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I.T.U. INSTITUTE OF SOCIAL SCIENCES Information Technology in Tourism by Dr. Alaattin Kanoğlu Introduction to Computers and Information Systems The outline of the course • • • • Information Systems The use of information systems The components of information system and information technology Computers and Computer systems • Hardware • Software • User • Databases • Hierarchical database systems • Hypertext (Net) database systems • Relational database systems • Internet • Web design Please check-out the web site at: http://kanoglu.tripod.com for the detailed content and requirements of the class. I.T.U. INSTITUTE OF SOCIAL SCIENCES Information Technology in Tourism by Dr. Alaattin Kanoğlu Information systems Basic Concepts • • • • Information Information System (IS) Information Technology (IT) Information Society What is information concept and types of information? 1. Knowledge obtained by education, experience etc. 2. Intelligence related to a certain event or situation, 3. Data Group: statistical information, 4. News 5. Messages transmitted as sounds and images via phone lines or computer networks or radio waves , neural impulses in living organisms etc.. What is information system and information technology? Information system (IS): An organised combination of people, hardware, software, communication networks, and data resources that collects, transforms and disseminates information in an organisation. Information technology (IT): Any device which is used for gathering, recording, transforming and disseminating the information. What is the objective of information systems? A positive contribution by information systems can come in three forms; • Efficiency measured by productivity- doing things better (support of business operations) • Effectiveness accomplished by broadening the scope of individual tasks- doing better/right things (support of managerial decision making) • Competitive advantage gained by enterprise - doing better and new things (support of strategic management) I.T.U. INSTITUTE OF SOCIAL SCIENCES Information Technology in Tourism by Dr. Alaattin Kanoğlu Components of Computer Based Information System Model Enformasyon Sistemi problems problems Problemler decisions Kararlar enformasyon information information solutions Çözümler data process.s. Veri İşleme Sistemi manag.inform.s. Yönetim Enformas. Sistemi decision supp.s. Karar Destek Sistemi office autom.s. Ofis Otomasyon Sistemi expert systems Uzman Sistemler I.T.U. INSTITUTE OF SOCIAL SCIENCES Information Technology in Tourism by Dr. Alaattin Kanoğlu Computers History of computers • • • • • • • • • • Charles babage’s mechanical calculator 1791 Herman Hollerith’s electrical calculator 1880 Atanasof-Berry Computer ABC 1930 Howard Aiken’s Harward Mark I 1944 ENIAC Electronic Numerical Integrator and Calculator UNIVAC I Universal Automatic Computer 1951 J. Bardeen’s Transistors (transfer and rezistor) Computer programming languages FORTRAN 1954, COBOL 1959 Integrated circuits 1965 Microchips 1971 Computers and computer systems Industry standards for personal computers • IBM compatible computers • Apple computers (Macintosh) Computer types • • • • • • • Hand-held computers Note-book computers Laptop computers Desktop computers Workstations Mainframes Supercomputers I.T.U. INSTITUTE OF SOCIAL SCIENCES Information Technology in Tourism by Dr. Alaattin Kanoğlu Hardware • • • • Central units Storage units Input devices Output devices Central units • • • • • • • Central processing unit CPU Random access memory RAM Read only memory ROM BIOS Motherboard (mainboard) BUS Ports Add-in cards Central processing unit The brain of computer processing the data and producing the outputs demanded by user. Their development: • 8088 (4.77) Mhz 8 bit architecture • 8086 (7 Mhz), 16 bit • 80286 (20 Mhz), 16 bit • 80386 (33, 40 Mhz), 16 bit • 80486 (33, 66 Mhz), 32 bit • 80586 (Pentium processors), 64 bit Pentium processors • • • • • Pentium (75, 120, 166, 266 Mhz) Pentium MMX (166, 200, 300 Mhz) Pentium Pro (!) Pentium II (300 Mhz) Pentium III (400 Mhz, 500 Mhz) How can we measure the speed of CPU Electrical Speed (Mhz) MIPS (Million Instructions per Second) Motherboard The board that contains the CPU chip, RAM, ROM, expantion slots, ports and circuitry for a number of other functions. Random access memory RAM is the primary memory of the computer. Stores the data temporarily. I.T.U. INSTITUTE OF SOCIAL SCIENCES Information Technology in Tourism by Dr. Alaattin Kanoğlu Parameters are: • Capacity (Mbyte) • Access time (nanosecond, 60-70-80) • Architecture (EDO RAM, SDRAM) Read only memory ROM Described as a software-in-hardware module that can only be read but not written on. Types: • ROM (Read only memory) • PROM (Programmable read only memory) • EPROM (Eraseable-Programmable read only memory) Add-in boards (cards) The boards that are inserted into expantion slots on computer’s motherboard. Types: • Display adapter board (EGA, VGA, SVGA) • Fax-modem board (baud rate, 28.8, 33.6, 56 K) • Network board (ethernet) • TV board • Sound board Ports An outlet on the motherboard through which a peripheral device may communicate. Types: • Serial ports • Parallel ports • USB ports Storage units • Primary storage • Harddisks • Hardcards • Secondary storage • Diskette • Tape • CD ROM • Zip drive Harddisks Primary storage devices that keeps data permanently. Consist of mechanical and electronical parts. Basic parameters: • Capacity (gigabyte, terabyte) • Access time (milisecond) • Data transfer rate (Kbyte/sec) • Internal, external, mobile I.T.U. INSTITUTE OF SOCIAL SCIENCES Information Technology in Tourism by Dr. Alaattin Kanoğlu Diskette drivers and diskettes Permanent storage units. Smaller capacity compared to harddisks. Types of diskettes: • 5 1/4 inches (360 Kbytes, 720 Kbytes) DD, HD • 3 1/2 inches (720 Kbytes, 1.44 Mbytes) DD, HD CD drivers and compact discs Optical devices for permanent storage of data. Basic types are CD recorders and CD drivers. Parameters for recorders • Reading, writing speed (x150 Kbytes/sec) • External, internal Parameters for drivers • Data storage capacity (650 MB) • Writable, re-writable CD Input devices • • • • • • • • • Keyboard Mouse Trackball Touchpad Joystick Digitizer Touchscreen Lightpen Cross-hair cursor Output devices Printers • • • • • • Plotters • • • Monitors • • • Dot-matrix Thermal Inkjet Laser Line printer Page printer Pen Inkjet Eletrostatic Monochrome Color Grayscale I.T.U. INSTITUTE OF SOCIAL SCIENCES Information Technology in Tourism by Dr. Alaattin Kanoğlu Dot-matrix printers Printers that are based on impact mechanism. Parameters: • Pin number (9, 12, 24 pins) • Speed (cps, character per second) • Font support • Electronic deep switch Speed of printers • • • • • • Dot-matrix cps (200, 300) Thermal ppm (4, 6) Laser ppm (4, 6) Inkjet ppm (3, 4) Line printers lpm (300, 3000) Page printers pps (1- 4) Abbreviations for printer speed measurement units cps: character per second ppm: page per minute lpm: line per minute pps: page per second Monitors Visual output devices. Parameters: • Color • Resolution (640x480, 800x600, 1024x768, 1280x960) • Interlaced, non-interlaced • Low radiation • Size (14, 15, 17, 19, 21 inches) I.T.U. INSTITUTE OF SOCIAL SCIENCES Information Technology in Tourism by Dr. Alaattin Kanoğlu Software What is software? Procedures coded by using a computer programming language for fulfilling a special purpose. Basic software categories • • • • • • Operating Systems Utility Programs Application Packages Programming Languages & Compilers Communication Software Custom Applications Operating system software The main collection of programs that manage the computer system’s actvities that: • ensures that each vaid incoming program is processed in an orderly fashion • ensures that system resources are made available to run the programs optimally arranges the relationships among the system components. Operating system types • Single User/Single Tasking O.S. MS DOS, MacOS, CP/M etc. • Single User/Multi Tasking O.S. OS/2, Windows, etc. • Multi User/Multi Tasking O.S Unix, Xenix, Windows NT, Linux, etc. Utility software • Multi Purpose Utility Programs PC Tools, Norton Utilities, etc. • Disk Compression Programs DoubleSpace, Compress, Speed Disk, Stacker, etc. • Disk Optimization Programs Defrag etc. • File Compression Programs Arch, Pak, Zip, Winzip, Pkzip, etc. • Optical Character Recognition Programs Wordscan, PC OCR, ReadRight, etc. • Grammer, Style and Proofing Programs Grammatik, Rightwriter etc. • AntiVirus Programs McAfee, Norton, F-Prot, etc. I.T.U. INSTITUTE OF SOCIAL SCIENCES Information Technology in Tourism by Dr. Alaattin Kanoğlu Application packages • Word Processors Wordperfect, MS Winword, AMI, PW , etc. • Spreadsheets Lotus 1-2-3, MS Excel, Quattro, etc. • Databases dBase, Paradox, Access, etc. • Integrated Packages MS Works, PFS:First Choice, etc • Graphic Packages • Business Graphics Harvard Graphics, Freelance, • Scientific Graphics MathCad, Grapher etc. • Computer Aided Design AutoCad, DesignCad, Archicad, etc. • Desktop Publishing Aldus Pagemaker, Ventura, etc. • Application Packages for Particular Areas • Accounting, Finance, Payroll Quicken, Peachtree, Timeslips, Logo, Link, etc. • Project Management Timeline, MS Project, HPM, Primavera, Baan etc. • Education & Entertainment Typing Tutor, F. Simulator, etc. • etc. • Decision Support and Expert Systems • Programming Languages & Compilers • Languages for Sequential Programming Basic, C++, Pascal, Fortran, etc. • Object oriented programming languages Visualbasic, C++, etc. • Languages for Artificial Intelligence Programming Prolog, Lisp, etc • Communication Software • Modem Software Crosstalk, Procomm, etc. • Fax Software Winfax, MTEZ, etc. • Fax-modem software • Terminal Emulator Software CP Commute, MS Terminal, etc. Versions of windows operating system I.T.U. INSTITUTE OF SOCIAL SCIENCES Information Technology in Tourism by Dr. Alaattin Kanoğlu • • • • Windows 3.1 (an interface on MS DOS) Windows ‘95 Windows ‘98 Windows ’00 Basics of windows operating system Control Panel (controls what?) • Adding hardware • Adding / removing software • Display • Printers • Fonts • Network • System Basics of windows operating system Windows explorer and basic functions • Creating file system (directories and files) • Formatting diskettes • Copying, moving and deleting files and directories • Changing the attributes of files (hidden, read only, archive) • Finding the file(s) • Help system in windows I.T.U. INSTITUTE OF SOCIAL SCIENCES Information Technology in Tourism by Dr. Alaattin Kanoğlu File recording system in windows Hierarchical Database Structure » Disks and diskettes » Directories, » File structure sub-directories, » . sub-sub directories... Assignment NA ME doc DOT File types and extensions • • • • • • • • • • • • • Text or document files (txt, doc) Executable files (exe, com, bat) System files (sys) Driver files (dll) Help files (hlp) Data files (dat) Initiation files (ini) Spreadsheet files (xls, xlb... wk1, wks...) Database files (mdb, dbf...) Graphic files (gif, tif, jpg, bmp, wmf) Drawing files (dwg...) Internet files (html) Programming languages’ files (bas, for, pas) EXTENSION I.T.U. INSTITUTE OF SOCIAL SCIENCES Information Technology in Tourism by Dr. Alaattin Kanoğlu Utility software • • • • • • • • • • Defrag (disk optimizing and defragmenting) Scandisk (scanning and fixing disk and file system) Doublespace (disk compressing) Winzip (file archiving) Sysedit (system editor) Mw Backup (archiving files) Mw Undelete (recovering deleted files) Windows explorer (creating and browsing file system, basic OS operations) Getright (downloading from internet) Mcafee (antivirus: detecting and removing viruses) Basic concepts for measuring the size of information Byte=8 bit Kbyte=1024 Byte (28) Megabyte=1024 Kbyte Gigabyte=1024 Megabyte Terabyte=1024 Gigabyte