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India- A Future Economic Power India - At a Glance • • • • • • • • One of the oldest civilizations in the world Seventh largest country in the world Largest democracy in the world with over 1 billion people Blessed with natural landscape and wildlife More than 300 dialects Most English speaking in a single country outside US Secular with multiple religions One of the largest country in terms of number of people below poverty line India and the Global Economy • • • • • Spices and Precious Material Cotton and Silk Cow, Elephant, Rhino and Tiger Yoga and Spirituality Call Centers and Software India - At a Glance • One of the oldest civilizations in the world India - At a Glance • Seventh largest country in the world India - At a Glance • Largest democracy in the world with a population of over 1 billion people India - At a Glance • Great geography and wild life India - At a Glance • More than 350 dialects • Most English speaking people in a country outside of US India- At a Glance • Multiple Religions India – At a Glance • Poverty • One of the largest country in terms of number of below poverty line • High percentage of illiterates in rural parts India: At a Glance • Cows and Snake Charmers India: At a Glance • Saree, Bindi and Jewellery India: At a Glance • Spirituality and Yoga India: At a Glance • Call Centers India and the Global Economy • From ancient days India has been known for its spices and craftsmen – Marco Polo, Vasco De Gama and Columbus traveled long distances searching for India • In the early part of 19th century India was the major producer of cotton for the globe • In the most recent times, India has emerged as a popular destination for knowledge intensive work India and the Global Economy • Indian Economy (2005) – – – – – Population 1.08 billion (Growth- 1.5%) GDP: $797.5 billion ($738 per capita) GDP (PPP): $3.79 trillion ($3508 per capita) Inflation: 5% (approx) Foreign Direct Investment: 0.9% of GDP Source: The Economist India and the Global Economy • Transformation from a underdeveloped to an emerging economy India and the Global Economy • One of the fastest growing economies in the world (average growth rate of over 7%) India and the Global Economy • Leading Markets • Major Exports (2005-06) – US: 17.6% – Engineering goods: 21% – China: 8.7% – Textile and Textile Products: – UAE: 7.7% 15.6% – UK: 4.5% – Gems and Jewellery: 15.1% – Petroleum Products: 11.2% • Major Imports (2005-06) – Petroleum Products: 30.9% – Electronic goods: 9.9% – Gold and Silver: 7.9% – Machinery: 6.9% • Leading Suppliers – China: 6.9% – US: 6.1% – Belgium: 4.9% – Singapore: 4.6% India and the Global Economy • Indian Market – 200 million people in the middle class – India’s retail market projected to be $300 billion in 2010 – Only 2% of retail sector is organized retailing – rest is mom and pop stores India and the Global Economy • Emerging as Multinationals India and the Global Economy • Indian Workforce – More than 100000 professionals engineers and doctors from universities – More than 50% of population is under 25 years – Large pool of english speaking workers – Cultural mindset geared towards knowledge and skill related work India and the Global Economy • Indian Manufacturing Sector – In the recent years, manufacturing sector is picking steam – 5 Deming quality prizes for Indian firms (largest outside of Japan) – Major investments by US, European and Asian firms - POSCO, Dell, Motorola, Flextronics, BMW, Ford, Intimate Apparels India and the Global Economy • Indian BPO Sector – The domestic BPO sector is projected to increase to $4 billion in 2004 and reach $65 billion by 2010 (McKinsey) – There are over 200 call centers in India with revenues over $2 billion and a workforce of over 150,000 – Offshoring activities are moving towards higher value added activities such as legal, consulting, healthcare processing and insurance from technical support and airline reservations India and the Global Economy • Indian Software Sector – Bangalore has become a synonym for best software off-shoring – 80 of the World’s 117 highest quality certified firms (CMM- Level 5) are based in India – From cost to quality to innovation Source: McKinsey Nasscom Offshoring to India • Global demand for information technology $847 billion • India is among the top spot in offshore outsourcing – ITES: $ 0.6 billion in 2000 to $8.4 billion in 2007 – Software: $5.3 billion in 2000 to $31.4 billion in 2007 • Growth from simple low end activities to high end R&D outsourcing • 347 institutes of higher education • Only 10-15% of the workforce is directly employable on a global platform • Shortfall of 500,000 by 2010 (Nasscom) Key Offshore Models • Third Party – – – – – Economical for smaller teams (<100) Responsiveness to client requirements Bench strength to accommodate rapid growth Staff rotation to add and create more variety Dedicated offshore centers to emulate a captive center • Captive – – – – Economical for larger teams (>100) Greater liberty in deciding incentive pattern of employees More leeway in hiring, retention and training of employees Possibility of utilizing cutting edge technology Dissatisfaction with Offshoring • Client Contributions – Systemic problem in Managing the Offshoring Process – Unreasonable Expectations – Lack of Awareness of How to Make Offshoring Succeed • Supplier Contributions – Ineffective Project Management – Lack of Communication – Inadequate Investments towards Improving Employee Productivity – Ineffective Management of Operational Challenges Operational Challenges • Hiring – Challenge in recruiting and training talent • Training – Large training budgets required • Turnover – 15% to 30% of team turnover • Quality – Scaling the quality processes in the BPO sector is a considerable challenge • Communication and cultural differences – Manage both written and verbal communication • Protecting client intellectual property rights – NASSCOM “4E Framework” and India IT Act India and the Global Economy • India's GDP will reach $ 1 trillion by 2011, $ 2 trillion by 2020, $ 6 trillion by 2032, $ 10 trillion by 2038, and $ 27 trillion by 2050 • Will become the 3rd largest economy after USA and China • In terms of GDP, India will overtake Italy by the year 2016, France by 2019, UK by 2022, Germany by 2023, and Japan by 2032 Source: Goldman Sachs India and the Global Economy • Some recent news – Two of the biggest acquisitions in steel by Mittal (Arcelor for $32b) and Tata (Corus for $11b) last year – Fastest growing market for cellular phones in the world – 3rd most number of billionaires in the country after USA and Russia (Forbes 2007) – The stock market is at an all time high Hurdles to Cross Indian Economy: What’s stopping it? • Infrastructure – Transport, Power and Water supply inadequate Indian Economy: What’s stopping it? • Divide between Rural and Urban India – Poverty and Education Indian Economy: What’s stopping it? • Democracy and Market Economy – Coalitions and Strong Regional Parties – Finance, Retail, Insurance and Power Sectors still partially controlled Indian Economy: What’s stopping it? • Inadequate Planning for Rapid Growth – – – – Inflation rose above 6% Financial lending high Educated labor pool limitation Cities and urban areas choking Indian Economy: What’s stopping it? • Potential Religious and Regional Tensions – Hindu Muslim Conflicts – Threat of War with Pakistan – Violence in Sri Lanka and Nepal India and the Global Economy • What will India’s economy look like in the future? India and the Global Economy • What will India’s economy look like in the future? Title: Indian Economic Power: Fiction or Future Jayashankar M. Swaminathan Publish Date: Summer 2008 Publisher: Imperial College Press, London and World Scientific, Singapore