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Fast Pack B U S IN ES S S U CCES S S Y S TEM Table of Contents Getting Started a. Setting up your business b. Placing an order c. Communications d. Training Step 1 - Define Your Dreams a. Tools needed b. How to define them Step 2 - Make Some Commitments a. What commitments to make b. Weekly Success Report c. Get It Done Today form d. Top 25 List Step 3 - Get A Prospect a. How to get prospects b. 4 levels of Learning c. 4 Core Beliefs d. Audio Business Card e. Elevator Speeches and One Liners Step 4 - Invite The Prospect a. Basic inviting script b. Key tips c. Briefing attendance log Step 5 - The Follow Up Script a. The follow up script b. Sample applications Xerveo Success Training Fast Pack B U S IN ES S S U CCES S S Y S TEM Getting Started Setting Up Your Business The following items are basic steps to follow to get your Xerveo business started right. Get familiar with your business center: Login at www.xerveo.com/dc There are several very important sections: 1. Place An Order a. How to enroll a new distributor How to enroll a new distributor: 1. Go to your Xerveo website 2. Click Join Now 3. Fill out New Member Application 4. Complete form for personal information 5. Input Shipping, Billing and Contact Information 6. Select User name and Password 7. Select the package – Basic, Sampler, Power Play or VIP 8. Choose your Xerveo Website 9. Agree to terms and submit application 10. Input payment information 11. Click continue to verification 12. Verify all of your information 13. Click process application 2. Communications a. Xerveo Community – Join our community page to get connected with other Distributor’s from all across the world. b. Testimonial Page –Visit and join the Xerveo Testimonial page on Facebook. You will be able to hear and share all of the amazing weight loss and business success stories from across the world. Social Media –Make sure to look up the Xerveo Corporate pages on Facebook and Twitter to get daily updates. d. Text Message Updates- Text the word “Xerveo” to 313131 c. 3. Watch & Listen to the Xerveo Success Training at www.XerveoSuccessTraining.com Xerveo Success Training Fast Pack B U S IN ES S S U CCES S S Y S TEM How to Get Started Fast This section is the most important information you will need to get your business off to a fast start. The Xerveo Success Training should be presented to you by your mentor so you can learn the basics of the business. If you don’t have a mentor to review it with you, don’t let that stop you. You have everything you need to launch your business. Business Tools Needed 1. Select the correct package and stay on Autoship- Upgrading to the next level and maintaining a monthly autoship. It’s the way to set the example to your downline and show your commitment to the company. 2. Prospect book – This should be a hard or soft-back notebook with lined paper in it so you can write down all of the new prospects you will meet. 3. Week at a Glance paper calendar – I know you may use an electronic calendar, that is great but for this business you should have a paper calendar. 4. 3 Ring Binder with January to December dividers – this will be used for your Weekly Success Reports. You should print enough copies of the Weekly Success Report to finish out the remainder of the year. This form will keep you on track so you can measure your success and keep you focused on doing the correct activities. Step 1 Define your dream and get a burning desire to achieve them a. Make a list of everything you would be, do or have if money wasn’t an object, big things and small things. b. Put them in order from smallest to biggest. c. Get pictures of the things that you want, preferably with you in the pictures. d. Make a dream book or a dream board. e. Go touch the things that you want at least once per week. Do this step right away! Most people overlook this step like it is not important. This is the single most important step to your success in your business. It doesn’t matter your skill level, how much success you’ve had in previous businesses or who you know. You must have a big dream that you believe in and this step can give you the burn you need to explode your business. (See backside for Dream List) Step 2 Make some commitments - Set a 90 day goal Making some commitments are crucial to creating momentum and learning the business. Just like any business, it will be difficult if not almost impossible to have success if you don’t make some commitments to building your business. The following are some commitments that we recommend that you should have. You know your goals and your lifestyle so you just need to let your mentor know what you are willing to commit to. Continued on next page.... Xerveo Success Training Develop Your Dream List 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. Fast Pack B U S IN ES S S U CCES S S Y S TEM How to Get Started Fast - cont. Basic Training Step 2 - cont. Make some commitments – Set a 90 day goal Types of commitments: The specific date you are committing to be fully qualified : Attend the Weekly Events: Monday Tuesday Wednesday Thursday Friday Saturday Conference Call Trainings: CEO / Company Call Your Local Team Conf. Call Training Call Attend the Weekly Trainings: Monday Tuesday Wednesday Thursday Friday Saturday Time Phone Access # Time Location Day Circle One Yes No Yes No Yes No Yes No Yes No Yes No Time Location Create and use the Weekly Success Report Binder for a minimum of your first 90 days Xerveo Success Training Circle One Yes No Yes No Yes No Circle One Yes No Circle One Yes No Yes No Yes No Yes No Yes No Yes No Fast Pack B U S IN ES S S U CCES S S Y S TEM Weekly Success Report Name Start Date End Date Weekly Tracking Sheet Weekly Goals Monday Tuesday Wednesday Thursday Friday Prospecting - # of Cards Number of Calls/Invites Guests Invited (Yes) Guests Confirmed Guests Showed 2nd Meetings Booked 2nd Meetings Ran New Distributor Enrolled Telephone Calls 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 Dialed # = / Appts. Set = / No = X “Do the Right Things, Long Enough, Consistently.” Xerveo Success Training Saturday Total Goals Met Y/N Fast Pack B U S IN ES S S U CCES S S Y S TEM Get It Done Today Day: Date: Completed Marketing Activities Scheduled Time 1. 1. 2. 2. 3. 3. 4. 4. 5. 5. 6. 6. 7. 7. 8. 8. 9. 9. 10. 10. Completed Things To Get Done Today Scheduled Time 1. 1. 2. 2. 3. 3. 4. 4. 5. 5. 6. 6. 7. 7. Call Backs Fast Pack B U S IN ES S S U CCES S S Y S TEM How to use the Get It Done Today form and Weekly Success Report. Get It Done Today form: Step 1 – Print several forms to be used throughout the month Step 2 – Day 1, Add the date and day at the top of the form Step 3 – Add your daily MARKETING MEETINGS for the day. These are the things that you will do TODAY to generate new business; Telephone calls, Networking meeting, pass out flyers, etc… Step 4 – Make sure you put the time that you will complete each marketing item and put it in your appointment book. Step 5 – Add your daily TO DO items for the day. These are the things that you need to get done throughout the day. For example, go to the dry cleaners, pick up the kids, go to the doctors, etc… Step 6 – Add your daily call backs; these are the 8 most important people that you need to call back today. If you use this form every day, you will be focused on exactly what you need to do to market your business. This form will keep you from confusing activity with accomplishment. Weekly Success Report Step 1 – Create a Weekly Success Binder for the entire year Step 2 – Put your weekly goals next to each section at the beginning of the week Step 3 – Begin your week and start using the Telephone Calls section to track your daily activity. / Means that you made a call and no one answered or they were not in. / Means that you scheduled and appointment with the person you called. X Means that the person on the phone said that they were not interested. Step 4 – Use the daily boxes to mark your daily results so you can track your success throughout the week. Step 5 – Total the results daily and at the end of the week then celebrate your results These two forms can help you explode your business if you train yourself to use them consistently. If you treat your business like a business, it will pay you like a business. These tools will help you be accountable to the most important person…. Yourself! Distributor Xerveo Upline First Name - Top 25 Fast Start Contact List Last Name Apples R/G/B/R Phone Number 1 Phone Number 2 Email Invited Date Conf. Date Comments Fast Pack B U S IN ES S S U CCES S S Y S TEM Step 3 Get A Prospect You need to know the for levels of learning. a. Unconscious, Incompetent – You don’t know what you don’t know. b. Conscious, Incompetent – You know what you don’t know. c. Conscious, Competent – You know what to do but you have to think about it. d. Unconscious, Competent – You know what to do and you don’t have to think about it, it’s done automatically. Two Examples: Driving a Stick shift, tying a Shoe Lace 4 Core Beliefs Develop the correct Beliefs, Convictions and Intention about Xerveo a. Xerveo is the Best Income Opportunity in the Country. Five Key Elements to a Successful Company: 1. Xerveo is the Best Company in the Network Marketing Industry 2. We provide the Best Product to create better health and wealth. 3. We have the Best Training & Support 4. We have the Best Compensation Plan in the network marketing industry 5. We are in the Right Place at the Right Time “If you don’t believe this, your potential business partners will feel that you don’t believe it” b. They need the products – Everyone can benefit or knows someone who can benefit from our products. c. We are doing them a favor – They are not doing you a favor by coming to the briefing, we are doing them a favor by inviting them to the briefing. d. It’s their loss if they say “NO” – There are plenty of people who want to be a Xerveo Distributor. You need people but NOT ANY ONE person. Continued on next page.... Fast Pack B U S IN ES S S U CCES S S Y S TEM Step 3 - cont. Get A Prospect Make a written down prospect list 1. Buy a notebook specifically for your business prospects 2. Get out your personal phone book or cell phone and write out starting from A to Z, everyone in your book. Don’t prejudge whether you think they might or might not be interested. 3. Get every business card or business contact list you have and put them together in a binder. 4. Sort your prospects based on 4 criteria: a. Red Apples – Positive, motivated, great attitude, successful, someone who is looking for an opportunities. Spend 85% to 90% of your time with these people. b. Green Apples – Positive, somewhat motivated, asks lots of questions, skeptical but curious, looking for an opportunity. Spend between 10% to 15% of your time with these people. c. Brown Apples – Bad attitudes, negative, no or low ambition, job mentality. You don’t want to spend any time with these people. d. Rotten Apples –Real Bad Apples, tries to pull you down, thinks you are dumb for joining and wants you to quit. Don’t spend any time with these people, Run Spot Run! 5. Audio Business Card – Basic The basic Audio Business Card can help you attract people that have a true interest in what we do. If you practice and become excellent at using them, you can explode your business. The Formula: I + Action Verb + Target Market + Benefits, so they can + Benefits Sample Action Verbs: Teach, Train, Empower, Show, Help, Lead, Motivate, Build, etc… Sample Basic Audio Business Cards: Sample 1 – I teach people how they could earn from $10k to $20k per month part time and build a home based business that produces residual income, so they can quit their job and fire their boss. Sample 2 – I show business owners how to create an additional stream of income and earn and extra $10k to 20k per month, so they can run their current business stress free. Sample 3 – I teach single parents how to work from home and generate enough money so they can spend more quality time with their children and stress free. You should create 10 to 20 of your own basic Audio Business Cards so you can be prepared whenever you meet someone who you would like to invite to a briefing. Elevator Speeches & One Liners The following techniques are door openers to help you meet people who have an interest in our business. Practice, drill and rehearse them and you will have an unlimited supply of new prospects. The 3 Foot Rule – Talk to the people all around you about your business with Xerveo. Let everyone know that you are a Xerveo Distributor and they can be one as well. Who you are looking for: A real prospect is someone who is an opportunist… A suspect is someone who wants you to convince them… Door Openers 1. Have you ever considered owning your own home based business? 2. Do you keep your options open when it comes to multiple streams of income? 3. If money wasn’t an object, what would you do? 4. How serious are you in achieving financial security this year? 5. Are you open to an opportunity that could change your life? 6. Are you open to additional ways of earning money? 7. We are looking for people who really want to become a business owner have you ever considered it? 8. We have private call with the CEO of Xerveo Andrew Rinehart Monday Night at 7:30 pm. It is by invitation only and it is not open to the public. If you would like to listen in, I can get you the private number so you can listen in and hear what is coming and the opportunity we have. Would you like to listen? 9. Have you ever considered network marketing as an investment strategy? Prospects Question to You: What do you do for a living? 1. We develop entrepreneurs, have you ever thought of owning your own business working from the comfort of your home? 2. We develop 6 and 7 figure income earners, do you know anyone would like to earn a 6 to 7 figure income from home? 3. Our company helps people change the quality of their life. By using the above one-liners, you can create an unlimited amount of new prospect for your business. Practice, drill and rehearse them until you become a master prospector. Fast Pack B U S IN ES S S U CCES S S Y S TEM Step 4 Inviting and contacting your list After you have used the Audio Business Card to attract the prospect, now it’s time to invite them to see the presentation These are the steps to use when inviting your prospects to see a briefing: 1. Have you ever considered owning your own home based business? Or you can use one of the elevator speeches and one liners: (See back for details) 2. Use your Audio Business Card – You can started off by saying: The reason I’m asking is, I’m a home business owner and I teach people… (Use your Audio Business Card) 3. Be quiet and wait for their response. Most of the time they will ask you: How do you do that? 4. You can then say: We have a system in place. That shows people how to create an additional stream of income from home. We have private call with the CEO of Xerveo Andrew Rinehart It is by invitation only and it is not open to the public. If you would like to listen in, I can get you the private number so you can listen in and hear what is coming and the opportunity we have. Would you like to listen? 5. Your prospect may say: What night is it? - You tell them: Monday night at 7 pm. 6. If they say yes they are available, you can then ask them: Would you like to listen in? 7. If they say yes, you give them the address and directions to the location or the call information. You don’t give the address and location until they say they want to attend because they are by invitation only. This keeps you in control of the conversation and establishes posture. Key Points 1. Stress the fact that it is by invitation only, and it is not open to the public. Everyone wants to go to something that they can’t. It lets them know that you are important and if they want to go they have to go with you. 2. Pick them up or call them on 3 way. Invite 10 people but pick 2 up or call 2 on 3 way. You can count on at least 2 people being there or listening in. 3. Do not beg them. If they are being negative or asking you a bunch of questions, don’t try to convince them to come. Go find someone who wants to come. Xerveo Briefing Attendance Log Meeting Date: Results Name Phone Email Met At W/A Date RES. W/A Date Conf. Comments Fast Pack B U S IN ES S S U CCES S S Y S TEM Step 5 The Follow Up Script The fortune is in the follow up - Memorize the follow up script. Follow up script – What to say after a briefing? Turn to your guest and say: Distributor - “So what did you like best about what you what you saw?” Guest - I really liked the product Motion, Income Opportunity, Compensation Plan , ect… The person is then going to tell you what they like best (e.g. Motion, Income Opportunity, Compensation Plan). After they tell you what they like best you say Distributor - “Well I guess we’ve got to get you on Xerveo Motion to start losing weight.” Or “Great well I guess we’ve got to get you started referring some people to the business.” Whatever they say you want to reiterate that back to them. Your immediate next statement is: Distributor - “So do you see yourself as a 1, 2, or 3?” Guest - I think I’m a 2, I have a few questions or I’m a number 1 They are going to say 1 or 2. If they say 1 or 2 Distributor - “Great, let me grab my calendar so we can set up a time to get together to get your questions answered.” Then open up a paper week at a glance calendar turn it towards them and say: Distributor - “Let’s see what time is good for us to get together, tomorrow is it better for you in the morning or afternoon?” Guest - Afternoon is better Distributor - “Ok, let’s say two o’clock would be good or would it be better around 3:30?” Then write it in your book, after you write it in your book then you say Distributor - “Tomorrow we’re going to show you a part of the program that you haven’t seen that’s equally as big as the part that you have seen. The reason why we don’t like to show it to you on the first day, is because we want to make sure you get some sleep tonight. Because it’s so exciting and it’s an important part to it and most people don’t sleep after they see it, and we want to make sure you get some sleep tonight.” And it’s true because that’s when you are going to expose the compensation plan to them on that second day. You then go to your mentor and say: Distributor - Hi this is my friend and he/she has a few questions. Do you have a few minutes tomorrow at 2 pm tomorrow to answer some questions for him? Fast Pack B U S IN ES S S U CCES S S Y S TEM