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Transcript
Infectious Diseases Introduction The Health and Safety at Work Act 1974 requires employers to ensure, as far as is reasonably practicable, that the health, safety and welfare of employees and others is not prejudiced by their work. This will include taking appropriate action to minimise the risks associated with infectious diseases. The requirement to undertake risk assessments to comply with the Management of Health and Safety at Work Regulations 1999 extends this duty further. The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR) require employers, amongst other things, to notify the enforcing authority (usually Environmental Health) of certain diseases acquired in the workplace. Thames Reach is an employer and a landlord's agent with responsibilities towards both service users and employees. These guidelines outline the procedures that should be followed to protect as far as possible against infection whilst being accommodated by, or working for, Thames Reach. General Principles The important message of these guidelines is that simply knowing if a person has an infectious disease is no guarantee of protection. What is important is that the guidelines are followed on every occasion regardless of whether it is known that the service user or worker involved is carrying an infectious disease. Provided that a service user’s general support and health needs are appropriate for the Thames Reach service they are seeking to access, carrying an infectious disease is not, in itself, grounds for refusing access to that service. If special medical help is required at the time of taking up an offer of accommodation, or if it is anticipated that it may be necessary in future, then staff will need to plan for this and ensure it is put in place. It is important to maintain and encourage good standards of cleanliness and hygiene for the sake of all who use Thames Reach premises. In some circumstances, those carrying infectious diseases may be put at risk by poor hygiene practices. No special precautions or protective clothing or gloves are necessary for usual contact or activities with clients, other than in the situations outlined below. Thames Reach's Equal Opportunities Policy Statement states that the organisation will seek to ensure equality of opportunity and treatment for all our clients and employees in the provision of services and employment regardless of health status and will not tolerate harassment or intimidation of any individual or group. Information about an individual's medical condition is confidential and will not normally be divulged to a third party without the prior permission of the individual concerned. Amongst staff, information should only be shared with other staff where this is appropriate to further the care of the service user concerned. Emergency service crews attending to deal with Page 1 of 11 accidents or incidents will routinely take all necessary precautions against infection. Thames Reach's Information Sharing and Confidentiality Policy provides further guidance in this area. Assessment of Risk To minimise the chances of workers or clients contracting an infectious disease in the workplace, Thames Reach will: 1. Ensure that all workers are fully inducted in the terms of this policy and the steps they can take to protect themselves against the risks (for example inoculations) before they commence work for the organisation. On offer of employment, all staff being recruited into front line posts will receive a letter (Appendix 2) advising of the need for vaccinations in that post. 2. Carry out a risk assessment of each workplace to identify the potential risks associated with infectious diseases and ensure that risk assessments are kept live and regularly reviewed 3. Provide training and information for all staff as required 4. Ensure that appropriate Personal Protective Equipment (PPE) is available for the range of work activities that may bring workers and clients into contact with infectious diseases. Appendix 1 contains detailed information about the most commonly occurring infectious diseases in workplaces similar to those faced by Thames Reach staff and service users. Routine Practices Because an individual may be affected by an infectious disease without displaying any symptoms, it is essential not to rely on special measures that are only brought into effect when a case of infection is identified, but to assume at all times that infection is present. Staff should seek to ensure that all service users are aware of the practices that can reduce the hazards to themselves and others. Some of the following may be more applicable to staff who are directly involved in hostel work. However, all the guidance is of value to all staff in as much as it represents good practice in hygiene and the prevention of the spread of illness. a) Personal Hygiene Towels, face flannels, razors, toothbrushes or other articles that could become contaminated with blood must not be shared. Crockery and cutlery can be shared. Utensils only need to be hand washed in hot soapy water or in a dishwasher. During menstruation, tampons and menstrual pads should be disposed of in appropriate sanitary waste bins, or, in the absence of sanitary bins, disposed of according to local waste disposal procedures. b) General Hygiene Offices and other accommodation premises over which we have direct control should be kept clean at all times, with particular attention paid to kitchens and bathrooms. The use of rubber gloves and disposable cloths, with separate ones for kitchens, baths and toilets is encouraged. Gloves and cloths should be disposed of regularly. Small quantities of paper towels can be discarded down the toilet. Page 2 of 11 Anyone with cuts on their hands should ensure that the cut is covered with a waterproof plaster and should wear gloves for tasks like cleaning or washing-up. If you are in any doubt ask the local staff member responsible for first aid. Standard hygiene practices should be followed at all times - in particular anyone dealing with items contaminated by blood, vomit, urine, excrement, semen and spit, should wear disposable gloves when doing so. Spillage of blood, vomit, faeces and urine should be cleared up as quickly as possible. Either bleach diluted 1:10 in water or Milton fluid should be used. A supply of one or other should be kept in every office. Other disinfectants may not be effective. The spill should be covered with paper towels and the bleach or Milton poured on. This should be left for 1/2 hour and then cleared up, using more paper towels if necessary. Such solutions must not come into contact with the skin but if they do the affected areas should be washed immediately with soapy water. An alternative is to use Safesorb granules to solidify the spillage that can then be swept up. If this option is chosen, extreme care should be taken to keep the dustpan and brush used separate from any other used for general household purposes. Clothes and linen that are stained with blood or semen should be washed in the hot cycle of a washing machine. Non-washable items should be dry-cleaned. Heavily contaminated items should be handled with gloves and bagged separately until laundered in a hot wash. c) Needle stick injuries All sites should have a supply of appropriately sized sharps' boxes and service users should be encouraged and enabled to use these to dispose of sharps safely. Where drug users are routinely accommodated within Thames Reach schemes, staff should make links with specialist drugs agencies to facilitate the use and collection of sharps' boxes and the general encouragement of safe practices in this area. Staff should receive instruction or training around the dangers of sharps and how to avoid needle stick injuries by exercising extreme caution. Additionally, each team/site should have needle proof gloves and long handled grabbers available for use when clearing rooms or handling rubbish that may have been contaminated. Managers should arrange for specialist companies to clear/clean rooms that have been vacated if the risk of encountering sharps is high. If someone suffers a needle stick injury, the following procedure should be followed: Allow the wound to bleed freely and encourage bleeding where this is safe to do so. This will help flush any virus that might be present from the body. Run the wound under cold water. This may achieve the same effect. If it is safe to do so, retrieve the needle responsible for the injury and safely store it in a portable sharps' container. It will be useful to take the needle to the hospital so that it can be tested for the presence of any infectious diseases. Immediately go to the local Casualty Department and explain what has happened and the environment in which the person works/lives. The wound will be cleaned and hospital staff will be able to discuss the options around medication to counter some of the possible infections present and advise the person about what tests are advisable and when they should be done. Page 3 of 11 Please refer to the Needle Stick Injuries Policy within the Substance Misuse Policy Pack. d) Accidents and First Aid It is important to remember that dealing with someone who has hurt themselves is very different from routine cleaning. Tact and calm are necessary so it is important that workers are confident about what to do. Workers should ensure that any cuts they might have been covered and should try not to come into contact with any more blood than is necessary, given the situation. Careful cleaning and disposal of waste afterwards will significantly reduce risks. When giving first aid disposal gloves should be worn. These can be found in the first aid kit. Remember: Any accident at work should be recorded in the Accident Book. e) Mouth to Mouth Resuscitation No case of HIV or hepatitis infection has been reported as a result of giving mouth-to-mouth resuscitation. However, a disposable facemask or disposable airway can be used to avoid direct mouth-to-mouth contact if preferred. Managers are advised to invest in portable First Aid kits (contained within a pouch or a key fob attachment) for staff who are routinely called upon to give First Aid or respond to accidents - these can significantly reduce the delays that might occur when workers go to fetch the First Aid kit and make it more likely that gloves and face masks will be used. f) Cleaning Rooms Apart from the risk of needle stick injury, there are other, less serious, risks present when staff are engaged in cleaning the living area of service users (for example MRSA or impetigo). The following guidelines should prevent the spread of infection: - Gloves and disposable aprons should be worn when beds are changed or made - Bed linen must be washed on a very hot wash cycle - Mattresses and bed areas should be washed down with a sanitising solution before re-use g) Deaths on Thames Reach Premises Staff should not normally need to have any physical contact with a body; the Coroner and undertakers should take responsibility. In cases of violent or unexpected death, the police should always be informed. Special procedures apply to death resulting from certain diseases. Separate guidance is available on this matter in Thames Reach's Health and Safety Manual. h) Notification of Certain Infectious Diseases Any GP made aware of a person suffering from TB has a responsibility to notify the relevant authorities. Sections 37 and 38 of the Public Health Act 1984 provide that people suffering from TB (but refusing treatment or otherwise creating a public health risk) can be detained but the provisions of this Act do not mean that those detained can be forced to take drugs. Please refer to Thames Reach's RIDDOR policy for details of the circumstances when it is necessary to report other diseases occurring in the workplace to the authorities. Personal Protective Equipment (PPE) The following items should be available in every workplace: Rubber and Disposable Gloves Disposable Cloths/Paper Towels Page 4 of 11 Bleach or Milton Fluid Disposable Aprons Strong black plastic bags Coloured plastic bags for soiled refuse Sharps box for disposing of needles Face masks/resuscitation aids Syringe Proof Gloves Antiseptic wipes for telephones Portable First Aid kits for those routinely working away from the office These items are in addition to those we are required to have in our existing first aid boxes. Date adopted and last review(s) Date and Type of last review Type of Service user Involvement/Consultation eg Consultation: forum or individual Response to survey/listen scheme feedback Policy Review group member Committee membership Other Name of ratifying SMT member/group 01/12/1998 ; 01/11/09 Nov 2009; Standard Review. Consultation with external expert and H&S committee None Author: Michelle Binfield Reviewed by: external H&S consultant: Eileen Speight Service Improvement Group Audrey Mitchell Date Ratified 1 June 2010 Suggested earliest date of next review Annual Review required? January 2011 no Date policy updated on pulse For H&S policy feedback Contact: 17th June 2010 Audrey Mitchell [email protected] Page 5 of 11 Appendix 1 INFECTIOUS DISEASES AND RISKS 1) Viral Gastroenteritis (diarrhoea and sickness) Highly infectious, this viral infection is closely related to the common cold. It is spread by coughing and sneezing and also by contamination with faeces. Sufferers are advised to stay off work in the feverish and watery diarrhoea stage. Recovery usually occurs within 3 days. 2) Food Poisoning Usually acquired from contaminated food or water. Symptoms almost always starts within 24 hours of infection but may occur within an hour. Sufferers may become carriers and will need to take extra care with personal hygiene to prevent a further outbreak. Carriers should not handle food. Medical advice should always be sought. 3) Influenza A virulent and highly infectious virus spread by coughing and sneezing. Dangerous to the elderly and malnourished. Some strains are preventable by vaccination and this should be considered by both staff and service users in shared environments when infection is more likely. 4) Infestations Scabies is a common infestation caused by a mite burrowing under the skin, usually attacking the webs of the fingers and the wrists before spreading to the rest of the body. The mite is easily passed by close contact and commonly starts at the wrist, presumably having been picked up through holding hands. Scabies is easily treated with a variety of liquid treatments available through a GP Lice are larger insects. Head lice are common and, in those who regularly wash their hair, can be very sparse. Pubic lice are sexually transmitted, quite itchy and visible as black moving dots. Body lice are larger and persist only where hygiene has been very poor. Lice are acquired by hair-to-hair contact. The problem is usually obvious and easily treated with liquid treatments available from the pharmacist or on prescription. 5) Skin Infections Eczema, psoriasis and dermatitis are common in the alcoholic and malnourished. These are not skin infections and are not contagious in any way. The skin may be discoloured, scaly, inflamed or even ulcerated over large or small areas, without any risk to others. Impetigo is a bacterial skin infection that may affect skin anywhere on the body but commonly occurs in the area around the nose and mouth. Impetigo is characterized by blisters that may burst, ooze fluid, and develop a honey-coloured crust. Impetigo can be spread by scratching and can spread to other people on clothing, towels and Page 6 of 11 bed linens that have touched the infected person's skin. Impetigo is treated with antibiotics. 6) Tuberculosis (TB) Tuberculosis (TB) is caused by a germ that usually affects the lungs, but may also affect the bones and joints. It is caught by breathing in the germ or by swallowing contaminated food (only pulmonary TB can be caught in this way, TB of the bones and joints is not infective). Droplets of sputum sprayed by an infected person during sneezing or coughing spread the germ directly to others. Outside the body, the germ does not survive for very long and providing normal preventative measures are taken whilst cleaning there is little or no risk from rooms or bathrooms. TB is still a very common infectious disease and is curable although treatment is usually lengthy. The body's natural defences usually overcome the disease; often immunity develops protecting individuals against infection for the rest of their lives. However, some factors do lower the body's natural resistance, including change of climate, cigarette smoking, poor living conditions, poor diet, alcoholism, general poor health, old age and past infection. These increase the risk of infection. The most common symptom is a productive cough. Where this persists unexplained for over three months, seek medical advice. Unfortunately, this is a common symptom amongst middle-aged smokers and a diagnosis can easily fail to be made. A sufferer may also cough up blood, or there may be weight loss, lethargy, indigestion, fever, night sweats and general ill health. In the early stages, lung TB (pulmonary) is often symptomless, but is will show up on a chest x-ray, so if you think you may have been in contact with someone who has TB, your GP will probably recommend an x-ray. If an individual is diagnosed as having pulmonary TB, the hospital will attempt to trace all their known contacts, and ask them to be tested. There is a test that may give some indication of your natural immunity and a vaccine is available for those who are vulnerable to infection. However, some doctors do not advocate giving the BCG vaccine to anyone over 18, so if you are interested in being vaccinated, get medical advice. 7) Tetanus Tetanus is a bacterial disease affecting the nervous system that is commonly contracted through a cut or wound becoming infected with the tetanus bacteria. The bacteria can get in through even a tiny pinprick or scratch, but deep puncture wounds or cuts like those made by nails or knives are especially susceptible to infection with tetanus. Infection with tetanus causes severe muscle spasms, leading to "locking" of the jaw so the patient cannot open his/her mouth or swallow, and may even lead to death by suffocation. Tetanus is not transmitted from person to person. Vaccination is the best way to protect against tetanus. A combination shot, called the Td vaccine, protects against both tetanus and diphtheria. A Td booster shot is recommended every 10 years. Adults who have never received immunization against tetanus should start with a 3-dose primary series given over 7-12 months. Tetanus vaccine and the combination Td vaccine are very safe and effective. Most people have no problems with either. When side effects do occur, they usually include soreness, redness or swelling at the injection site and a slight fever. As with any medicine, there are very small risks that serious problems could occur after getting a vaccine. However, the potential risks associated with tetanus disease are Page 7 of 11 much greater than the potential risks associated with the tetanus vaccine. You cannot get tetanus from the vaccine. 8) Methicillin Resistant Staphylococcus Aureus (MRSA) Staphylococcus Aureus is a bacterium that commonly occurs. For example, at any one time, between 20-40% of the population will have the bacterium present in their noses. Usually this causes no harm to the person carrying it or anyone else. In some instances, Staphylococcus Aureus causes a range of illnesses, including boils or other infections. It can, when seeded in the bloodstream, cause pneumonia or lung abscesses and, rarely, lead to other complications affecting the brain. The bacterium can cause particular problems for those in hospital with open wounds following surgery as the wounds will increase susceptibility to the infection and the infection prevents the wounds from healing. The problem is compounded by the fact that some strains of Staphylococcus Aureus have become resistant to the methicillin anti-biotics that are usually used to fight off the infection. Transmission of the disease is usually by unwashed hands. Transmission by other routes is extremely rare but it is advised that care is taken to avoid sharing washing bowls, baths or pillows with an infected person. Staff with eczema or psoriasis or cuts to their hands should not undertake intimate nursing care of known MRSA carriers. All cases of suspected MRSA infection should be urgently discussed with managers and health professionals and steps put in place to minimise the risks to others. Service users with open sores/wounds, moving into Thames Reach accommodation from hospital or from the streets, should be advised and assisted to practice good hygiene and to keep sores and wounds covered with clean dressings. 9) Hepatitis A Hepatitis A is an infectious viral illness acquired through contaminated food or water. It is usually a transient but unpleasant illness characterised by a fever, feeling unwell and yellow jaundice of the eyes or skin. A complete recovery almost always occurs, though the patient may feel unwell for several months. In this country, it is most commonly seen after unhygienic holidays abroad but it does occasionally occur in epidemics, particularly in institutions. There is a vaccine available for Hepatitis A and good hygiene, particularly good food hygiene, will substantially reduce the chances of an outbreak. 10) Hepatitis B Hepatitis B is a viral infection, causing a similar illness to Hepatitis A. However, it is acquired by blood-to-blood transfer (for example from sharing needles, razors, toothbrushes; contact with open sores or unprotected sex). It is mildly infectious through saliva and care must therefore be taken with drinking and catering utensils. Most people who get Hepatitis B recover fully, but one in ten will go to be a carrier of the disease. Carriers remain infectious, even when feeling completely well and will always be a risk to others - as well as being at much greater risk themselves from serious liver conditions. Vaccination against Hepatitis B is available on the NHS from GPs for people who are considered to be at high risk of catching the disease. This includes people who work with injecting drug users. Page 8 of 11 11) Hepatitis C Hepatitis C is also an infectious blood-borne virus that can be transmitted by exposure to contaminated blood and plasma derivatives. Hepatitis C is a hardy virus that can survive for approximately 3 months outside the body. There is no vaccine available for Hepatitis C. The most significant risk behaviour for Hepatitis C infection is drug use, particularly intravenous drug use. This is responsible for about 30-40% of all identified cases of Hepatitis C. As with HIV, the sharing of contaminated needles and other drug paraphernalia increases the chance of infection dramatically. Incidence of infection among IV drug users has surpassed 50 percent in many studies, and reached 100 percent in others. Cocaine users have also been shown to transmit the virus by sharing snorting straws. In more than 40% of all cases, the infected individuals cannot identify a source for their infection. It is believed that most of these are due to known risk factors - however, in more than 10% of all cases, no risk factor can be identified. There are clearly other, as yet unidentified modes of transmission. 12) Hepatitis D The Hepatitis D virus cannot propagate in the absence of another virus. In humans, Hepatitis D virus infection only occurs in the presence of Hepatitis B infection. Hepatitis D virus infection is transmitted by blood and blood products. The risk factors for infection are similar to those for Hepatitis B virus infection. The Hepatitis D virus most often infects intravenous drug users. A patient can acquire Hepatitis D virus infection at the same time as he/she is infected with the Hepatitis B virus. This is called co-infection. There is no vaccine for Hepatitis D. 13) Hepatitis E The Hepatitis E virus is similar to Hepatitis A. It is not common or typical in countries or areas with clean drinking water and adequate environmental sanitation. Typically, people diagnosed with Hepatitis E have become infected during travels to or stays in geographical areas lacking clean water or sanitation. Hepatitis E is transmitted through oral contact with faeces. This is primarily through contaminated water sources and a lack of sanitation. Symptoms of Hepatitis E resemble those of Hepatitis A. There is no vaccine for Hepatitis E. 14) Hepatitis G Hepatitis G is a virus that is very similar to Hepatitis C. However, it has not been associated with any chronic liver disease. In fact, it seems to be a benign virus that is widely present throughout the world. There has been no association between poor outcomes of patients who are infected with Hepatitis C and Hepatitis G at the same time. 15) HIV and AIDS HIV (Human Immunodeficiency Virus) is a virus that may lead to a breakdown of the body's natural ability to fight off infection and to a person developing AIDS (Acquired Immune Deficiency Syndrome). If someone has HIV, it can be detected by the presence of antibodies in the blood (antibody positive). Whilst HIV infection is a serious condition, it can only be a transmitted through contaminated blood and blood products and semen. HIV can be detected in other body fluids like tears, saliva, urine and faeces, but there have been no known cases of transmission through absorption of these fluids. Page 9 of 11 All the evidence indicates that HIV is transmitted only in very specific ways, either by unsafe sexual contact with an infected person, or by taking infected blood into your own bloodstream, for example, by using contaminated syringes and needles for drug injections. Because certain bodily fluids directly entering the bloodstream transmit HIV, it is theoretically possible for transmission to occur through spillage of these fluids directly entering the bloodstream of another through a cut, abrasion or mucous membrane. However, there have been no known cases of transmission through spillage. HIV infection is not spread through the air, for example by sneezing, coughing or spitting; nor by touch; nor by cooking; eating and drinking utensils or other articles in general use. Page 10 of 11 Appendix 2 - Pro-forma Letter for New Employees Dear As you are aware, your work with Thames Reach will bring you into contact with service users who have slept rough. A number of these clients may have come into contact with others with TB or may be TB carriers themselves. In addition, some may be injecting drug users, or be otherwise considered at risk of Hepatitis B. We have taken medical advice and recommend that as these diseases are preventable by vaccination, you protect yourself from the small risk of contracting either by undergoing vaccination treatment. In the case of Hepatitis B, vaccination against the disease can be given at your local GP’s surgery. Thames Reach is willing to pay the cost of the prescription, on production of a receipt. The vaccination takes 6 months to complete and involves three injections. Some GPs do not consider non-health care workers to be enough at risk to warrant the vaccination so you need to discuss with him/her your duties in detail. If your GP is unable to give you the vaccination, please speak with your line manager, who will refer you to our Occupational Health Provider. In the case of TB, a skin test will be necessary to assess the extent of your existing immunity to the disease. If it is assessed that your immunity is not high enough, an injection may be recommended. The skin test, the vaccination and, if necessary, a chest x-ray can all be obtained by contacting the chest clinic of your local hospital. Your GP may be able to advise you of the details. Thames Reach will not take responsibility for ensuring that you have taken the steps described above – we recommend that you do so but accept that staff must take responsibility for their own health while working with us. Please make sure your new line manager discusses this issue with you in more detail during your induction. You should feel free to ask her/him about any concerns you have in this regard. Yours sincerely Sarah Haldane/Tarrance Downes Human Resources Officer Page 11 of 11