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Chapter 3 “TRIALS” ARE IN THE BRAINS OF THE BEHOLDERS The guarantees of jury trial in the Federal and State Constitutions reflect a profound judgment about the way in which law should be enforced and justice administered. . . . If the defendant preferred the common-sense judgment of a jury to the more tutored but perhaps less sympathetic reaction of the single judge, he was to have it. Duncan v. Louisiana, 391 U.S. 145, 155-156 (1968) Conscious Trial Experiences of Jurors Emerge from the Brain’s Perceptions Red is the first color to disappear from a child’s crayon box and the last color emitted by a dying star. It is the color of fire, blood, roses for lovers, and the ruby slippers that returned Dorothy to the warmth of home. Recio (1996) Red “Sans le Rouge rien ne va plus.” Advertising slogan with a strong visual subtext, appearing under a picture in which Little Red Riding Hood’s scarlet cloak has been bleached white. (The wolf walks away, disinterested.) Sunwolf (2003) The Truth About Red § 3-1. The Influence of Color Perception. While color affects every aspect of our lives today, it is one of the most under-attended to factors in trial. Color surrounds us, clothes us, affects our food choices, and warns us of dangers. We rely upon color at traffic intersections, we use color to tell us which substances are poison, and we buy products based upon the color-appeal they have, both consciously and unconsciously. Since color is a persuasion tool, but its perception is biologically based, it is worth considering as we explore a juror’s brain. Notwithstanding the vital communication role of color, lawyers generally have only a vague awareness of what color is, how it is perceived, and what the physiological and socialized reactions of a juror are to colors in the courtroom. What an attorney, a witness, or a client wears will include choices of color; charts, tables, and power point presentations are full of color choices; information about a juror’s mood and culture can be embedded in the colors the juror chooses. In a practical sense, what is important to know about color? • Color is actually an illusion, since the world is completely colorless. Color is a small part of the electromagnetic spectrum band that connects all things, each color only differing by vibrations and wave length.i The appearance of color is the result of an interactive visual process and exists only in the observer’s brain. The sensation of color depends solely on the brain’s interpretation of signals coming from the eyes. • Color experience and color interpretation of each person are light dependent. Lighting conditions will change the colors witnesses see and remember. Color constantly changes because light constantly changes (which might explain witness confusions about color). • Jurors, like all of us, are color conditioned. This is a subtle effect, but it produces color biases, based upon what we were taught as children and within our original cultures.ii A strong color-bias is related to food; add a little blue food coloring to potatoes and it becomes inedible to most people, while adding red coloring to tofu produces the opposite effect. One of the strongest Western biases is the consistent use of white to design good and black to designate evil. (Courtroom clothing choices ought to take into account cultural and regional color taboos and biases, because they may influence jurors subliminally.) • Color not only affects our eyes but has the ability to penetrate our bodies, with a marked effect on biological systems. Certain light waves are needed for Vitamin D (ultraviolet radiation) and some people are photosensitive, breaking out in rashes in sunlight. In one intriguing experiment, men were found to loose physical strength when looking at the color pink.iii In one famous color experiment, the commander of the Santa Clara County Jail in San Jose, California painted one of the holding cells pink. Detainees (15 to a cell) were described as humorous and restful in the pink room. The study was much publicized until someone was inadvertently left in a pink cell for four hours and went berserk (consistent, however, with animal studies). It turns out that the soothing pink effect only lasts about thirty minutes (enough, perhaps to calm young children who need time outs). • Color has persuasive power and helps sell products. Color is considered part of the message in advertising and advertisers have invested heavily in color studies. Red symbolizes eroticism or power, lilac is used to portray sentimental sensuality, and pink to express tenderness and motherly love. When the product marketer wants people to feel important or prestigious, violet, golden yellow, or black may be used. Since consumers are exposed to thousands of advertising messages, for a product to be noticed, color is essential. Orange and red draw the most attention. Colors seem to trick a consumer’s perceptions. When consumers were asked to judge the quality of coffee in four colors of containers (red, blue, brown, yellow), 75% reported the coffee from the brown container was too strong, 85% found the coffee in the red container to be rich and full-bodied, and the coffee in the blue container was ranked too mild, with the yellow too weak. All containers held the same coffee, so this is a robust finding. When women were asked to test identical face creams, they consistently ranked the pink cream milder and kinder to sensitive skins, as well as more efficient than the white cream. One of the most startling studies pre-tested laundry detergent packages. The same detergent, but different colored packages: women ranked the yellow package as too strong (claiming it even destroyed some clothing), the blue package not strong enough to get things clean, but the third box, blue and yellow, was considered marvelous (hence, the number of laundry detergents using these colors). Yellow signified strength for customers and blue gentleness; together, they were just right.iv • Color can enhance the perceived characteristics of a product or object. It is a wellknown marketing fact that people buy psychological and social satisfaction, rather than products. We have a lot to learn from these findings. Avoiding triggering unwanted negative reactions may be the primary lesson. We can accomplish this by reading more and paying attention. • People have idiosyncratic emotional memories associated with some colors, which they are usually aware of and can describe. • In 1995 in a landmark decision, the Supreme Court deemed color such a potent brand identifier that a particular shade alone could serve as a legally defensible trademark. A summary of findings on general color associations in mainstream United States follows, to encourage reading more rather than end the search, since there are shading and hue differences that are important:v Red Orange Yellow Green Blue Violet Strength, vivacity, virility, dynamism, warmth, fortifying. Associated with blood and fire, love and courage, lust, murder, rage, and joy. A significant color in every culture. Radiation, communication, action, generosity, fire burning in the hearth. Often the color that is loved or hated. Most luminous of all colors, first noticed, loudest, brightest. So readily seen that yellow cars are involved in fewer accidents than cars of any other color. Growth, hope, quiet color with a sunny character. Negatively associated with queasiness and poisoning; extraterrestrials are often portrayed as green, so it is connected with supernatural. When asked to create something creepy, children select green or purple. Relaxation, most favored color in Western culture, inner spiritual life, dreamlike quality. Brings in sky and sea, therefore infinity, serenity. Blue ribbons are first place winners. The favorite color of American men Meditative, mystical, mysterious, dignity. Sensuality, decadence, sorrow. The shortest wavelength of the spectrum with the highest energy level. Gray Symbolic of indecision and inertia, associated with monotony and depression. White Lightness, truce, healing, coolness, moonlight, medical profession, cleanliness. The best selling paint. The colors a person chooses to wear are probably the product of two things: color conditioning and self-image. The colors jurors wear can give you a lot of information about them, if you consider more than one court day. We are socialized to believe we look better in certain colors and that we should not wear others. The variety of colors a juror does (or does not) wear, the comparison of one juror’s colors with those of the other jurors, or the color connections between jurors (color-cliquing, particularly women who are socialized to notice such things) can be useful information. Color-busyness can be distracting to jurors, as they try to make sense of both color, content, and underlying meaning of evidence. While we tend to prepare charts, for example, based on colors we like, studies indicate that the most-remembered/retained information was on yellowblack or black-yellow charts (that is, the lettering was one color, the background the other). State license plates were once frequently in these two colors as it was considered that police could read them best. (On that same note, yellow cars get more tickets than other colors.) The brain’s capacity to store or lose information is, in fact, our next consideration. § 3-2. Remembering and Forgetting. If any one faculty of our nature may be called more wonderful than the rest, I do think it is memory. There seems to be something more speakingly incomprehensible in the powers, the failures, the inequalities of memory, than in any other of our intelligences. The memory is sometimes so retentive, so serviceable, so obedient: at others, so bewildered and so weak; and at others again, so tyrannic, so beyond control. We are, to be sure, a miracle in every way; but our powers of recollecting and of forgetting do seem peculiarly past finding out. Austen, Mansfield Parkvi Memory is a critical part of thinking, both amazing and flawed. Memory influences every part of a juror’s decision-making task. Memory involves maintaining information over time. While a complete review of the multiple models and theories of memory that currently influence researchers is beyond the scope of this book, memory is such a major and overlooked aspects of a juror’s task that I draw upon key findings to change the way we understand the task we ask of jurors and what they are actually capable of doing.vii Cognitive psychologists have made progress in understanding memory, yielding some interesting results for the courtroom (other chapters address specific factors affecting a juror’s memory, including the discussion of emotional memory, Chapter 5, schemas, Chapter 7, and group memory, Chapter 10). Perhaps the best known of the research findings is the division of memory into basic long-term and short-term storage facilities.viii Memory storage and retrieval are not, in fact, simple, even though we have long marginalized or simplified them in our consideration of a juror’s trial task. More recently, however, it is clear that there are at least three aspects to human memory storage: • Sensory memory holds information in a raw, unprocessed form for only a short time after the physical stimulus. The information in sensory memory is highly accurate. [Items remain in sensory memory for about 2 seconds, or less.] • Short-term memory is where immediate information a person is thinking about now is held and processed, temporarily. The information in short-term memory has already been distorted. [Items remain in short-term memory for as long as 30 seconds.] • Long-term memory is the vast store of information a person can potentially bring to mind. Information has been distorted, rearranged, and reassembled for storage in various mental folders. [Length of retention depends upon a variety of factors, including medications, age, and illness.] Scholars are still in disagreement about where, precisely sensory, short-, and long-term memory resides in the brain, and it is not clear that they reside in different parts of the brain, at all. There are actually many separate types of sensory memory that can be made vivid, and, therefore more real, for practitioners and jurors. Practice Point: Jurors can be made aware of their own fragile memories and motivated to increase mental efforts during trial. Jurors can be educated about the fragile memories of witnesses. Most importantly, however, is that judges and lawyers can be made aware of the overwhelming memory task that burdens each juror (who also have memory tasks from their private lives). For yourself or your jurors, here’s an example of sensory memory, the one about which most of us have had less education (the concept is that you cannot effectively explain to jurors what you have not personally experienced): EXPERIENCE [BRIEF] SENSORY MEMORY TOUCH MEMORY. Quickly rub your palm along the edge of a table, so the heel of your palm touches first, then end with your fingertips. You can feel the sharp edge, for a moment, after your hand is off the desk. SOUND MEMORY. Use your hands to beat a rhythm on your chair or desk. You can hear a fading echo after the beating stops. SIGHT MEMORY. Hold your hand in front of your eyes and wave it back and forth quickly. If you do it fast enough, an afterimage of your hand lingers for a fraction of a second. § 3-2(a). Raw Sensory Memory. Humans need sensory memory only briefly, hence it lasts only seconds. We need sensory memory to be brief or we would be overwhelmed by all the senses constantly and rapidly changing around us. Imagine being aware of the squeak of your marker as you highlight a page, the pressure of your chair against your back, the pain from an injury yesterday, the temperature in the room, a distant aroma of coffee or cleanser, the taste of a sandwich from an hour ago in your mouth, music on someone else’s radio, the feel of your socks on your feet, a distant laugh, the sensation of your eyes blinking, and the sensations tumble over one another. However, temporarily, sensory memories help us integrate an event into a single perception.ix Pain is rarely remembered accurately after the event. § 3-2(b). Short-term Memory. Short-term memory is quite limited, and, therefore, rarely the goal at trial. If you look up a phone number because you need to call someone immediately, your short-term memory will hold the number. If you are distracted before making the call, the seven digits may vanish from consciousness; you may remember parts of the number only. Characteristics of short-term memory that help us understand a juror’s courtroom world include:x • Short-term memory seems to be able to hold only five to nine (more commonly seven) items of information. Once those slots are filled, a new incoming item will displace one of the earlier items. • Short-term memory can be increased by the technique of chunking, or grouping items together. • Short-term memory can be lost over time: it fades. • Much of short-term memory is held in acoustic form (how something sounds). Short-term memory has a limited capacity to handle incoming data. Short term, working memory, can synthesize eight to fourteen items of self-talk (juror thinking) and other-talk (attorney speaking). Probably, for this reason, a theme sentence in trial should always boil down to a simple sentence of fourteen words or less.xi § 3-2(c). Long-term Retrievable Memory. For long-term memory, the issue is not capacity (Does one know it?), but retrieval (Can one find it?). Retrieval is influenced by a variety of social factors, such as schemas, discussed later. Long-term memory differs from short-term memory in that long-term memories are usually remembered semantically, by their meaning, rather than by their sound. Long-term memory is enhanced by: • Rehearsal (repeating a thing): saying it, thinking it, writing it. • Mnemonic devices (memory aiding), that rely upon making a meaningful connection between otherwise unconnected information. Acronyms, rhythms, raps (“If the glove doesn’t fit, you must acquit”) are mnemonic devices. • Multimodal approaches, that allow for the storage of a memory into several mental folders, drawing upon several potential triggers (color, picture, sound, topic). Important characteristics of long-term memory in thinking about a juror’s trial task include the following: HUMAN MEMORY IS ALWAYS RECONSTRUCTIVE.xii HUMAN MEMORY IS ALWAYS ASSOCIATIVE.xiii Memories are reconstructive because the brain is not a camera. The brain is more like a shortorder cook, summarizing. First, people remember some information that really was there. Second, people also remember other information that was never there, but the brain added. Practice Point: Bring it home to jurors quickly, then get out. No one wants a lecture (see Chapter 6 on Information Overload). • Was anyone a Star Trek fan, especially the original series? Does anyone remember that famous line, “Beam me up, Scotty”? How about old movies? Does anyone remember Casablanca? What’s the most famous line associated with that movie (agree to everything suggested, “yes, and—“ but patiently wait until someone says, “Play it again, Sam.” I remember those lines, too. The thing is, neither one was ever said! We all remember information that was never there. • Does anyone have a family like mine—we have big family dinners on special occasions and relatives start telling old stories. And someone will tell about a funny time, when YOU WERE PRESENT, but they got it wrong? And sometimes everyone who was there originally knows they are telling something that never happened and they are the only one who thinks it did? The practical point is that jurors enjoy these two examples and learn about witness memory (and their own), without being lectured at. We explore together how our lives are full of examples of mis-remembering, even when we’re sure we’re right. Certainty doesn’t equal accuracy. Memories are also associative, because they are always linked to other memories and knowledge. This means we recall related facts together. Associations in the mind are created by labels. This means that when the proper word-label is used in a prompt, the appropriate links will be stimulated and the memory retrieved. Practice Point: During voir dire, an attorney who is paying attention can collect the word-labels that jurors use in talking about issues, experiences, values, and events. By adopting those words in opening, direct and cross examinations, and closing, the attorney is more likely to directly trip vivid memories and associations for the jurors than when the attorney uses personallyfavored language. The more links and associations, the more likely is memory retrieval. This means that trial lawyers who provide a number of linkages (for example, memories, analogies, metaphors, sounds, colors) for an idea/fact are increasing the chance that a juror will be able to retrieve that particular idea/fact during deliberations. In addition to being linked and labeled, memories are strengthened each time they are activated.xiv The practical implications of this activation process are that for some jurors painful or joyful memories will become more vivid during trial, as the result of voir dire, jury questionnaires, in chambers questioning, and testimony. The task of “setting aside” painfully activated memories may be overwhelming. (See Chapter 9, “The Dilemma of a Juror’s UnThinking Task.”) § 3-2(d). Homo narrans. HUMAN MEMORY IS STORY-BASED. Schankxv One communication scholar was at the forefront of arguing that humans are homo narrans. Professor Fisher has argued that, as homo narrans, people evaluate persuasive reasons they are given based upon a natural narrative assessments of the stories behind the argument.xvi The study of artificial memory had led to an increased understanding of the unique qualities of human memory. Dr. Schank, an expert in artificial intelligence, has concluded that we can offer people abstract rules of thumb that we have derived from prior experiences, but it is very difficult for other people to learn from these. We have difficulty remembering such abstractions, but we can more easily remember a good story. He reminds us that all thinking involves some form of indexing. In order to assimilate a fact, people must attach it someplace in memory. Information without access to that information is not information at all. Thus story-format and story-fragments are useful to audiences, because any story comes with many indices. These indices may be locations, attitudes, quandaries, decisions, conclusions, characters, plots, choices, to name a few. The more indices we have for a story that is being told, the more places it can reside in memory. § 3-2(e). Person Memory. How do people remember people? People are, in fact, incredibly rich stimuli to be absorbed and categorized. Seven witnesses identified a Catholic priest as “The Gentleman Bandit” and, as trial proceeded many witnesses identified the priest as the robber, under oath and with certainty, describing the robber’s polite manners and elegant clothes. The trial was halted only when another man confessed to the robberies.xvii Some estimates put the wrongful convictions each year in the United States due to faulty eyewitness testimony at between 2,000 and 10,000.xviii While the topic has obvious relevancy for witness identification issues, when turned around from a juror’s perspective, person memory becomes more problematic, still. Drawing upon the principles of chunking, linking, and repetition it appears that: • A person’s memory of another person’s behavior is influenced by expectations. • People quickly make overall judgments of others, such as likeable or not likeable, friendly or unfriendly. • People remember other people using memory short-cuts, such as roles (store clerk, librarian, doctor, bus driver, construction worker) that fill factual gaps. • Earliest information has the greatest influence on the evaluation formed. • There is a recall advantage for impression-inconsistent behaviors, since people pay more attention and create more linkages for inconsistent data.xix Jurors need to talk about and understand how person memory works, so that they will understand how a witness (at trial) or a juror (in deliberations) might reconstruct events consistent with their person schemas, rather than the facts. One of the best studies to illustrate this point (which I share with jurors), is one in which participants watched the same videotape containing people at a bar.xx Viewers of the video were told what sort of jobs people in the scene had; half were told that the woman in the scene was a librarian, others were told that she was a waitress. Later, when asked to recall what the woman in the scene had been drinking, people filled their memory gaps with information from the stereotypes (schemas) they had for “librarian” or “waitress” (the librarian was “remembered” to be drinking wine, even though she had been drinking beer; beer didn’t fit what a librarian would drink). People may remember a person more prominently along one of the following dimensions: • Memory of traits/attitude • Memory of behavior • Memory of appearancexxi Finally, there appears to be an own-race bias such that people are more accurate in identifying members of their own ethnic group than members of another ethnic group.xxii Studies show that both African-American and Caucasian individuals were substantially more accurate in recognizing faces of people of their own ethnic group.xxiii The effect has been found for White and Asian people,xxiv as well. As might be expected, this own-race bias is somewhat decreased when someone has had greater contact with members of the other ethnic group.xxv We might expect, as a result, that a White juror with many black friends would develop expertise in recognizing the facial features of Black individuals; the problem becomes whether such a juror recognizes that other White witnesses might not share that familiarity. The number, type, and frequency of contacts a juror has with the races or ethnicities that will be involved in a contested cross-race identification are critical voir dire questions. While real-world witness memories of people are often flawed, a juror will come to court with a working theory about how people remember people. Left unexplored in voir dire, this theory may emerge and be shared later, damaging an attorney’s case during deliberations (when the lawyer cannot cross-examine the thinking). Practice Point: Voir dire is not the appropriate venue to talk jurors out of their theories about eyewitness identification. Voir dire is the appropriate place to find out what they are, since these theories are highly influential, whether or not you think a juror is misinformed. If a juror has a working theory about how reliable eyewitness testimony is (important for both civil and criminal cases, relating not only to “who the robber was” but who was present, who gave an order, who was missing), that theory may influence the juror’s ultimate vote on the verdict. • Some folks think eyewitness testimony is reliable if the witness is certain. Other people think it is unreliable. What do you think? Why? Can you give an example? • How good do you think people are at remembering strangers? • How often do you believe a witness is wrong about an identification? • How often do you believe an innocent person is convicted in court based upon the flawed memory of a witness who thought they were right?xxvi As pointed out above, a memory of a person may be contaminated by evaluation of the “remembered” person (friendly-unfriendly). From a juror’s point of view, an identification is being made. If the attorney disputes the identification its various parts and contaminations must be illuminated. § 3-2(f). The Generation Effect. According to the generation effect, people remember items better if they generate or make them up ourselves.xxvii Relying upon this, studies have shown that students who rephrase material, for example, are better able to retain it. The generation effect is a tidy little concept with profound effects for a juror’s world. A juror will recall information better when they are involved in processing it, either through elaborate thinking, dialogue, or debate. Practice Point: Any point you want to make to jurors on voir dire (including judicial points on the rules to follow as a juror) that you wish them to remember has the best chance of being remembered if jurors are given an opportunity to: ask questions about it, rephrase it, write it down, give an example, imagine it, or talk with another juror about it. § 3-2(g). The Self-Reference Effect. According to the self-reference effect, if we relate new information to ourselves we can recall it more frequently.xxviii The self-reference effect has been demonstrated repeatedly with many types of information, with children, and with elderly adults. The second more surprising aspect of the effect is that our brains handle positive instances more effectively than negative instances. People are more likely to recall a word that does apply to them than a word that does not. The linking is easier. Further, it is harder to imagine a negative. Parents know this about children; the command, “No messing around when we get inside,” is not nearly as effective as the admonition, “Only whispering now,” when entering a church. Practice Point: Provide opportunities, through dialogue or rhetorical references, for jurors to link new information in the trial to their own lives. • Do you know someone like that? • Has that ever happened to you? • Have you ever met someone who was always right? • Think about the time you were most afraid. • What would you say in deliberations to a juror who won’t listen to someone else? • Did a doctor ever say that to you? • Remember the last time you walked down a dark alley, alone. • When someone yells at you, do you think more clearly, or less? § 3-2(h). Memory Stress. Some of us suffer from memory stress, even now. For others of us, memory stress is a regular visitor. Have you ever looked up a phone number, carefully repeated it to yourself, then started dialing and forgotten the last three digits? That ten-second delay was already too much for your short-term memory storage system. Some memories, even when we want them, are so fragile that they evaporate before you can use them. Practice Point: Ask jurors to share a memory evaporation moment. How do they explain it to themselves? Are they amused by it or frustrated? Is it frequent or rare? Do they believe it happens more frequently or less frequently to others? To experts? To police officers? To doctors? § 3-2(i). Flashbulb Memory. When a person has a vivid memory for the situation they were in when they first learned a surprising and emotionally arousing event, it is known as a flashbulb memory.xxix Usually flashbulb memories are connected with the occurrence of horrifying events. This is wonderful to discuss with jurors because they each have flashbulb memories and they feel connections with other jurors who share the same ones. Many people have flashbulb memories of learning that President John Kennedy had been shot; under a true flashbulb memory the vividness of where you were, what you were doing, what others were doing, sun or shadow, what people said — all these immediately and effortlessly come to mind. The Kennedy news is an excellent example because it happened many decades ago, yet so many people still share a vivid memory of it; for litigators attempting to bolster a witness’ memory of a trauma, this example resonates. A juror may have a flashbulb memory of receiving news of the death of a loved one, a terrible medical diagnosis, receiving an award—but only if they were truly unexpected and extremely arousing will the flashbulb memory phenomenon happen. The event may be high positive or tragic. Typically, six types of information are usually listed in a true flashbulb memory (in case you want to argue against the existence of this memory for a particular event): place, ongoing event interrupted by the news, person who gave them the news, their own feelings, the emotions of others, and various aspects of the aftermath (what happened next). The two primary triggers appear to be a high level of surprise and high emotional arousal because the event is perceived to be importantxxx (generally, surprise parties do not have that effect). As a result, a flashbulb memory has longer endurance than other memories. There is now some research that cautions us to look for the phantom flashbulb memory.xxxi It seems like the event should qualify as flashbulb memory, but instead many people experienced it and are making many mistakes in recalling it. The prime example is the Challenger disaster; memories for this event do not seem as strong or as accurate. Even when the phantom flashbulb memory is wrong, however, people claim that their memories for these events are vivid and accurate.xxxii § 3-2(j). Never-Happened Memory. Some people recall events that never really happened, but they remember them. Repisodic memoriesxxxiii refer to the recalling of a supposed event that is really the blending of details, over repeated and related episodes. It is a form of creative memory-writing. The false memory comes from taking events similar to the false memory and blending them into a memory. Errors in memories can often be traced to mistakenly recalling an event similar to one that had actually happened. People who routinely experience similar events are more vulnerable to the neverhappened memory creation, which indicates the importance of schemas in helping us form memories. A lawyer, police officer, doctor, or teacher might easily blend memories into something that really seems like it happened, because events like that frequently did happen — on other occasions. Jurors who are allowed to talk about these events generally laugh a lot in describing family members who insist they were present for things that never happened. This primes a juror for either accepting or scrutinizing a flashbulb type memory in trial. § 3-2(k). Memory After Forty. The change in memory after age forty is an avoided topic among trial practitioners, probably because so many of us are, in fact, over forty. However, having an informed working knowledge of the physiological changes in the aging brain is critical for understanding the juror’s world. All of us past the age of forty begin to recognize certain changes in our mental lives: one moment it is more difficult to remember the name of something new, later we cannot recall the name of something familiar. Aging memory is a critical topic for intelligently exercising peremptory challenges, for making solid challenges for cause, and, finally, for helping create acceptable trial conditions for jurors over forty. So, this book puts the Aging Brain back on the practical thinking table. The first taboo phrase we will embrace is memory degeneration. Memory degeneration involves the inevitable brain changes that begin to emerge in force, after forty. The most noticeable physiological changes of the aging brain (the more we say it, the less painful it becomes) are found in the cerebral cortex. The cerebral cortex supports our ability to think and serves as the repository for memories. Among the changes noticed in forty- to sixtyyear olds are a decrease of 15 to 20 percent in the number of cells throughout the cortex.xxxiv This drops even further by the age of seventy-five to over 40 percent of our cortical cells. Interestingly, the densest loss is seen in brain regions that are widely believed critical to support storage of memory. These are the temporal lobes. Aging Brain Processes 1. Individual neurons change, from atrophy of a cell’s parts to loss of the cell’s capacity to respond to neurotransmitters. In normal aging, dendrite elements are lost so it is harder to transmit information. 2. Plaques appear and further disrupt neural activity. When plaques appear in large numbers, it can lead to Alzheimer’s, but, to some extent, all aging brains possess new plaques (where they come from and what causes them is not agreed on). 3. The neurotransmitter (rich in noradrenaline) that affects arousal and attention span (locus ceruleus) is impacted in the aging brain since neurons are lost. From age 50 to 70 there can be a drop of 35 percent in the neurons in this section of the brain, which explains the lower attention span in some elderly. 4. The size of the brain shrinks. The change in brain size is marked and easily observable with the CT scan (computer-based technology that provides pictures of the brain). The brain of a seventy year old can be nearly 11 percent smaller than that of the brain of forty-year-olds. Correlated with this shrinkage is the loss in overall brain weight. 5. The brain’s changes slow physical movement. By age forty there can be a 20 percent decrease in an athlete’s speed. In tasks like copying words, there can be a 30 percent increase in the time it takes a sixty-year-old to do the task, compared to a twenty-yearold.xxxv Reduction in ability to move quickly is thought to relate to loss of cells in those brain areas rich in the neurotransmitter dopamine. 6. The brain’s sense of balance is lost. The elderly become, at some point, unable to stand on one leg with eyes closed. There is a neuron that sends information about the body’s position from the legs up through the spinal cord into the brain’s base. This is a single cell, the longest in the body, and some believe that this cell cannot be kept alive over a very long lifetime. 7. Memory for new information is impaired. The banner cry of middle age, for many of us, is, “Let me write that down or I’ll forget it.” Recalling names becomes harder. Memory starts to malfunction at about the same time we need reading glasses, that is, in partnership with the loss of visual acuity (generally after age forty). Established memories remain real and easy to access. More recently acquired memories (trial evidence) are more easily lost in the aging brain. All the jogging in the world cannot stop these changes, but the changes vary with each individual. Practice Points: • Include specific inquiries in jury questionnaires that tap into aging symptoms. • Determine if aging explains the behaviors or decisions of any of the witnesses in your trial. • Dialogue with jurors about their own experiences with aging, uncovering myths, what they are open to understanding, what they may need as over-forty jurors, and how they would evaluate the memory of a witness (if aging memory is an issue). • Create more compassionate courtroom conditions for over-forty jurors. Studies show that if enough extra time is given to an elderly person to learn a new task at the same level as a twenty-year-old, the older person will rise to that level. The mechanism for learning and remembering, on less complex cases, can be facilitated. • When new information is meaningful to aging jurors, they retain it better. Take the time to offer multiple connections for aging jurors that demonstrate why it matters to them. Notwithstanding the above, it is clear from research that the task of learning totally new information results in severe problems with the elderly. • Collect recent studies that demonstrate this normal deterioration and become familiar with the symptoms. Make clearer records for jurors over seventy. We want equal access of citizens to our juries, and our elderly citizens are often the most willing to serve. This must be balanced, however, with the right to have jurors that are competent. Memory and learning are central to a juror’s task. A juror’s own assurance that she is up to the task is not dispositive; we experience our aging defensively and with a certain amount of ignorance. A trial cannot have some jurors relying on the memories of others because their own is faulty for the tremendous task of fast-appearing novel information day after day in trial. § 3-2(l ). Memory Talk. While much of our processing and recovery of events through memory generation is unconscious and rapid, occasionally we recognize memory recovery events and have language for talking about them. The tip-of-the-tongue phenomenon is one that all jurors are aware of and can describe. This is the sensation we have when we are sure we know the word for which we are searching, yet we cannot recall it. It is achingly frustrating. While our long-term memories for words are like a dictionary, our mental dictionaries are much more flexible than the ones on our bookshelves. Our minds may recover a word from memory, by meaning, or by sound or by association with something else. Alphabetical order is rarely used. How often do people find the elusive word on the tip of their tongue? In general, we find it about 70% of the timexxxvi Tip-of-the-tongue phenomena are a type of metamemory, because we have the feeling of “knowing” what is happening in our mind as we mentally search. Metamemory is a juror’s knowledge and awareness of their own memory. When we talk to a juror about how they assess, complain about, or make sense of their own memory experiences, we are gaining access to their metamemory. To listen effectively in trial and later to be able to retrieve trial testimony during jury deliberations, a juror must know what works for them and what does not. Practice Point: Qualify jurors for the memory job. Have them set their own limits. What accommodations will they reasonably need in order to do the task? Each juror is entitled to those accommodations (by law if not a sense of justice). • Remember when you were studying something. Perhaps for a test. How long can you study before your attention wanders? • What time of day do you find you learn the most? • What are your own memory strengths and weaknesses? Would you share an example? Without such a discussion on the table, how can a juror, a lawyer, or a trial judge assist in making the task one that can be accomplished by each juror? We need to know how to plan the trial day, how to regulate a juror’s attention, and how to monitor whether a juror is understanding the evidence in the moment (what is not understood cannot be accurately remembered). Where does a juror need more time, when do breaks need to occur, and what physical constraints (chairs, windows, distance, water, coffee, chocolate, stretching) could be adjusted to help? Metamemory may be the most important underdiscussed component of voir dire, which is, after all, the place in which we prepare jurors for their trial task, while asking them if they believe they can accomplish that task. “Will you listen?” is woefully inadequate. Another characteristic of short-term memory is that this type of memory has clear boundaries.xxxvii People feel those boundaries. Recall the strain you feel when you try to keep a mental shopping list that keeps getting longer, and now you are in the store trying to retrieve that list. Recall learning a new job and meeting new co-workers, and the moment when you felt that if one more new person or fact were trotted out, you would lose one of the original ones. Memory stress is experienced as painful. When we ask jurors to quickly store trial information in their short-term memory, we ask the impossible. This is one of those points where Practical Jury Dynamics suggests that thinking differently about the whole structure of trials is needed. Short-term memory is 30 seconds. For long-term memory to kick in, many connections, as well as opportunities to engage and to trigger those connections are needed. Your opponent can question a witness for an hour (or two), but you are wise to change that entirely if you want the testimony to be retrievable. All possible tools to link and associate, as well as the time to do is, are critica i . Fehrman, K. R., & Fehrman, C. (2004). Color: The secret influence (pp. 2-3). Upper Saddle River, NJ: Prentice Hall. ii . The Yezidi, a people who live in the Caucasus and Armenia despise blue. They curse their enemies by saying, “May you die in blue garments.” Many indigenous tribal people believe that turquoise has powerful healing effects, and one tale says that if you die wearing turquoise, there will always be a friend with you at the time. We insult someone by calling him “yellow,” sad moods are called the “blues,” we are “green” with envy, and we see “red” when we are angry. In Imperial Rome and China, white, not black, was appropriate for mourning, and red, not white was appropriate for brides. In Buddhism, yellow is the color of death, and in the United States black is so associated with heaviness that workers who were studied lifting weights reported black boxes far heavier than same-weight yellow boxes. iii . Fehrman, K. R., & Fehrman, C. (2004). Color: The secret influence (pp. 13-14). Upper Saddle River, NJ: Prentice Hall. iv . All of these studies and MORE in an excellent and readable resource, by two of the top color researchers, Fehrman, K. R., & Fehrman, C. (2004). Color: The secret influence (pp. 13-14). Upper Saddle River, NJ: Prentice Hall. v . Adapted and expanded from Fehrman & Fehrman. vi . Austen, J. (1922). Mansfield Park (p. 172). New York: Dutton. vii . One of the major researchers in the area of sensory memory is Nelson Cowan, who offers a readable and informed overview. Cowan, N. (1995). Attention and memory: An integrated framework. New York: Oxford University Press. Two respected researchers who are proponents of the working-memory model provide a very readable summary, with special applications to reading and language comprehension. Gathercole, S. E., & Baddeley, A. D. (1993). Working memory and language. Hove, Great Britain: Erlbaum. viii . Some psychologists do not believe that short-term memory and long-term memory are different processes, requiring different kinds of mental storage systems. ix . Cowan, N. (1995). Attention and memory: An integrated framework. New York: Oxford University Press. Cowan, N. (1988). Evolving conceptions of memory storage, selective attention, and their mutual constraints within the human information-processing system. Psychological Bulletin, 104, 163-191. x . Cohen, D. (1996). The secret language of the mind: A visual inquiry into the mysteries of consciousness. San Francisco, CA: Chronicle Books. xi . Harris, J. E. (1998). How the brain talks to itself: A clinical primer of psychotherapeutic neuroscience (p. 37). New York: Haworth Press. xii. Agreement on this point by memory scholars, but an excellent discussion in, Aronson, E., Wilson, T. D., & Akert, R. M. (1999). Social psychology (3rd ed.). New York: Longman/Addison-Wesley Educational Publishers. xiii . Fiske, S. T., & Taylor, S. E. (1991). Social cognition (2nd ed.). New York: McGraw-Hill. xiv . Collins, A. M., & Loftus, E. F. (1975). A spreading-activation theory of semantic processing. Psychological Review, 82, 407-428. xv . Schank, R. C. (1990). Tell me a story: A new look at real and artificial memory. New York: Charles Scribner’s Sons. xvi . Fisher, W. R. (1985). The narrative paradigm: In the beginning. Journal of Communication, 35, 74- 89. Fisher, W. R. (1987). Human communication as narration: Toward a philosophy of reason, value, and action. Columbia: University of South Carolina Press. xvii . Loftus, E. F., & Ketcham, K. (1994). The myth of repressed memory. New York: St. Martin’s Press. xviii . Cutler, B. L., & Penrod, S. D. (1995). Mistaken identification: The eyewitness, psychology, and the law. New York: Cambridge University Press. Cutler, B. L., Penrod, S. D., & Martens, T. K. (1987). The reliability of eyewitness identification: The role of system and estimator variables. Law and Human Behavior, 11, 233-258. Fruzzetti, A. E., Toland, K., Teller, S. A., & Loftus, E. F. (1992). Memory and eyewitness testimony. In M. Gruneberg & P. Morris (Eds.), Aspects of memory (2nd ed., Vol. 1, pp. 18-50). New York: Routledge. xix . Srull, T. K., & Wyer, R. S., Jr. (1980). Category accessibility and social perception: Some implications for the study of person memory and interpersonal judgments. Journal of Personality and Social Psychology, 38, 841-856. Srull, T. K., & Wyer, R. S., Jr. (1989). Person memory and judgment. Psychological Review, 96, 58-83. Hastie, R. (1988). A computer simulation model of person memory. Journal of Experimental Social Psychology, 24, 423-447. xx . Cohen, C. E. (1981). Person categories and social perception: Testing some boundary conditions of the processing effects of prior knowledge. Journal of Personality and Social Psychology, 40, 441-452. xxi . A review of research on witness identification science is beyond the scope of this text. This is a good place to note, however, that laboratory studies, at least, suggest that people’s ability to recognize faces may be just short of phenomenal over long periods of time. This does not mean people are always right, since real world research shows people often do little better than guess when attempting to identify someone in a lineup. Excellent review in Loftus, E. F. (1979). Eyewitness testimony. Cambridge, MA: Harvard University Press. See also, Loftus, E. F., & Hoffman, H. G. (1989). Misinformation and memory: The creation of new memories. Journal of Experimental Psychology: General, 118, 100-104. xxii . Brigham, T. C., & Malpass, R. S. (1985). The role of experience and context in the recognition of faces of own- and other-race. Journal of Social Issues, 41, 139-155. Ng, W. K., & Lindsay, R. C. L. (1994). Cross-race facial recognition: Failure of the contact hypothesis. Journal of Cross-Cultural Psychology, 25, 217-232. O’Toole, A. J., Deffenbacher, K. A., Valentin, D., & Abdi, H. (1994). Structural aspects of face recognition and the other-race effects. Memory & Cognition, 22, 208-224. xxiii . Anthony, T., Cooper, C., & Mullen, B. (1992). Cross-racial facial identification: A social cognitive integration. Personality and Social Psychology Bulletin, 18, 296-301. Bothwell, R. K., Brigham, J. C., & Malpass, R. S. (1989). Cross-racial identification. Personality and Social Psychology Bulletin, 15, 19-25. xxiv . Ng, W. K., & Lindsay, R. C. L. (1994). Cross-race facial recognition: Failure of the contact hypothesis. Journal of Cross-Cultural Psychology, 25, 217-232. xxv . Brigham, T. C., & Malpass, R. S. (1985). The role of experience and context in the recognition of faces of own- and other-race. Journal of Social Issues, 41, 139-155. xxvi . A juror’s belief that juries filter out wrongful convictions, that if a witness is certain it should be accepted by the jury, or that wrongful convictions rarely, if ever, occur based upon faulty witness memory will be affected in deliberations. These beliefs facilitate a corresponding belief that the risk of error is low, so the standard of proof is not raised to its highest point. A juror’s belief that the witness oath, the prosecutor, or the judge have already eliminated the faulty memory cases is operating under a potentially fatal misunderstanding. xxvii . Matlin, M. W. (1998). Cognition (4th ed.). Orlando, FL: Harcourt Brace. xxviii . Brown, P., Keenan, J. M., & Potte, G. R. (1986). The self-reference effect with imagery encoding. Journal of Personality and Social Psychology, 51, 897-906. Rogers, T. B., Kuiper, N. A., & Kirker, W. S. (1977). Self-reference and the encoding of personal information. Journal of Personality and Social Psychology, 35, 677-688. xxix xxx . Brown, R., & Kulik, J. (1977). Flashbulb memories. Cognition, 5, 73-99. . Conway, M. A. (1995). Flashbulb memories. Hove, England: Erlbaum. xxxi . Neisser, U., & Harsch, N. (1992). Phantom flashbulbs: False recollections of hearing the news about Challenger. In E. Winograd & U. Neisser (Eds.), Affect and accuracy in recall: Studies of “flashbulb” memories (pp. 9-31). New York: Cambridge University Press. xxxii . McCloskey, M. (1992). Special versus ordinary memory mechanisms in the genesis of flashbulb memories. In E. Winograd & U. Neisser (Eds.), Affect and accuracy in recall: Studies of “flashbulb” memories (pp. 227-235). New York: Cambridge University Press. Weaver, C. A., III (1993). Do you need a “flash” to form a flashbulb memory? Journal of Experimental Psychology: General, 122, 39-46. xxxiii . Neisser, U., & Harsch, N. (1992). Phantom flashbulbs: False recollections of hearing the news about Challenger. In E. Winograd & U. Neisser (Eds.), Affect and accuracy in recall: Studies of “flashbulb” memories (pp. 9-31). New York: Cambridge University Press. xxxiv . Gazzaniga, M. S. (1988). Mind matters: How mind and brain interact to create our conscious lives (pp. 35-36). Boston, MA: Houghton Mifflin Company. xxxv . Gazzaniga, M. S. (1988). Mind matters: How mind and brain interact to create our conscious lives. Boston, MA: Houghton Mifflin Company. xxxvi . Brown, A. S. (1991). A review of the tip-of-the-tongue experience. Psychological Bulletin, 109, 204-233. xxxvii . Atkinson, R. C., & Shiffrin, R. M. (1968). Human memory: A proposed system and its control processes. In K. W. Spence & J. T. Spence (Eds.), The psychology of learning and motivation: Advances in research and theory (Vol. 2). New York: Academic Press.