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Protecting, maintaining and improving the health of all Minnesotans Peer Grouping Technical Panel Meeting: August 25 Meeting Summary Topic: Information Needs of Different Audiences The technical panel reviewed the issue paper on the needs of different audiences for peer grouping information. The following are key points and recommendations form that discussion. Data flow The panel clarified the data flow and timeframes required for claims data run out completion, processing by the data integrator, performance measurement and reporting by the analysis and reporting vendor, and the time period for provider review before public reporting. These timelines influence the degree to which these reports can be used for some purposes. The use that was most compromised was the potential use by providers for real time care management of specific patients. Information for other uses for all audiences are most effective with the most recent data possible, but claims run out and processing lags will not be a critical barrier to usefulness. Audiences Providers Providers will use the information for quality improvement and possibly other management uses such as internal incentive systems and marketing. Physician practices would prefer the most granular provider information possible for internal purposes even though the reporting may be at the clinic site level. For data audit purposes, providers would like de-identified or summarized patient level data, which is currently not in the plan. For validation of attribution model and for other purposes, providers would like to see the proportion of care provided by them versus other providers for attributed patients. In addition, would like to know the type of service provided by them and others. It would be useful to have the other providers identified if HIPPA allows. Patient self-selection of providers (e.g. health care home) improves the acceptability of sharing data on care provided by other providers. The opinion was expressed that HIPPA allows for providers to receive information on services provided by other identified providers. Providers would like to be able to decompose the measures by contributing payers as a check on data reasonableness and drivers of performance Payers and Purchasers Reviewed payer and purchaser uses envisioned or required by the legislation While community-wide quality measurement is being adopted, purchasers and payers will continue to negotiate contracts to achieve their individual cost of care objectives. Further development of tiered network plans with the PG information and with beneficiary benefits tied to choice among the tiers likely. Payers and purchasers would find information on plan’s providers compared with the aggregate for benchmarking their won plan or product performance useful. Standardized resource use measures will be useful to plans. Consumers Uses to inform specific choices of providers and also education and awareness. Web tool is useful, but may need to increase alternative tools/means for payers and purchasers to report performance in the context of the actual choice facing consumers (e.g. open enrollment) Reports may need to be translated into Spanish. Beyond Spanish, the language issue becomes less clear due to lower literacy in general offering no clear substitute for English. While payers and purchasers are informally adopting community-wide quality measures, the cost of care to consumers is payer or purchaser specific. Comparing current actual price to consumer with reported resource use performance comparison may be confusing to consumers who will be facing actual current prices through their respective payers with its benefit package. (Clarified that the purpose of the resource use measure is to signal an overall cost difference across providers as one piece of information that will provide context for consumers even with different payers and benefits.) With increased access to tiered network plans, consumers’ actual price in terms of benefits (co-insurance, deductibles, or premium contribution) will likely be in line with resource use PG performance measures. Consumers with high deductable plans will use this information to compliment service specific price information. Consider the media as another consumer oriented audience. Consider who consumers currently use as trusted sources of information on health care choices as audiences.