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Product Bulletin
End-of-Life/End-Of-Support Announcement for the
Cisco Service Control Application Reporter
(SCA Reporter) Tool
PB729377
Published Date: December 10, 2013
Cisco announces that Cisco Service Control Application Reporter (SCA Reporter) tool will be deprecated in
Software Release 4.1.0
Affected Products and Packages
Product or Package Name
Operating System and Release Version
Cisco Service Control Application Reporter (SCA Reporter) Standalone Application
On all supported software releases.
Cisco Service Control Application Reporter (SCA Reporter) Command-Line Interface
On all supported software releases.
Cisco Service Control Application Reporter (SCA Reporter) Tool of the SCA-BB Console
On all supported software releases.
Effect of Deprecation
Cisco will deprecate the Service Control Application Reporter (SCA Reporter) tool in software release 4.1.0. The
Service Control Application Reporter (SCA Reporter) in SCA-BB Console, SCA Reporter Command-line interface
and SCA Reporter standalone application will be removed in software release 4.1.0. There will be no development
on the Service Control Application Reporter (SCA Reporter) tool.
The Cisco Service Control Application Reporter (SCA Reporter) in software releases 3.7.X, 3.8.X and 4.0.0 will
receive software fixes for severity 1 and severity 2 defects until the end of engineering support.
Effective Date of Deprecation
The deprecation is effective on the date of this announcement.
Support for Deprecated Feature
Cisco engineering will provide software fixes for severity 1 and severity 2 defects found in the deprecated feature
for six months from the day the feature deprecation is announced. Defects with severity ratings 3, 4, 5, and 6 will
stop being addressed beginning the day the feature deprecation is announced.
Cisco Technical Assistance Center (TAC) will continue to provide configuration and troubleshooting assistance for
12 months from the day the feature deprecation is announced.
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Deprecation Milestones
Milestone
Definition
Deprecation
Announcement
The date of this notice that announces the deprecation of the Cisco Service Control Application August 23,2013
Reporter (SCA Reporter) tool.
Date
End of engineering
support to address
severity 1 and
severity 2 defects
The last date that Cisco Engineering will release any final software maintenance release or
bug fix that resolves a severity 1 or severity 2 defect.
January 23,2014
Defects with severity ratings of 3, 4, 5, and 6 will stop being addressed as of the date of this
deprecation announcement.
After this date, Cisco Engineering will no longer develop, resolve, maintain, or test the
deprecated features.
Last date of Support
The last date to receive service and support for the deprecated features from Cisco Technical
Assistance Center (TAC). After this date, all support services for these features are
unavailable.
August 23, 2014
SCA Reporter software download and documentation will also be unavailable after this date.
Migration Path
Customers with Cisco Service Control Application Reporter (SCA Reporter) Tool are encouraged to migrate to the
Cisco Insight Reporter Tool.
Cisco Insight Reporter is a software platform based on web 2.0 user experience standards, designed to collect
and present reports, charts, and statistics about the traffic data collected by Cisco SCE devices.
The benefits of Cisco Insight Reporter include:
●
Appealing and easy-to-use user interface, that gives the best experience in terms of usability and computer
graphics.
●
Supports multi-vendor databases (MySQL, Oracle, and Sybase).
●
Scalable back-end software with the ability to address distributed data storage.
●
Highly customizable on per-user basis in terms of reports and views. It enables the operator to target the
needs of all roles within the different company departments (IT, Operations, Marketing).
●
Scalable architecture for targeting both the mid-small and large ISP markets.
●
Provides localization at menu voices and page layouts level to target the ISP market on a global basis.
●
Flexible role-based model for authentication and authorization.
●
Robust and customizable framework for report running, generation, and presentation.
●
Enhanced notification mechanism.
●
Support of all the previous reports developed for earlier software releases.
●
Multi-user, profile-based access with customizable network, report, and user visibility policies.
●
Enhanced Business Intelligence-oriented capabilities to interact, share, store, and export reports.
●
Multi-time zone support.
●
Device abstraction layer - Support for reporting on traffic based on SCE.
●
Several deployment scenarios supported, including virtualization and high-availability.
●
Support for Multi-tenancy and reporting as a service.
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Cisco Insight reporter is a standalone application and does not provide command-line interface or Reporter GUI in
SCA-BB console like SCA Reporter.
Cisco Insight Reporter requires,
●
Dedicated server which needs to be sized up.
●
Insight License. (License is per number and type of SCE it serves).
Product ID
Description
C-INSIGHT-1010-U
C-Insight upgrade license for deployed 1 x SCE1010
C-INSIGHT-2020-U
C-Insight upgrade license for deployed 1 x SCE2020
C-INSIGHT-8000-U
C-Insight upgrade license for deployed 1 x SCE8000
Note:
This is valid for one year only from the date of this announcement.
Information on Cisco Insight Reporter
For more information about the Cisco Insight Reporter
Cisco Insight Version 4.0.0 User Guide
Cisco Insight Version 4.0.0 Install Guide
Cisco Insight Version 4.0.0 Release Notes
Or contact your local account representative.
Information on Cisco Service Control Engine
Cisco Service Control Engine
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the
Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
●
Open a service request on Cisco.com
●
By email
●
By telephone
Printed in USA
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
C25-729377-01
12/13
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