Download leadership

“OBSESSIVE DEVOTION
TO
EXCELLENCE
DOES NOT
GO UNNOTICED”
LEADERSHIP
LEADERSHIP
Leaders challenge the process and don’t
hesitate to innovate.
LEADERSHIP
Leaders challenge the process and don’t
hesitate to innovate
Leaders focus externally as well as
internally, and see things globally.
LEADERSHIP
Leaders challenge the process and don’t
hesitate to innovate
Leaders focus externally as well as
internally, and see things globally.
Leaders inspire a Shared Vision and a
Sense of Mission.
LEADERSHIP
Leaders enable other to act- they don’t dictate.
LEADERSHIP
Leaders enable other to act- they don’t dictate.
Leaders share power.
LEADERSHIP
Leaders enable other to act- they don’t dictate.
Leaders share power.
Leaders Share Information.
LEADERSHIP
Leaders enable other to act- they don’t dictate.
Leaders share power.
Leaders Share Information.
Leaders build trusting relationships.
LEADERSHIP
Leaders model the way and set an example.
LEADERSHIP
Leaders model the way and set an example.
Leaders create “Small Wins” and celebrate
success.
LEADERSHIP
Leaders model the way and set an example.
Leaders create “Small Wins” and celebrate
success.
Leaders encourage the heart and genuinely care
about other people.
LEADERSHIP
Leaders are also good followers.
LEADERSHIP
Leaders are also good followers.
Leaders exercise emotional control
LEADERSHIP
Leaders are also good followers.
Leaders exercise emotional control
Leaders have no compelling need to be loved
LEADERSHIP
Leaders are also good followers.
Leaders exercise emotional control.
Leaders have no compelling need to be loved
Leaders are enthusiastic and optimistic.
LEADERSHIP
Leaders are comfortable with conflict and
strong feelings.
LEADERSHIP
Leaders are comfortable with conflict and
strong feelings.
Leaders use humor.
LEADERSHIP
Leaders are comfortable with conflict and
strong feelings.
Leaders use humor.
Leaders “hang in there”.
LEADERSHIP
Leaders are comfortable with conflict and
strong feelings.
Leaders use humor.
Leaders “hang in there”.
Good leaders develop new leaders.
Motivating Behavior
Motivating Behavior
Paternalistic Motivation
Motivating Behavior
Paternalistic Motivation
Good wages
Good Benefits
Good Staff Restaurant
Pleasant surroundings
Approachable Management
Friendly Colleagues
Good Training
Motivating Behavior
Paternalistic Motivation
Incentive Motivation
Motivating Behavior
Paternalistic Motivation
Incentive Motivation
Intrinsic Motivation
Motivating Behavior
Intrinsic Motivation
Achievement
Appreciation
Recognition
Being Given Responsibility
Promotion Prospects
Participation
Keys to Service
Keys to Service
Recognition
Keys to Service
Recognition
Speed
Keys to Service
Recognition
Speed
Recovery
Attitude
“The longer I live, the more I realize the impact of attitude on life.
Attitude, to me, is more important than the facts. It is more important
than the past, than education, than money, than circumstances, than failures,
than successes, than what other people think or say or do. It is more
important than appearance, giftedness or skill, it will make or break
a company… a church… a home. The remarkable thing is we have a choice
every day regarding the attitude we will embrace for that day.
We cannot change the the inevitable only thing we can do is play on the
string we have, and that is our attitude…I am convinced that life is 10%
what happens to me and 90% how I react.”
By Charles Swindoll
Components of a Good Attitude
1. Approachability
2. Respect
3. Ethics
4. Cooperation
5. Objectivity
6. Effectiveness
7. Efficiency
8. Discretion
9. Listening
10.Generosity
Components of a Bad Attitude
1. Self- Absorption
2. Sarcasm
3. Argumentative
4. Favoritism
5. Laziness
6. Sabotage
7. Gossip
8. Hypocrisy
9. Know-it-alls
10. Volatility