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Cognitive information processing A result of several influences • Especially: – Learning theory • S-R; S-O-R – Computer science/Information processing • Turing • Intelligent machines – Information theory • Shannon/Bell Labs Proposes: • A series of processes are performed on environmental information that then affect the behavior of the organism (person) • Input processes, storage processes, output processes – Mainly in the brain, but not all – The processes are in a relatively invariant order – All people follow the same set of processes of thinking – However, the outcomes can be quite different Four major types of info processing theories • • • • Stage theory Depth of processing theory Parallel distributed processing theory Connectionist models Stage theory • Argues for three major types of memory – Sensory memory – Short-term memory – Long-term memory Levels-of-processing • All information is stored, problem is in retrieval • Retrieval is based on the amount of elaboration used in processing of information • Perception, attention, labeling, meaning Parallel distributed processing theory • Simultaneous processing by several different parts of memory system rather than sequentially Connectionistic theory • Information is stored in multiple locations throughout the brain in the form of networks of connections • More connections to a single idea or concept, the more likely it is to be stored and retrieved General principles • Limited capacity available for active processing at any given time – Bottlenecks • Control mechanism—part of the system’s processing capacity must be assigned to a control mechanism – Allocates processing capacity – Prioritizes activities – Coordinates actions Sensory activation – Environmental cues generate changes within specialized organs • • • • Eyes Ears Skin Tongue – Only a portion of environmental phenomena generate sensual changes • Perceptual thresholds • Infrared light • X-rays Transduction of sensual reaction • Sensory organs create patterns of electrical impulses as a response to environmental stimuli – (Transduction) • Qualitatively different patterns are produced for visual, sound, touch (haptic), and language (semantic) memory systems Buffering and filtering • Sensual buffers are thought to exist that retain the electrical impulses for a short period of time • The ‘most important’ content is passed along while the ‘less important’ content is filtered out • Cannot handle the vast amount of information that senses generate • Filtering is based on ‘pattern recognition’ Stimuli that pass through filters • Inhibitor modulation – Those patterns, etc. that are neither seen as especially important nor so unimportant that they can be ignored are “dampened” – Allows for monitoring of content without use of extensive processing capacity Working memory • The active portion of memory (including consciousness) where processes that reject, evaluate, interpret – Limited capacity – Allocation of processing capacity is known as “attention” • Intentional v. automatic • “content attributes” v. need recognition Working memory • Must draw upon ‘long-term memory’ to assign meaning to the new patterns of electrical impulses – What does “economic impact” (a pattern of impulses representing a set of characters on a page) mean? – Meaning is actually the set of relationships identified/constructed between existing concepts and the new ones Determinants of attention • Most content is disposed of quickly— recognized as routine and then ignored – Does not get integrated into long-term memory (some controversy here) – “Habituation” of repetitive tasks, experiences leads to ‘monitoring’ – Attention allocated to divergence from the norm, expectations Determinants of attention • Hard-wired to attend to cues that had survival value (those that didn’t left the gene pool) – Movement – Loud noises – Bright colors/contrasts – Unexpected or unusual features Film examples • Apocalypse Now • The Bourne Identity • Master and Commander Determinants of attention • Internally-generated needs draw attention to ‘content’ that relates to those needs – Hunger – Pain – Fear – Sexual desire Determinants of attention • Learned interests and evaluations of importance direct attention to certain ‘content’ – Those with an interest in foreign affairs will allocated attention to news stories about Iraq, etc. Capacity • For a long time, considered “7+/-2 chunks” of information • More recent research has argued that we have greater capacity – Ability to monitor many environmental cues at one time Processing • Info is processed at different levels • From simple recognition thru “elaboration” – Automatic, lizard-brain response to • The more we already know in a given domain, the less effort to process new information – The less ‘change’ likely as a result of processing • Experts less likely to change their minds due to inclusion of new info • However, experts more likely to deeply process info in their area of interest Long-term memory • A portion of ‘information’ from working memory is prepared for transfer to longterm (permanent) storage – To do so, it is integrated into structures of meaning (schema) held within long-term memory – The integration gives ‘meaning’ to the new information while reconfiguring the schema that are activated to interpret the new info • Reconfiguration of schema is usually minor Interpretation • Interpretation is the process of comparing new info to that held in LTM • Usually the outcome is largely in line with existing beliefs – “Biased” interpretation – Many scholars see this as ego-defensive • May simply be efficient with regard to the massive flow of information and limited cognitive capacity Retrieval from LTM • Information retrieved from LTM is limited – Would quickly reach overload if we tried to access all potentially relevant info – Would take far too long—can’t spend long periods of time on anything but the most crucial new info/decision-making • Retrieval based on perceived shared or similar meaning/concepts – Memories in LTM organized hierarchically? Schematically? Etc. Influences on retrieval • Frequency and Recency of Activation – Memory traces are strengthened through use, become less strong over time • Vividness – Emotionality • Relationships with other related concepts – One concept is likely to be accessed when another, closely related concept, is accessed Influences on retrieval • Concepts are retrieved according to the set of relationships they have with other concepts – Spreading activation • The structure of relationships varies by individual – Culture influences structure of relations/ topics/concepts held Learning • Content features – Repetition – Attachment with existing beliefs/knowledge – Vividness – Emotionality – Alignment with existing beliefs • Multiple exposure • Existing knowledge (targeting) – Interest Learning/memory • Evidence indicates quite limited ability to recall or even recognize media content experienced recently • Memory for ‘distant’ content exhibits clear biases – Even relatively powerful memories can be ‘false’ Persuasion • Reconfiguration of evaluative schema • Persuasive messages tend to exhibit certain features: – Credible sources – Vivid examples rather than statistical trends – Emotionality – Visual logic – Propaganda methods (demonization, attachment to revered symbols, etc.) Decision-making • Internal and external sources of information • Low-effort decision-making the rule – Even for ‘important’ decisions (cars and make-up) – Satisficing the most common behavior • Costs of info search v. expected return • Much more likely to depend on existing knowledge, info than to engage in active information seeking “Mindless” behavior • Much of our behavior is relatively automatic—don’t see the effort necessary to change ingrained behaviors as worth the costs • Much of media use is relatively ‘mindless’ Behavior • Behavior is mostly controlled by the outcome of info processing in working memory – Actions taken to meet needs/drives/ motivations – Responses to environmental demands – Goal-directed behavior Behavior effectiveness and adjustment • The environmental change observed after behavioral action acts as new information that goes through the info processing system and is encoded into our schema relating to the topic – Perceived success, failure becomes a guide to new action brought on by perceived needs, etc.