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Quest Diagnostics A Commitment to the Cancer Gold Standard Northeast Business Group on Health May 11, 2011 Quest Diagnostics: A Leader in Providing Healthcare Insights and Solutions Comprehensive Diagnostics Testing • Routine -------- Specialized Advanced Information Technology Solutions • Improved Care and Efficiency Facilitate Introduction of New Therapeutics • Clinical Trials Testing Innovative Diagnostics Products • Enable Care Closer to Patient Risk Assessment Solutions to Life Insurance Industry Touching Patients 150 Million Times Each Year Quest Diagnostics Confidential – Do not copy or distribute | 2 Quest Diagnostics: Unique Assets and Capabilities ~2,000 Patient Service Centers Logistics Capabilities 23 Planes 130 Take-Offs and Landings per Day 3,500 Vehicles 90,000 Stops per Day 43,000 Global Employees Patient Service Center Rapid Response Lab Regional or Reference Lab Quest Diagnostics Confidential – Do not copy or distribute | 3 Quest Diagnostics: Unique Assets and Capabilities Physician Mobility (iPhone, Blackberry Patient Access To Results Patient Mobile Health Platform iPad) Appointment Scheduling & Reminders (Mobile & Online) Quest Diagnostics Confidential – Do not copy or distribute | 4 HealthyQuest - Employee Wellness Initiative •Award winning employee wellness program •Launched in May 2005, by Senior Leaders • Fosters a culture of health, encouraging healthy behaviors and health literacy • Supported by 100s of local employee volunteers around the country Quest Diagnostics Confidential – Do not copy or distribute | 5 Personal Health Data: Blueprint for Wellness •Blueprint for Wellness™ health risk assessment, with a panel of up to 30 laboratory tests •Objective personal health data empowers and motivates behavior change •Successful in measurably lowering health risks Quest Diagnostics Confidential – Do not copy or distribute | 6 Why Do We Commit to Employee Wellness? • It’s the right thing to do for employees – Improves health and healthy behaviors – Reduces their future healthcare costs – A key to employee engagement • It’s smart for employers – Helps reduce healthcare costs – Fosters employee engagement Quest Diagnostics Confidential – Do not copy or distribute | 7 Our Cancer Gold Standard Commitment April 2010: Quest Diagnostics Awarded Cancer Gold Standard Accreditation •Recognized for our commitment to taking important actions to reduce the cancer risk for employees and their families Today: Our Commitment Continues •Quest Diagnostics CEO Dr. Surya Mohapatra, an inaugural member of the American Cancer Society’s CEOs Against Cancer NJ Chapter, is committed to encouraging other CEOs to secure Cancer Gold Standard accreditation Quest Diagnostics Confidential – Do not copy or distribute | 8 Goals of the Cancer Gold Standard The CEO Cancer Gold Standard™ is a series of cancer-related recommendations, developed by the CEO Roundtable on Cancer, to fight cancer in workplaces in the United States. The Cancer Gold Standard’s three main goals: 1. Risk Reduction through Lifestyle Change: Reducing the risk of cancer by not using tobacco and by maintaining a healthy diet and active lifestyle, 2. Early Detection: Detecting cancer at the earliest possible stage, when treatment has the best chance of improving outcomes, through age and genderappropriate screenings, and 3. Quality Care: Ensuring access to the best available cancer treatment Quest Diagnostics Confidential – Do not copy or distribute | 9 The CEO Gold Standard’s 5 Pillars Risk reduction through lifestyle change 1. Tobacco Use 2. Diet & Nutrition 3. Physical Activity Early Detection 4. Prevention, Screening, and Early Detection Quality Care 5. Access to Quality Treatment and Clinical Trials Quest Diagnostics Confidential – Do not copy or distribute | 10 Results: Employees and Their Families EARLY DETECTION: PROSTATE CANCER “I just wanted to write you a note to thank you for extending Blueprint for Wellness to spouses of employees this year. My husband was diagnosed with cancer of the prostate. We have very good medical care here, and are very fortunate.” EARLY DETECTION: COLORECTAL CANCER “This fall I did the InSure Fit® test along with the other blood work and survey. The InSure Fit test came back positive. This last week I had polyps removed that were early stage carcinoma. I consider this my best Christmas gift ever!” EARLY DETECTION: LEUKEMIA “If I did not participate in Blueprint for Wellness, it is quite likely the disease would have been quite advanced before it was detected, at which time it might have been too late to treat effectively. It is very likely Blueprint for Wellness saved my life.” Quest Diagnostics Confidential – Do not copy or distribute | 11 Results: Employees and Their Families WELLNESS & PREVENTION: LIFESTYLE CHANGE Quest Diagnostics Confidential – Do not copy or distribute | 12 Results: Employees and Their Families WELLNESS & PREVENTION: LIFESTYLE CHANGE Quest Diagnostics Confidential – Do not copy or distribute | 13 Case Study: Company Impact 40% Reduction in Tobacco Use Over 6 Years Timeline • 2005 – Offered 100% subsidized tobacco cessation programs • 2007 – Pilot site introduction of tobacco use policy • 2009 – Companywide tobacco free workplace policy • 2010 – Additional subsidies for tobacco cessation (Rx) • 2011 – Tobacco-free employees (or enrolled in tobacco free program) rewarded with deeper health plan premium discount Success Metrics • Over 5,300 participants enrolled in the tobacco cessation program • Self reported usage measured at 12% in November 2010, compared to 18.9% in 2004 (CDC reported national usage = 20%) Quest Diagnostics Confidential – Do not copy or distribute | 14 The Commitment Continues • Comprehensive educational campaign – Risk Reduction – Early Detection – Quality Care • Monthly cancer awareness communications • 2010 HealthyQuest goals: Increase compliance rates with recommended cancer screenings – Exceeded expectations on 3 out of 4 goals: Colorectal Cancer, Breast Cancer, Tobacco Use Quest Diagnostics Confidential – Do not copy or distribute | 15 Employee Health is a Journey • Employee Wellness is a must-have for businesses, no longer a nice-to-have – We continuously work to understand or workforce and develop new programs to engage employees – If you have a wellness program you can enhance, challenge your team to achieve Cancer Gold Standard accreditation – If you are new to employee wellness, the best first step is to start the journey • Prevention and early detection can make a difference in employees’ lives and families, and your company’s competitivenes – today and tomorrow Quest Diagnostics Confidential – Do not copy or distribute | 16 American Cancer Society Choose You® Movement • Quest Diagnostics is a national sponsor of the American Cancer Society’s “Choose You” movement, reminding women to take care of their health • “1 in 3 women will get cancer in her lifetime - let’s change the odds.” • Raise awareness that more than half of cancer deaths can be prevented with healthy lifestyle choices Quest Diagnostics Confidential – Do not copy or distribute | 17