intelligence (BI) Software
Configure SmartHR BI and activate
Reload SmartHR data
SmartHR Organogram Manager
Install and configure Orgplus software
Load and configure position reports
Print Organogram reports and validate
SmartHR Resource Planning
Install Resource Planning module
Capture sample contracts
Print and validate manpower planning reports
Custom Reports
Identify and define custom reports required
Obtain sign-off on specifications
Develop report
Deploy and test custom reports
Software Customisations
Identify and define custom development required
Obtain sign-off on specifications
Develop functionality
Deploy and test functionality against specifications
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VIII.
User Training
We provide the following standard training courses at our Absalom Systems offices. On-site
training can be arranged on request. In addition, customised “Train the Trainer” courses can
be developed on request.
Introduction to SmartHR
1 Day
Changing of Passwords
Data exporting: Quick Export
Quick Finding a Person
Management Statistics
Toggle between Table/Tab view
Standard Reports
Building a Query
Error Messages
General User
1 Day
Adding New Records/Employees
Transferring Employees
Editing Records
Linking Documents to Employees
Deleting Records
Creating Reports
The Setup
Absalom SmartHR Editor
Reports
1 Day
Building a Queries and Advanced
Queries
Data Exporting: Templates
All Reports
Excel and Pivot
Manipulation
Tables,
Data
Data Filtering
Administrator
2 Days
Database Back-up and log files
Table Cleanup
Product Licensing
Data Defaults
Upgrade Procedures
Setting Up Custom Forms
Understanding
SmartHR
messages and bug reporting
error
Running SQL Statements
SmartHR Security Model
Audit Trail
Reporting
Configuration
Working with Lookup Tables
Setting Up Pay Templates
Changing Leave Schemes
and
Setting Up the Scheduler for Events,
Reports and Reminders
Importing Data
Adding Custom
Applications
Reports
Bulk Actions
EMSS Configuration options
and
EMSS Workflow Setup
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Employee Self Service (ESS)
1 Hour
Employee/Manager Self Service - 1
hour sessions
Completing Performance Appraisal
Online
Logging on, changing and resetting
passwords
Applying and approving Training
Online
EMSS Functionality Overview
Free Telephone and e-mail support
is included for all trained users
Applying for and Cancelling Leave
The introduction and general user courses are prerequisites for individuals taking modulespecific courses.
Training Module
Set-up parameters and security
Understanding training processes and
data capture
Performance Module
Half Day
Training
exports
queries,
imports
and
Training administration on the ESS –
approval workflows, needs analysis
1 Day
Understanding the performance
processes and data capture guide
Scheduling events, reminders and
reporting on performance data
Creating performance schemes with
Range Elements and element types
Performance Management via the
ESS: Self appraisals, 360 appraisals,
creating schemes
Querying, importing and exporting
performance data
Recruitment Module
Performance workflows on the ESS
1 Day
Understanding
the
recruitment
processes and data capture guide
Querying, importing and exporting
recruitment data
Working with recruitment data
Setting up template letters with the
RTF editor
Set-up company roles, positions and
profiles
Appointing recruits
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Scheduling events, reminders and
reporting on recruitment data
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IX.
Absalom Systems Support
The Annual License fee includes unlimited telephone support for all trained users. Where
possible support is provided via Remote Desktop for more cost-effective query resolution.
We recommend bi-annual site visits to install any SmartHR upgrades and to audit data for
accuracy and completeness. Refresher training will also be provided for existing users.
X.
SmartHR Technical Environment
SmartHR is designed to run in a Microsoft® Windows® environment.
Hardware and Software Requirements
SmartHR is a Microsoft Windows application that requires a minimum of Microsoft Windows
XP Professional or above on end-user workstations. SmartHR also requires a server capable
of hosting a Microsoft SQL Server 2000 database or above.
Work Station
Database Server
Minimum
Pentium II 350 MHz
CD ROM drive
Pentium III 800MHz
CD ROM drive
Recommended
Pentium, IV 2.4 GHz
CD ROM Drive
Xeon 2.4 GHz
CD ROM Drive
Minimum
Windows XP Professional
Windows 2000 Server (with SP4)
or Windows 2003 R2
Recommended
Windows XP Professional,
Vista or Windows 7
Windows Server 2005
Standard Edition
128 MB RAM (XP)
1Gb RAM (Vista)
2 Gb RAM
512 MB RAM (XP)
2 Gb RAM (Vista)
4 Gb RAM
Minimum
1 Gb
10 Gb
Recommended
5 Gb
30 Gb
Hardware
Operating System
Memory
Minimum
Recommended
Available Disk Space
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XI.
Database System
SmartHR features three database options:
Microsoft® SQL Server 2000 (With SP4)
Microsoft® SQL Server 2005 or SQL 2005 Express
Microsoft® SQL Server 2008 or SQL 2008 Express
The MS SQL Server 2005 is the option recommended. MS SQL Server 2005 is required if the
client purchases the workflow component of the browser-based Employee/Manager Self
Service system. With this database option, the client will need to provide the Microsoft® SQL
Server 2005 single processor license at their expense. As many computers as required can
connect to the application. Please note: it is not necessary to purchase CALs when a SQL
processor license is purchased.
We recommend that the databases run on a dedicated server or a server that will otherwise
require only infrequent access by other applications. However, if a high capacity server is
used, a dedicated server is NOT required and the SQL server may contain other databases
without affecting performance. This means that the SQL database may reside on a server
currently in place.
The MS SQL Express database option is generally used when the client wants to avoid
purchasing an SQL Server license. Microsoft SQL Express is a free, redistributable version of
SQL Server that can be downloaded from the Microsoft SQL Server Web site. The Express
version incorporates the same functionality as the SQL Server database version including
workflow. Please be aware of the size limitations of SQL Express.
Local Area Networks (LAN)
SmartHR can be installed in the following network environments:
Microsoft® Windows (TCP/IP), Microsoft® Terminal Services and Citrix®
Wide Area Networks (WAN)
Clients considering operating SmartHR in a WAN environment must ensure sufficient
communication speeds. Alternatively, a Microsoft® Terminal Server environment can be
considered.
Standard Reports
SmartHR Standard Reports is delivered using Crystal Reports 10. The runtime library for this
built-in reporting functionality is provided as part of SmartHR at no cost to the client. The
client may also wish to purchase a Crystal Reports License to create additional reports from
the SmartHR database. It is also possible for the client to extract data to use in its reporting
tool of choice.
Employee/Manager Self Service System
The Employee/Manager Self Service system (EMSS) is a browser-based Microsoft .Net
system. It is recommended that the EMSS system be installed on a dedicated Web server
machine. If this is not possible, it is preferable that the server containing both database and
Web system be a dual processor server to optimise performance, as per Microsoft Web
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deployment standards. The EMSS system must be installed on a .Net compliant server, but
can reside alongside other Web applications without any degradation in performance. Please
note that .Net only runs on a Windows 2000 server or higher. The EMSS system cannot be
installed on a NT 4.0 server.
Details about making your server .Net compliant can be found at http://www.asp.net. These
components are free from Microsoft and can be downloaded from the Microsoft Web site.
The components are standard on Windows XP and Windows Server 2003.
Work Station
Server
Minimum
Pentium III 800MHz
CD ROM drive
Pentium 4 2.8Ghz Hyper Threading
technology
Recommended
Pentium IV 2.4 GHz
CD Rom Drive
Xeon 2. 4 GHz
CD Rom Drive
Minimum
Windows XP Professional
Windows 2000 (with SP4) Server or
Windows 2003 R2
Recommended
Memory
Minimum
Windows 7
Windows server 2008 R2
512 MB RAM
2 Gb RAM
2 GB RAM
4 Gb RAM
Microsoft Internet Explorer 6
or higher
Min Internet Information Services 5.1 (the
min version installed on XP or above, or
Server 2000 with SP4 or above)
Hardware
Operating System
Recommended
Software
Minimum
Recommended Microsoft Internet Explorer 8
Available Disk Space
Minimum
50 MB
Recommended
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1 GB
Internet Information Services 6.0
500 MB
5 GB
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XII.
SmartHR References and Clients
Client Name
Reference
Contact
Industry
# Sites
Employees
(Construction)
8 sites
20 000
Theunis Eloff
+27 (0)11 506 1000
SAB International
(Brewing)
8 sites
(Africa)
3 500
Wayne
Woodlands
+27 (0)11 407 1700
DHL Supply Chain (SA)
(Logistics)
1 site
1700
Barbara Kemp
+27 (0)11 723 0177
Continental Outdoor
Media
(Media)
1 site
Grinaker-LTA Group
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Contact Number
500 Hannes Viljoen +27 (0)11 348 1800
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