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JOB TITLE:
CRIME PREVENTION PROGRAM MANAGER
DEPARTMENT:
CRIME PREVENTION
REPORTS TO:
PROTECTIVE SERVICES DIRECTOR
JOB DESCRIPTION
PURPOSE OF THE JOB
This position is responsible and accountable for the management and leadership of the Crime Prevention Department,
Committees, and programs or projects.
JOB RESPONSIBILITIES
STAFF LEADERSHIP
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Recruit, hire, terminate, train, mentor, monitor, supervise, motivate, empower, discipline, coach, and encourage Crime
Prevention staff
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Lead yearly performance reviews with all staff using Appreciative Inquiry
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Promote positive and effective employee and employer relations
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Set and review personal and departmental goals
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Develop and review organizational structure and staffing requirements
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Lead Crime Prevention staff through team building, strategic planning and regular meetings
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Responsible for Crime Prevention’s business planning, visioning, short and long term planning
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Encourage team work and cooperation within the entire work group
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Provide feedback and set priorities on an on-going basis
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Encourage training, personal development and succession planning
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Encourage and enforce Health and Safety policies
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Lead the Crime Prevention Team to deliver a broad range of proactive and reactive community focused services
PROGRAM OR PROJECT MANAGEMENT AND LEADERSHIP
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Research, collate, prepare, and submit correspondence and other relating reports
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Develop timelines and ensure sufficient resources for the project
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Work with Consultants throughout various processes facilitating staff and community input and assistance
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Review and evaluate completed programs and projects
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Lead and manage the development of Crime Prevention work and action plans
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Develop and deliver high quality crime prevention and mitigation presentations to community
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Prepare and deliver identified training sessions
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Day to day administration pertaining to the program, projects, and Crime Prevention Committees
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Lead and manage the design and implementation of strategic directions
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Manage the recruitment, orientation, ongoing support, and supervision of work activities of Crime Prevention
volunteers and placement students
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Lead and manage the Crime Prevention committees’ projects from inception, to design, requests for funding,
implementation, ongoing delivery, evaluation, and development of recommendations
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Assist Committee’s and organizations in developing Terms of References, Action Plans, etc.
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Lead and supervise project consultants and contractors
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Manage and ensure effective outreach strategies to facilitate community and service involvement in crime prevention
programs
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Ensure the provision of appropriate opportunities for collaboration and coalition building by relevant community
organizations, neighborhood groups, business sectors, and government sectors
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Maintain awareness of current community safety, crime prevention research, and best practice approaches
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Manage the ongoing development, implementation, and monitoring of Crime Prevention policies and work plans
COMMUNITY DEVELOPMENT
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Manage and respond to requests by the public, community organizations, business sector, and neighborhood groups on
issues related to a wide variety of crime prevention and community safety issues
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Manage and respond to inquiries which span divisional, departmental and community based interests
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Develop and maintain solid, mutually supportive relationships and partnerships with key internal and external
stakeholders
Liaise closely with key community members to assist in establishing needs and providing crime prevention advice and
support
Liaise and assist community organizations by encouraging community capacity building and self-reliance
Communicate and network with Protective Services Team, related departments and client groups
Research and develop opportunities to form alliances and partnerships with the Provincial Government, community
groups, all school districts, businesses and other municipalities
Represent the City effectively and professionally in meetings with government agencies, community groups, and the
public
Report and make recommendations as required to City Council Committees and complete follow through as directed by
Council
Provide information to groups and clients in the areas of strategic planning, governance, board-staff relations, bylaws,
operating procedures, effective meetings, fundraising, volunteer management, project management, skill and leadership
opportunities
Strengthen positive working relationships with regional departments, area municipalities, community organizations,
and the business sector
Lead and assist community organizations by encouraging community capacity building and self reliance through
facilitation, consultation, leadership development, resource identification, issue resolution, partnering and information
sharing
Represent Crime Prevention and the City on various committees and promote crime prevention through social
development in public presentations, by delivering workshops, and conferences
STRATEGIC PLANNING, BUDGETING, AND FINANCE
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Prepare business plan for Crime Prevention’s component of the Protective Services Business Plan
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Responsible for the Crime Prevention’s budget including monitoring and reporting to Director any significant
variances
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Regularly take a turn representing all of Protective Services at monthly budget review
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Ensure temporary and final reports for funding sources are completed and submitted on time to all respective local,
provincial, and federal agencies
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Manage the research, investigation and report resource and funding options to Crime Prevention, its committees, and if
applicable regional departments and community groups
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Manage all aspects of funding proposals/grant applications for Crime Prevention and all its committees
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Manage the Crime Prevention budget and budgets for specific projects. Manage federal, provincial, and other program
and project funding
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Develop budgets for funding proposals
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Contract management and administration for consultants and contractors
PROMOMOTIONS, MARKETING, AND MEDIA
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Ensure the reporting of local neighborhood and region wide social development trends concerning crime prevention
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Manage the development of appropriate promotional material for Crime Prevention and its committees
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Ensure that widespread publicity is given to Crime Prevention programs and projects
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Provide timely and informed advice to the community on matters relating to security awareness and crime prevention
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Manage the development of the Crime Prevention website
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Liaise closely with the local media to enlist their support in promoting crime prevention and awareness issues
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Represent Crime Prevention and the City with the media by cooperating with them in the provision of appropriate
crime prevention trends, projects, successes, etc.
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Manage all media releases and public service announcements related to crime prevention activities
POLICYS AND PROCEDURES
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Develop, update and administer policies, operating procedures and strategies to ensure effective and safe operations
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Assist and act as Protective Services Director with service area
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Attend Council and Committee meetings regularly
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Provide reports regarding operations to Council and Council committee
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Assist with Disaster Social Services
EDUCATION
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High school plus four or more years of post secondary education, including an undergraduate university degree in
Criminology, Sociology, Human Services, or Social Work
EXPERIENCE
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Experience and specialist expertise relevant to community crime prevention and security
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Experience at a senior level in crime prevention planning and management
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Experience in advanced relationship management skills, experience in encouraging and leading cooperative efforts and
identifying and managing potential areas of conflict
Demonstrated working knowledge or experience with community development processes, social policy development,
crime prevention, community safety issues, prevention programming, criminology, social program planning and
development, adult education, communication, evaluation research, statistical applications, grant applications, research
and planning
Possess the tools and commitment to help support and build a cooperative approach to delivering safer communities
Experience and knowledge of Crime Prevention Through Social Development, Crime Prevention Through
Environmental Design, Primary, Secondary, Tertiary Crime Prevention, Protective Factors and Risk Factors
Experience in Safe Growth and Developmental Assets
Experience in administration and budget processes
Proven experience in projects and program research, planning, management, development, implementation and
evaluation methodologies
Experience in community development, project management, working with volunteer groups and volunteers, working
with not-for-profits and board, and business planning
CERTIFICATION
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Class 5 Alberta Driver’s License
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Crime Prevention Practitioners Training
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Enhanced Security Clearance
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Crisis Intervention Training (Communication Skills, Crisis Intervention, Sexual Assault, Abuse, Suicide Intervention,
Self Care, Mental Health First Aid)
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Project Management 101
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Essential Skills for Supervisors and Advanced Leadership Skills
OTHER KNOWLEDGE AND SKILLS
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Leadership, management and supervisory skills
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Possess highly developed analytical and conceptual skills, with a proven ability to develop creative solutions to
complex problems
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Skills in the ability to keep abreast of international trends and best practice crime prevention strategies, policies and
procedures
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Skills in the ability to recognize key political and other factors which may impact on working relationships and deal
with these sensitively and strategically
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Skills in the ability to recognize key business and service delivery challenges, opportunities and problems and develop
robust strategies to address them
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Skills in mediation, facilitation, negotiation, analytical and problem solving to plan and develop objectives, set
priorities, and organize work efficiently and flexibility to achieve results
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Knowledge of Regional crime prevention and community issues
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Knowledge of Provincial and Federal policies and legislation relating to these issues
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Working knowledge of local government, not-for-profit organizations, agencies, and business community
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Skills in developing and maintaining strong professional relationships, both internally and externally
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Skills in working independently within established action plans and project timelines
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Skills in statistical analysis and interpretation including quantitative and qualitative data
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High level of communication skills and diplomacy in dealing with the public and political sensitivity
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Excellent written and oral communication skills, including report writing and presentation skills
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Skills in analyzing crime trends, criminal methods of operation and the ability to develop strategies to address each
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Knowledge of community, provincial and national resources
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Mediation and conflict resolution skills
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Demonstrate knowledge and skills of defining tasks, time management and identifying resources
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Knowledge of the psychological and practical factors confronting crime victims and offenders
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Knowledge and skills in consensus building, collaborating, partnering, networking and community engaging
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Highly organized and methodical in approach with excellent attention to detail and meeting agreed timelines
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Computer skills at intermediate or higher level in MS Work, Outlook, Excel, PowerPoint, and Publisher
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Must be creative, organized, innovative, enthusiastic, and resourceful team player
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