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Fact Sheet Infection control—infectious airborne diseases How many of the patients who were in your waiting room in the last year infected another? Have you thought about your responsibility to your patient and practice staff on the issue of transmission of respiratory disease? The management of infectious diseases in waiting rooms is not a new issue. Infection control must be an integral part of both general and specialist practice. Over the past few years awareness of SARS, Avian Flu and more recently H1N1 has created a hazard which has alerted doctors to the importance of being vigilant with handling of actual and potential infectious diseases. Adding these diseases to the ‘not-so-new’ tuberculosis, Meningitis and Chickenpox places an unprecedented importance on having a policy and procedure for waiting room management. PAGE You should have a policy and procedure for the handling of suspicious cases. It must be readily available, up to date, updated annually (at least) and enforced. Make sure that your practice staff are familiar with the policy. Your practice should have facilities that would accommodate the need to isolate a patient in a single room and enable staff to implement the required precautions for infection control. An often asked question is how far does a doctor’s duty extend with regard to making sure that patients are not cross infected while sitting in the waiting room? Your suspicion of an infectious respiratory disease should remain until you have a plausible alternative or your suspicions are confirmed. Seek assistance from relevant authorities, your Department of Health, your College and specialist colleagues where necessary. We already know that case law exists which supports the proposition that a hospital owes a duty to establish adequate procedures to safeguard patients from cross infection. While there is no case law to support the application of this proposition for doctors in private practice, it is prudent to assume that the proposition would more than likely include private practitioners. No matter the outcome of managing suspicious situations, diplomacy, sensitivity and communication with your patients are vital. The very nature of dealing with potential infectious diseases is one that may easily be misunderstood by patients and create feelings of fear, embarrassment and possibly discrimination or being singled out. The following risk management tips are discussed in general terms. MIGA recommends that you source relevant information from your Colleges and from Departments of Health. In particular the 2010 Australian Guidelines for the Prevention and Control of Infection in Healthcare available from the National Health and Medical Research Council’s website at http:// www.nhmrc.gov.au/node/30290. It is essential that you assess the risk of your practice being exposed to these serious airborne infections and the ability of the practice to handle them in a way that limits risks to patients and staff and in doing so minimises the risk of your liability. The identification of patients carrying possible infection should be dealt with by ensuring that you, your practice staff and to some degree your patients, are well educated about the common symptoms, modes and risks of transmission. 1 Use poster material throughout the waiting areas and consultation rooms along with information pamphlets that explain to patients the possible risks of exposure, the general and specific symptoms associated with an infectious process and the need for them to notify practice staff. Risk Resources © MIGA March 2011 Source: MIGA Bulletin February 2006 Fact Sheet Infection control—infectious airborne diseases Disclaimer: The purpose of this document is to provide general information regarding risk management issues affecting health care professionals in Australia. The information contained in this document is of a general nature only and does not purport to take into account, or be relevant to, your personal circumstances. MIGA assumes no responsibility whatsoever if all or any part of this information or advice is relied on, or acted upon, by you. When considering what risks arise from your own practice, you should seek professional advice in relation to your specific circumstances. Please contact us on Freecall 1800 777 156 (National) for advice specific to your needs. Contacting MIGA National Free Call: 1800 777 156 24 hour emergency advisory service: (08) 8238 4444 Website: www.miga.com Email: [email protected] Adelaide (Head office) Tel: (08) 8238 4444 Fax: (08) 8238 4445 Brisbane Tel: (07) 3025 3259 Fax: (07) 3025 3300 Melbourne Tel: (03) 9832 0847 Fax: (03) 9832 0610 Sydney Tel: (02) 8860 9525 PAGE Fax: (02) 8860 9595 2 Risk Resources © MIGA March 2011