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JOB DESCRIPTION Job title: Operations Assistant Line manager Kerry Pretty Operations Manager Location: Basingstoke Purpose of the role: To provide stock management, supply chain and department administration Need to do Key tasks: Assist in stock control across the business with specific responsibility for the Mantle imprint Stock control reporting (Vista and Midas) and data analysis as required. PCM prep and follow up Release trade directs for Waterstones, WHS and other misc accounts. Direct deliveries: Arrange the deliveries, invoicing and maintaining the DD monitor. Rights reversions – Maintaining Rights reversion data on vista Set up New Editions as required on Biblio. NEC: produce a monthly reissues report for use by the sales team. Produce a bi-weekly Programme amendments report for use by the entire company. MDL Liaison Assist the Publishing Operations team in any other areas as and when required. Key relationships: Fiction and Mantle Publisher Fiction and Mantle sales director MDL Printers Publishing Operations All Editorial teams Need to know Qualifications: A level. Good level in English and Maths essential Skills/knowledge: JOB DESCRIPTION JOB DESCRIPTION Knowledge/Experience with several databases. Advanced user of Microsoft office TO be able to demonstrate an excellent attention to detail Experience: Ability to prioritise own work load and be self motivated. Exceptional organisation and planning skills Strong Communication skills Willingness to follow a problem through to completion The ability to liaise between internal and external stake holders Attention to detail JOB DESCRIPTION JOB DESCRIPTION Need to be capable of 1. Technical Capability Uses technical / job knowledge and experience to meet and exceed job requirements / customer expectations. Efficiently manages workload and projects within set timelines and to agreed budget, achieving set objectives. 2. Customer Focus (internal and external customers) Nurtures relationships by recognising and delivering on internal and external customer’s needs and opinions. Helps others to understand the implications of their decisions. Develops and sustains productive internal and external customer relationships. 3. Relationship Building/ Teamwork (incorporating Communication, Influencing and Trust) Builds effective relationships through positive communication that motivates and influences others. Honest and trustworthy; a valued team member, actively involved in achieving team objectives. Works cooperatively and flexibly with other members of the team. 6. Problem Solving Takes initiative to identify current and potential problems and determines the best solution. Identifies the cause of problems and key issues through investigation; identifies effective, logical and practical solutions. 7. Personal Effectiveness (incorporating results focused, productivity, ownership, delegation) Produces outstanding results both professionally and personally by being proactive and committed. Continually focuses on achieving positive results contributing to the overall success of the business. Signed by the job holder Date Signed by the line manager Date With consultation this job description can be altered by management. Tasks included are not limited to those detailed above. An electronic copy of this signed form should now be sent to your HR department JOB DESCRIPTION