Download Business HR Communication PPT

IGCSE Business Chp.
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• Class : Y10
• Lesson Topic: Human Resources
• Scheme of Work: Communication
IGCSE Business Chp.
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Higher
thinking
Skills
P&D
Lesson Objectives
Planning and
Data
ALL
(KNOWLEDGE)
Describe/ Define communication
MOST (ANALYSIS)
• Analyse a method of communication
SOME (EVALUATION )
• Evaluate the usefulness of communication to business success.
IGCSE Business Chp.
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Tell me three things...
about the topic we are studying.
Or,
you learnt in the last lesson.
STARTER
IGCSE Business Chp.
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Questions you would like to ask
Today we will begin studying ____________.
What are the questions you would like
answered.
IGCSE Business Chp.
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Noun Play
_________ is like (a) ________ because….
First blank is for the topic, concept etc.
Second blank is for the random noun.
e.g. Communication is like driving because…
IGCSE Business Chp.
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CONTRASTING
Although…
Except…
Moreover…
If…
However…
Yet…
Apart from…
Unless…
Despite…
As long as…
CAUSE & EFFECT
Consequently…
Due to…
As a result…
Therefore..
Because of…
Because…
CONCLUDING
Firstly…
After…
Secondly…
Before…
Overall…
I believe…
Finally…
I think …
In conclusion…
it depends…
To conclude…
short term…
Meanwhile…
Long term…
COMPARING
Equally…
As with…
Like…
In the same way…
Similarly…
Even so…
Likewise…
CONNECTIVES for Analysis
CONNECTIVES for Application
CONNECTIVES for Evaluation
EMPHASISING
Most importantly…
Significantly…
Notably…
Especially…
Above all…
In particular…
Indeed…
QUALIFYING
Despite…
Yet…
As long as…
Unless…
Apart from…
If…
Moreover…
Except…
However…
Although…
ADDING
In addition…
And…
Too…
Also…
Additionally…
As well as…
Furthermore…
ILLUSTRATING
For instance…
Such as…
In the case of…
So…
For example…
As revealed by…
As illustrated by…
IGCSE Business Chp.
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Communication
• Sending and receiving
information.
• What different ways do you
communicate with people.
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–
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Family
Staff
Friends
Work
Holidays
Online
IGCSE Business Chp.
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Communication Process
Finance Dept
Change in
payment systems
Sender or
Instigator
E-Mail
Channel
Medium
Feedback
Receiver
IGCSE Business Chp.
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Vertical & Horizontal Communication
Organisation chart shows vertical (black arrows) and lateral
(green arrows)
Board of directors
Finance
Marketing
Production
Finance Officers
Marketing Assistants
Factory Operatives
IGCSE Business Chp.
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Channels of Communication
• As well as formal channels of communication, information also
passes through an organisation informally (gossip).
• Informal can disrupt an organisation’s goals.
• Communication is not complete until feedback has been
received.
IGCSE Business Chp.
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Barriers to Communication ..
Can lead to
• Unclear messages
• Mistakes
• IT fault
• Costs rising
• Poor skills
• Demotivated/Confused staff
• Jargon
IGCSE Business Chp.
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Internal v External Communication
• Internal – within the business
• External – Outside the business
Take down some examples of each
IGCSE Business Chp.
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HOW MANY METHOD OF
COMMUNICATION CAN YOU
LIST IN 15 SECONDS ?
IGCSE Business Chp.
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Communication Methods
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Verbal – face to face
Written
Electronic
Visual
Audio
Group meetings
Notice Boards
Text!
Choose 3
methods of
communication
and explain
advantages and
disadvantages.
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Letters
Memo
Report
Notice board
Faxes
Telephone
E-mail
Face to face
Body language
Video/video conferencing
Internet
IGCSE Business Chp.
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Good Communication
• Can be achieved through;
• Training
• Recruitment
• Technology
More efficient,
organized and
profitable
business.
IGCSE Business Chp.
Keywords –
CONTRASTING
Although…
Except…
Moreover…
If…
However…
Yet…
Apart from…
Unless…
Despite…
As long as…
CAUSE & EFFECT
Consequently…
Due to…
As a result…
Therefore..
Because of…
Because…
CONCLUDING
Firstly…
After…
Secondly…
Before…
Overall…
I believe…
Finally…
I think …
In conclusion…
it depends…
To conclude…
short term…
Meanwhile…
Long term…
COMPARING
Equally…
As with…
Like…
In the same way…
Similarly…
Even so…
Likewise…
CONNECTIVES for Analysis
CONNECTIVES for Application
CONNECTIVES for Evaluation
EMPHASISING
Most importantly…
Significantly…
Notably…
Especially…
Above all…
In particular…
Indeed…
QUALIFYING
Despite…
Yet…
As long as…
Unless…
Apart from…
If…
Moreover…
Except…
However…
Although…
ADDING
In addition…
And…
Too…
Also…
Additionally…
As well as…
Furthermore…
ILLUSTRATING
For instance…
Such as…
In the case of…
So…
For example…
As revealed by…
As illustrated by…
IGCSE Business Chp.
Keywords –
Higher
thinking
Skills
P&D
Lesson Objectives
Planning and
Data
ALL
(KNOWLEDGE)
Describe/ Define communication
MOST (ANALYSIS)
• Analyse a method of communication
SOME (EVALUATION )
• Evaluate the usefulness of communication to business success.
IGCSE Business Chp.
Keywords –
ATD
Exam style questions
A-A*
Apply to
demonstrate
1. Discuss
2. Evaluate
C-B
(8-12m) 8+ connectives & key words
1. Explain
2. Analyze
E-D
(5-7 m)
5+ connectives & key words
1. Identify
2. Define
(2-4m)
2 + connectives & key words
IGCSE Business Chp.
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Questions you would like to ask
e.g.
Today we have been studying_______________.
Think of 1 questions to ask other people in the class about
today’s lesson.
PLENARY
IGCSE Business Chp.
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Freeze Frame
Students have to produce a freeze-frame showing one aspect of
their learning.
E.G. A communication method or a finance or a sector of the
economy
IGCSE Business Chp.
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Spell a key word to
your friend using
sign language…
IGCSE Business Chp.
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Exam Question
Discuss
________________________________________________________________________
_______________________________________________________________ (6m)
Write an exam question based on your learning today. Then, swap books
and answer someone else’s question.
Answer PLAN:
Intro – define key word
Explain 1 advantage (BLT)
Explain 1 disadvantage (BLT)
Conclude – I think, however, it depends…