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CHAPTER 18
TECHNOLOGY
ADVANCEMENTS IN THE
WORKPLACE
UTILIZING TECHNOLOY
• Differences between data and information
• DATA – is raw, unanalyzed facts and
figures
• INFORMATION – is data that is organized
into a useful format
– A list of a bunch of telephone numbers
wouldn’t mean anything without the names of
people they go with
THE ROLE OF INFORMATION
TECHNOLOGY
• ¾ of workers work with information on a
daily basis
– The rest make decisions based on that
information
• Important technology advancements
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Computers – in almost all devices
Telephones – cordless/cell/fax
Wireless technology – more flexibility
Wearable computers – on the spot data
CHANGES IN THE
WORKPLACE
• Telecommuting – being able to work from a
different location
• Wearable computer – instant data
• Technology in Manufacturing - designing
• Expert systems – analyzing
• Electronic Information Transfer – ATM
• Virtual Training – computer models
TELECOMMUTING
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22% of people telecommute
Work from somewhere other than the office
Stay in touch via computer/phone
Less supervision and better work (yay!)
More flexibility and less commute time (yay!)
Lack of contact and more costs (bad)
Isolation and distractions at home (bad)
WEARABLE COMPUTERS
• Allow users to instantly put data into
machine
• Can understand speech
• Very versatile
• SIRI and I-Watch
TECH. IN MANUFACTURING
• Computer Aided Drafting allows for
designing products with a computer
– Saves time and money
• Modify design plans with the computer
• Manufacturing is almost all automated
• Robots and computer controlled machines
work
EXPERT SYSTEMS
• Analyzes data based on human experts
knowledge
• Checks for problems in cars, medical fields,
airports, games, credit cards
• Store information in huge databases
• Quickly make decisions based on
information
ELECTRONIC INFORMATION
TRANSFER
• Uses wireless technology, internet, e-mail
• Get paychecks, transfer money, transmit data
to offices elsewhere (even overseas)
• ATM uses all this information.
• Running your credit card at the store does too.
• Transfer information quicker, safer, cheaper
• Do work from home
VIRTUAL TRAINING
• Simulate real life situations but on
computers
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Police practice dangerous situations
Airplane pilots practice flying
Race car drivers practice racing
School experiments are safe
VIRTUAL TRAINING
• Virtual Reality – used to be for gaming,
now used for real life simulations
– Use data glove to input data
– Wear helmet with 3-D effects for real life
situations
– Computer controls program based on your
inputs
SHARING BUSINESS
KNOWLEDGE
• Businesses must know which information is
useful and what should be ignored
• Business can now communicate
immediately with vendors, suppliers, and
customers
THE INTERNET
• Helps businesses establish and keep
relationships with customers
• Is not owned by anyone or any country
• Internet Society (ISOC) in Reston, VA
attempts to lead the future of the internet
• World Wide Web is PART of the internet
• Internet is large library of data, Web is user
friendly way to access, organize, and move
through data
WEB BROWSER
• Computer program that makes it easy for
you to access information on the Internet
– Netscape Navigator
– Internet Explorer (Microsoft)
– Mozilla Firefox
• Inclusion of design, graphics, and sound
makes surfing the web more enjoyable.
OTHER NETWORKS
• Intranet – Uses internet look, but only
allows access to certain files.
– Can only be accessed from within the company
– No public access
– Keep company records for all to see, but safe
from outsiders
OTHER NETWORKS
• Extranet – Similar to intranet, in that it
restricts access.
• Semi-private – allows several related
businesses to access data together, but still
kept from public
– Target sells products, data is immediately made
available to the supplier, the home office, and
the store’s files
MANAGING THREATS
• Danger is everywhere you use technology
• Hackers will try to steal your data
• Hacker is someone who breaks into your
system to steal or destroy data
PRIVACY ISSUES
• Personal information can be tracked
• Cookies are stored on your computer and
accessed by every site you visit
– Many sites will not allow you to open the page
if you do not allow cookies
• Buy software to protect yourself
– Nothing is 100% safe
PROTECT YOURSELF
• Protect e-mail – software will destroy your
e-mail so it is not sitting around
– Will also encrypt data – this is scrambling the
data and hiding it in other data to make it hard
to recognize
• Secure Site – a site that uses all the
protections possible to keep your data safe
PROTECT YOURSELF
• Virus – A computer program that copies
itself into a file.
– Can be harmless (and just annoying)
– Can do damage by deleting files
• Protect with anti-virus software that
destroys viruses on your computer and
protects from new ones
– New viruses always created, so update
protection often
PROTECT YOURSELF
• Firewall – software that acts as protective
wall between your computer and the
internet.
– Protects your data you put on the internet
– Attempts to prevent hackers from accessing
your computer.