Download Organisational Project Management Maturity Assessment

Organisational Project Management
Maturity Assessment
This list of suppliers was pre-qualified for the ICT Management Consultants multi-use list category
of Organisational Project Management Maturity Assessment.
Version 43.0 – 31 August 2012
Service Type Definition
Refers to the assessment of an organisation’s current project management practices, the level of
organisational effectiveness and the development of a roadmap to improve an organisation’s overall
performance.
Applicants should note the use of industry standards, methodologies and best practice in
organisational project management maturity assessment tools. Some commonly referred examples
are:
Capability Maturity Model – Integration (CMMI)of the Carnegie Mellon University and Software
Engineering Institute, USA;
Portfolio, Programme and Project Management Maturity Model (P3M3) of the Office of
Government Commerce, UK Government;
Organisational Project Management Maturity Model (OPM3) of the Project Management Institute,
USA.
Disclaimer
All supplier information is as provided by the supplier in their application. Accordingly, before relying on information
provided in the ICT MCL, agencies should independently verify its accuracy, currency, completeness and relevance for
their purposes. Agencies must ensure that any procurement process is undertaken in accordance with agency
guidelines.
In selecting suppliers, agencies must comply with the Commonwealth Procurement Rules (July 2012).
If you have any questions about the multi use list (the List), please call on 02 6215 1597 or email
[email protected]
Organisational Project Management Maturity Assessment Category
Version 43, August 2012
Organisation Name 451 Consulting Pty Ltd
Trading Name
Contact
Mr Gerard O'Hara
Address
Level 1, 377 Montague Road
Suburb
West End
State
Queensland
Postcode
4101
Telephone
0732550457
Facsimile
0732550119
Website
www.451consulting.com.au
Email
[email protected]
ABN
90079617575
Company Background
Since 2001, 451 Consulting has assisted over 45 government and private sector organisations
become more successful through delivery of 400 assignments. We offer highly responsive and
scalable solutions through our 32 experienced consultants and access to over 80 highly pre-qualified
contractors. Our business and government clients value 451 Consulting as trusted advisors and
capability partners in the formulation and realisation of strategic and operational goals. We provide
management and technology consulting services to Brisbane (headquarters), Sydney, Melbourne,
Canberra, and New Zealand markets. You can be confident in selecting 451 Consulting as over 90%
of the organisations we have partnered with since 2001 have nominated 451 as a preferred partner
when addressing new organisational challenges; a fact that is fully supported by written testimonials
and repeat work. The majority of people in 451 Consulting are long standing members of the
Australian consulting and contracting community, having served with international consulting
organisations and major public and private organisations over many years. 451 offers you a rich
history, deep experience and pragmatic methodology.
Company Accreditation (Optional)
451 Consulting has an outstanding track record of delivery insight, integrity and value on every
client assignment. We have a fully operational quality management system and our high-quality
performance is demonstrated by our appointment to numerous Government and private sector
panels, some of which include: - Department of Defence (Management Consulting Services) Department of Public Works (Whole-of-Government Panel for Project Management Coaching,
Training and Mentoring) - Ergon Energy (Six panels across Project Management, Strategic
Consulting and ICT Consulting Services) - Civil Aviation Safety Authority (Aviation Safety
Consultancy MUL Panel) - Queensland Health (ICT Contracting Services, and Internal Audit) Suncorp (ICT Contracting and Project Management Resourcing) - Asia Pacific Utilities Group
(Management Consulting Services) - Department of Transport and Main Roads (ICT Consulting
and Contracting Services) - Corporate Services Queensland (PMO Panel) - Queensland Investment
Corporation (Program Health Checks & PMO Review Panels) - Department of Communities and
Disability Services Qld (Project Management Training, Coaching and Mentoring) - Local
Government Association Queensland (Learning and Development, and Business Services
Consulting) - Gold Coast City Council (Training, Organisational Development and People
Management) - City of Townsville (Panel of Providers for Business Management Consultant
Services) - Department of Emergency Services (Internal Audit)
Organisational Project Management Maturity Assessment Category
Version 43, August 2012
Organisational Project Management Maturity Assessment
451’s Project Management Maturity Assessment Methodology provides peace-of-mind when
organisations are developing their project manager competency. We undertake high-level analysis
to create an independent Project Baseline, and for existing projects, we analyse Steering Committee
Minutes and Status Reports. 451 can provide a Mentoring Program tailored to the Project Manager,
to assist with their competency objectives and delivery of projects. Our approach supports a deep
transfer of skills over a short period of time with lower organisational risk. Recent examples
include: a) 451 were engaged by the Department of Main Roads to undertake a strategic assessment
of their Project Management processes, methodology and alignment with organisational direction.
This processes included review of the top 40 strategic projects across the department to assess the
maturity of their existing projects and opportunities for future improvement. 451 delivered a formal
review and recommendations paper which highlighted continuous performance improvement
initiatives across their project portfolio. 451 were subsequently engaged to deliver a key Program of
Work to ensure critical business outcomes for the Program were obtained. b) The Department of
Communities engaged 451 to undertake a major review of project structure and governance. This
assignment included a major strategic review of project management maturity levels as part of the
Queensland Whole-of-Government Prince2 project methodology implementation. The successfully
delivered outcome of this assessment included rollout of a specialised capability development
program to over 50 project managers and executive staff which increased project maturity,
improved methodology use and enhanced governance approaches.
Organisational Project Management Maturity Assessment Category
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Organisation Name Accenture Australia Holdings Pty Ltd
Trading Name
Accenture
Contact
Mr Melissa Waldron
Address
Ground Floor, 4 Brindabella Circuit,
Suburb
Canberra Airport
State
ACT
Postcode
2609
Telephone
02 6217 3181
Facsimile
02 6217 3001
Website
www.accenture.com
Email
[email protected]
ABN
61096995649
Company Background
Accenture is a global management consulting, technology services and outsourcing company.
Combining experience and comprehensive capabilities across all industries and business functions
with extensive research capabilities, Accenture collaborates with clients to help them become highperformance businesses and governments. With more than 186,000 people in 49 countries, the
company generated net revenues of US$23.39 billion for the fiscal year ended Aug. 31, 2008.
Accenture offers a wide range of management consulting services with specialisations across most
aspects of management and technology consulting, business service delivery and operation. In
addition, Accenture’s comprehensive heritage in systems integration and outsourcing means our
consulting advice is pragmatic, outcomes focused, and mindful of implementation challenges.
Globally Accenture operates with one common brand and business model which allows us to serve
our clients with consistency. In Australia we operate offices in Canberra, Sydney, Melbourne,
Brisbane, Perth and Wollongong. Our clients span a broad range of industries worldwide and
include many of the Fortune Global 100 and Fortune Global 500 companies, and numerous
Government agencies. Many of our top 100 clients have been clients for at least five years.
Accenture’s culture is strongly customer focused, results oriented and guided by our core values of
client value creation, best people, integrity, respect for the individual, one global network and
stewardship. We spend over $300 million pa on training each year and we seek out the best talent
and actively manage the development of our people to retain the best performers.
Company Accreditation (Optional)
Accenture has the following accreditations:
Capability Maturity Model (SW-CMM, CMMI) - Accenture has achieved Level 5 in both SWCMM and CMMI in key Delivery Centre Network locations, with 93% of seats being in Level 5
centres. We have global CMMI programs in our Delivery Centres and in all 5 Operating Groups
and have imbedded CMM into Accenture Delivery Methods. Our APIF (Accelerated Process
Improvement Framework) offering helps clients achieve CMMI-based objectives faster.
eServices Capability Model (eSCM) - As founding sponsor and contributing member, Accenture is
partnered with Carnegie Mellon University to create the eSCM. eSCM is a capability model that
addresses the entire outsourcing process (pre-contract, contract execution, and post-contract), with a
focus on building a foundation for sustained improvement of capabilities. Our Bangalore Delivery
Centre is the first BPO organisation in the world to achieve eSCM-SP certification. We are a
corporate sponsor of eSCM-SP and have imbedded it into Accenture Delivery Methods.
Organisational Project Management Maturity Assessment Category
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ISO 9001 - We are certified in ISO 9001:2000 across all 5 global Operating Groups, Spain Delivery
Centre and European Service Centre (ESC).
Organisational Project Management Maturity Assessment
Accenture has skills and experience in the delivery of organisational project management maturity
assessment and related roadmap development, re-structuring and change management services,
within large and complex Australian Government agencies.
A key element of our services is Accenture’s own methodology ICT project management which
includes an inventory of skills, roles, processes and related capabilities which we believe are needed
to provide a mature ICT project management capability. This method, (part of the Accenture
Delivery Methods™) focuses on the delivery of complex projects through the balancing of the
completing challenges of Scope, Quality, Effort, Risk and Timing, (SQERT).
Some examples include:
a. NSW Information Management Transformation – Accenture is partnering with NSW Health to
improve the organisation’s ICT management capabilities. The first phase of this program involved
a 90-day diagnostic and planning phase to:
(i) assess current ICT operations
(ii) Define the operating model and capabilities ICT requires to achieve its objectives, and
(iii) Develop an implementation roadmap for the Transformation Program
b. Child Support Agency – Accenture was asked to review CSA’s project to separate its ICT
services from the ATO (who had traditionally provided this capability). We worked with the CSA
CIO, project manager and key stakeholders to assess CSA’s readiness to progress with the project
and ultimately become self-provisioning of ICT services. This work included a number of
assessments including the scope (ie, did it cover everything it should) of the project, the strategy to
create a CSA ICT capability, and the proposed schedule and project team capabilities.
Organisational Project Management Maturity Assessment Category
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Organisation Name Adaptive Frameworks (Projection Management
Consultants)
Trading Name
Adaptive Frameworks
Contact
Mrs Darilyn Evans
Address
Suite 709, 343 Little Collins St
Suburb
Melbourne
State
Victoria
Postcode
3000
Telephone
1300782380
Facsimile
1300782703
Website
http://www.adaptiveframeworks.com.au/
Email
[email protected]
ABN
33105407627
Company Background
Adaptive Frameworks is one of the most successful providers of Project Management and Program
Management expertise in Australia. Established in 2004, the company specialises in the application
of PRINCE2 and Managing Successful Programs (MSP) and provides consultancy and training in
these and other best practice frameworks.
Adaptive Frameworks focuses on providing assistance to organisations transitioning to consistent
best practice approaches. Our consultants have significant working knowledge of both public and
private sector projects and programmes equipping them to add considerable value to our clients
through real-life experiences. Our list of federal government clients includes: The Department of
Veterans Affairs, the Department of Employment and Industrial Relations, Centrelink and the
Department of Defence.
Other clients include state government departments across Australia and many organisations from
the private sector. When providing practical solutions to organisations Adaptive uses its significant
project management methodology expertise, particularly PRINCE2, MSP and PMBOK.
Company Accreditation (Optional)
Accredited Consulting Organisation (APMG)
Accredited Training Organisation (APMG) for PRINCE2, MSP and P3O
Members of the Australian Institute of Management
All consultants are individual members of the Project Management Institute
Organisational Project Management Maturity Assessment
As Registered Consultants, Adaptive Frameworks have staff who can advise on the self-assessment
tools for maturity assessments and/or the most appropriate independent assessment method. We
normally recommend the initial assessment be conducted independently to establish a baseline
against which improvements may be measured. Incremental assessments can be done internally
with fresh external ones being recommended to confirm an increase in the organisations level of
project management maturity.
For organisations using PRINCE2 there is a specialist subset of the P3M3 Maturity assessment
P2MM which Adaptive Frameworks is licensed to administer. This allows organisations that
deliver internal projects to identity their strengths, areas for improvement and build an action plan
Organisational Project Management Maturity Assessment Category
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to improve their effectiveness in the use of PRINCE2. This will lead to PRINCE2 being embedded
within the organisation, helping to deliver the full benefits of using a structured project management
method.
Recently we have conducted organisation-wide maturity assessments for Landgate in WA and
assisted them develop an improvement plan. We have performed project management maturity
assessment for CGL Information Services and Corporate Information Services of the Department of
Infrastructure. In addition, Adaptive Frameworks has provided advice to organisations such as
LaTrobe University and International Power on how to use existing tools such as P3M3, gap
analysis and interviews to establish an accurate assessment of their current maturity level and
generate a plans to effect gradual improvements.
Organisational Project Management Maturity Assessment Category
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Organisation Name Adaptra (MPM Group Pty Limited)
Trading Name
Adaptra
Contact
Mr Lauire Mastro
Address
Level 11, 9 Castlereagh Street
Suburb
Sydney
State
NSW
Postcode
2000
Telephone
292093255
Facsimile
292093253
Website
www.novait.com.au
Email
[email protected]
ABN
62073795105
Company Background
Adaptra is a specialist provider of Project Management resources and services for a variety of major
Australian industry sectors including pharmaceutical, financial services, manufacturing and
government. We focus on providing expert Project Management resources for a specific market in
which our company has deep knowledge and experience. Our areas of expertise include:
- End to end management of business & IT projects
- Project Initiation services
- Business case development
- Vendor evaluation & selection
- Project health checks
- Project coaching, mentoring & support
- Project rescue
- Post implementation reviews
- Project Management Office (PMO) services
- Applications development management
- Process re-engineering to a divisional level
- Evaluation, selection and implementation of business productivity systems e.g. workflow and
image
- Establishment of BPR capability in organisations
Company Accreditation (Optional)
Organisational Project Management Maturity Assessment
Adaptra’s method is to undertake a review of the project portfolio against organisational strategy to
show how problems with the framework can manifest in problems with delivery of strategy. An
assessment of the templates and processes is also undertaken. At the conclusion of the assessment a
concise report outlining quick wins is presented for consideration. Typically a roadmap of
controlled change is then able to be proposed to improve process and/or increase the PM maturity.
Below are summaries of Adaptra’s recent reviews of this nature in major organisations including:
Organisational Project Management Maturity Assessment Category
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- A State-owned Corporation - Review of Project Management Framework, assessment of project
management deliverables, Project community and coaching and training of executive, senior
management and project managers. We introduced changes to deliverables and processing piloting
implemented change in Model Projects.
- A Pharmaceuticals organisation - Review of Project Management Framework, assessment of
project management deliverables, Project community. Adaptra implemented many changes to
project deliverables and processes. This included coaching and mentoring for the project
management community.
- A Financial services organisation - Review of Project Management Framework, assessment of
project management deliverables, Project community. Implementing and piloting changes to project
deliverables and processes including the implementation of web based portfolio and project tools
Organisational Project Management Maturity Assessment Category
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Organisation Name AOT Consulting Pty Ltd
Trading Name
Contact
Mr David Taylor
Address
Level 15, The Forrest Centre, 221 St. George's Terrace
Suburb
PERTH
State
Western
Australia
Postcode
6000
Telephone
892785000
Facsimile
892785099
Website
www.aotconsulting.com
Email
[email protected]
ABN
39009374001
Company Background
AOT Consulting Pty Ltd is an independent professional consulting service firm that commenced
business in 1989 and has since established a reputation for providing specialist skills in business,
management and technology consulting. We have been engaged on a range of projects both in
Western Australia for the State Government and the Commercial sector, as well as internationally in
Asia Pacific and Europe.
The services we provide include:
Business Planning and Analysis (Strategic
and Operational);
Governance;
Facilitation;
Strategic Sourcing and Procurement;
Stakeholder Engagement and
Communications; and
Negotiation;
Program, Project and Transition Management.
Audit and Risk;
Contract Development and Management;
We have undertaken over 3,000 consulting projects, providing services across a range of sectors:
Commonwealth Government.
Mining and Resources.
Emergency Services.
Oil and Gas.
Financial Services.
Online Services.
Health, Life Sciences and Education.
Primary Industries.
Information and Communication
Technologies Industries.
Professional Services.
Infrastructure.
Science and Technology industries and
Science Parks.
Land and Property.
Sport, Recreation Tourism and Leisure.
Law and Order.
State Government.
Licensing and Regulation.
Utilities (Gas, Power, Telecommunications,
Water).
Local Government.
Organisational Project Management Maturity Assessment Category
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Company Accreditation (Optional)
AOT Consulting has reinforced its commitment to delivering a quality professional consulting
service through working in accordance with its ISO 9001 Quality System, accredited by Bureau
Veritas Quality International (BVQi) to the ISO 9001:2000 standard.
The firm first established its QMS in 1995 based upon ISO9001:1994 and has since undertaken
over 3,000 consulting projects for clients using this system. Professional consulting service delivery
and management, business and administration processes have been designed to meet the
requirements of ISO9001:2000, which provides consistency in our service delivery and quality
outcomes.
Where applicable we also use internationally recognised standards such as AS/NZS 4360 Risk
Management and AS/NZS 7799.2:2003 Information Security Management. We also reference
internationally recognised standards such as ISO20000 for Service Management.
While AOT Consulting has not sought accreditation for MSP, Prince2 or PMBOK, the principles of
these frameworks are applied to designing and managing programs/projects e.g. Prince 2 products
are described in our ISO9001:2000 as deliverable outputs.
At any one time, the company may be running 40-50 consulting projects (not all projects run
continuously – some are pending specific milestones such as tender close dates). All projects have
budgets, milestones and deadlines in accordance with the principles of Prince2 or PMBOK.
Organisational Project Management Maturity Assessment
AOT Consulting refers mainly to CMMI when undertaking organisational project management
maturity assessments. Such assessments are generally undertaken as part of broader reviews in
relation to business planning and analysis (strategic and operational) and strategic sourcing
planning.
Office of Shared Services Information and Communication (ICT) Services Delivery Review - AOT
Consulting conducted a review, which examined a series of service delivery based issues being
experienced within ICT Services that were identified by the Office of Shared Services (OSS). The
review took into consideration the OSS’ positioning in relation to CMMI.
Disability Services Commission - Information Management and Information Technology Strategic
Plan - AOT Consulting completed a project with the Disabilities Services Commission to develop
an Information Management and Information Technology Strategic Plan for the Commission. This
included an assessment of where the DSC was positioned in relation to CMMI.
Organisational Project Management Maturity Assessment Category
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Organisation Name Apis Consulting (Apis Group Pty Ltd)
Trading Name
Contact
Ms Carol Pasfield
Address
4/18 Bentham Street
Suburb
Yarralumla
State
ACT
Postcode
2600
Telephone
62060000
Facsimile
62325577
Website
www.apisgroup.com.au
Email
[email protected]
ABN
91125472899
Company Background
Apis Group is a Small to Medium Enterprise specialising in the provision of high-quality,
professional business services to Government, leveraging a foundation of core management
capabilities. We have access to a range of consultants and contractors who have formal
accreditation in project management and/or an extensive track record in managing and
implementing projects.
Apis has demonstrated flexibility and adaptability in working with a variety of cultures,
methodologies and service delivery frameworks. Our success demonstrates our ability and
willingness to use and/or adapt client processes and reporting mechanisms.
Apis is experienced in guiding and informing organisational improvement through technology, and
is adept at tailoring leading practice methodologies to the specific needs of client organisations. We
emphasise the importance of understanding an organisation’s business and cultural drivers before
investing effort in developing and implementing an appropriate solution.
Apis offers more than a predefined number of consultants – we offer a capability that provides the
following benefits:
- Access to a broader range of expertise, as and when required;
- Flexibility and responsiveness;
- Quality outcomes through Apis’ peer review system;
- Surge capacity during periods of demanding or conflicting task priorities; and
- Built-in redundancy to ensure seamless delivery of service.
Company Accreditation (Optional)
Apis sits on over 40 Government panels, including:
- Australian Communications and Media Authority – provision of IT consultancy services;
- Centrelink and Medicare – ICT contractor services;
- Department of Families, Housing, Community Services and Indigenous Affairs – IT contractors
- Australian Customs Service – ICT Market Testing;
- Australian Customs Service – Consultancy and business services;
- Australian Customs Service – ICT contract personnel and related services;
Organisational Project Management Maturity Assessment Category
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- Australian Public Service Commission – Leadership, learning and development provider;
- Australian Taxation Office – Design and strategy services;
- Austrade – Information management and knowledge management;
- Austrade – IT consulting and solution services;
- Department of Foreign Affairs and Trade and Austrade – Management and professional skills
training;
- Department of Broadband, Communications and the Digital Economy – Corporate governance
services;
- Department of Human Services – ICT management consultancy services;
- Department of Health and Ageing – Organisational design, change management and facilitation
services;
- Department of Health and Ageing – Panel to provide consultancy services 2007-09; and
- Department of Veteran Affairs – Provision of design and strategy services under a parallel
arrangement.
Organisational Project Management Maturity Assessment
Program/project management services, including assessment of an organisations current capability,
are core business services provided by Apis. Our personnel are well-qualified and experienced in
current methodologies, including P3M3 and OPM3, to assess a client organisation’s level of project
management capability and maturity. Apis assesses a client organisation’s current state, maps it
against the defined future state and applies gap analysis and project risk methodology to determine
a range of capability requirements plotted against their respective risk rating that drives the
development of tailored solutions.
Apis was engaged by the Department of Natural Resources and Mines (Qld) to assess project
management capability across the department’s various business groups, project portfolio
management, governance and reporting, and provide recommendations to improve methodology,
delivery support and the scope to extend project management methodologies as a vehicle to enhance
efficiency and effectiveness of service delivery.
The Department of Immigration and Citizenship (DIAC) engaged Apis to improve its project
management capability to realise improved project outcomes from its investment budget. Apis
implemented a strategy that included establishing a Corporate Program Office, and conducting
workshops with senior personnel to determine the current and future state of project management
capability, scope the gap between and mapped it against risk and priority of effort to consolidate a
go-forward strategy. In addition, Apis defined a staged approach, governance arrangements to drive
the desired change, and a business case describing scope, cost, benefits and risks.
Organisational Project Management Maturity Assessment Category
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Organisation Name ASG Group Limited
Trading Name
ASG Group Limited
Contact
Mr Graham O’Sullivan
Address
Equinox 1, Level 3, 70 Kent Street
Suburb
Deakin
State
ACT
Postcode
2600
Telephone
0262029038
Facsimile
0262029099
Website
www.asggroup.com.au
Email
graham.o’[email protected]
ABN
57070045117
Company Background
ASG is an award winning and wholly Australian owned IT business solutions provider, offering IT
management and consulting services, business intelligence and thought leadership. Established in
1996 our goal is to provide innovative, high quality and cost-effective services to our valued clients.
ASG has over 800 consultants’ nationwide providing services in the IT Industry.
Company Accreditation (Optional)
Quality Management Standard AS/NZS ISO 9001:2008. IT Service Management ISO/IEC
20000.1:2007. Environmental Management AS/NZS ISO 14001:2004.
Organisational Project Management Maturity Assessment
ASG has led many engagements in the establishment of Program Office including DPW
Queensland, Department of Commerce NSW, Powerhouse Museum, BlueScope Steel, Pacific
Brands and Australia Post. We leverage the OGC Gateway Processes, P3M3, CMMI for Maturity
Assessment as well as COBIT v4.0 & v5.0. Our national team is made up of practitioners with
certifications in PRINCE2 and PMBoK, all with vast practical experience in managing multimillion portfolios and delivering highly complex projects. This experience is essential to conducting
maturity assessment and developing sensible improvement plans. CS1: Australia Post We were
engaged to review all PMO activities for every business unit and the IT division of Australia Post.
We developed a maturity assessment based on the P3M3 Maturity Model to assess the relative
maturity of each business area and based on the gap analysis of each were able to arrive at a future
state PMO construct to suit every part of the organisation. This engagement extended into scoping,
requirements, business case and implementation of a Portfolio Management solution for managing
the entire IT project portfolio. CS2: BlueScope Steel BlueScope Steel operated three PMO's and we
were asked to assess the Program, Portfolio and Project Management processes. We utilised a
tailored P3M3 model to conduct an assessment, developed a gap analysis and then formulated the
future state model for the organisation. This project then went on to implement the processes, select
a tool to support it and implement that tool.
Organisational Project Management Maturity Assessment Category
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Organisation Name ASI Solutions (Anabelle Bits Pty Ltd)
Trading Name
ASI Solutions Pty Ltd
Contact
Mr Darryl Maloney
Address
Unit 4, Block A, Trevor Pearcey House Traeger Court, 4/28
Thynee Street
Suburb
Bruce
State
ACT
Postcode
2617
Telephone
262516499
Facsimile
262519477
Website
www.asi.com.au
Email
[email protected]
ABN
40068649972
Company Background
About ASI Solutions: An Overview Anabelle Bits Pty Ltd, a privately owned Australian company
(ACN 068 649 972,) trading as ASI Solutions. Since its foundation in 1985, the Company has
grown to become one of Australia’s leading ICT companies currently employing approximately 185
staff Australia wide. ASI Solutions’ customer base varies in scope from Federal and State
Government Agencies to the SME market. Some of our major customers include: Department of
Defence, the Education sector, utilities, Police Forces, Telstra and major commercial franchises. In
a market of increasing complexity, ASI Solutions has the ability to blend both technical expertise
and business understanding into a unique and exclusive offering to its clients. This is achieved by
committing and supplying solutions with the flexibility and foresight which ensures we are one step
ahead of the competition. Planning, combined with a structured approach to management and
deployment, supports our model. This will help any client with forecasting its needs and with
developing its technology plans to align and integrate them with business goals and objectives. Our
strengths reside in Strategic Consulting - Service Management - Security Consulting (IRAP etc) Resumption Strategies - Solution Design & Implementation - Hardware supply
Company Accreditation (Optional)
AASI Response ASI Solutions is proudly an AS9001:2000 Quality Assured Company and operates
within the ITIL Framework for its service delivery. ASI Solution’s activities comply, with the
requirements of the Commonwealth Protective Security Manual (PSM), the Australian
Communications Electronic Security Instructions 33 (ACSI-33) and relevant Australian standards.
The compliance framework for ASI Solution’s IT security is the Information Security Management
ISO/IEC 17799:2001 against which the ASI Solutions undertakes regular Threat Risk Assessments
(TRAs)
Organisational Project Management Maturity Assessment
ASI Response ASI solutions Professional services team has extensive experience in the full project
life cycle, the development of project governance, the evaluation and refinement of structured
project management frameworks, and reviewing and monitoring the benefits of a successful closed
project. ASI Solutions Professional services team can review an organisation’s project management
maturity, and identify a path for improvement to increase and build on its processes. This will allow
an organisation to improve its ability to meet its strategic goals. The maturity assessment allows
ASI solutions to quantify an organisations maturity relative to its capability, and identify areas of
strength and weaknesses. It also allows ASI solutions to help highlight the link between projects
Organisational Project Management Maturity Assessment Category
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and business strategy, and the importance of support from all levels to project management
practices. ASI Solutions Professional services prefers to use the Capability Maturity model and the
OPM3 of the PMI. ASI solutions staff have previously conducted a full Capability Maturity
analysis for EDS Canberra, and were able to outline an improvement pathway to reinforce customer
confidence, and analysed the offices of Zurich Captital Markets Australia to streamline proceses.
Organisational Project Management Maturity Assessment Category
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Organisation Name Aspire Asia Pacific
Trading Name
Contact
Mr James Bawtree
Address
12 Judith Street
Suburb
Seaforth
State
NSW
Postcode
Telephone
0419533678
Facsimile
Website
www.aspireapac.com
Email
[email protected]
ABN
82137050492
2092
Company Background
Aspire are a company dedicated to helping organisations manage change successfully. We achieve
this by sharing and transferring our knowledge to organisations to aid the change process. Our
approach is fresh, innovative and energetic, we offer a unique blend of practical experience and
deep knowledge of the methods and techniques that we support. Change management is at the core
of our services, this is based on programme management, and in particular, Managing Successful
Programmes, within this we offer a range of service. We specialise in Best Practice, and in
particular focus on the use of the UK Government methodology called Managing Successful
Programmes we support this with strong capabilities in strategic review, benefits management,
project management using PRINCE2® and operational management processes. We offer a range of
services to support organisations through the full change cycle through our team of experienced
trainers, coaches, facilitators and consultants who will transfer our knowledge and skills to you and
offer the potential to permanently raise your competence for the long term value and benefit of any
organisation. Aspire is a knowledge transfer company which helps organisations improve through
it's four services. Aspire Academy Aspire Activate Aspire Accelerate Aspire Assess
Company Accreditation (Optional)
As an Approved Training Organisation (ATO) and Accredited Consulting Organisation (ACO)
Aspire has and follows a quality manual which has been approved by APMG, who specialises in the
accreditation and certification of organisations, processes and people, within a range of industries
and management disciplines.
Organisational Project Management Maturity Assessment
Aspire is on the DoF panel as a P3M3 review and have knowledge and experience of CMMI and
OPM3 with Aspire's Managing Director the lead author of the P3M3 methodologies
Organisational Project Management Maturity Assessment Category
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Organisation Name Booz & Company
Trading Name
Booz & Company (Aust) Pty Ltd
Contact
Ms Jaidene Osborne
Address
Level 7, 7 Macquarie Place
Suburb
Sydney
State
NSW
Postcode
2000
Telephone
293211900
Facsimile
293211990
Website
www.booz.com/anzsea
Email
[email protected]
ABN
11130171658
Company Background
Booz & Company is a leading global management consulting firm, helping the world’s top
businesses, governments, and organizations.
Our founder, Edwin Booz, defined the profession when he established the first management
consulting firm in 1914.
Today, with more than 3,300 people in 57 offices around the world, we bring foresight and
knowledge, deep functional expertise, and a practical approach to building capabilities and
delivering real impact. We work closely with our clients to create and deliver essential advantage.
In Australia, New Zealand and South East Asia (ANZSEA), Booz & Company has been advising
clients since 1987. We’ve worked on significant, large scale and high impact assignments for the
region’s major corporations and government organisations. We combine extensive global
experience with local knowledge and understanding, ensuring our clients receive optimum
solutions.
For our management magazine strategy+business, visit www.strategy-business.com.
Visit www.booz.com to learn more about Booz & Company.
Company Accreditation (Optional)
Organisational Project Management Maturity Assessment
Booz & Company uses an integrated ICT Operating model framework (with seven key capabilities)
to assess the project management maturity of an agency. Specifically relevant is the Project
Delivery capability.
In assessing maturity, Booz & Company considers how projects are prioritised and managed end-toend with a focus on delivering the required business outcomes on schedule and within budget. Also
assessed is the level of seamless handover from build to operations, and appropriate governance that
delivers value to the organisation and builds confidence in the ICT team.
At a detailed level, this could include - the engagement model between ICT and business, the
appropriate mix of delivery models (in-house, out-source, off-shore; centralised versus decentralised), whether the project management environment supports innovation, the ICT
organisation and ICT project delivery performance. Maturity and support of any internally followed
software development lifecycles and alignment with industry accepted best practice standards like
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CMMI, CobiT, and ITIL are also assessed. It will also consider risk - how should capability risk be
balanced/offset with delivery risk.
Two recent client examples:
1) For one of the largest Australian Federal Government agencies, Booz & Company developed an
ICT strategy that included assessing the ICT organisation’s maturity in project delivery– this is now
key input to help the ICT organisation transform itself toward a best in class deliverer of ICT
services in support of its business outcomes and vision.
2) For an Australian Federal Government agency, Booz & Company was the strategic adviser for
the design of an intelligence capability. Booz & Company further assessed whether the agency had
the project management delivery maturity.
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Organisation Name BOT ANZSA PTY Limited
Trading Name
BOT International
Contact
Mr Mark Duddy
Address
9 Michael Road
Suburb
Roleystone
State
WA
Postcode
Telephone
0861021486
Facsimile
Website
www.botinternational.com/anzsa
Email
[email protected]
ABN
81154049153
6111
Company Background
BOT ANZSA PTY Limited is a national company, with its head office based in Perth, covering
Australia, New Zealand and South Asia. It is part of the BOT International group that has provided
portfolio, programme, project and PMO consulting services to a wide diversity of public and private
sector clients worldwide since 1999. BOT International mission is to build, deliver and transfer
Portfolio, Programme, Project and PMO related knowledge, capabilities supporting learning
organizations. BOT connects clients with registered consultants who are leading subject matter
experts (SMEs) and published authors in their fields thereby giving them a competitive edge when
making strategic decisions by having direct access to the best possible advice exactly when they
need it. Our team of SMEs is supplemented by local on-the-ground practitioners who are handselected for their Portfolio, Programme, Project and PMO experience and insight, covering a broad
range of industries, and geographical areas. BOT seek to give our customers an unprecedented level
of confidence that comes from top-tier advocacy that is focused on maximizing value, lowering risk
and successfully achieving business results. All BOT consultants have prior experience managing
IT organizations, PMOs, and business divisions and understand the challenges clients face.
Company Accreditation (Optional)
BOT is driven by fulfilling customer requirements and ensuring we understand not just the outputs
from client assignments but the desired outcomes and benefits expected of those assignments. Our
quality management system therefore is central to how BOT operates. Our QMS incorporates
elements of the following: • ISO9001 requirements • PRINCE2 for service specification & delivery
• AIPM code of professional conduct • IMC code of conduct The BOT approach has been
developed, to enhance the capability of meeting the quality outcome of our client, this approach
draws upon the tools of the appropriate industry bodies such as the Cabinet Office (UK) and the
global Project Management Institute. BOT commits to Quality by leveraging a variety of industry
best practice principles, standards and partnerships to act as enablers in each unique engagement.
BOT personnel have a range of accreditations covering PRINCE2™, PMBOK®, MSP™, MoP™,
P3O™ and MoR™.
Organisational Project Management Maturity Assessment
BOT International offers the following P3M3 advisory services: • On-line Survey – a simple and
cost effective method of getting an initial assessment of your organization’s capability in portfolio,
program and project management. • Discovery Assessment - to identify and investigate the
anomalies and inconsistencies that may arise from the on-line survey. • Diagnostic Assessment - an
independent in-depth assessment of your organization’s capability in portfolio, programme and
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project management. • Rehearsal Assessment - A trial review of your organisation’s capability in
portfolio, programme or project management conducted like a full certification assessment. •
Capability Improvement Roadmap - to help you define your goals for each perspective in the
maturity model, along with a prioritized roadmap of what is needed in order to get to the desired
level, and the KPIs that you will use to measure progress. • Training Workshop - to show you how
to use the Cabinet Office’s Portfolio, Program and Project Management Maturity Model (P3M3) to
improve organizational performance. Examples of where BOT consultants were involved in
Organizational Project Management Maturity Assessments include: • London Underground (UK) –
assessed their organisational capability using P3M3; cross-skilling and coaching an internal team of
assessors in order to minimise costs and provide a legacy capability for on-going re-assessments;
developing the roadmap of improvement. • ACCC (Victoria) – providing general education and
awareness of P3M3; providing staff with a self-assessment method and a framework for planning
and measuring improvement initiatives and taking them through the detailed execution of P3M3
using the Project model.
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Organisation Name Business Aspect Pty Ltd
Trading Name
Contact
Mr David Lennon
Address
588 Boundary Street
Suburb
Spring Hill
State
Queensland
Postcode
4000
Telephone
738317600
Facsimile
738317900
Website
www.businessaspect.com.au
Email
[email protected]
ABN
11112888785
Company Background
Business Aspect was founded in Brisbane by a group of professionals in the business consulting
discipline of the ICT industry. The principals of Business Aspect are considered leaders in their
respective disciplines and have worked together for many years as employees, external consultants
and associates of a multi-national ICT infrastructure integration company.
Business Aspect offers a number of consulting services across a range of disciplines, including:
- ICT Strategic Planning and Architecture.
- ICT Program and Portfolio Management.
- Project Guidance and Recovery.
- Business Case Development, Tenders and Responses.
- Risk Management, Business and Service Continuity.
Our goal with every engagement is to deliver completely independent strategies and advice that is
focused on deliverable outcomes. We have no financial or other link to any vendors, infrastructure
or software providers. Our focus is always what is right for our clients.
What this means is that outcomes are developed with a proper understanding of the business drivers
and technology solutions. We assist in bridging the gap between technology integrators and
traditional management consulting.
We have developed exceptionally strong methodologies and intellectual property that contribute
additional efficiency to our consulting engagements, while also providing a solid framework for the
delivery of strong outcomes.
Company Accreditation (Optional)
Business Aspect has commenced establishing its Quality Management System and is working
towards accreditation in late 2007.
Business Aspect is committed to quality in all activities and has set its goals to:
- Achieve the highest degree of customer satisfaction.
- Deliver services that are second to none.
- Ensure all customer services are provided within the agreed time.
- Provide a working environment to attract high quality human resources.
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- Strive to continually measure and improve the quality of outcomes and processes.
- Ensure compliance with all legal, legislative and contractual obligations.
- Communicate the quality manual, policies and objectives to all staff and actively encourage
participation in quality improvements.
The Business Aspect quality management manual and the subsequent processes will be reviewed
formally on an annual basis. Additionally, as processes change or new processes are introduced the
quality manual will be updated.
The Business Aspect processes are intended to be preventative (i.e. to avoid creating quality issues),
continuously improving (i.e to incorporate learning's), adaptive (i.e. to adjust to changes in
circumstances) and controlled (i.e. to measure their effectiveness).
Organisational Project Management Maturity Assessment
Business Aspect staff ensure that our projects are well planned and managed in a consultative style
to assist our clients in meeting their requirements. Our methodology follows several stages:
Conceive - defining sufficient information to identify broad scope and planning requirements.
Plan - agreeing and defining the scope, stakeholders, deliverables, work break down, quality, costs,
timelines and risks associated with a particular piece of work.
Control - tracking, communicating, reporting, issue identification, variation management, quality
control and staff management.
Deliver - implementation, training, change control, documentation and sign off on the deliverables
and other project outcomes.
Close - finalising project activities, completing reviews, capturing learning's and formally closing
the project. Business Aspect consultants are trained and/or accredited in project management
methodologies.
We have applied our project and program management experience using capability maturity
modelling principles to assess the effectiveness of project/program office functions for a number of
our clients.
Queensland Government, Department of Natural Resources and Water – Programme Office Score
Card
Business Aspect consultants were engaged to review the effectives of the ICT programme office.
The processes of the office were reviewed against the adopted project management methodology
(PRINCE2) and the available tools sets including en enterprise project management suite. The
concepts of maturity modelling were used generally to develop a score card for management
regarding the overall effectiveness of the programme office with respect to a number of defined
measures.
Caloundra City Council - ICT Review
As part of a more general review of ICT and information management, Capability Maturity
Modelling was used to determine the current and required levels of maturity across the operational
and project focused parts of the ICT organisation. Based on the maturity gaps, specific
recommendations and strategic for improvement were developed.
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Organisation Name Capstone Asia Pacific P/L
Trading Name
Contact
Mr Sean Collender
Address
Level 57 MLC Building, 19-29 Martin Place
Suburb
Sydney
State
NSW
Postcode
2000
Telephone
292386862
Facsimile
292386863
Website
Email
[email protected]
ABN
71118522508
Company Background
Capstone Asia Pacific is a boutique risk management and consulting company that provides quality
ICT services to a broad range of leading government agencies and companies. We deliver a range
of reviews of ICT governance, maturity, program/project portfolio management, individual program
risk management and post implementation review services. Our skills and professionalism are on
par with the largest Chartered Accounting and consulting firms. However, our compact size
enables us to provide highly qualified and experienced people as part of our service offering,
delivering significant value for money without sacrificing quality.
Company Accreditation (Optional)
Organisational Project Management Maturity Assessment
Our service offering is the program management maturity assessment (review) as well as
implementation assistance to improve the maturity profile. Our methodology is a combination of
our ICT governance methodology (utilising CoBIT and ITIL) as well as the Capability Maturity
Model- Integration (CMMI) from the Carnegie Mellon University. We also utilise our Project Risk
Management methodology to assess the quality of project management practices in the
organisation.
We performed a program/project maturity assessment of CorpTech in Queensland. CorpTech is
part of a Shared Services Initiative that supplies ICT services to the Queensland government,
servicing over 250,000 users. We reviewed the complete portfolio of programs and assessed the
methods, tools, prioritisation criteria, business case profiling, resource management, project cost
management and portfolio planning mechanisms. After the review, we have assisted in the
implementation of quality improvements, as CorpTech improves their maturity profile. .
Queensland Health is the biggest IT Operation in Queensland with over 800 staff and $800 million
in IT Infrastructure. We delivered a full assessment of the IS Department to determine IT Process
Maturity across all areas of services delivery. A key element of the overall maturity assessment was
the program/project portfolio management maturity including methods, tools, prioritisation
processes, project delivery methodologies, resource management, monitoring and reporting. The
output from the maturity assessment has formed the baseline plan for strategic improvement in the
overall IT Service Delivery.
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Organisation Name Codarra Advanced Systems
Trading Name
Codarra Advanced Systems Pty Ltd
Contact
Mr Warren Williams
Address
251 Crawford Street
Suburb
Queanbeyan
State
NSW
Postcode
2620
Telephone
0261281100
Facsimile
0261281199
Website
http://www.codarra.com.au
Email
[email protected]
ABN
81008651723
Company Background
Codarra Advanced System’s primary business imperative is the provision of consulting services in
ICT, security, project management and various disciplines of engineering. The development of
business solutions is offered to provide niche solutions to clients but only where this can be
undertaken without creating conflicts of interest. Codarra’s training business provides a vehicle to
ensure the highest standards of professional services within Codarra and also to utilise our expertise
to train our clients to accredited standards in project management and related disciplines such as
requirements engineering. Codarra is a wholly Australian owned company, having been in business
for over 21 years. Codarra is an independent entity and has no parent company dictating its
objectives.
Company Accreditation (Optional)
Codarra is an ISO9001:2008 certified company, certificate QEC27662. Codarra is a Registered
Training Organisation, certificate 2006\12520.
Organisational Project Management Maturity Assessment
Codarra is able to provide Portfolio, Programme and Project Management Maturity Model (P3M3)
consultancy services. This is a new capability for Codarra as it has taken approximately one year to
meet the certification requirements. Other Maturity Assessment activity has included: One of
Codarra’s staff was a member of a 6 person appraisal team that conducted a Class A CMMI
Appraisal of elements of Jacob Sverdrup's Advanced Systems Group in the United States of
America. The organisation was assessed as being compliant with a level 3. One of Codarra’s staff
was also part of the Project that developed the Australian Navy’s Technical Regulatory Framework
(NTRF) and developed the certification framework. This framework was based on the CMMI
appraisal programme. Once the certification Framework had been established she led a team of 8
that undertook a series of 10 assessments over a three month period. Each assessment considered a
Naval Engineering Organisation and whether they were suitable for accreditation as an Authorised
Engineering Organisation. For those that were not found immediately suitable, the team developed
a risk mitigation plan with the Organisation to allow them to work towards immediate accreditation.
Over the next two years Codarra will transform its self form an ISO 9000:2008 accredited
organization to a CMMI level 4 organisation.
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Organisation Name Dowling Consulting (Trustee for the Dowling
Group Trust )
Trading Name
Dowling Consulting
Contact
Mr David Dowling
Address
3/312 St Kilda Rd
Suburb
Southbank
State
Victoria
Postcode
3006
Telephone
1300137369
Facsimile
385985599
Website
www.dowlingconsulting.biz
Email
[email protected]
ABN
63286680686
Company Background
Dowling Consulting was formed in 2002 and now has over 50 professional service consultants in
Adelaide, Melbourne, Sydney and Frankfurt Germany with concrete plans to establish our Canberra
office in 2009. Our expertise is mainly in IT Management Consulting, Supply Chain process
improvement and transformation, IT Service Management, IT Organisational improvement and
Transformation, IT and Business Strategic planning and general management consulting.
Company Accreditation (Optional)
Dowling Consulting are accredited ISEB ITIL trainers and Examiners and ISO 20000 consultants
and trainers.
We have qualified ITIL experts, 2 x ISO 20,000 accredited trainers, 2 x COBIT accredited auditors,
1 x CMMI accredited , Prince II and PMBok accredited project managers and qualified MSP
practitioners.
Organisational Project Management Maturity Assessment
Dowling Consulting has led many engagements in the establishment of Program Office including
DPW Queensland, Department of Commerce NSW, Powerhouse Museum, Bluescope Steel and
Australia Post. We leverage the OGC Gateway processes, CMMI frameworks for Maturity
Assessment as well as Cobit V4.0 which has its own maturity framework based on that from
Carnegie Mellon.
Case Study 1 - Australia Post
Dowling Consulting was engaged to review all PMO activities for every business unit and the IT
division of Australia Post. We developed a maturity assessment based on the P3M3 Maturity Model
to assess the relative maturiy of each business area and based on the gap analaysis of each were able
to arrive at a future state PMO construct to suit every part of the organisation.
Case Study 2 - Bluescope Steel
Bluescope Steel operated three PMOs and Dowling were asked to assess the program, portfolio and
project managment processes. We utilised the P3M3 model to conduct an assessment, developed a
gap analysis and then formulated the future state model for the organisation. This project then went
on to implement the processes, select a tool to support it and implement that tool.
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Organisation Name DWS Advanced Business Solutions Ltd
Trading Name
DWS (NSW) Pty Ltd
Contact
Mr John Kennedy
Address
Level 1, 161 London Circuit,
Suburb
Canberra City
State
ACT
Postcode
2601
Telephone
0262307374
Facsimile
0262306468
Website
www.dws.com.au
Email
[email protected]
ABN
83085656088
Company Background
DWS Advanced Business Solutions is a premier Australian IT Services provider. With established
offices in Melbourne, Sydney, Brisbane, Adelaide and Canberra and boasting over 550 full time
employees, DWS is the total software solution provider of choice to many of Australia’s largest and
well know blue chip organisations. Committed to continuing as the industry pacesetter in the
provision of end-to-end IT solutions, DWS has experienced significant success and growth by
providing the best possible competitive advantage for its extensive and impressive client base.
Providing an honest, reliable, professional and innovative service DWS prides itself on its ability to
assist clients in ensuring their organisations reach their greatest potential. By hiring and retaining
the best professionals possible through a unique three layer recruitment process, DWS is able to
deliver services with unrivalled efficiency and effectiveness. This is just one of the reasons DWS
can offer a money back guarantee and a lifetime warranty. The overriding philosophy and approach
to business at DWS is one of honesty, integrity, ethical behaviour and transparency. The DWS
culture ensures every interaction with clients, suppliers and employees is based on these values and
this provides the strongest possible foundation for growth and excellence.
Company Accreditation (Optional)
Microsoft Gold Certified Partner DWS is a Microsoft Gold Certified Partner. This was first
achieved in 2002. DWS also encourages and facilitates individuals to gain their Microsoft
certifications, including Microsoft Certified Systems Engineers (MCSE), Microsoft Certified
Product Specialist (MCPS), Microsoft Certified Solution Developers (MCSD), Microsoft Certified
Database Administrator (MCDBA) and many more. AS/NZS ISO 9001:2000 Certified DWS’
SpinnakerOne Quality Management System is a cornerstone of our operational activities. Initially
developed in 1996 and ISO 9001 accredited since 1998, SpinnakerOne has constantly evolved and
continues to mature to the current day having incorporated over 1,500 improvements and major
initiatives since it was first certified. SpinnakerOne was one of the first Quality Management
Systems to be granted the ISO 9001:2008 certification, achieved quickly as it continues to
incorporate industry best practice and the experience of our 550+ strong project consultants.
CMMI/ITIL Certification SpinnakerOne incorporates practices, procedures and advocacy programs
that cover all our service offerings. These encapsulate our experience and expertise in judiciously
applying industry best practices and methodologies from organisations such as PMI, SEI (CMM4),
OGC (ITLv3) etc.
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Organisational Project Management Maturity Assessment
DWS has extensive experience in all aspects of system development project life cycle. This
incorporates the development of project governance, the establishment of structured project
management frameworks, project teams, project management offices, project monitoring and
reviewing the benefits of a completed project. The DWS approach is as follows: 1. DWS will
review completed and in-progress projects. We will examine existing project artifacts and
documentation, assess the standard of the documentation and review the complexity and details
provided. 2. DWS will interview personnel from all levels of the organisation to ascertain skill level
and understanding of methodologies, organisational processes and organisational goals. 3. DWS
will incorporate strategic goals of the organisation with outcomes from reviews conducted, and
define a list of suggestions. 4. DWS will make recommendations, with priorities and develop a plan
for the organisation to move to improved maturity levels. 5. DWS will work with the organisation
to implement changes, through organisational change management measures. 6. DWS will manage
progress and report to management. We will review and reprioritise as needed during the process.
DWS has used this approach both internally, to gain CMMI accreditation, to continuously improve
processes and to implement within client organisations to assist in gaining improvements and
certifications. Relevant Projects: • DWS’s current work with the Dept of Climate Change & Energy
Efficiency (DCCEE) demonstrates our ability and commitment to the principles of project
governance. • The Australian Taxation Office (ATO) is a long term client of DWS for the
development services in support of eTax
Organisational Project Management Maturity Assessment Category
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Organisation Name Ernst & Young Australia
Trading Name
Contact
Mr Andrew Garner
Address
Ernst & Young, GPO Box 281
Suburb
Canberra
State
ACT
Postcode
2601
Telephone
262673888
Facsimile
262461505
Website
www.ey.com/au
Email
[email protected]
ABN
75288172749
Company Background
Ernst & Young helps companies in businesses across all industries — from emerging growth
companies to global powerhouses — to deal with a broad range of business issues. Our 114,000
people in 140 countries around the globe pursue the highest levels of integrity, quality and
professionalism to provide clients with a broad array of professional services.
Quality In Everything We Do
Ernst & Young’s integrity and professional competence are the cornerstones of our global
organisation. We work hard to earn and maintain our clients’ trust and confidence.
Services Offered
Ernst & Young provides a range of services, including advisory, assurance, tax, risk, technology,
transactions, and human capital services.
Industry Focus
Globally, Ernst & Young supports 26 industry sectors, including Government. The Centres are
dedicated to bringing insights to clients, sponsoring dialogue among industry stakeholders and
linking our professionals to facilitate collaboration and knowledge sharing.
Culture
Ernst & Young would not be such a successful organisation without great people and strong
teamwork. We provide our people with solid career growth opportunities and a people-oriented
workplace environment. Our philosophy, quite simply, is that when our people achieve their best, so
do our clients.
Company Accreditation (Optional)
We are very proud of the fact that Ernst & Young has held ISO 9001 certification since 1993. All
Ernst & Young personnel are responsible for understanding and applying our quality procedures
and are appropriately trained upon commencement of their employment. Each person has the
responsibility and authority to initiate quality improvement requests for any non-conformance
encountered or for suggestions for improvement.
Organisational Project Management Maturity Assessment
Ernst & Young uses a fundamental IT risk framework to assess organisations’ current project
management practices and level of organisational effectiveness. This involves an assessment of an
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organisation’s IT people, process and technology from risk, readiness and effectiveness
perspectives. Our IT Effectiveness and Capability Model is designed from internationally
recognised frameworks such as CMMI®, COBIT® and ITIL®, and has four non-exhaustive
domains, associated processes and defined levels of maturity. Maturity assessments of the domains
provide valuable input in understanding the IT organisation’s effectiveness, a high-level
understanding of the adequacy of the IT internal control environment, and forms the basis for
developing a roadmap to improve overall performance.
Qantas
Engaged as the ‘trusted advisor’ for a finance function transformation and a ‘step up’ in the
transactional processing and information analytics capability of the organisation and supporting
systems, including the implementation of ORACLE. Providing an independent view of the
program’s ‘health’ and recommending improvements.
NSW Department of Education and Training
Engaged as independent assurance advisor across all facets of its major business and ICT
reformation project, including: program governance; program and project management; preimplementation, implementation and post-implementation activities; vendor management; change
management; benefits realisation management; and risk management.
Organisational Project Management Maturity Assessment Category
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Organisation Name Eventra
Trading Name
Eventra
Contact
Mr Peter Howe
Address
4/75 Lorimer St
Suburb
Docklands
State
Victoria
Postcode
3008
Telephone
0396985454
Facsimile
0396985499
Website
www.eventra.com.au
Email
[email protected]
ABN
43026013729
Company Background
At Eventra we pride ourselves on taking the time to listen and understand your business. We design
solutions to meet your current requirements whilst supporting future growth and change. Our
strategic consulting services help clients reduce costs, drive efficiencies, improve service quality
and create business value by better aligning technology investment with your overall business
strategy. Eventra disciplines include: • IT Strategy planning and advice • Enterprise Architecture •
Supplier/vendor assessment • Business case preparation • Board and Executive Management
facilitation Eventra also provides Programme and Project Management services and resources to
large and SMB clients. Each resource has these skill levels to operate within a Prince2 and PMBOK
umbrella. These services have included the full spread of Project Management disciplines across the
systems development life cycle including (but not limited to) the management of: • Planning •
Scope • Cost • Quality • Scheduling • Change & Communications • Risk (identification and
mitigation) • Resource Management (internal and external) • Vendor liaison (including
procurement) • Implementation (including integration and transition management).
Company Accreditation (Optional)
Eve3ntra is progrerssing towards ITIL and CMMI accreditation and intend sto acheive both by the
end of 2010 FY
Organisational Project Management Maturity Assessment
Eventra is experienced in assisting clients align projects, programmes and portfolios with strategic
goals leading to tangible benefits such as consistency, reliability, effective resource allocation,
process stability and project performance. In addition to our project and programme level products
including PRINCE2® and PMBOK, we offer comprehensive services such as health checks and
maturity assessments that allow clients to assess organisational maturity and plan for continuous
improvement. Eventra has recently worked with Defence (DMO), Australia Post, Law firms and
Retail chains in providing Health Checks and maturity assessments. Recent project examples: 1)
Australia Post- Assessed maturity of project management approach, frameworks and processes used
by a key business stream to implement IT projects (in the context of a major systems transformation
program) against industry standard frameworks and best practices. Identified gaps and implemented
changes to improve project scoping, financial management, prioritisation, benefits realisation and
change control. 2) Retail chain – (Name is commercial in confidence) Conducted a comprehensive
review of project management maturity for a retail chain and identified key gaps and areas for
improvement then supported development of a standardised project implementation methodology,
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together with aligning vendor obligations and process to ensure compliance both internally but
within the broader delivery management scope.
Organisational Project Management Maturity Assessment Category
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Organisation Name FPMS (Ferguson Project Management Services
Pty Ltd)
Trading Name
FPMS
Contact
Mr Kenn Dolan
Address
Suite 6, 62-66 Glen Osmond Road
Suburb
Parkside
State
SA
Postcode
5063
Telephone
881721867
Facsimile
881721868
Website
www.fpms.com.au
Email
[email protected]
ABN
61089526116
Company Background
Ferguson Project Management Services Pty Ltd (FPMS) are Internationally Accredited
Management Consultants and Training Providers. Our core business is in the creation, development
and support of Portfolio, Program and Project Management capability within organisations. Our
highly skilled team of OGC / APMGroup Accredited Consultants bring together their qualifications
and expertise to provide value-adding solutions to clients from a diverse range of industries. These
industry sectors include Commonwealth and State Government Agencies Research and
Development, Commercial, Oil and Gas, Aid Agencies and other blue chip organisations. The
FPMS emphasis is on the appropriate application of internationally recognised best practice
management principles. Our pragmatic implementation of these methodologies, in the establishment
and nurturing of Program and Project Management Capability is testimony to our versatility,
professionalism and commitment in guiding and supporting our clients towards an environment of
excellence. FPMS were the first OGC / APMGroup Accredited Consulting Organisation for both
Managing Successful Programs (MSP™) and PRINCE2®, in Australia. As such we have worked
collaboratively with clients worldwide using the P3M3™ (Portfolio, Program and Project
Management Maturity Model) to identify a structured way forward then mentoring and coaching
executives through the complex business transition from the current state to the new corporate
capability.
Company Accreditation (Optional)
OGC/ APMGroup Accredited Consulting Organisation (ACO) in P3M3™, MSP™, P3O™ and
PRINCE2™. OGC/ APMGroup Accredited Training Organisation (ATO) in MSP™, P3O™ and
PRINCE2™. PMI Global Registered Education Provider(REP)providing PMBoK Based training in
Project Management and PMP and CAPM examination training. Buzan Licenced Mind Mapping
Instructors (BLI)
Organisational Project Management Maturity Assessment
FPMS are experienced in the application of a number of models for assessing organisational,
programme and project management capability. Regardless of the method or standard adopted,
FPMS have a policy of appointing an Accredited MSP and PRINCE2 Consultant to lead any review
team. This combination of knowledge and experience which is recognized through these
qualifications provides, credibility and understanding, to the manner in which the review is
undertaken. FPMS is fully accredited to apply the complete P3M3 model. We have a number of
tools to expediently apply the P3M3 model and the ability to have our findings independently
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certified by APM Group. FPMS has undertaken a number of assignments which commenced with
the application of the P3M3 model to determine the organisational capability and maturity.
Importantly, the results of the review have always led to constructive changes to consciously adopt
more appropriate practices.
All of our assignments are led by an Accredited MSP and PRINCE2 Consultant ensuring the
necessary combination of knowledge and experience.
Our Clients are in the public and private sectors and they have welcomed the application of a model
to provide a realistic and unbiased review. Importantly, the results of the review have always led to
constructive changes.
Some recent experiences include:
o
Western Australia Police – P3M3 Assessment and implementation of recommendations.
FPMS undertook a P3M3 Assessment and developed a Business Plan for the implementation of
improvements within the police environment. FPMS continue to be involved in the rolling out of
these changes.
o
Santos – P3M3 Assessment. FPMS reviewed the IT project environment within Santos and
noted that all of the recommended changes were implemented.
o
DSTO – P3M3 Assessment. FPMS undertook a maturity assessment for several divisions
and implemented change and established PMOs.
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Organisation Name Fujitsu Australia Limited
Trading Name
Contact
Mr Kym Petney
Address
Level 1, 19-25 Moore St
Suburb
Turner
State
ACT
Postcode
2612
Telephone
02 6250 9753
Facsimile
02 6249 1620
Website
www.fujitsu.com/au/
Email
[email protected]
ABN
19001011427
Company Background
Fujitsu Australia Limited is a full service provider of business and information technology and
communications solutions. We partner with our customers to offer services from strategic
consulting to application and infrastructure solutions and services. Fujitsu has earned a reputation as
a supplier of choice for leading corporate and government organisations and has grown by
reputation into a full service provider in this region offering true end-to-end business and IT
solutions.
We combine professional expertise, world-class methodologies and consulting and application
services with adaptive platforms, advanced solutions and products to deliver the business results our
clients are seeking - results that transform businesses and provide a return on investment.
Fujitsu has:
* Over 10 million customers and 160,000 professional staff in 60 countries around the world
* 3,000 Australian and New Zealand staff
* Long-term clients in every sector – government, healthcare, justice, finance, manufacturing, retail,
telecommunications, transport, distribution and utilities
* A proven track record for delivering successful projects that achieve real business benefits and
return on investment
* An annual investment of more than US$2 billion researching and developing cutting-edge
business technologies, resulting in over 32,000 patents with more being added all the time.
Company Accreditation (Optional)
Fujitsu’s Quality Management system meets the requirements of AS/NZS ISO 9001:2000. We
continually seek ways to improve our processes and ensure they continue to meet the requirements
of our customers and the technological and business environment.
Fujitsu is registered with SAI Global Assurance Services. The registration covers the Quality
Management System for design, sales, consulting, administration, installation, maintenance, service
and support of information technology and telecommunications solutions, products, networks and
services. These include management consulting; strategic planning; design and development,
logistics, integration, configuration and commissioning of hardware and software products;
management and operations of computer processing facilities; provision of help desk facilities and
services.
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Fujitsu's consultants are well versed in methodology and industry best practices including Portfolio
Management Capability Maturity, IT Infrastructure Library (ITIL) and SEI Capability Maturity
Model (CMM).
Organisational Project Management Maturity Assessment
Fujitsu has extensive experience in working with different organisations to assess, audit and
implement effective Project Management processes, methods and tools. Fujitsu’s Management
Suite™ method is a comprehensive and modern Project Management Method (PMM) that can be
applied to a wide range of project types.
Fujitsu’s PMM is based on the principles and framework proposed in the Guide to the Project
Management Body of Knowledge (PMBOK®). PMM also supports most of the activities specified
by Level 2 and 3 Key Process Areas of the Software Engineering Institute (SEI) Capability
Maturity Model (CMM) related to project management and is fully compliant with PRINCE2.
Our service capability includes:
* Current state assessment of all elements (egg. processes, competencies);
* Future state definition of what the future organisation or capability will look like relative to
industry best practices and the appropriate maturity model being used;
* Gap analysis to fully understand the quantum of change between the current and future state; and
* Holistic implementation plan to achieve their desired future state.
Our approach ensures that the assessment outcomes and recommendations are clearly aligned to the
organisation’s objectives and based on industry best practices.
Recent experience includes IP Australia and DIMIA (now DIAC).
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Organisation Name Global Sapphire IT (Australia) Pty Ltd
Trading Name
Contact
Mr Joce Santa Maria
Address
8 Carinya Road
Suburb
Picnic Point
State
New South
Wales
Postcode
2213
Telephone
0422 188 272
Facsimile
02 9792 1163
Website
www.gsiorg.com
Email
[email protected]
ABN
91106950565
Company Background
GSI’s core competencies are in the areas of providing ICT solutions, strategic alliances and valueadded services. At GSI, we undertake strategic alignments, whether such alignment is between ICT
and business strategies, or a re-engineering of business processes. We adopt a solutions-oriented
approach to the application of its technology, and doing so with the knowledge and understanding
of key industries and business processes to deliver objectives. We work with you to facilitate a onestop-shop of integrated services which ensures that your objectives are fulfilled in a rapid
timeframe. Combining solid industry experience and technology skills, GSI possesses a strong
functional perspective that makes it effectively capable to provide counsel on technical information,
develop and link it to business strategy in a cost-effective manner. GSI resources have extensive
experience in the Information and Communications Technology industry providing consulting to
such arenas as Australasia, Asia Pacific, Europe, Middle East and the US. Our experience and
reputation for delivering high quality outcomes and achieving outstanding results working with our
organisations continue to grow. It will come as no surprise to the market that we consider our
experienced team to be GSI’s key winning differentiator.
Company Accreditation (Optional)
Oracle Business Partner; Members of Australian Institute of Management; Members of the
Australian Computer Society; Members of the Project Management Institute; Members of the
Institute of Management Consultants; Prince 2 Practitioners; OPM Practitioners. PMBOK
Practitioners BABOK Practitioners
Organisational Project Management Maturity Assessment
GSI helps the organisation explore the pragmatic implementation of P3M3 through an agreed
roadmap and transition process. Assessment and improvement in driving organisations to Project
Management Maturity is executed through the OPM foundation concepts, relevant best practices
and terms based on our industry experience.
Burwood Council: Project Management Assessment used to measure the organisation against all the
best practices present in OPM. The developed roadmap demonstrating the paths from the
organisation's current state of assessed capabilities to its intended future state.
Panasonic : Produce an assessment of Project Management Maturity and deliver a strategy for
implementing projects using best practice across the region.
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Blue Dot: Produce an assessment of Project Management Maturity (P3M3 and OPM)and deliver a
strategy for implementing projects using best practice.
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Organisation Name Goal Professional Services Pty Ltd
Trading Name
Goal Group
Contact
Mr Alan Rankins
Address
7 Riverside Drive
Suburb
Mayfield West
State
NSW
Postcode
2304
Telephone
02 4967 4500
Facsimile
02 4967 4600
Website
www.goalgroup.com.au
Email
[email protected]
ABN
65 122 098 695
Company Background
Goal and the Goal Group were established in 2006, utilising consultant/PSP experience in Project
and Program Management and Change Management, with a particular emphasis on continuous
improvement.
Goal and the Goal Group assists organisations to analyse and better understand their operating
environments, in order to develop their capabilities in strategic procurement and supply chain
capability. We gain a thorough understanding of the commercial and competitive environment and
identify specific challenges relating to capabilities, policies and procedures. The Group’s expertise
is in developing and implementing strategic solutions for our clients. Key to success is cost control,
management of budgets, and capability improvements.
Headquartered in Newcastle and open in Melbourne, Sydney, Adelaide, Canberra and Wellington
New Zealand, Goal operates across Australasia and globally. We cover strategic planning,
governance, organisational maturity and portfolio/programme/project management consulting,
training and delivery support services.
Goal’s clients have included KPMG, PWC, Rolls-Royce, Thales Australia, training providers, the
Defence Materiel Organisation (DMO); Federal and State government departments and SMEs. We
are innovators in the fields of leadership, learning and development. We have accredited Gateway
Reviewers.
Goal is an Accredited Training Organisation for both MSP® and PRINCE2® and the Goal Group
boasts an RTO in Project Management accreditation and certification.
Company Accreditation (Optional)
Goal Professional Services Pty Ltdis an Accredited Training Organisation for PRINCE2 and MSP.
A number of the Goal Group members hold ISO 9001/2000 accreditation. Specific members hold
required engineering accreditations.
A Goal Group member is a Registered Training Organisation able to provide Project Management
qualifications up to Advanced Diploma level.
Goal offers P3M3 organisational maturity assessments and Gateway Reviews.
Goal Professional Services is a member of the Defence Industrial Security Programme (DISP) and
maintains appropriate defence security clearances for its consultants.
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Organisational Project Management Maturity Assessment
We achieve results for our clients through a four-phased approach:
The P3M Maturity Assessment begins by assessing the current organisational capability and
maturity level. Using the maturity model P3M3, and the latest academic research, we determine the
client’s desired outcomes, and target areas in which changes should be focused to optimise value;
concentrating on areas known to be problematic thus having the greatest potential for improvement.
The target level of maturity varies based on specific goals, strategies, resource capabilities, scope,
and needs.
The Improvement Plan is derived to implement specific recommendations via a sequenced roadmap
with milestones for improvement activities. The plan covers those activities that build and maintain
a programme and project infrastructure of effective approaches and management practices. The plan
also addresses change enablers that will help overcome any cultural barriers.
Ongoing guidance and implementation support is provided to quickly deploy the improvement
recommendations.
P3M Maturity Re-assessment is a key element of our approach in order to confirm tangible benefits
have been achieved. Goal conducts an abbreviated follow-up maturity assessment and compares the
newer findings with the baseline maturity level. New and/or supplemental recommendations are
provided to reflect current business priorities and areas of focus for further progress.
Goal’s consultants used this framework to determine performance levels and avenues for
improvement in the Waikato District Health Board in NZ. The Goal Group has undertaken P3M3
evaluations for State Government Departments in Victoria, for the Attorney-General's Department,
for the Department of Defence, and for several Universities and not-for-profit organisations.
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Organisation Name HineSight Development
Trading Name
Contact
Mr Simon Hine
Address
PO Box 3080
Suburb
Weston
State
ACT
Postcode
Telephone
0262874963
Facsimile
Website
www.hinesight.com.au
Email
[email protected]
ABN
14110850747
2611
Company Background
Achievement of your objectives depends on effective execution. Improving your capability and
capacity around project and program management can be a great way to improve alignment
between day to day activity, the delivery of desired outcomes and the realisation of benefits.
Projects – temporary endeavours designed to deliver specific outputs, and programs – sets of related
projects designed to achieve particular outcomes, are an increasingly important part of
organisational life. HineSight Development provides project and program management services that
help improve your capability, and enhance your capacity to deliver. Project and program
management consulting services support clients in the development and delivery of projects and
programs. Services include: • Design of project/program approach • Development of
project/program plans • Stakeholder analysis • Scope identification • Quality assurance of
project/program processes and artefacts Project and Program Management is becoming an
increasingly sophisticated and knowledge based field – there are lots of ways to go about it and not
every approach is right for every situation. Our consultants are qualified and certified across the
major discipline approaches and we use our experience in the delivery of projects and program to
help tailor an approach that suits your circumstances.
Company Accreditation (Optional)
Our methodology base includes – Prince2, PMBOK, MSP, P3O, the Standard for Program
Management and more. Our consultants are members of the Project Management Institute, and
HineSight Development is an APMG Accredited Consulting Organisation.
Organisational Project Management Maturity Assessment
HineSight Development is an APMG Accredited Consulting Organisation (ACO). This means that
we are accredited to conduct P3M3 Assessments. P3M3 – Portfolio, Programme and Project
Maturity Measurement Model - is the Governments preferred capability assessment tool – based on
the work of the UK Office of Government Commerce. We have provided initial advice on P3M3 to
the Department of Parliamentary Services, and to the Department of Climate Change and Energy
Efficiency. HineSight consultants, as PMI endorsed Project Management Professionals (PMP) can
also provide advice on the application of the PMI’s maturity assessment model – the Organisational
Project Management Maturity Model (OPM3).
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Organisation Name IBM Australia Limited
Trading Name
IBM
Contact
Ms Permenthri Pillay
Address
8 Brisbane Ave
Suburb
Barton
State
ACT
Postcode
2600
Telephone
02 6201 8100
Facsimile
02 6201 8167
Website
www.ibm.com.au
Email
[email protected]
ABN
79000024733
Company Background
IBM is the largest information technology services company in the world, with $US103.6 billion of
revenue, pre-tax profit of $US16.7 billion and total assets of $US109.5 billion. IBM service teams
link with IBM industry experts, research divisions and thousands of business partners to help clients
succeed in delivering business value by becoming more innovative, efficient and competitive
through the use of business insight and information technology (IT) solutions. Worldwide, IBM
employs over 355,000 people and has a significant global presence, operating in 170 countries, with
approximately 60 percent of its revenue generated outside the United States. Approximately 65
percent of the company’s employees are located outside the United States, including about 30
percent in Asia Pacific.
IBM Australia Limited is a leading supplier of information technology, software and services. IBM
is a significant business in Australian terms with more than 14,000 employees Australia wide, and a
turn over of $AU 3.9 billion (FY2007). Entrenched professional networks with the wider
international IBM community enable IBM to tap into the broad and varied resources of the
corporation as a whole. IBM currently has a number of significant commitments under contract and
has a well established relationship with the federal government sector
Company Accreditation (Optional)
IBM across the whole of Australia and New Zealand has been recognised for its overall quality
efforts by the granting of a single AS/NZS ISO 9001:2000 Quality Management System
Requirements certification covering all Sales and Services activities. A condition of the
certification is that IBM Global Services’ quality processes are audited on a regular basis and the
majority of the yearly surveillance program is conducted in Services aspects of our business IBM’s
Application Management Services (AMS) Delivery group has been assessed at SEI © CMMi 5, the
first organisation within Australia and one of the largest world-wide to be independently assessed to
be operating at this, the highest, level by the Software Engineering Institute (SEI).
IBM has undergone a number of audits to the AS/NZS ISO/IEC 17799:2004 Information
Technology - code of practice for information security management and on each occasion the
systems deployed to support clients have been found to be highly compliant.
Organisational Project Management Maturity Assessment
IBM has real life experience in taking organisations from zero through the various Software
Engineering Institute (SEI) Capability Maturity Model Integration (CMMI) levels up to and
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including CMMI Maturity level 5. This real world experience distinguishes IBM from many other
CMMI consulting organisations that possess only the theoretical/academic experience.
IBM is in the unique position of not only having helped other organisations but also in that “we
have done it to ourselves”. IBM Australia’s AMS (Application Management Services) operation
achieved CMMI certification in November 2003. IBM AMS was also the first organisation in
Australia to be appraised at Software Engineering Institute Capability Maturity Model Integration
(CMMI) Maturity Level 5. In the process of achieving CMMI Maturity Level 5 and continuing to
maintain that level, IBM’s AMS staff across the organisation have developed a level of expertise in
understanding the requirements of CMMI and achieving them as a business enabler, rather than an
academic exercise. IBM has a Global Team of experienced Transformation Managers and CMMI
Consultants, SEI authorised CMMI Instructors and Lead Appraisers, including several based in
Australia. Our team can provide the required gap analysis assessment, training, transformation
services and perform formal CMMI based appraisal recognised by the SEI.
In addition to implementing CMMI for IBM Australia, IBM has provided CMMI assessment and
consulting services for clients in Australia and internationally including Centrelink, the large
international dairy company Fonterra and several finance and insurance companies.
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Organisation Name ILX Group PTY LTD
Trading Name
ILX Group
Contact
Miss Michelle Phillips
Address
Darling Park, Tower 2, Level 20, 201 Sussex Street
Suburb
Sydney
State
NSW
Postcode
Telephone
0290061222
Facsimile
Website
www.ilxgroup.com
Email
[email protected]
ABN
73141075336
2000
Company Background
ILX Group is the leading provider of training and consultancy in the areas of Programme, Project &
IT (ITIL) Service Management and Business Financial Awareness. It delivers these services
through a range of consultancy and training options that meet the client’s needs, encompassing elearning, instructor-led training, blended training, gaming and implementation workshops. ILX
Group provided more PRINCE2 examinations than any other training provider in the world
according to APM Group official statistics for the full calendar year 2009. In 2009 ILX Group
trained over 75,000 people from more than 5,000 active customers across 97 countries worldwide.
ILX Groups examination pass rates exceed the national average. Having been a PRINCE2
Accredited Training Organisation (ATO) since 1997 and with subsequent accreditations in
Managing Successful Programmes (MSP), Management of Risk (M_o_R), IT Service Management
(ITIL), IS Project Management (ISEB) and the entire range of APM Training Events, ILX Group’s
experience in developing and delivering Programme, Project and Service Management training and
related services is at the forefront of the training industry. In addition, as an Accredited Consultancy
Organisation (ACO) ILX Group fully understands the practical implications associated with
introducing methodologies into your business.
Company Accreditation (Optional)
ILX Group confirms that we hold the ISO9001 quality assurance certificate for Project and
Programme consulting and training. All of ILX Group’s training materials and quality systems are
accredited by The APM Group, ISEB and APM as appropriate. ILX is also accredited by and/or
belongs to the following trade bodies: The Association for Project Management The APM Group
The Best Practice User Group (BPUG) The British Computer Society/Information Systems
Examination Board The British Standards Institute (Accredited to ISO 9001:2008) The Chartered
Management Institute The UK Accreditation Service (UKAS) Buying Solutions Framework
Training Provider
Organisational Project Management Maturity Assessment
As an APM Group Accredited Consulting Organisation, ILX Group offers a suite of services that
optimise your organisation’s portfolio, programme and project management capability through
pragmatic application of the OGC’s P3M3. Our services include defining a capability maturity map
which enables our client to ascertain the strengths and improvement opportunities in their current
delivery capability. In one recent example a private sector client with an established track record in
on-time, to-budget delivery encountered a worrying rise in development costs. We enabled our
clients to identify delivery issues related to project governance at project initiation by conducting a
Organisational Project Management Maturity Assessment Category
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structured assessment of their project management maturity and devising an improvement project
plan - including a series of capability development and process improvement interventions that
shaped and developed our client’s Governance and Project Direction teams. This new capability
was validated by a formal accreditation assessment against the P3M3 standard. At the other end of
the capability curve, ILX recently supported a public sector client - a newly created UK NonDepartmental Government Organisation - with a compelling requirement to rapidly embed best
practice project and programme management. To meet this requirement ILX engaged the client’s
change teams in developing frameworks based on best practice methodologies (PRINCE2® and
MSP®). Once established and embedded these frameworks were assessed by ILX consultants
against P3M3 and certified by the APM Group, enabling the organisation to deliver a key strategic
objective of ‘mature’ delivery capability within its first 12 months of operation.
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Organisation Name Information Professionals
Trading Name
Information Professionals
Contact
Mr Mark Nicholls
Address
PO Box 15390
Suburb
City East
State
QLD
Postcode
4002
Telephone
61733030396
Facsimile
61733031111
Website
www.informpros.com
Email
[email protected]
ABN
73094990057
Company Background
Information Professionals is a specialist provider of management services for complex IT and
related initiatives. Information Professionals was conceived to fulfil the need of providing expertise
and experience on the delivery of Programme and Project Management outcomes free of third party
agendas. Our clients can be assured that we are product and vendor agnostic, and always respond to
client requirements with integrity and objectivity. We were established in 2000, and have grown
through successfully delivering services to government as a first priority. We now operate in
Canberra, Sydney and Brisbane, with emerging business in Melbourne and Adelaide. We have
particular expertise in large complex change projects, and strong capabilities in connecting
governance, management, process, and quality. We have an adaptable approach to our assignments
and add lasting value to our clients. We work with the main-stream standards (PMBoK, PRINCE2
and MSP), applying them in a pragmatic way. This allows the topping up of an existing
environment without constant reinvention of existing practice. Information Professionals
consultants are valued by our clients for their deep experience, flexibility, reliability, and quality of
the outcomes they deliver. Feedback from a recent survey of clients rated the expertise of our
people as “excellent”.
Company Accreditation (Optional)
At Information Professionals, we promote a commitment to quality through both quality assurance
and quality control methods, and the application of established procedures, standards and tools.
Information Professionals has established and maintains an effective quality control system which
will operate in conjunction with other management functions within the company to ensure that our
customers receive quality service at all times. The basis of the Information Professionals Quality
System is the application of ISO9001 to Information Professionals daily business operation. This
quality control system is to be continually improved to ensure its effectiveness with changing
business and technology conditions. We can assist with developing and implementing practical
plans, systems and strategies that address the issues of quality. It is our belief that at the heart of all
good quality is the commitment to progress, to learning, and to sustainable and continuous
improvement. This is then underpinned by appropriate procedures and methods to capitalise on the
learning generated from the organisation. Our methods and skills leverage from PRINCE2, MSP,
PMBoK, Capability Maturity Model, ITIL, COBIT and Balanced Scorecard. Many of our
consultants hold membership with the Australian Institute of Project Management (AIPM), other
relevant professional associations, and relevant post-graduate qualifications.
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Organisational Project Management Maturity Assessment
Whether establishing, reviewing or supplementing an existing capability, Information Professionals
can ensure that your overall delivery capability is understood and enables you to progress in
maturity and improve performance on a sustainable basis. Our capability assessment encompasses
all major methodologies for assessing organisational project delivery maturity including CMMI,
P3M3, and OPM3. As part of our engagement with Brisbane City Council, organisational maturity
assessments were made across a number of areas. While this was not a formal assessment, the
maturity assessments were used to both define existing practices and methods, and also to define
maturity pathways in obtaining a Centre of Excellence in project delivery. CMMi, P3M3 and PPfM
from the UK, were used in these assessments, and considerations made at a project, programme and
portfolio level as part of the assessment, and in defining maturity and improvements pathways for
the ongoing development of the organisation. In 2006, Information Professionals was asked to
provide a review of the execution of a multi-stage project rollout within Corptech. This was the first
such review and was to be followed by the ongoing improvement in organisational performance to
support multiple ongoing projects and releases. The method used was PRINCE2 with some MSP
elements. As such, both these methods were used in the review, along with P3M3, as a guide to the
maturity of that organisation. This provided the context on project performance (and therefore
project methodology assessment) and organisation wide performance (and organisational maturity).
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Organisation Name ITPM Pty Ltd
Trading Name
Contact
Mr Nicolas Samuelson
Address
Level 4, 123 Epping Road
Suburb
North Ryde
State
NSW
Postcode
2113
Telephone
299001400
Facsimile
299001444
Website
www.itpm.com
Email
[email protected]
ABN
46085612933
Company Background
Formed in 1998, ITPM has offices in Melbourne, Sydney and Brisbane. Upon finalisation of the
company merger with PMPartners, due for completion on 31st March 2008, the new entity will
employ in excess of 56 staff including 41 professional services personnel with access to a large
number of specialised resources.
ITPM is a professional project management, accreditation and business analysis organization,
specialising in providing Australia’s most comprehensive Training, Consulting, Delivery and
Recruitment services. We focus on providing our clients with professional project staff enabling us
to provide a unique and refreshing service to the market place.
We have the skills, ability and knowledge to rapidly understand the scope of a project and identify
the type of skills, level of experience and technology expertise necessary for our clients’ project
success. This ensures we are capable of providing the right project staff and continue to attract,
supply and seamlessly engage those required skills to develop and lead your project team.
We have a reputation for flexibility and innovation, which we consider fundamental qualities in
supporting the projects AGIMO undertake now and into the future.
We have established a solid reputation in all facets of program and project delivery to private
enterprise organisations and Government Departments (Federal, State and Local).
Company Accreditation (Optional)
ITPM has achieved the following accreditation with recognised industry bodies and associations;
- ITPM was the first Professional Service Organisation to be acredited by AIPM as a PMO. This
indicates our business is managed in line with the requirements of a Project Managed Organisation
- Registered AIPM - Project Management
Assessors
- Certified practitioners and an ATO for
PRINCE2 .
- PMI - Global Registered Education
Providers
- Endorsed course provider for the IIBA.
- CompTIA Subject Matter Experts (SMEs)
- Certified Authorised ITIL Foundation
Certificate Workshops provider
- Certified practitioners and an ATO for MSP.
In addition, ITPM provides all of its Project Managers with membership in the Australian Institute
of Project Management and registration in the AIPM RegPM program. Currently approximately
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70% of ITPM's Project Managers have been assessed Master Project Director level 6 (MPD 6), the
highest rating available.
Organisational Project Management Maturity Assessment
Organisational Maturity Review
The challenge of linking organisational strategy to successful project delivery is one faced by even
the most progressive of organisations, and there is no "one size fits all" remedy.
That's why ITPM has applied the following standards to develop a world class Organisational
Maturity Review (OMR).
- OPM3: Organisational Project Management Maturity Model v1 2003 (owned by the Project
Management Institute).
- PMMM: PRINCE2 Maturity Model v2005 (owned by the Office of Government Commerce).
- Portfolio, Programme and Project Management Maturity Model (P3M3) v1.0, 2006 (owned by the
Office of Government Commerce).
- PMO: The Australian Institute of Project Management's Project Managed Organisation Award
The ITPM OMR comprises six streams:
1. Portfolio and Program Management
Infrastructure.
4. Organisational Improvement.
2. Project Management Methodology.
6. Knowledge Management.
5. Organisational Leadership and Innovation.
3. Project Governance.
The OMR Assessment is delivered online (or blended) allowing key staff to easily rank
organizational capability in the above areas.
Following completion, a summary report will be produced that analyses strengths and weaknesses
to enable improvement planning.
The benefits of matching against internationally accepted best practice include:
- Deliver a benchmark for improvement and results
- Set realistic targets for improvement
- Measure progress towards enhanced capability
- Strategic Objectives become Organisational Results
Recent client engagements include:
1. Tyco
ITPM provided tangible and actionable outcomes focused on the following:
- Identification of key issues and cause based the outcome of the Online Project Management
Maturity Review)
- Identification of quick win strategies that could be implemented to address short term
improvements
- Identification of longer term strategies
2. Sydney Harbour Foreshore Authority
ITPM delivered a comprehensive maturity review with recommendations and roadmap. This
review was benchmarked against the AIPM’s PMO award
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Organisation Name Jacobs Australia Pty Ltd
Trading Name
Contact
Mr Scott Mackenzie
Address
7/8-10 Hobart Pl, GPO Box 1976
Suburb
Canberra
State
ACT
Postcode
2601
Telephone
02 6272 0619
Facsimile
02 6230 6973
Website
www.jacobs.com.au
Email
[email protected]
ABN
12079749287
Company Background
Overview
Jacobs Australia (JA) is part of the Jacobs Engineering Group Inc (JE) headquartered in Pasadena,
California. JE is one of the world’s largest and most diverse providers of professional technical
services. With annual revenues exceeding $US8.5 billion and over 54,000 people, Jacobs offers
full-spectrum support to government, industrial and commercial clients across multiple markets.
Services include scientific and specialty consulting as well as all aspects of engineering and
construction, and operations and maintenance. JE is therefore an extensive source of capacity and
capability should JA need to call upon international assistance.
Overview of the Group
Our immediate parent within JE is Jacobs Technology Inc, headquartered in Tullahoma, Tennessee.
Jacobs Technology is the Aerospace and Defence arm of the company and provides scientific,
engineering and technical services to a wide range of government clients, including NASA.
Organisational Structure
JA falls within the ‘Scientific, Engineering and Technical’ core market of Jacobs Technology which
reflects our role of providing specialist professional project management, systems engineering and
management consulting services to government and commercial clients.
Company Accreditation (Optional)
We control the delivery of services (including Risk management) through the application of our
Client Service Delivery Model (CSDM). The CSDM itself and the organisational responsibilities
for its effective operation are detailed in JA Standard Operating Procedure (SOP) 200-6, an integral
part of our ISO9001:2000 certified Management System (first certified by Lloyd’s Register in June
1999 and continuously certified since then). All system SOPs, associated forms and templates are
available to all employees. Documentation currency is controlled through all posted versions taking
precedence over any ‘uncontrolled when printed’ versions.
The CSDM is an overarching SOP and hence separate SOPs are not developed for individual
activities, rather appropriate plans are developed where particular levels of detail are required. For
example, Independent Verification and Validation (IV&V) activities on software being provided to
a client’s project are conducted under the control of the CSDM and in accordance with the
applicable standard as identified in the IV&V plans developed for the activity.
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We have established an industry capability within Australia to perform independent Capability
Maturity Model Integration (CMMI) appraisals, training and consultancy.
This capability includes a formal Teaming Agreement with ‘The Process Company’, a US-based
SEI Partner authorised to deliver CMM/CMMI related services internationally.
Organisational Project Management Maturity Assessment
We have established an industry capability within Australia to perform independent Capability
Maturity Model – Integration (CMMI®) appraisals, training and consultancy.
This capability includes a formal Teaming Agreement with ‘The Process Company’, a US-based
SEI Partner authorised to deliver CMM/CMMI® related services internationally. SEI-authorised
services which we can deliver are:
- CMMI® training
- CMMI® SCAMPI appraisals
- CMM training
- CMM-Based Appraisal for Internal Process Improvement appraisals
- SE-CMM training
- SE-CMM appraisals
We use a well-developed and proven strategy for delivering process improvements and conducting
CMMI appraisals. The strategy:
- obtains a clear understanding of the business goals and needs that motivate the organisation
toward process improvement,
- provides training to appreciate the improvement framework, the CMMI and how to manage
improvement efforts,
-determines the current state of the organisation’s processes relative to the improvement framework
through the use of either CMMI appraisals or benchmarking,
- provides workshops to help the organisation develop a plan for acting on the findings of a
benchmark or appraisal, and
- provides necessary training, workshops, and expertise needed to help the organisation implement
the action plan.
We have assisted the Australian Tax Office in planning and execution of CMMI® based process
improvement initiatives, and ensured that any process improvement plans/action plans aligned with
the CMMI® framework and organisational needs.
We have also provided a CMMI consultancy to Telstra to review its Technology Delivery Process
and conducted Appraisal Requirements for CMMI (ARC) compliant Class C and B appraisals on a
sample of Telstra projects.
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Organisation Name Jakeman Business Solutions Pty Ltd
Trading Name
Contact
Dr Miles Jakeman
Address
Unit 1, 10 Kennedy Street
Suburb
Kingston
State
ACT
Postcode
2604
Telephone
261621149
Facsimile
161621153
Website
www.jakeman.com.au
Email
[email protected]
ABN
72101963240
Company Background
JBS is a dynamic Canberra based company and wholly owned subsidiary of The Citadel Group
Limited (CGL), a leading professional and managed services provider with 300 staff nationwide, a
$65m annual turnover, and an ability to draw on the expertise of over 3,000 people. We provide:
tailored solutions that meet the specific needs of our clients;
relevant products and services;
highly skilled and expert staff; and
management advisory and consultancy support services at competitive rates.
JBS has managed numerous projects with major Government agencies and the private sector and
delivered a wide range of products and services on time and within budget. We have a core group of
staff with a network of strategic alliances with business associates and partners. We have an
impressive history of delivering quality solutions to clients, working closely with clients to define
the problem, provide suitable and timely solutions, and then if required, assist with the
implementation program.
We have considerable expertise in the development and delivery of Security Risk Management
support. We have worked with almost all of the Commonwealth Government's defence, security,
border management and law enforcement agencies and represent a low risk solution due to our solid
understanding of Australia's complex security environment.
We were an endorsed supplier under the earlier Australian Government Endorsed Supplier program.
Company Accreditation (Optional)
JBS is an endorsed Registered Training Organisation (RTO) offering national accredited training up
to and including Advanced Diplomas across a range of specialist business education and ICT
courses – our RTO Number is 88134 and can be checked at www.ntis.gov.au. This accreditation
requires us to maintain a detailed quality management system that is reviewed annually and
externally audited.
Organisational Project Management Maturity Assessment
JBS provides Professional Advisory services using highly qualified and experienced consultants
who can support the organisational project management maturity assessment of our clients to ensure
they are fit-for-purpose, workable and address the project management needs of our clients.
Organisational Project Management Maturity Assessment Category
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JBS is well positioned in providing sound and relevant advice on the maturity of Project
Management within organisations. JBS consultants have the relevant qualifications and experience
in applying the principles and practices of PMBOK and Prince 2 to any assessment. JBS is also
able to adapt and balance the scope of the review to meet any specific Organisational project
management requirements. Two examples using methodologies such as P3M3 and CMMI that
demonstrate our contribution and consultancy support services are:
•
The Defence Invoice Scanning and Imaging Project delivering improvements to the
payment process and introducing technology enhancements through a combination of a credit card
management system, web purchasing, data imaging technology and electronic statement processing.
JBS reviewed the Defence project management practice as applied to this project and made a
number of recommendations and identified lessons learned for future improvement and maturing of
the project management practice.
•
The Defence Customer Service Delivery Improvement Project aimed at improving front
office service delivery access points, rollout of Customer Service Centres (CSC) on every major
base and the development the knowledge management system (KMS). JBS reviewed the Defence
project management practice as applied to this project and made a number of recommendations and
identified lessons learned for future improvement and maturing of the project management practice.
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Organisation Name KDN Services Pty Ltd
Trading Name
KDN Services Pty Ltd
Contact
Mr Domenic Novia
Address
PO Box 408
Suburb
Mount Barker
State
SA
Postcode
5251
Telephone
0883912994
Facsimile
0883912994
Website
www.kdn.com.au
Email
[email protected]
ABN
39114172600
Company Background
KDN Services Pty Ltd (KDN) is a South Australian based company providing consulting services
to the ICT industry. KDN is responsive to the needs of organisations with a wealth of experience,
processes and a methodology gained from work in the Management Consulting areas of the ICT
industry. Our experience comes from working with large consulting organisations and engagement
across all tiers of Government (including SA, Federal and Local) and the private sector. KDN
maintain a flexible approach and have agreements with companies to cover additional scope and
capacity to provide a comprehensive delivery service. To increase the coverage of services and
provide greater flexibility for alliances and partnerships, KDN recently established RTI Consulting
(RTI) with a focus on the Commercial Sector. Through this expansion we can leverage off of the
skills, processes and methodology that have made KDN successful to provide an increased ICT
service delivery capabilities and resource pool of experienced consultants. RTI is a KDN company
and through these entities KDN is able to provide greater security to its clients with the ability to be
able to handle larger assignments while at the same time being flexible and responsive to cost
pressures and providing cost-effective solutions.
Company Accreditation (Optional)
Not certified
Organisational Project Management Maturity Assessment
KDN was engaged by the Attorney-General’s Department to develop an Options Paper for a
suitable Program Management Office (PMO) for Justice Business Services. KDN followed a
structured approach to assess the project management capabilities and maturity level across the
business. This enabled KDN to identify and recommend a suitable PMO entry level. The project
was delivered on time and within budget. Upon acceptance of the Options Paper KDN was again
engaged to implement the preferred PMO model which included the development and
Implementation of a suite of project management tools and templates; introducing the model across
the business including the training of project staff and developing the reporting processes and
structures into for the ICT Executive Strategy Group.
JRS Petroleum engaged KDN to assist in an internal audit, review and recommendations for
developing and reengineering of business and project management processes, procedures and
templates. This consultancy was managed in consultation with the following key business areas
and mindful of other core business priorities: Administration; Finance; Technical Project
Management; Technical Project Business Analysis, and Software development. The final
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deliverable was a recommendations report which identified key areas of improvements that would
provide both tangible and intangible benefits to the organisation.
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Organisation Name Kitbag Consulting Pty Ltd (Government
Advisory Group)
Trading Name
Government Advisory Group
Contact
Ms Joy Murrell
Address
36 Dirrawan Gdns
Suburb
REID
State
ACT
Postcode
Telephone
0411702785
Facsimile
Website
www.ausgovadvisory.com
Email
[email protected]
ABN
83137685628
2612
Company Background
Kitbag Consulting Pty Ltd comprises of two business units; the Government Advisory Group and
the Company Secretariat Group located in both Canberra and Sydney. The Government Advisory
Group works as a cooperative of like-minded and experienced public sector professionals to meet
the needs of its clients’ and employees. The strength of this approach allows team members of the
Group to be highly flexible and innovative to perform complex tasks but provides structure and
certainty via the application of methodologies and administrative support required to deliver those
services. Each discipline specialist has worked in Government and the private sector delivering
public value for all Australians. Collectively they are responsible for superior standards of service
and a standing relationship committee of peer discipline specialists supports this. Their role is to
review all client satisfaction surveys to ensure client needs are being met or exceeded. Specifically
the committee will: - review delivery standards, quality and client satisfaction; - coordinate support
services and project teams; - coordinate all contracts established under the MUL; - coordinate
project teams is utilised - Approve methodologies for use; and - Ensure public value is being
delivered. The Government Advisory Group has access to a wide range of consultants and
contractors to deliver capability.
Company Accreditation (Optional)
All Government Advisory Group members hold current Australian Government security clearances
through our association with the Defence Industry Security Program and members hold one or more
of the following accreditations. - Australian Institute of Management - Australian Institute of
Company Directors - Australian Institute of Project Management - Australian Computer Society Institute of Actuaries of Australia - Project In Controlled Environments (PRINCE2) - Information
Technology Infrastructure Library (ITIL)
Organisational Project Management Maturity Assessment
Kitbag Consulting currently uses SAI Gobals’ Australian Business Excellence Framework (ABEF)
to conduct organisational maturity assessments, as it is a non-prescriptive leadership and
management system that describes the essential elements of organisational systems. It enables an
objective assessment of the key elements of a Programme, inter alia the projects, in seven categories
and based on twelve Quality principles. The Categories are leadership and innovation; strategy and
planning process; data information and knowledge; people; customer and market focus; processes
products and services and business results. The Principles are clear direction and a focus on the
achievement of goals; mutually agreed plans translating direction into actions; customer value,
Organisational Project Management Maturity Assessment Category
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influences organisational direction, strategy and action; to improve the outcome, improve the
system and its associated processes; the potential of an organisation is realised through its peoples
enthusiasm, resourcefulness and participation; continual improvement and innovation depend on
continual learning; all people work in an on a system; effective use of facts, data and knowledge
leads to improved decisions; all systems and processes exhibit variability, which impacts on
predictability and performance; organisations provide value to the community through their actions
to ensure a clean, safe, fair and prosperous society; sustainability is determined by an organisations
ability to create and deliver value for all stakeholders and senior leadership’s constant role
modelling of these principles and their creation of a supportive environment to live these principles,
are necessary for the organisation to reach its true potential. We are in transition to adopting the
P3M3 methodology.
Some of the assigments Kitbag consultants have been involved in are:
Attorney Generals’- Crisis Coordination Centre. Perform high level enterprise business
analysis incorporating process definition of the CCC to support detailed design of systems,
processes and facilities. Develop CCC business case with supporting user requirements, integrated
with the Parliament House Briefing Room, which supports the development, refinement and
exercising of selected high priority CCC systems, people, and procedures.
Defence Science and Technology - Crisis Management Improvement Project. Project
support the analytical and science elements of the National Crisis Coordination Capability (NCCC)
Program from a people process and technology perspective
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Organisation Name Mahindra Satyam (Satyam Computer Services
Limited)
Trading Name
Satyam Computer Services Limited
Contact
Mr David Castles
Address
Level 6, 39 London Circuit
Suburb
Canberra
State
ACT
Postcode
2601
Telephone
0061433553413
Facsimile
0061262635937
Website
www.mahindrasatyam.com
Email
[email protected]
ABN
25084580030
Company Background
Mahindra Satyam (MSAT- www.mahindrasatyam.com) (NYSE: SAY) is a leading global business
and information technology services company that leverages deep industry and functional expertise,
leading technology practices and an advanced global delivery model to help clients transform their
highest-value business processes and improve their business performance. MSAT has over 30,000
professionals operating in 60 countries. MSAT is a financially stable and a debt-free MSAT has a
clear vision for future. It also has a strong governance structure and a strong management team in
place. The core focus areas for MSAT include: • Enterprise Business Solutions • Integrated
Engineering Solutions • Infrastructure Management Services • Consulting and Enterprise Solutions
• Industry Native solutions • Application Developments and Management Services • Business
Process Outsourcing Recent Global accolodaes of MSAT are below • Gartner: MSAT is a reliable
brand and has innovative offerings as a Cloud Service Integrator(CSI) • IDC: Recognizes MSAT as
a formidable competitive force in the AsiaPac • TPI: MSAT ranked in Top 5 IT Service Providers
in AsiaPac • Dataquest: Listed in the Global Top 20 • Mr. Anand Mahindra, Vice Chairman and
Managing Director - Mahindra Group, has been invited to join the International Advisory Council
(IAC) of the Economic Development Board (EDB) of Singapore
Company Accreditation (Optional)
Please find below are the accrediations, the periodicity is 3 years and all are valid: -CMMI Ver 1.2
Development -ISO 9001:2008, (Quality Management System) -ISO 20000, (IT Service
Management) -ISO 27001, (Information Security) -BS25999, (Business Continuity) AS9100/EN9100, (Quality Management System for Aerospace Industry) -OHSAS 18001:2007,
(Health & Safety) -ISO 14001:2004, (Environment Management System)
Organisational Project Management Maturity Assessment
MSAT has developed in house assessment tools based on the various industry standards and it’s
experience across the industry. These standards address the evaluation of maturity at various
regions. • Business Portfolio - The Business Portfolio evaluator uses a multidimensional framework
to help senior management to assess the strengths and weaknesses of the organisations businesses
using the following levels of evaluations ~ Strategic – to understand and evaluate the measure of
growth and potential ~ Value Creation - to understand and evaluate the measure of financial
performance ~ Logic - to understand and evaluate the measure of corporate/ strategic fitment •
Project/ Portfolio Management Office Maturity – This maturity assessment framework addresses
various areas under the Project Management and provides a business map which relates to the
Organisational Project Management Maturity Assessment Category
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various objectives/ goals of the organisation. The various areas addressed under this maturity
framework are: ~ Demand Management, Benefits, Portfolio Management, Program Management,
Project Management, Project Tracking, Change Control, Governance, Resource Management, Issue
and Risk Management, Reporting, Financial Management • Project Management Tools maturity –
addresses the ‘Technical’, ‘Functional’ and ‘Vendor’ evaluation of various EPM/ PPM tools. This
evaluates the various sub-areas each with a list of desired features that are required by the
organisation. Case study:A leading sports academy in Qatar Consulting services:MSAT assessed
the current state of the organisation with respect to Program management and also a study on the
various tools being used for program management.
Case study: An Airplane Manufacturing Corporation
Consulting services:
• To assess the current practices in the life cycle and identifying the strengths and areas of
improvement and translate that into a maturity level rating
• To prepare a roadmap plan on how to plug the gaps identified during the process analysis and
improve the maturity of the processes
• The following process areas will be assessed:
• Project Planning
• Project Monitoring & Control
• Supplier Agreement Management
• Configuration Management
• Product & Process Quality Assurance
• Measurement & Analysis
• Requirements Management
• Organizational Process Focus
• Organizational Process Definition
• Organizational Training
• Requirements Development
• Technical Solution
• Product Integration
• Integrated Project Management
• Risk Management
• Decision Analysis & Resolutio
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Organisation Name Marabou Enterprises Pty. Ltd.
Trading Name
Marabou Enterprises Pty. Ltd.
Contact
Ms Kaye Price
Address
Suite 53/190 Albert Street
Suburb
East Melbourne
State
Victoria
Postcode
Telephone
0401323612
Facsimile
Website
marabou.net.au
Email
[email protected]
ABN
50141722876
3002
Company Background
Marabou Enterprises is a consultancy specialising in executive advisory services. Our consultants
have decades of experience in organisational change management and project environments. As a
boutique consultancy, Marabou Enterprises does not have the inclination or capacity to become
entrenched in organisations. Our interest is to improve outcomes for our clients by ensuring
knowledge transfer in all of our engagements. In addition to a consulting role, we are able to
demonstrate the tools and techniques which form part of the Best Practice suite through facilitation
of workshops, seminars and strategic planning. Marabou Enterprises offers a range of products that
enable organisations to align core business enhancements with a strong change methodology. Our
products align with Change Management standards set by the Office of Government Commerce
(OGC) in the UK. Methodologies such as PRINCE2 for project management and Managing
Successful Projects (MSPR) are fundamental practices applied worldwide and introduced through
the OGC. Our Consultants have extensive experience across both private and public sector
including banking and finance, telecommunications, software industry, Federal Government, State
Government and multi-utility sector working both nationally and oversees in the United States in
customer centric roles and delivery of projects both internally facing and external outputs.
Company Accreditation (Optional)
Marabou Enterprises company accreditation include: • Procurement Diploma 2009 • ITIL V3.0
Foundation 2009 • Practitioner - Managing Successful Program (MSPR) 2008 • PRINCE2
Foundation 2006 • Williamson Fellowship Board Certification 2008 • Internal Auditor
Accreditation for AS/NZS ISO 9001, 9002 and 9003 • National Gateway across Australia
Organisational Project Management Maturity Assessment
Our Manifest© product provides organisations with the professional independence of project
reviews for any size and purpose. Manifest© delivers a professional review of your projects health
using a sophisticated suite of tools and implemented by our professional and experienced team of
consultants. All of our engagements focus on the essential liaison with key project stakeholders in
which we assess and verify that each project: ? Will enable the realisation of the expected project
benefits; ? Makes appropriate re-use of existing ICT assets; ? Is cost effective; and ? Dependencies
are established and known; and. ? Risks have been identified. Project 1 – Department Health and
Human Services, Victoria. Marabou Enterprises were engaged to review a project focused on
introducing new technologies around essential third party credentials and the replacement of RSA
Tokens. Outcome – Marabou applied its Manifest process to ensure that the project addressed
resourcing and funding issues and re-baselined the project schedule to deliver effective outcomes
Organisational Project Management Maturity Assessment Category
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for the project. Project 2 – Government Services Division, Victoria. Marabou Enterprises were
engaged to review the procurement reform project addressing financial reform throughout Victorian
government entities. Outcome – A key point of this review was to assure that the right people were
engaged on the project team to deliver the outcomes necessary to deliver new legislation initiatives.
Our report influenced the Victorian Government Procurement Board in understanding that the
project required stronger stakeholder engagement and advocacy and subsequently developed a
comprehensive stakeholder management plan.
Organisational Project Management Maturity Assessment Category
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Organisation Name McKinsey & Company
Trading Name
McKinsey Pacific Rim, Inc.
Contact
Mr Thomas Roets
Address
Level 35, 88 Phillip Street
Suburb
Sydney
State
NSW
Postcode
2000
Telephone
282731718
Facsimile
282731718
Website
Email
[email protected]
ABN
66055131443
Company Background
McKinsey is the distinctive leader in top management consulting with a deep understanding of ICT
challenges faced by governments. We have an extensive track record for delivering significant
value in government ICT projects, and have a distinctive business-driven approach to ICT in the
public sector. McKinsey has over 8,000 consultants and are present in over 80 offices in over 50
countries, and bring cutting-edge expertise in 18 industry sectors and 6 functional areas. We have
been serving clients for over 80 years, and our professional legacy includes 1) Professional values
and an enduring code of conduct, 2) Top management/integrated problem-solving perspective, and
3) Tailored approach and custom solutions. Our results-oriented Public Sector Practice that has
driven measurable improvements throughout several government agencies worldwide. We have a
specialised Business Technology Office (BTO) that serves ICT needs of public- and private-sector
clients through rigorous focus on impact. The BTO has competence and expertise in technology
with deep technical proficiency in systems design and IT architecture. We are objective and
independent from ICT product and service providers, i.e., we provide neutral, fact-based
recommendations.
Company Accreditation (Optional)
McKinsey & Company does not engage in any external accreditations
Organisational Project Management Maturity Assessment
McKinsey has developed a proprietary maturity assessment framework for measuring the maturity
of project management organisations. The framework measures the performance of a project
organisation against a range of qualitative and quantitative criteria. The qualitative criteria include
1) Requirements Management, 2) Portfolio Management, 3) Sourcing and Locations, 4) People
Management, 5) Third Party Management, 6) Project Governance and Organisation Structure, 7)
Architecture Capabilities, 8) Processes & Tools, 9) Performance Management. The
quantitative criteria include 1) Time KPIs, 2) Quality KPIs, 3) Cost KPIs, 4) Productivity KPIs, 5)
Organisational Health KPIs. The summary of the assessment measures the overall maturity in 4
levels: 1) unmanaged, 2) initial, 3) managed, and 4) optimizing.
In addition, McKinsey also has a Lean IT framework for further improve the maturity of ICT
projects to increase time-to-market and cost/productivity.
Two recent projects include:
Organisational Project Management Maturity Assessment Category
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2) Conducted a detailed assessment of the software development project maturity of an Australian
IT services company based in Victoria providing software services to Australian higher education
institutions; and
2) Conducted a lean IT diagnostic of a US bank’s project management capability, improve
productivity by 25% and increasing time to market by several weeks for many large projects.
Organisational Project Management Maturity Assessment Category
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Organisation Name Meta PM Unit Trust
Trading Name
Meta PM Pty Ltd
Contact
Mr Simon Garlick
Address
Level 11, 530 Little Collins Street
Suburb
Melbourne
State
Victoria
Postcode
3000
Telephone
390176700
Facsimile
396211627
Website
www.metapm.com.au
Email
[email protected]
ABN
38697378930
Company Background
Company Overview
MetaPM is a specialist project management firm dedicated to optimising business performance
through project management initiatives.
Why Clients engage us
Clients engage MetaPM because they know we have a track record of getting the desired outcomes.
Our specialist niche
We assist organisations in meeting the challenges of change by providing right sized solutions that
deliver real business benefits.
We aim to offer excellent value for money and pride ourselves on getting things right the first time.
Our clients
Our clients include organisations that are facing a complex,
ever-changing business environment who demand quality in the
management and delivery of their change initiatives.
To date, we have assisted many leading Australian and multi-national organisations achieve
improved business value through the use of our services.
Service Blueprint
Our integrated family of services combine to deliver sustainable value for our clients. Our services
include:
Business Improvement Services:
Portfolio Optimisation
Capability Development
Benefits Assurance
Project Delivery Services:
Project Mobilisation
Health and Recovery
Organisational Project Management Maturity Assessment Category
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Delivery Support
With every assignment we always aim to work collaboratively with our stakeholders to ensure
maximum knowledge transfer and lasting business value.
Company Accreditation (Optional)
Certified Quality Management System
MetaPM fully conforms with PRINCE2 in two ways:
1/ MetaPM’s standard delivery framework, PMF incorporates PRINCE2 as well as elements of the
PMBoK and proprietary components not provided in PRINCE2, such as Benefits Management and
PMO
2/ MetaPM specifies Practitioner accreditation as highly desirable during staff recruitment and
offers all employees full support for accreditation during the first year of employment.
Process of Achieving Certification
In addition MetaPM has initiated an internal assessment of the business case for becoming a
PRINCE2 accredited training organisation. A positive decision is dependant upon the extent to
which external training on PRINCE2 will be undertaken by MetaPM as a line of business as well as
to achieve accreditation. This assessment commenced on 15 May 2007 and is scheduled for
completion by the end of 3Q07 (Sept 30, 2007). The accrediting organisation is the Office of
Government Commerce (OGC) UK llc.
Department's Requirements and Industry Standards for Quality
In line with MetaPM’s ongoing commitment to quality, our comprehensive management systems
have been developed to the internationally recognised standard ISO9001:2000. Our quality
assurance service covers the provision of IT consulting and project management services from
initial engagement through planning, design, deployment, integration and transition.
Organisational Project Management Maturity Assessment
MetaPM has been active in supporting our clients develop their project management maturity. We
assisted Unico and TAC in developing their project management maturity. This was achieved by
assessing their strategic needs for developing project management maturity and establishing a
program of work.
We identified existing client capabilities by referring to the OPM3 model as a source of best
practices, capabilities required to deliver these, and outcomes. We then identified a staged
implementation to prioritise capability development activities, prioritising actions and a
development plan.
Both clients implemented much needed capabilities, enabling more consistent delivery of high
quality projects laying the groundwork for sustained development and maturity.
In addition, we are a southern region partner of the Human Systems’ network, which has world
leading project management capability for benchmarking project management maturity and tracking
improvements over time.
Organisational Project Management Maturity Assessment Category
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Organisation Name NCSI Australia
Trading Name
NCSI Australia
Contact
Mr Andrew Bremner
Address
Level 4, North Tower, 1-5 Railway Street
Suburb
Chatswood
State
NSW
Postcode
2067
Telephone
0296406615
Facsimile
0290330095
Website
www.ncs.com.sg
Email
[email protected]
ABN
38089983317
Company Background
NCS Australia forms part of the NCS Group, a leading information technology (IT) and
communications engineering services provider with about 7,000 staff located in 11 countries across
the Asia Pacific and Middle East regions. To support its customers’ business and technology needs
in Australia, NCS Australia started its operations in the year 2000. Today, Australia remains as one
of the key focus markets in NCS Group’s global expansion strategy. NCS Australia has offices and
presences in Sydney, Melbourne, Canberra, Brisbane and Adelaide. NCS Australia provides a onestop, end-to-end suite of IT and communications engineering solutions to its customers. With its indepth domain knowledge and unique BizvalTM methodology which focuses on defining, realising
and sustaining business value for its customers, NCS continually delivers new standards via the
innovative use of technology. Serving both the government and commercial markets, NCS Australia
is committed to bringing the best in IT and engineering solutions and services to customers. It
provides a full spectrum of information technology services: Business and IT Consulting, Project
Management, Development, Systems Integration, Outsourcing, Infrastructure Management and
Solutions. NCS Australia focuses on the following key industries and domain: Outsourcing,
Government, Healthcare, Financial Services and Telecommunications.
Company Accreditation (Optional)
NCS Australia holds ISO9001:2008 certification for establishing and applying a Quality
Management Systems for: 1. Provision of IT and Communication Engineering based Development
& Systems Integration, Infrastructure Integration and Project Management 2. Provision of IT
Communication Engineering Management Services which include Application Management,
Infrastructure Management and Operations Management 3. Provision of Consultancy Services
which include Application Consulting and Infrastructure Consulting Services Our parent NCS Pte
Ltd also holds: 1. ISO/IEC 20000 : for IT Service Management Systems 2. ISO/IEC 27001 : for
Information Security Management Systems 3. SS 507 : Standard for Business Continuity
(BC)/Disaster Recovery (DR) Service Providers, awarded by SPRING Singapore, attained since
2004. 4. People Developer : Awarded by SPRING Singapore, attained since 2000. 5. SQA :
Singapore Quality Award, attained since 1999. NCS also are CMMI Maturity Level 5 certified for
our offshore Application Development and Application Maintenance projects.
Organisational Project Management Maturity Assessment
As organisations mature, ICT needs evolve to become more complex in order to support the
increased business demands. The way the organisation manages its projects must also change in
tandem to cater to the complex solutions required. Organisations failing to do so risk falling behind
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competition in leveraging off technology as a winning edge. As the preferred ICT partner to
governments and successful commercial organisations in the region, NCS has extensive experience
in service delivery, as well as the capability to put in place an accelerated roadmap to help
organisations achieve improvements in overall use of IT. By aligning our ITSM methodology with
best practices in CMMI, we have helped organisations such as a major stock exchange and a
sovereign wealth fund review their current position in the software development life cycle and made
recommendations to accelerate organisational maturity in the use of IT.
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Organisation Name Oakton Services Pty Ltd
Trading Name
Oakton Pty Ltd
Contact
Mr John Lewis
Address
45 Wentworth Avenue
Suburb
Kingston
State
ACT
Postcode
2604
Telephone
262301997
Facsimile
262301919
Website
www.oakton.com.au
Email
[email protected]
ABN
31100103268
Company Background
Oakton commenced business in 1988 and listed on the ASX in June 2000.
Oakton has offices in Canberra, Melbourne, Sydney, Brisbane and Hyderabad (India), and offers
services across the lifecycle of systems and a range of different technologies.
For over 20 years, Oakton has consistently enabled some of Australia’s largest organisations to
meet their business and technology needs with a flexible, cost-effective, results-driven approach to
service delivery. With a national coverage and over 1300 permanent Business and ICT
professionals, Oakton offers depth in a range of services across the lifecycle of business systems
and across a range of different technology and industry sectors.
Oakton’s offers to its clients include:
•
Consultant experience – Oakton pride itself in providing consultant staff with the right
practical experience required to add value to the client environment and challenges. For example,
in all cases Oakton Project lead consultants have had a minimum of five to seven years actual
experience before taking up project lead roles.
•
Methodology - Oakton continually develop and update its own intellectual property
(methods, processes, procedures) based on its consultant’s experience, industry and technology
trends, and actual assignment outcomes.
•
Track record. Oakton delivers what it says it will, and has demonstrable references to
illustrate its track record.
•
Oakton’s culture - Practical, pragmatic and business outcome focussed.
In June 2007, Oakton merged with Acumen Alliance, a national management and information
technology consultancy firm. Acumen commenced trading in Canberra in 1996 and grew to in
excess of 350 consultants with a core emphasis on Assurance and Risk Management, Management
Consulting (including portfolio, programme and project management) and Financial Management
support. The Oakton service offering now includes these consulting services which it gained from
the merger with Acumen Alliance.
The achievements of the Oakton Group have recently been recognised with the award of the Best
Professional Service Firm (Revenue $20-200million) in the recent BRW Client Choice Awards.
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Company Accreditation (Optional)
Oakton is a certified P3M3 Accredited Consulting Organisation (ACO). Oakton underwent a full
assessment of its management systems by the APM Group to receive ACO status. This status is reassessed regularly to ensure compliance with APM Group standards. Oakton also has a number of
P3M3 registered consultants who have each undergone an APM Group assessment to receive
Registered Consultant status.
Oakton’s delivery and management processes are part of Oakton’s ISO 9001: 2008 0-accredited
quality system known as the Oakton Business System which is documented and published on the
Oakton Portal.
Oakton has been certified as complying with the requirements of AS/NZS ISO9001:2008 since
January 1997 and is registered as a Quality Endorsed Company under the Quality Endorsed
Company Program of Quality Assurance Services, a subsidiary of Standards Australia.
Oakton’s ISO 9001 certified quality system incorporates Oakton’s Development Methodology,
which is a deliverable oriented framework. Oakton’s Development Methodology is encompassed by
a defined Project Management Framework approach that is flexible, customer oriented and result
focussed.
Oakton’s consultants have qualifications and a depth of practical experience in methodologies such
as PMBOK, PRINCE 2, MSP, P3O, P3M3, ITIL and tailored methodologies.
Organisational Project Management Maturity Assessment
Oakton has been providing portfolio, programme and project management consulting services for
over ten years and has been providing P3M3 and similar maturity assessment services, such as
OPM3, to government and private sector organisations for over 5 years.
Oakton is able to conduct a review, assess the maturity of an organisation’s portfolio, programme
and / or project management and provide plans and recommendations on improvements to this
framework ensuring alignment with business outcomes. Oakton’s capabilities include:
Review and assessment of existing portfolio,programme and project management frameworks
including:
o Governance
o Processes and procedures
o Financial management (including business case development, cost modelling and benefits
realisation)
o Change management (including stakeholder management, communications and organisational
transformation)
o Risk management and quality assurance
o Lessons learned, recommendations for improvements and implementation plans
Implementation of improvements through:
o The development of change programs (including business process reviews) and communications
plans
o Staff development such as the embedding of consultants to mentor existing staff and develop
organisational capability
o Aligning portfolio, programme and project management frameworks and processes with
organisational strategies and objectives.
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Reference sites:
Oakton has provided P3M3 assessment services to a number of government agencies including,
Australian Customs and Border Protection Services, Australian Bureau of Statistics, Department of
Veterans’ Affairs, Civil Aviation Safety Authority, Grain Research Development Corporation,
AusAid, Federal Court of Australia and Family Court of Australia.
Oakton has also provided P3M3, OPM3 and similar maturity assessment services to numerous
private sector organisations, nationally.
Department of Industry, Tourism and Resources – developed a business process improvement
framework
Department of Family, Community Service and Indigenous Affairs – Strategic review of ICT
operations
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Organisation Name Object Consulting Pty Ltd
Trading Name
Object Consulting Pty Ltd
Contact
Mr Teesaan Koo
Address
Level 25 Northpoint, 100 Miller Street
Suburb
North Sydney
State
NSW
Postcode
2060
Telephone
61294593300
Facsimile
61294593301
Website
www.objectconsulting.com.au
Email
[email protected]
ABN
55003682693
Company Background
For two decades, Object Consulting has successfully delivered innovative solutions and consulting
to Australia’s leading organisations. Our 280-strong team delivers projects ranging from business
consulting, transformation projects, technical services and specialised training– supported by best
practice tools, processes and methodologies. Object delivers high quality, innovative, leading edge
solutions to realise business strategy. We are a local, responsive company, consisting of pioneers
who believe in continuous innovation. Object investments in intellectual property (iP) and people –
translated into deep technology, methodology and industry expertise; for corresponding customercentric solutions and products. iP helps reduce costs, risks and lead-times of engagements and
provides ongoing opportunities to our customers. Object’s Practices provide the path to improving
capability and delivering innovation to our clients through customer-centric solutions. Our Practice
solutions are aligned with our market, customers, technical and other capability requirements and
partners. Object invests heavily in staying ahead of the curve to minimise our customers’ risk on
leading edge approaches. We target selected, proven, leading edge technologies to provide
increased productivity, usability and longevity of all our solutions. Additionally our mature and
reliable processes from Process Mentor® provides a truly industry leading and unique advantage in
IT service firms.
Company Accreditation (Optional)
Object Consulting uses an ISO9001 compliant process architecture platform called Process Mentor.
Process Mentor provides guidance and enhances consistency of outcomes on all Object Consulting
engagements. Process Mentor is a commercial product offered by Object Consulting due to the
demand for this product and its resulting compliance to both ISO9001 and CMMI Level 3. Object
Consulting provides CMMI certification, services, and training and are a registered CMMI
transition partner. It is this focus on the quality of outcomes that has placed Object Consulting
ahead of many other providers in delivery of ICT management services. Object Consulting’s staff
are also qualified in the areas of corporate governance, IT Service Management (ITSM), Project
Management, Program Management, Portfolio Management, Benefits Realisation, ISO15504
SPICE, among others.
Organisational Project Management Maturity Assessment
Object Consulting has had for 4 years, a qualified CMMI lead appraiser responsible for quality
management of Object's own projects, and performance of Client CMMI assessments. The outcome
of these assessments is the development of a Process Action Plan assisting organisations to improve
conduct of projects and performance of systems development. Technical and organisational
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knowledge of CMMI has been encoded in Process Mentor®, Object’s own quality management
system and commercial product assisting organisations to attain CMMI Level 3. Object is a
certified SEI transition partner for CMMI and certified to provide training courses for Introduction
to CMMI. Example 1: Object has a long standing relationship with ASC, performing assessments
and providing roadmaps for the continued improvement of ASC’s projects and systems
development. This relationship has assisted ASC to improve its maturity to CMMI Level 3. Object
Consulting as part of its project management and capability improvement practices has staff
certified and skilled in PMI and OGC methodologies. Development of roadmaps includes use of
PMBOK, PRINCE2, P3M3, and OPM3 to tailor methods for the specific context of our clients.
Roadmaps result from assessments of project management from a project and portfolio perspective.
Example 2: Our risk review of an ING Direct programme of work provided ING Direct with a
roadmap of improvements specific to the programme of work. Additional value came from our
findings on enterprise project management. We worked with ING Direct to determine further
outcomes to change processes, procedures, and skills for the improved project performance.
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Organisation Name Pcubed
Trading Name
Program Planning Professionals Pty Ltd
Contact
Mr Greg Mace
Address
Level 20 Darling Park, Tower 2, 201 Sussex Street
Suburb
Sydney
State
NSW
Postcode
2000
Telephone
290061609
Facsimile
290061010
Website
www.pcubed.com
Email
[email protected]
ABN
54080988754
Company Background
Program Planning Professionals or “Pcubed” (www.pcubed.com) is an international leader in
providing portfolio, program and project management solutions to the world’s top organisations.
Founded in 1995 and with over 300 consultants working globally from offices in Australia, North
America, Europe, and Asia, Pcubed supports clients in all industry sectors, to deliver business
results.
Pcubed specialises in establishing proven programme and project disciplines and leading edge
technologies in the rapid deployment of client business change in an ICT environment. We have
built our reputation by working seamlessly with clients on over 2000 engagements and delivering
measurable results in complex and challenging environments. Pcubed recognises that successful
ICT-enabled change depends not only on the basics of managing project outputs, but on the entirety
of governing change, including managing demand, benefits, scope, risk, communications, business
change impact, resources, and quality.
Collectively, these form the building blocks of an effective ICT-enabled change management
strategy. With years of experience in successfully delivering complex, critical programmes in
global corporations and government, Pcubed stresses rapid delivery of pragmatic, scalable solutions
that help make “every project successful”.
Pcubed Australia has offices in Canberra, Sydney, Melbourne, Brisbane and Perth and corporate
offices all over the globe.
Company Accreditation (Optional)
Pcubed has the following company accrediations:
•
Accredited Consulting Organisation (APMG accreditation) for consulting in OGC
methodologies including P3M3TM, MSP TM, PRINCE2®, P3O® etc.) in Australia and UK.
•
Accreditted P3M3TM assessment company on the AGIMO panel.
•
Microsoft Gold Certified Partner with specialist ‘Gold competancy’ in Portfolio and Project
Managerment in Australia and overseas, covering Microsoft EPM technologies.
•
Accreditted on GITC and/or supplier panels for most Australian government juristictions
including Commonwealth, Queensland, Victoria, NSW and local government.
Supporting our Company credentials our consultants have extensive ICT experience and a range of
accreditations including:
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•
Microsoft Certified Technical Specialist (MCTS)
•
APMG-Australasia, Registered Programme and Project Management Consultant (RC)
•
PRINCE2® Practitioner
•
Managing Successful Programs™ (MSP) Practitioner
•
Australian Government Gateway Review Process
•
PMI Project Management Professional (PMP)
•
Project Management Institute (PMI) Membership
•
Australian Institute of Project Management (AIPM) Membership
Organisational Project Management Maturity Assessment
Pcubed has extensive experience in Australian Government assessing project management maturity
using tools such as P3M3®, OPM3, and some proprietary tools developed before these standards
were available. (Pcubed is on the AGIMO panel for P3M3™ assessments). The value of these
assessments does not lie in the score, but as a foundation for a capability improvement roadmap.
Pcubed understands capability improvement is not easy to achieve.
Pcubed’s unique proposition in this area is to leverage hard-won lessons from many organisations
around the globe, to structure an achieveable P3 improvement roadmap, tailored to the agency, and
addressing the risks and typical areas of resistance with deploying such initiatives:
•
Rather than focusing on the functional capabilities of project workers, the assessment and
roadmap looks at addressing the qualitative aspects of your organisation’s project, program and
portfolio management effectiveness toward a set of activities that address route-cause issues.
•
Pcubed will bring our practical experience to help with executing the roadmap also if
required.
Pcubed capability improvement roadmaps are very detailed and typically identify more than 50
discrete work-packages over an extended timeframe in areas as diverse as governance, tools,
business change, process development, and training to achieve the required improvement.
Pcubed’s assessments use a range of survey techniques including; facilitated groups, one-on-one
interviews, evidence-based reviews and distributed electronically (e-survey). The sampling is
designed to remove optimism bias.
Pcubed has successfully delivered Project Management Maturity Assessment services to Dept
Health and Ageing, Department of Defence (several sites), Cadbury’s, Smorgon Steel, Invensys and
several other corporates.
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Organisation Name Pitcher Partners Consulting Pty Ltd (The
Trustee for Pitcher Partners Consulting Trust)
Trading Name
Pitcher Partners Consulting Pty Ltd
Contact
Ms Christine Wigg
Address
Level 19, 15 William Street
Suburb
Melbourne
State
Victoria
Postcode
Telephone
0386105552
Facsimile
3000
Website
Email
[email protected]
ABN
40584064318
Company Background
Pitcher Partners Consulting (PPC) is a full service business advisory firm which includes a strong
and experienced IT Consulting Division. With an indepth understanding of business and
technology, PPC is able to provide a diversity of advice and create tailored ICT solutions that
achieve tangible benefits. PPC has a national presence, with 42 partners and 520 professional staff
in Melbourne alone. The IT Consulting Division has a strong blend principal IT consultants, project
managers, business/system analysts and strong development team. PPC is independent of ICT
vendors and their resellers. This ensures our advice is independent and objective, and that
recommended solutions are in the best interest of our client alone. PPC has a suite of proven
methodologies and tools. Our client base is diverse including the following industries – Local &
State Govt, Education, Health, Transport, Financial Services, Superannuation, Manufacturing,
Primary Industries, Business/Professional Services, Property & Construction. PPC has earned client
respect and loyalty through continually exceeding client expectations, transparent communication
and integrity. PPC’s IT Consulting Executive Director is Frank Zahra; our Managing Partner is Don
Rankin. Should our consultants fall short of expectations, both Frank and Don are openly available
as a point of escalation and discussion.
Company Accreditation (Optional)
CISA – Certified Information Systems Auditor; Australian Institute of Project Management (AIPM)
– Corporate & Individual accreditations; Microsoft - MCTS; MCP; Gold Certified Partner; Lotus
Notes – Certified Lotus Specialist; Accounting Professional & Ethical Standards Board – APES 110
(Code of Ethical Standards); APES 320 Quality Control; Subject to the following Regulatory
Inspections – ASIC, ICAA, APEC
Organisational Project Management Maturity Assessment
PPC consultants are experienced and accredited project managers. We understand the criticality of
the PMBOK fundamental elements and adhere to them on all assignments through the use of
generic project management methodologies (such as Prince2, Thomsett, OGC, etc) and tools. With
this experience we undertake Maturity Assessments and, depending upon the nature of the project
and sponsor requirements, utilise tools common tools such as CMMI and P3M3 or create unique
tools for client specific requirements. RACV engaged PPC to undertake an ICT maturity assessment
which incorporated review/benchmarking of Project Management approach and its traction across
the organisation. Martin Byrne, GM-IT&T stated “The RACV IT&T activity benchmarking
assignment has provided value insight and direction for us. PPC created a rich and participative
Organisational Project Management Maturity Assessment Category
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environment of key IT&T stakeholders addressing sometimes challenging IT&T issues. This
approach, coupled with the expertise of PPC resulted in strong engagement from all at IT&T
management team level and high levels of accountability on both the strategic and more practical
outcomes.” Telstra Super engaged PPC to undertake a full investigation of their ICT Governance
Framework, including the maturity of their portfolio and program management activities and
traction across the organisation. Due to the uniqueness of this assignment, we developed a generic
assessment matrix based upon the principles of CMMI and P3M3. Our findings, recommendations
and resultant initiative roadmap enabled Telstra Super to make significant changes to the ICT
structure and practices as well as the ability to apply resources more appropriately
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Organisation Name Predicate Partners Pty Limited
Trading Name
Predicate Partners Pty Limited
Contact
Mr Aleksandar Vranesevic
Address
5 Torrens Street
Suburb
Braddon
State
ACT
Postcode
2612
Telephone
0261694096
Facsimile
0261694100
Website
www.predicatepartners.com.au
Email
[email protected]
ABN
34128711348
Company Background
Predicate Partners is a Canberra based company specialising in service delivery for the Federal
Government sector. Since 2007, we have established a proven track record of delivering results for
a range for Government departments and private sector organisations. Our staff are skilled with
industry best practice frameworks and methodologies and have a comprehensive knowledge of the
Federal Government sector including agencies such as the Department of Human Services,
Australian Taxation Office, Department of Agriculture, Fisheries and Forestry, Airservices
Australia, ComSuper, Australian Government Information Management Office and the Department
of Finance and Deregulation. Our core business focus is on delivering effective governance,
business analysis, business process improvement, quality assurance, and information management
services. We believe these services are key to effectively aligning ICT solutions with business
outcomes. Key principles of Predicate's approach are to be: a) Innovative: flexible and adaptive
approaches which draw on industry best practice, our extensive experience, organisation's internal
capabilities and new technologies; and b) Business Driven: identifying true business issues and
implementing effective solutions that meet the business need; c) Collaborative: facilitating
engagement across the spectrum of stakeholders and communicating complex ICT requirements to
business and operational stakeholders.
Company Accreditation (Optional)
Predicate Partners has accreditations in a number of relevant areas including; the Managing
Successful Program (MSP) method and best practice; PRINCE2 certification for project
management best practice; and Lean/Six Sigma certification for process and quality improvement
methods and best practice.
Organisational Project Management Maturity Assessment
Predicate's experience working with Federal Government organisations on improving their
management maturity includes some of the largest ICT projects in the Federal Government. Our
focus is on progressively building on organisation's existing capabilities and matching the pace for
maturity with the overall pace of change in the organisation. Our approach brings together deep
insight into the Portfolio, Programme and Project Management Maturity Model (P3M3) and the
Capability Maturity Model Integration (CMMI), with experience in reviewing management
processes and engaging organisational stakeholders in developing improvement roadmaps that align
to the organisations' broader priorities. Core to our approach is a detailed and thorough
understanding of organisation's existing capabilities and practices across financial, ICT and
operational functions. Recent experience includes: 1) Providing the Department of Human Services
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(DHS) with support in conducting P3M3 assessment and implementing the P3M3 Capability
Improvement Plan, including supporting senior executives in defining priorities and developing
roadmaps to meet accreditation targets. 2) Supporting the Department of Agriculture, Fisheries and
Forestry (DAFF) in setting out a plan for the broader development of their business improvement
capability, including identifying best practice from the P3M3 and the CMMI maturity model for
adoption and roll out.
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Organisation Name PricewaterhouseCoopers
Trading Name
Contact
Mr Ash Bassili
Address
44 Sydney Avenue
Suburb
Forrest
State
ACT
Postcode
2603
Telephone
02 6271 3641
Facsimile
02 6271 3641
Website
www.pwc.com/au
Email
[email protected]
ABN
52780433757
Company Background
PricewaterhouseCoopers Australia (PwC) brings the power of our global network to help Australian
businesses, not-for-profits and governments assess their performance and improve the way they
work. Growing from a one-man Melbourne accountancy practice in 1874 to the worldwide merger
of Price Waterhouse and Coopers & Lybrand in 1998, PricewaterhouseCoopers Australia now
employs over 6,000 people and provided services to 80 per cent of the ASX 200 in FY10.
PwC is brimming with energetic and inspirational people from all backgrounds – accounting, arts,
business, economics, engineering, finance, health, law, tax – who ensure our clients receive the
depth and breadth of insight and perspective required to negotiate an increasingly complex global
environment. Across our Advisory, Assurance and Tax & Legal lines of service, we offer a breadth
of services that provide our clients with a range of end-to-end solutions. From improving the
structure of the Australian health system, to performing due diligence on some of Australia’s largest
deals, to working side-by-side with entrepreneurs and high-net-worth individuals – our teams bring
a combination of knowledge and passion to addressing the risks and opportunities facing our
community.
PwC’s aim is to set new standards in responsible leadership, working with our clients to create
value and sustainable solutions. We realise that it takes more than rhetoric and good intentions to
remain a leading professional services firm. It is a mission requiring a daily commitment to
innovation and investment in our people, and to continuing a legacy of collaboration with our
clients and the communities in which we live.
Company Accreditation (Optional)
Company accreditation and/or certification status e.g. ISO9001 certified Quality Management
System, Capability Maturity Model Integration (CMMI) appraisal certification status,
Organisational Project Management Maturity Assessment
The PwC IT Maturity Model includes the capability to assess the maturity level of project
management capability within an organisation and to provide recommendations directed at
achieving an optimised project management capability resulting in a greater probability of
achieving project success .
The model provides a structured framework that, depending on the specific needs of our client,
includes:
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Mellon Software Engineering Institute (see Figure B1 below);
-Business Maturity Model Assessment which was co-developed by
PricewaterhouseCoopers and Carnegie Mellon University to help organisations manage their ebusiness risks. For further information, refer to www.pwcglobal.com/emm@; and
Kerzner
Recent assignments include:
PwC were engaged to complete an ‘As-Is’ review of the state of information management (IM)
within Queensland Rail (QR). PwC presented a focused roadmap for development of IM capability,
enabling enhanced decision making across QR, efficient management and information sharing, and
protection of QR’s related risk and commercial positions.
The Chief Information Officer Group (CIOG), within the Department of Defence, engaged PwC to
conduct an assessment of the operating and management models and functions across CIOG’s data
centre, storage and server infrastructure capabilities; and develop recommendations for service
delivery going forward that are consistent with current best practice and the objectives of the
Strategic Reform Program (SRP).
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Organisation Name Project Management Partners Pty Ltd
Trading Name
PM-Partners group
Contact
Mr Nicolas Samuelson
Address
Level 2, 228 Pitt Street
Suburb
Sydney
State
Sydney
Postcode
2000
Telephone
0411511097
Facsimile
0280808155
Website
http://www.pm-partners.com.au/
Email
[email protected]
ABN
13084197795
Company Background
PM-Partners group is Australia’s most highly certified project management specialist. We are the
trusted service provider to Australia’s leading and emerging PMOs. We will help customers drive
visibility and priority into their portfolio, execute projects and develop powerful capabilities to
support the success of their organisation. From executing single or multiple projects through to
building best practice techniques and capabilities PM-Partners group work closely with customers
to drive business results. Our talented team of experienced consultants, project managers and
facilitators work with organisations throughout Australia, Asia and Europe. Established for over 16
years, we manage over $500M of client projects across multiple industry sectors and specialist
domains and train over 4000 project managers each year. The PM-Partners group provide advisory
and delivery based project and programme management services to any business environment. We
work across a broad range of industry sectors and can provide support during peaks of work,
extended workforce solutions or run entire programmes and projects. Many of our clients outsource
all or part of their PMO to us through our managed service arrangements. Companies turn to the
PM-Partners group when they need the skills, experience and specialist support to execute projects
Company Accreditation (Optional)
PM-Partners group are PMI Global Registered Education Providers, a PRINCE2 ATO, a MSP
ATO, a P3O ATO, Registered AIPM Assessors, recognised as a Project Managed Organisation by
the Australian Institute Of Project Management, Endorsed Education Provider for the International
Institute for Business Analysis, a Microsoft EPM Solution Partner, a Government Endorsed
Supplier and a formal partner with the Australasian College of Leadership and Coaching (National
Training Provider Code 51900), enabling AQF qualifications Certificate IV, Diploma and
Advanced Diploma in Project Management.
Organisational Project Management Maturity Assessment
PM-Partners group has applied the following standards to develop a world class Organisational
Maturity Review (OMR). - OPM3: Organisational Project Management Maturity Model v1 2003
(owned by the Project Management Institute). - PMMM: PRINCE2 Maturity Model v2005 (owned
by the Office of Government Commerce). - Portfolio, Programme and Project Management
Maturity Model (P3M3) v1.0, 2006 (owned by the Office of Government Commerce). - PMO: The
Australian Institute of Project Management's Project Managed Organisation Award. The OMR
Assessment is delivered online (or blended) allowing key staff to easily rank organisational
capability. Following completion, a summary report will be produced that analyses strengths and
weaknesses to enable improvement planning. The benefits of matching against internationally
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accepted best practice include: - Deliver a benchmark for improvement and results - Set realistic
targets for improvement - Measure progress towards enhanced capability - Strategic Objectives
become Organisational Results a) NSW Procurement PM-Partners group carried out a Health Check
of the PMO which required examination, review, identification of issues and recommendations that
touched all the project management areas. This health check investigated and checked adherence to
good practice which determined the maturity level of their project management practices and
recommended action to improve effectiveness within the organisation. b) Starhub Cable Vision
Provision of organisational project management maturity assessment with delivery of specific
analysis reports addressing Project, Project Management Office and Portfolio management practice
enhancement recommendations. Reviews included interviews with project managers, governance
representatives and key stakeholders within the organisation.
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Organisation Name Protegic Pty Ltd
Trading Name
Protegic
Contact
Chief Executive Officer David Thompson
Address
Level 1, 5/54 Melbourne St
Suburb
North Adelaide
State
South Australia
Postcode
5006
Telephone
0458 741 261
Facsimile
1300 558 006
Website
www.protegic.com.au
Email
[email protected]
ABN
95104218804
Company Background
Protegic is an Australian-owned independent Management Consulting Company working across the
full spectrum of project management and specialising in the ICT sector.
The company provides strategic and practical project management services-both advisory and
delivery-that enable clients to thrive in today’s business environment.
Protegic assists organisations to drive strategy and business improvement through the application of
common-sense and best-practice project management. Protegic’s experienced consultants work
closely with clients to develop strategy, business and operational requirements and implementation
plans to successfully deliver the project, within one division or across the entire enterprise.
Protegic has a passion for excellence. Its people strive to deliver beyond the expectations of clients
by providing knowledgeable advisory services and delivering quality project outcomes.
With offices throughout Australia and in Singapore, Protegic is an active member of the Australian
Institute of Project Management
Company Accreditation (Optional)
Protegic have recently employed a Chief Financial Officer with experience in obtaining the
ISO9001 Quality Management System certification for companies. Protegic are in the process of
being assessed for ISO9001 Quality Management Systems.
Organisational Project Management Maturity Assessment
Long-term solutions address permanent PMO maturity efforts that will result in long-term value to
the organisation. Over the long-term, we usually recommend a four-phase approach.
Phase 1 – Establish the Business Case for a PMO, including baseline against a Project Management
Maturity Model, to identify the current positioning of project management and aid in planning
future development. P3M3 provides a framework for identifying and prioritising those changes
which will yield the greatest impact. It helps set expectations as to what is required in what
sequence and in what timescale.
Phase 2 – Commence with Short-Term Initiatives and Short-Term wins
Phase 3 – Rollout and Implementation with Long-Term Solutions
Phase 4 - Support, Coach, Mentor and Improve: involves: PMO operates and supports organisation;
PMO refines project activities, involvement of the PMO in projects is expanded; training under the
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direction of the PMO; key stakeholders provide feedback on PMO’s efforts and activities and
continuous improvement is practiced
Protegic are currently working with Sydney IVF on Phase 1 above, to identify the PMO Maturity
and establish a Business Case for the Sydney IVF PMO. Protegic are also working with Westfield
Holdings in NSW to establish the PMO Maturity status and to design a plan to improve the
Maturity level.
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Organisation Name Providence Consulting Group Pty Ltd
Trading Name
Providence Consulting Group Pty Ltd
Contact
Mr Timothy Byrne
Address
Unit 6, 2 Phipps Close
Suburb
DEAKIN
State
ACT
Postcode
2600
Telephone
261623023
Facsimile
261623025
Website
www.providenceconsulting.com.au
Email
[email protected]
ABN
71932484893
Company Background
Providence Consulting Group (Providence) is a professional management and technology
consultancy based in Canberra, Australia. Established in 2005, Providence focuses on returning
Value for Money in the provision of high-level consulting services. The Providence Team has many
years experience in the delivery of end-to-end consultancy services to both Government and
Corporate organisations and features a comprehensive team of management experts who can
provide the full spectrum of business and technology consulting services.
“Realising Benefits – Driving Accountability” is more than a tag line, it is our company ethos. We
believe that through driving for and accepting accountability for the delivery of business and
consulting solutions, Providence delivers excellent Value for Money, enabling you to realise true
business benefits. We take responsibility for the products and advice delivered by our consultants.
A significant differentiator between Providence and other top-line consulting firms is the capability,
experience and leadership of our consultants. When compared to similar priced consultants,
Providence consistently provides greater Value for Money. This value is reflected not only in our
record of delivering on time, reducing or mitigating delivery and solution risk and exceeding client
expectations, but also in our comparatively low consulting prices.
Company Accreditation (Optional)
Organisational Project Management Maturity Assessment
The Providence Team has significant experience in the provision of high-end consulting services in
regards to supporting current project management practices, analysing the level of organisation
effectiveness and advising on such. In order to generate the desired business outcome, the
organisations Program/Project management must be sufficiently mature to ensure the optimum
business outcome is achieved. Providence encourages the early identification of issues, so as to
allow for corrective actions to be undertaken in order to minimise the business impact.
The Providence team has a robust understanding and practical experience in applying applicable
industry standards and methodologies (i.e. CMMI, P3M3, OPM3 and PMBoK).
Providence is currently providing Independent Project Management Assurance to the Australian
Taxation Office (ATO’s) ICT Outsourcing Program (valued at over $1Billion). Providence has
completed an initial analysis of the maturity of the Program and Project Management in place. The
findings of this review, has resulted in Providence delivering a roadmap to the ATO that provides
detail on improvements and enhancements that can be made to the current Program’s Project
Management.
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Additionally, Providence has just completed providing project management maturity consulting
services to CSIRO for their recent Business Enabling Technology Replacement (BETR) Program.
Providence was responsible for re-establishing Program Management and governance
arrangements. This included assessing the current maturity of the Program and Project management
after a significant milestone and recommending enhancements which could occur. The results of the
assessment led to Providence developing a new Project Management Plan, establishing a
Management Team and governance and communications processes.
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Organisation Name RNC Global Projects (RNC Pty Limited)
Trading Name
RNC Global Projects
Contact
Mr Ray Trevisan
Address
MLC Centre, 19-29 Martin Place
Suburb
Sydney
State
NSW
Postcode
Telephone
0292381990
Facsimile
Website
www.rncglobal.com
Email
[email protected]
ABN
18086411467
2000
Company Background
RNC is an Australian specialist project and program management company that has been
successfully operating for over 13 years. With a mix of permanent and contract staff, the company
is presently serving in excess of 29 customers and has over 70 project and program managers in the
field. Headquartered in Sydney, RNC has personnel located in every major Australian capital and
operates in international markets in accordance with client needs. RNC was founded in 1999 by
Diane Dromgold. After many years of delivering projects and programs with Federal Government,
KPMG and other top tier organisations, Diane noticed a disturbing trend surrounding project and
program management disciplines. Far too much focus was on reporting, documentation and project
GANNT charts instead of delivering an actual result. Diane founded RNC – a “Really Nice
Company” – to enable her customers to focus on what makes projects and programs really matter –
a successful outcome. We totally understand what it takes – to work with and collaborate with
others who possess the aptitude and the attitude to succeed – the “x” factor of project and program
managers. Since then, Diane and the RNC team have made it their primary goal to deliver success
on the client’s terms over
Company Accreditation (Optional)
Organisational Project Management Maturity Assessment
Organisations that are delivering successful projects are by default at the top of the capability curve.
We can show you how to achieve that.
RNC is familiar with and can work with any approach and method to assess an organisation’s
capability and maturity. Most consultancies offering assessment services provide a text book
approach to increasing maturity. RNC has seen little evidence increasing maturity actually increases
success. Rather it tends to increase compliance to method and process and provides for forensic
defensibility of failure.
RNC differs from others as we prefer to work with our clients to improve actual project and overall
program success and there are some keys to achieving that in addition to process validation and
governance verification.
RailCorp (NSW) wanted an organisation wide project and program governance strategy, process
and procedure leading them towards CMM5.
RNC developed it, tested it and implemented it.
This organisational strategy is now seen as leading edge by NSW Treasury.
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Resmed wanted an assessment of the capability and maturity against global industry standards and
OPM3 in particular.
RNC conducted the assessment and suggested areas where change was required. RNC devised the
changes and rolled them out globally.
System still in use and not modified in three years.
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Organisation Name Serenidad Consulting Pty Ltd
Trading Name
Serenidad Consulting Pty Ltd
Contact
Ms Nola Hennessy
Address
PO Box 4353
Suburb
Kingston
State
ACT
Postcode
2604
Telephone
0418217977
Facsimile
0262276345
Website
www.serenidadconsulting.com
Email
[email protected]
ABN
75140517255
Company Background
Serenidad Consulting Pty Ltd (SCPL) is a Small to Medium Enterprise, Australian company,
formed in January 2010 to provide a unique and focused international consultancy service in
excellence, great leadership and positive personal power. SCPL’s strength and capability is founded
in having a team that leads by example, remains committed to 100% client satisfaction and
consistently delivers services and products in a timely, cost-effective, efficient and professional
manner. SCPL’s Managing Director holds a Secret clearance valid until 2015 and has previously
held a Top Secret (NV) clearance. Our other consultants’ clearances include undisclosable highlevel international clearances, Top Secret (NV), Secret and Confidential. Our most senior
consultants have also previously held Cabinet-in-Confidence clearances. SCPL consultants are
formally trained and/or possess years of experience in several ICT project methodologies e.g.
PRINCE2, MS Project, PMBOK. Their skills encompass all the major ICT practitioner disciplines language programming, database programming, systems analysis, systems engineering, applications
development, management information system design and development, networking (LAN and
WAN), data analysis, business analysis, project management, program management and
directorship, ICT training and education, configuration design and assurance, and strategic analysis
and governance.
Company Accreditation (Optional)
The risk and quality management systems adopted by SCPL are in keeping with AS/NZS ISO
31000:2009 and AS/NZS ISO 9001:2008 respectively. SCPL is underway in gaining full
certification under AS/NZS ISO 9001:2008.
Organisational Project Management Maturity Assessment
SCPL’s team of consultants has a depth of experience that includes and reaches beyond
contemporary maturity models such as CMMI. Several of SCPL’s consultants personally devised
ICT maturity assessment and capability enhancement models for both their own organisations and
their clients prior to there being any formal models available, this demonstrating their
resourcefulness and ingenuity during a time of significant technological change (1970s and 80s).
Most recent examples of SCPL consultant work in this regard include 2009 (Lockheed Martin) –
supporting LM Global’s ICT business development activities by researching and reporting the ICT
maturity levels of various Commonwealth Government agencies (including Defence, Centrelink,
Immigration, Customs). Research included a review of each agency’s ICT governance, current and
pending applications, software/hardware configurations, and strategic and project-level
management methodologies; 2008 (Defence) - using CMMI principles to guide and inform the
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Defence Support Group’s ‘Strategy for Organisational Excellence’; and 2002 - Assisting QNX
Canada to achieve CMM Level 3.
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Organisation Name SMS Consulting Group Limited (SMS
Management and Technology)
Trading Name
SMS Management and Technology
Contact
Mr John Kennedy
Address
Ground Floor, 8 Brindabella Circuit
Suburb
Canberra Airport
State
ACT
Postcode
2609
Telephone
262797100
Facsimile
262797101
Website
www.smsmt.com
Email
[email protected]
ABN
17006515028
Company Background
SMS Management & Technology (SMS) [ASX:SMX] is Australia's largest publicly listed
consulting, technology services and enterprise solutions company. SMS has revenues in excess of
$247 million and around 30% of this revenue dervies from our services in the government sector.
SMS employs over 1,400 professionals through offices in Canberra, Melbourne, Sydney, Brisbane,
Mackay, Adelaide, Hong Kong and Vietnam.
Established in 1986, SMS helps its clients improve their business performance through the
implementation of strategy and the delivery of business and technology projects. Industry expertise
spans the government, defence, health, financial services, ICT, utilities, mining, gaming and
infrastructure sectors. In the Governement sector, we specialise in assisting agencies to implement
new initiatives and new policy.
SMS delivery is organised along practice lines – Business Process Improvement, Opertaional
Learning and Change; Program& Project Services, Application Development, Information and Data
Management, Systems Integration and Customer Realtionship Management. The practices all have
Prinicpal Consultants and are supported by delivery management which ensures delivery quality is
actively managed.
What makes us different?
SMS Management & Technology differentiaties by:
•
Providing services that focus on Strategy Implementation and Project Delivery
•
Providing targeted, end-to-end management and technology services
•
Offering ‘Delivery Excellence’ and services designed to improve business performance
•
Being a clear alternative to multinational firms
•
Continuing to leverage our resources, intellectual capital, infrastruture and financial
strengths as compared to smaller firms
•
Maintaining vendor independence, while supporting a client’s technology preferences
•
Working collaboratively with our clients to deliver outcomes and practical results
•
Employing experienced and multi-disciplined professionals working within a culture which
focuses on client success
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•
Specialising in Policy Implementaton Partnering
Company Accreditation (Optional)
SMS's Quality Management System is certified to AS/NZS ISO 9001:2000 standards. SMS is one
of only 15 companies in Australia accredited as a registered Project Management Organisation by
the AIPM.. All SMS consultants have access to leading research institutions including Gartner and
Harvard Business Review:
In addition, the majority of SMS consultants hold formal qualifications in industry-shared
methodologies, tools & techniques including Registered Project Manager /Master Project Director
(Australian Institute of Project Management);/ PRINCE2/ P3M3/ MSP; Project Management
Professional certification through the Project Management Institute; Information and
Communication Technology management and service delivery (Information Technology
Infrastructure Library certified).
Organisational Project Management Maturity Assessment
SMS maintains a strong organisational capability in project management maturity assessment which
has been developed and evolved over many engagements across a wide client base. SMS is an
Australian Institute of Project Management (AIPM) accredited Project Managed Organisation
(PMO) which gives third party recognition to the fact that SMS has embarked on a process to
continually improve our project management capabilities on an organisation-wide basis and that we
have a process in place for ongoing operational project management improvement.
The SMS approach to project management maturity assessments is to gather project and
performance data by working with project teams while being particularly aware of any
organisational sensitivities which may exist and to apply this information to one of the many
frameworks we have access to. SMS offers its own maturity model, Checkpoint Plus, or if the
client prefers, we can base our assessment on any of the standard industry approaches such as
OPM3 (PMI), P3M3 (UK Government, OGC), Capability Assessment Tool (UK Government,
OGC) or other bespoke model.
SMS has successfully completed a number of project management maturity assessment
engagements including:
* Trade Facilitation Programme Strategy and Capability Development program at Customs
* Review of Programme Management Capability at Centrelink
•
Integration of PMO functionality for bank merger/acquisition
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Organisation Name Stantons International Audit and Consulting Pty
Ltd
Trading Name
Stantons International
Contact
Mr James Cottrill
Address
Level 1, 1 Havelock Street
Suburb
West Perth
State
WA
Postcode
6005
Telephone
0894813188
Facsimile
0893211204
Website
www.stantons.com.au
Email
[email protected]
ABN
84144581519
Company Background
Stantons International has offices in Canberra, Perth and Darwin. The IT Audit and Consulting
practice offers a full range of specialist IT assurance and risk related services at extremely
competitive rates. We specialise in the delivery of ICT security, assurance and consulting services
and have delivered services to Commonwealth, State and Territory Governments for more than 30
years. Due to our specialist nature we offer an independent consulting and assurance service in
relation to ICT related functions, this can cover both technical and/or strategic areas of an
organisation. Our methodologies are scalable and flexible to meet a broad range of client needs and
to align with statutory requirements and the risk profile of the organisation. For delivery of our
engagements we can bring our complete suite of methods and supporting tools or alternatively,
work within your established frameworks and supplement this with our own tools, methods and
practices wherever appropriate. Our typical baselines in relation to assurance engagements are: *
AS/NZS 27001 / 27002 “Information Technology — Security Techniques - Code of practice for
Information Security Management” * AS2834 Computer Accommodation * IT Infrastructure
Library (ITIL) * COBIT 4.1 (Control objectives for Business and Information Related Technology)
* Relevant internal policy / legislative environment.
Company Accreditation (Optional)
Given the nature of our assurance based work we are reliant on the qualifications of individuals
within the organisation, the following is a summary of the relevant qualifications/associations for
delivery of our services: * - Certified Information System Auditor (CISA) * - Certified Practicing
Accountant (CPA) and Chartered Accountants (CA) * - Australian Computer Society (ACS) * Information Systems Audit and Control Association * - Institute of Internal Auditors
Organisational Project Management Maturity Assessment
The services of our IT Audit and Risk Consulting Division of Stantons International include project
management related assurance services which include maturity assessments. Our primary baseline
is the Control Objectives of Information and Related Technology (COBIT) 4.1, the framework
includes detailed maturity criteria which is applied against project management and IT related
processes within an organisation. We graph the current maturity level of the organisation and details
where potential improvements or controls may be implemented. Two recent examples include: * Department of Education, Employment and Workplace Relations (DEEWR), Post Implementation
Review of the Human Resources Module of the CONNECT (SAP) system. This included a review
of the processes against control objectives of the COBIT framework (including recommendations to
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address issues identified) and a maturity assessment of the project management against COBIT * Nurses and Midwives Board of Western Australia (NMBWA), Pre-Implementation Review of the
Registrations and Client Information System was against COBIT 4.1 and AS/NZS 27002
Information Security Management, outcomes includes observations of the project,
recommendations (i.e. roadmap) to address issues identified or opportunity to enhance processes for
current and future projects and a maturity assessment of the project management against both
AS/NZS 27002 and COBIT
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Organisation Name Synergy Management Solutions
Trading Name
Contact
Mr Philip Dartnell
Address
Suite 128, 2 Endeavor House, Captain Cook Crescent
Suburb
Manuka
State
ACT
Postcode
2603
Telephone
261083665
Facsimile
299557690
Website
www.synergymanagement.com.au
Email
[email protected]
ABN
40092534793
Company Background
Synergy Management Solutions is a Sydney based consulting and professional services company.
Synergy has a national and international project history and delivery capability, predominantly
around the provision of ICT related services. Synergy has an underpinning ethos of facilitating
successful business process, systems or cultural change through the application of our Integrity
Management methodology and by using Applied Project Management techniques. These have been
developed by Synergy’s Founder and Managing Director, Ms Susanne Moore, based on many years
of experience in managing large scale complex ICT projects, change programs and commercial
client-vendor relationships. Synergy was incorporated in 2000 and has been financially viable since
inception in 1997.
Synergy’s experience has been gained over many years across multiple industry sectors:
GOVERNMENT
Sydney Water Corporation
Dept of Agriculture, Fisheries & Forestry
(DAFF)
Australian Dept of Defence
NSW Dept of Primary Industries
Software Engineering Australia (SEA)-Qld
TAFE QLD, Brisbane
Country Energy NSW
Qld Dept of Natural Resources
BANKING AND FINANCE
Kasikorn (Thai Farmers Bank), Thailand
American Express Sydney and Hong Kong
INSURANCE
Insurance Australia Group
INFORMATION & COMMUNICATIONS TECHNOLOGY
StayinFront, Sydney
Mincom, Brisbane
CITEC (Qld government)
Bay Technology, Brisbane
BEA, Thailand
Alcatel, Sydney
Unisys Australia
EDUCATION
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University of Newcastle
Macquarie University
Company Accreditation (Optional)
Synergy’s QMS aligns to ISO9001:2000 and is used as the basis for managing Synergy’s policies,
internal processes, client engagement processes and delivery of consulting services. All Synergy
people are empowered to identify and promote innovation and process improvement opportunities.
Synergy’s MD (Susanne Moore) was a sitting member of the sub-committee that authored AS8015-2005: Corporate Governance of ICTand currently sits on AS sub-committee for IT-030-04
ICT Governance of ICT Contracts. Ms Moore was also the founding member of the Queensland
branch of PMI, has presented papers at AIPM symposiums and was involved in discussions
regarding the introduction of ITIL into Australia.
Synergy has not specifically sought accreditation to various industry methodologies such as
PRINCE2, CMMI, P3M3, ITIL etc as we believe that these frameworks only define the start point
for establishing the relevant core competencies within an organisation and do not address many of
the people skills so essential to enabling organisational capability. Notwithstanding, our people are
very experienced and our own methodology (Integrity Management) is substantial. We not only
know the mainstream methodologies and frameworks such as PRINCE2 and PMBOK in substantial
detail, we have higher level business and people skills that ensure these methodologies actually
facilitate successful execution.
Organisational Project Management Maturity Assessment
Synergy’s Applied Project Management™ framework incorporates the most appropriate use of
structured project lifecycle processes and artifacts, effective project governance, experience of
project managers (including change management skills) and relationship building capabilities when
developing a project management framework for clients.
Synergy can also assess an organisation’s maturity based on CMMI and use of PMBOK derived
standards for artifacts and processes. We can provide a framework for assessing and grading the
capabilities of project managers/team leaders/administrators based on skills and experience matrices
which we have developed and use internally for Synergy consultants and clients. These matrices
include strong emphasis on change skills, people management skills and emotional attributes of
each person. Synergy uses the outcome of these individual assessments to establish a development
plan for each person. This can include identification of key personal attributes for mentoring (eg
dealing with organisational politics, stakeholders, disruptive team members), as well as project
management mechanical skills such as PMBOK/PRINCE2 processes.
Relevant Examples:
For Newcastle University, Synergy provided an assessment of the project management maturity
based upon the CMMI definitions and the PMBOK framework. This incorporated use of a project
risk assessment matrix and Synergy’s project manager competency framework for assessing and
developing an overall improvement plan.
Sydney Water Corporation - Water Modeling Program – Synergy undertook an assessment of the
project management practices across this very large Program and implemented a series of
improvement initiatives to uplift the skills and project framework for the Program.
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Organisation Name SYPAQ Systems Pty Ltd
Trading Name
SYPAQ
Contact
Mr David Vicino
Address
Level 5, 441 St Kilda Road
Suburb
Melbourne
State
VIC
Postcode
3000
Telephone
0407 150 397
Facsimile
03 9867 8900
Website
www.sypaq.com.au
Email
[email protected]
ABN
90058352122
Company Background
Since 1992, SYPAQ (ABN 90058352122) has been providing advanced consulting and training
services in proposal support, strategic planning, project management, business analysis, systems
engineering, systems development & test, systems support strategies, reliability
engineering and quality assurance with a focus on effective value-added solutions across a broad
range of service applications and technologies in the Defence Aerospace, Information Technology,
and Telecommunications industries.
SYPAQ has been successfully operating for over 13 years using proven and scalable processes and
methodologies and has an established track record in managing the delivery of complex businessdriven projects on time, within budget and above expectations.
SYPAQ is vendor and supplier independent and works to ensure the most cost effective and
efficient solutions without conflict of interest.
SYPAQ is currently a member of the following supplier standing offer panels:
•
DMO Support Services (DMOSS) Standing Offer Panel as a Major Service Provider (MSP);
•
RPDE;
•
Victorian Whole of Government E-Services Panel;
•
Victoria Police Project Management Support Services;
•
West Australian Whole of Government SPIRIT IT Services Panel;
•
Customs - Provision Of Consultancy And Business Services Standing Offer Panel; and
•
CrimTrac ICT Contract Personnel Services Provider Panel.
Company Accreditation (Optional)
SYPAQ has negotiated and executed formal strategic agreements with Institute of Engineers
Australia (IEA) and Australian Institute of Project Management (AIPM). This is part of the SYPAQ
Professionalisation strategy which will reinvigorate and align our workforce development to that of
our major client (Defence).
This will result in improved organisational effectiveness via formal Professional Development
Programs (PDPs) with IEA and AIPM, leading to CPENG and RegPM accreditations respectively.
SYPAQ has a Quality Management System certified by Lloyd’s Register as compliant under
ISO9001.
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SYPAQ is also proud to be an active national corporate member of the following industry
associations:
•
Australian Information Industry Association (AIIA);
•
Australian Industry and Defence Network (AIDN);
•
Canberra Business Council;
•
Australian Institute of Project Management (AIPM – Strategic Partner);
•
Defence Recognised Supplier Scheme;
•
Engineers Australia; and
•
Systems Engineering Society of Australia (SESA).
Organisational Project Management Maturity Assessment
SYPAQ works in partnership with a leading Australian University to deliver and accredit
organisation to varying levels of Capability Maturity Model Integration (CMMI). SYPAQ has 20
years experience establishing and maintaining Earned Value Management systems for clients. We
were a key player in the formation of the Australian Standard – AS4816 – Project Performance
Management using Earned Value. One of our consultants is a member of the international
committee creating the ISO 21500 standard - Guide to Project Management. Our consultant is also
involved in the formation of an ISO standard for Earned Value Management.
SYPAQ provided a Master Project Schedule Risk Review for a major Defence data and voice
communications system developed by an international Defence/Aerospace prime contractor. This
involved the conduct of the review, facilitation and interviews with project staff, and production of
a Risk Review Report.
SYPAQ developed and documented Tenix Defence Systems Engineering processes which were
institutionalised across all Tenix Defence divisions to assist accreditation to Capability Maturity
Model Integration (CMMI) Level 3. CMMI was developed as an integrated approach to internal
process improvement in a broad range of organisations. CMMI for Development (CMMI-DEV),
Version 1.2, consists of a collection of best practices that address product development and
maintenance activities that cover the product lifecycle, from conception through delivery and
sustainment.
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Organisation Name Tanner James Management Consultants Pty Ltd
Trading Name
Contact
Mr Daniel Oyston
Address
Level 4, Law Society Building, 11 London Circuit
Suburb
Canberra City
State
ACT
Postcode
2601
Telephone
1800774623
Facsimile
261620462
Website
www.tannerjames.com.au
Email
[email protected]
ABN
91063977284
Company Background
Tanner James is a national company with a head office based in Canberra. Since 1994 we have
provided programme and project management training and consulting services to a wide diversity
of public and private sector clients. We specialise in non-proprietary programme and project
management methods in use by the project management community, including MSP, PMBOK and
PRINCE2. In fact, Tanner James introduced both the MSP and PRINCE2 methods to the Australian
market. Over the last 12 months, Tanner James has delivered over 800 Face-to-Face training
courses with a value in excess of $2m. These figures include in-house courses to over 60 different
public and private sector organisations, with the remainder being delegates at our regular public
training sessions. In Canberra, we understand the needs of Federal Government Departments and
the challenges they face bringing Government initiatives and parliamentary legislation to fruition.
Our Federal Government client list includes; Department of the Treasury, Attorney-General’s
Department, ComSuper, CrimTrac, Australian Customs Service, Department of Defence,
Department of Education Science and Training, Department of Foreign Affairs and Trade,
Department of Family and Community Services, Australian Taxation Office, Murray Darling Basin
Commission, Department of the Environment and Water Resources, and Child Support Agency
Company Accreditation (Optional)
Tanner James is a training organisation and management consultancy. We are accredited as an MSP
Accredited Consulting Organisation (Office of Government Commerce - APMG/MSP/ATO,
Registration Number MSP/ATO/038) and a PRINCE2 Accredited Training Organisation &
Accredited Consulting Organisation (Office of Government Commerce - APMG/P2/ATO,
Registration Number P2/ATO/001) Tanner James is a Registered Training Provider (RTO Registration Number 88098) through the Australian Quality Training Framework. We have a full
understanding of the processes involved in conducting training and assessment leading to the issue
of nationally and internationally recognised qualifications. Tanner James’ evaluation strategy for
existing education and training services are based on the competency-based framework of the
Australian Quality Training Framework. All Tanner James training providers are Certificate IV
Assessor and Workplace Trainer qualified (BSZ40198/TAA40104). Tanner James is an Australian
Government Endorsed Supplier (Tanner James Certificate Number 1521, Issued on 25 May 2000 by
the department of Finance and Administration, Last renewed 27 September 2004) As an
international ATO and ACO Tanner James have additional requirements placed upon relating to a
Quality Management System which exceeds AQTF standards. Tanner James has a QMS designed
by the Managing Director (John Howarth - who is an expert in ISO9000-based Quality
Management) which complies with ISO9001.
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Organisational Project Management Maturity Assessment
Tanner James is experienced at helping agencies align projects, programmes and portfolios with
strategic goals, part of organisational project management maturity, which leads to tangible benefits
such as consistency, reliability, effective resource allocation, process stability and project
performance. In addition to our project and programme level products including PRINCE2®,
PMBOK, MSP®, Agile and others, we offer comprehensive products such as health checks and
maturity assessments that allow an agency or its ICT division to assess organisational maturity and
plan for continuous improvement. Tanner James can assist with the Project Management Institute’s
Organisational Project Management Maturity Model (OPM3®) , an enterprise-wide solution to
examine project management capabilities against best practices from the project to the portfolio
level. We also can assist with the UK Office of Government Commerce’s Portfolio, Programme &
Project Management Maturity Model (P3M3). Both are enhanced versions of Carnegie Mellon’s
Process Maturity Model that evolved into the Software Engineering Institute’s (SEI) Capability
Maturity Model® Integration (CMMI®), a process improvement approach. Tanner James can help
agencies apply OPM3® or P3M3 in conjunction with ANAO Better Practice Guides to identify and
embed better practices; improve project and process capabilities; and engage the workforce in
achieving organisational project management maturity. Tanner James has recently worked with
Defence CIOG and Crimtrac providing Health Checks and maturity assessments.
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Organisation Name Terra Firma Pty Ltd
Trading Name
Contact
Mr Mike Hobson
Address
Suite 3, 86 Giles Street
Suburb
Kingston
State
ACT
Postcode
2604
Telephone
02 6295 3944
Facsimile
03 6239 4974
Website
www.terrafirma.com.au
Email
[email protected]
ABN
56072536700
Company Background
Terra Firma provides focused and specialist services, delivering certainty to projects or business
transformation by analysing, documenting and managing all facets of the initiative utilising industry
leading practices and approaches. Our key portfolios are: Business Transformation, Business
Analysis, Project Management; and Learning Development. Terra Firma is headquartered in
Melbourne and has over 160 personnel employed across Melbourne, Canberra, Adelaide and
Sydney.
We provide our services across multiple industries. During our 12 years of operation Terra Firma
has successfully completed in excess of 240 Government engagements, and last year was nominated
as a finalist in the Telstra Vendor Awards.
Our focus is on delivering key business outcomes by using proven techniques and qualified
specialists who are accredited, industry-experienced, and independent. Our approach to providing
professional services is based on routine and detailed review by senior managers responsible for
service delivery.
Specific to the AGIMO, Terra Firma has specialist expertise in business and systems project
implementations, organisational change, business systems development and ICT infrastructure
deployment. Terra Firma’s Project Management methodologies are closely aligned with PMBOK
and PRINCE2, as well as components from other best practice methodologies, which have been
developed and refined successfully over many years in the Australian marketplace.
Company Accreditation (Optional)
Terra Firma is an Endorsed Australian Government Supplier and is a member of various
Government panels.
Many of our consultants carry certification to project management methodologies and standards
such as PRINCE2, and the Australian Institute of Project Management’s (AIPM) RegPM
qualifications. Our education and training strategies include encouragement for postgraduate
studies in Project Management and accreditation to the Australian Qualifications Framework (AQF)
Level 5 Project Management competency level (equivalent to AIPM’s RegPM program).
We contribute to standards development, examples including: the Earned Value Management
Australian standard (AS4817), development of the Corporate Governance of Information and
Communication Technology standard (AS8015 - in which we have been contributors and
reviewers), and leading the development of the Earned Value competency standards for the
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AustPMA. Our Business Continuity Plans adopt a rapid engagement approach that is aligned to the
BCM process as endorsed by Australian Standard (HB221).
Terra Firma has a Quality Management System based on the requirements of the ISO 9001
standard. Integral to our quality strategy, we have the flexibility to work with existing
methodologies, such as ISO standards, Six Sigma, CMMI, etc., as well as bringing proven methods
and best practices to bear where appropriate for our client.
Organisational Project Management Maturity Assessment
Terra Firma assists organisations in developing Project Management Maturity via a structured
process including: review and assessment of existing process and practice against an appropriate
maturity model; establishment of a project to manage changes required; implementation of
organisational change to achieve target maturity level; and ongoing monitoring and mentoring to
underpin change.
Through this process we ensure effective change in maturity based on industry standards including
Organizational Project Management Maturity Model (OPM3), CMMI and others.
Victorian Government Department of Infrastructure - Project Review and Capability Assessment.
This review included an assessment for compliance to PRINCE2, as well as an assessment of
understanding and practical application of the knowledge areas identified by PMBOK. The
outcome of this review enabled the program to mature their project management capability, gain
greater control over planning, scheduling and costs control, and provide a program view of
performance to allow more effective communication and management reporting.
Terra Firma was engaged by ANL to design and implement a Project Management Office
Framework. The need was to ensure consistent delivery of projects across ANL's IT Program to
time, cost and quality. Terra Firma conducted an assessment of existing project management
maturity within ANL and then agreed detailed requirements for 'the ANL Way', followed by
development of Program and Project Management framework and documentation. Terra Firma
designed the process to integrate with an online time recording and reporting tool and delivered
training and mentoring to key ANL staff in the new framework and provided post-implementation
support.
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Organisation Name The Boston Consulting Group Pty Ltd
Trading Name
As above
Contact
Mr Axel Hofmann
Address
Level 52, 101 Collins Street
Suburb
Melbourne
State
VIC
Postcode
3000
Telephone
293235600
Facsimile
293235666
Website
www.BCG.com
Email
[email protected]
ABN
70007347131
Company Background
The Boston Consulting Group (BCG) is widely regarded as the global leader in strategy consulting
and has offices in 66 cities around the world, including Sydney, Melbourne and Canberra.
Our global ICT Practice has 750 consultants and brings together business insight and ICT to
achieve extraordinary impact. In the past five years, BCG has undertaken over 1,300 ICT projects
for some of the world’s largest organisations, working with CIOs and CEOs to shape their strategic
agenda. Our ICT Practice has five focus areas: Strategy, Transformation, Sourcing, Organisation
and Performance, each one with various sub-topics. We remain strictly independent of product and
service providers to ensure we provide objective and unbiased advice.
We have worked with many Australian public sector agencies, including the ATO, AusTrade,
Centrelink, Defence, DEEWR, Finance/AGIMO, Health and Aging, DIAC, Medicare, and Railcorp.
Our highly effective stakeholder management skills and experience has resulted in a perfect track
record for delivering public sector projects in difficult stakeholder environments on-time, on-budget
and with high levels of client satisfaction.
We have received three BRW-St George Annual Client’s Choice Awards – ‘Best Large Consulting
Firm’ (2006 and 2008) and ‘Most Innovative Consulting Firm’ (2007) – based on a survey of over
10,000 senior executives.
Company Accreditation (Optional)
BCG does not engage in external accreditation and certification
Organisational Project Management Maturity Assessment
The maturity assessment of project management practices is a component in the ‘Transformation’
focus area of BCG’s global ICT practice and a key activity of many of our ICT projects. While we
are skilled at applying traditional assessment tools, such as CMMi, BCG is also a steering patron
for the Innovation Value Institute (IVI), a consortium of leading players (including Intel, Microsoft,
SAP, Chevron, BP and others) developing a new capability model for managing ICT for business
value, called IT-CMF. The aim of this new capability model is to build on existing models and
establish a global industry standard for ICT management. BCG’s deep involvement in this initiative
stems from our comprehensive understanding of value creation opportunities through technology,
existing industry standards and their application in optimising ICT delivery.
Thus, we provide our clients with unique capabilities to assess project management maturity,
identify gaps and improve an organisation’s capability in this area.
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Recent project examples:
1) Assessed maturity of project management approach, frameworks and processes used by a large
federal Department to implement ICT projects (in the context of a major systems transformation
program) against industry standard frameworks and best practices. Identified gaps and implemented
changes to improve project scoping, financial management, prioritisation, benefits realisation and
change control.
2) Conducted a comprehensive review of ICT project management methodology and maturity for a
major financial services organisation across a portfolio of projects. Identified key gaps and areas for
improvement and supported development of a standardised ICT project implementation
methodology.
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Organisation Name Third Horizon Consulting Partners (The Trustee
for Third Horizon Trust)
Trading Name
Third Horizon Consulting Partners
Contact
Mr Steven Metzmacher
Address
Level 9, 60 Marcus Clarke Street
GPO Box 793
Suburb
Canberra
State
ACT
Postcode
2601
Telephone
02 6223 1500
Facsimile
02 9460 2807
Website
www.thirdhorizon.com.au
Email
[email protected]
ABN
77149865113
Company Background
Third Horizon was established in 2004 by former Arthur Andersen partners to assist clients in the
design and implementation of strategy and business transformation. Our focus on ICT includes the
assessment, transformation and implementation of IT strategy, operating models, outsourcing
programs, project delivery models, project management methodologies, IT cost management,
system evaluation and selection, and program management of large scale ICT implementation
programs.
The focus of Third Horizon is on being a practical consulting organisation that focuses on
implementation to ensure results are delivered. We have grown rapidly since commencement with
over 40 experienced consultants in our Canberra, Sydney and Melbourne offices.
Third Horizon uses experience and independence to deliver results to clients. We are a privately
held, independent firm that does not have alliances with technology vendors. Therefore we do not
have any conflicts of interest in the advice we provide. We have structured quality assurance
procedures that ensure we do not enter into any relationships that create conflict for our clients.
We offer an integrated set of consulting services to a wide portfolio of clients in industries including
government, financial services, industrial and consumer products, media, transport, water and
power utilities and government business enterprises.
Company Accreditation (Optional)
Organisational Project Management Maturity Assessment
Third Horizon has extensive experience in the full project life cycle, the development of project
governance, the evaluation and refinement of structured project management frameworks, and
reviewing and monitoring the benefits of a delivered project.
Specifically we have deep experience in providing assistance to clients in the following areas:
Review of project management processes and tools including current state assessments,
future state definitions, gap analysis and requisite implementation plans.
-
PMO establishment and management.
Project delivery management through ensuring clients deliver projects against approved
business cases and meet project performance and standardisation goals.
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-
Post implementation reviews.
Benefits realisation reviews through the identification and tracking of benefits across
projects using our standard methodology and tools.
Specific examples of our work include:
1.
AAPT - As part of an organisation wide transformation program, Third Horizon reviewed
existing project management processes, capabilities and approaches. The assessment determined
that the current approach was ineffective and a structured transformation was required. Third
Horizon implemented a series of improvement initiatives to transform the approach to IT project
delivery and align the project management function to the organisation’s objectives.
2.
Airservices Australia - Third Horizon was engaged to conduct a review of the project
management functions’ internal processes, identify associated issues and recommend an optimised
state which addressed the recognised concerns. Third Horizon developed an optimised crossfunctional framework, and focused on building processes that supported the efficient and effective
delivery of projects to approved specification, schedule, budget and quality.
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Organisation Name Velrada
Trading Name
Velrada Capital Pty Ltd
Contact
Mr Malcolm de Silva
Address
Level 22, 140 St Georges Terrace
Suburb
Perth
State
WA
Postcode
6000
Telephone
0864600290
Facsimile
0893213629
Website
velrada.com
Email
[email protected]
ABN
38136050701
Company Background
Velrada is an Australian owned management consultancy with expertise in technical and service
delivery. The firm has a strong national presence, as well as an Asian Pacific presence in Singapore.
Velrada provides organisations a flexible and customised approach with subject matter experts who
own the outcome. Velrada specialises in Government, Earth Resources and related sectors.
Established in 2007 by a conglomeration of business executives and specialists from tier one
consultancy, systems integration and enterprise systems firms such as: Cap Gemini, Andersen
Consulting, Ernst and Young, Oracle and Microsoft, Velrada has grown 276% in FY11 and
currently employs 65 experts in various disciplines. Velrada’s growth trajectory will require 250
employees in 2014 to meet client requirements. Velrada recently earned second place in the 2011
SmartCompany Smart50 Awards which recognises Australia’s smartest entrepreneurs and
organisations that are changing the business landscape. Velrada’s core business services include
enterprise solutions, information management, integrated and remote operations centres, and risk
and governance including environmental impact. Velrada’s clients include Department of
Indigenous Affairs, WA Department of Water, Office of Environmental Protection, Department for
Communities, Woodside Energy, Rio Tinto and Santos to name a few.
Company Accreditation (Optional)
Velrada places high importance on the quality of work complying with Quality Management
System and Environmental Standards -- ISO 9001:2008 (Quality Management Certification) and
ISO 14001:2007 (Environmental Management Certification). Completed audit and certification is
scheduled for the first quarter of 2012. Velrada has a number of consultants accredited with ISO
31000:2009 Risk Management Certification. Velrada's consultants have certifications and
experience in many methodologies, including Prince2, MSP, P3O, PMP, ITIL, Lean, Six Sigma and
RUP. Currently, Velrada has Microsoft Silver certification for SharePoint Portals and Microsoft
CRM with Gold Certification to be achieved by December 2011. Velrada is an Australian Computer
Society (ACS) Professional Partner Program member; is a full member of the Australian
Information Industry Association (AIIA); and has employees with membership in the Australian
Institute of Company Directors (AICD).
Organisational Project Management Maturity Assessment
Velrada has proven experience assessing a client's strategies and capabilities to gain an
understanding of their current organisational maturity levels. Once understood, this enables the gap
analysis and development of a roadmap to allow the organisation to get to where it wants to be.
Department for Communities (DfC) As part of the development of an Information Management
Organisational Project Management Maturity Assessment Category
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(IM) Strategy, analysis of the DfC IM environment utilised Capability Maturity Modelling
Integration (CMMI) to determine the current level of organisational maturity. Based on the maturity
gaps, a roadmap for improvement was developed and subsequently implemented. Large Mining
Company A review of People, Processes, Technology and Governance using Capability Maturity
Modelling lead to the development of an Information Knowledge Management (IKM) Framework
for a Large Mining Company, to facilitate incremental achievements in IKM maturity over the next
5 years. The resulting strategy provided a roadmap that encompassed all organisational aspects to
allow the organisation to reach its maturity goals.
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Organisation Name Wipro Australia Pty Ltd
Trading Name
Wipro
Contact
Mr Patrick Bodegraven
Address
Level 1, 18 National Cct
Suburb
Barton
State
ACT
Postcode
2600
Telephone
0411 657 063
Facsimile
02 6198 3373
Website
www.wipro.com
Email
[email protected]
ABN
80121950463
Company Background
Wipro Australia Pty Ltd is part of Wipro Ltd which is a global management consulting, technology
services and outsourcing company. With more than 100,000 employee across the globe, the
company generated revenues of $US 5.4 billion with 28% YoY growth for the fiscal year 2008-09.
Wipro offers a wide range of consulting services with specialisations across most aspects of
management and technology consulting, business service delivery and operation. In addition, Wipro
provides ‘End to End’ solutions in systems integration and outsourcing means our consulting advice
is pragmatic, outcomes focused, and mindful of implementation challenges. Our clients span a
broad range of industries worldwide and include many of the Fortune Global 100 and Fortune
Global 500 companies and Government agencies. Many of our top 100 clients have been clients for
at least five years. Wipro Consulting Service has a vast pool of qualified resources in the following
functional tracks - Business Consulting – 200, Architecture Consulting – 400, Portfolio consulting –
200 and Business Process Improvement – 400 consultants. Wipro Australia operate offices in
Sydney, Melbourne and Adelaide with over 700 employees servicing our customers across all of
our functional domains. Customers include the University of Canberra, Northern Territory
Government, Telstra
Company Accreditation (Optional)
CMMi Accreditation – Wipro is the first PCMM Level 5, SEI CMM Level 5 and CMMi Level 5
certified software & IT services company globally and the first outside USA to receive the IEEE
Software Process Award. ISO & BS Standard Wipro started its Quality Journey in 1993 by
adopting ISO 9000. Wipro was certified by BVQI and was recertified ISO 9001:1994. Wipro was
certified for the ISO 9001 2000 certification. Wipro is the first software technology and services
organization in India, to be certified for complying with the ISO 14001 standards for the
Environmental Management System. Wipro was certified as compliant with the BS7799 standards
in 2002. Wipro was awarded the BS 15000 in 2004. Wipro has adopted complete BS15000
framework processes and in addition project management which is extremely critical to manage
projects for any size organisation. We are able to address IT Infrastructure management and service
support needs for our clients while maintaining high standards of quality and cost effectiveness Six
Sigma Wipro is the world’s first IT Company to adopt Six Sigmainternally. Six sigma
methodologies in practice include Six Steps to Six Sigma (SSSS), for transactional quality, cross
functional process mapping, DMADV, and DMAIC, in software development.
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Organisational Project Management Maturity Assessment
Wipro has many years of experience and extensive capability in handling large programs in
assessing the maturity of organizations. Wipro has developed its own framework and Intellectual
Property Rights for project management (Rapid PMOTM ) which is aligned to industry best
practices like Prince 2, PMI and CMMI. Wipro’s framework involves a comprehensive
methodology for assessing the project management maturity of an organization. The major
activities involved in the assessment phase involve analysis and gap analysis of project management
practices from three perspectives of Process, People and Technology to provide a mature ICT
project management capability. Our major services include - Assessment of the maturity level of the
organization, setting up of PMO capabilities, Implementation of CMM frameworks, ISO, ITIL, BS
Standards , PMI/ Prince2 Standards etc. Wipro’s customers derive the following benefits:
Standardization of processes and systems, Organizational efficiency, improved productivity and
efficiency, better project management standard through adoption of standard project management
frameworks Case Study 1 WIPRO worked with a leading bank in the UK to setup a Project
Management Office for their transformation program. The client has benefited by the adoption of
industry standard practices for their PMO. Case Study 2 WIPRO was engaged with a leading
Telecom player in the UK, to standardize their program management capabilities for setting up an
offshore development centre. As part of the engagement WIPRO assessed the existing processes
and governance mechanism for program management and standardized their practices.
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Organisation Name Yael Bright Consulting PTY LTD
Trading Name
Bright Consulting
Contact
Mr Aviel Vaknin
Address
P.O Box 460 Civic Square
Suburb
Civic
State
ACT
Postcode
Telephone
0262627762
Facsimile
Website
www.brightc.com.au
Email
[email protected]
ABN
85156575647
2608
Company Background
Bright Consulting is a delivery-focused company providing management services, Business
Analysis and advisory services. We specialise in increasing project management capability as well
as delivering highly complicated projects successfully. Bright consultants are contracted to our
customers at extremely competitive rates; we believe that a successful delivery can be achieved by
providing expert advice at reasonable prices. Bright Consulting targets the best consultants in the
market; those with vast experience and knowledge who are passionate about what they do. Our
rigorous recruitment process highlights a selected few who are invited to be part of Bright
experience. We support our consultants during their engagements and regularly monitor and tracked
their progress. This service ensures higher successful rate of delivery as well as continuity. We see
this service as demonstration of our values and commitments to the success of our clients; we
therefore provide this service at no additional cost.
Company Accreditation (Optional)
Bright Consulting targets highly experienced consultants as our permanent staff. Our employees are
certified in most of the industry recognised Methodologies : Prince2, PMBOK, MSP, as well as
Project lifecycles : waterfall and Agile. We ensure our consultants maintain their high level of
accreditation , as well as exposing them to the latest developments in Program and Project
Management through training and technical workshops. Our internal Project Management Office
ensures that we provide our customers with a superior service. Our practice lead is accredited
CMMI (Capability Maturity Model - Integration) who continuously develop and enhance our
Project Management capability and support our consultants throughout their assignment. Bright
Consultants are a proud member of the ACS, PMI, AIPM and AIM.
Organisational Project Management Maturity Assessment
Bright Consulting focus its employment strategy towards senior consultants who are experienced
Portfolio/Program/ Project Managers, trained in multiple methodologies and have had experience in
a variety of environments. This experience provides our consultants with the ability to asses an
organisation from a different perspectives based on their experience and knowledge. This unique
capability can lead to the implementation of creative yet appropriate solutions. To implement those
solutions, our consultants are then able to recommend on a maturity roadmap that will be realistic to
the specific organisation, allowing sufficient change management time and with limited overhead
by the stakeholders involved. Some sample engagements for our consultants include: - Project
Management Maturity assessment for Deakin University ICT. This engagement included the
assessment of the current situation within the organisation; reviews of current documentation used
Organisational Project Management Maturity Assessment Category
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for planning and reporting, conduct stakeholder analysis and requirements gathering with the
executives regarding the delivery process and the reliability of the reports produced. This led to the
creation of a prioritisation tool which allowed some clarity to the ICT management and the
enhancement of some aspects within the reporting documents to reflect a more accurate and
credible picture. - Project Management Maturity assessment for University of Canberra ICT.
Following a board decision to close the Project Management Office, Bright Consulting was engaged
to review and asses the current delivery process and make recommendation for improvement.
Following the assessment and the creation of a maturity roadmap, gaining the buy-in from the
directors, PMO closure Decision was overturned.
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Organisation Name Zen Ex Machina Pty Ltd
Trading Name
Zen Ex Machina
Contact
Ms Mia Horrigan
Address
Unit 7/43 Sandgate Road
Suburb
Albion
State
Qld
Postcode
Telephone
0412821852
Facsimile
Website
zenexmachina.com
Email
[email protected]
ABN
93153194220
4000
Company Background
Zen Ex Machina was founded in 2011 in response to the needs of Australian businesses and
government for elegant solutions to modern, complex digital problems. We are outcomes focused,
working closely with our clients and their stakeholders to create a shared understanding of the value
required of products and services in the government and private sectors in a way that is adaptable to
the changing needs and priorities of the modern business environments. Our consultants have over
10 years experience working extensively across Federal Government agencies including
Department of Health and Ageing, Department of Defence, Department for Human Services and
Department of Employment, Education and Workplace Relations. We believe that the good inherent
in 'the machine' of this digital age is most effectively and efficiently delivered through ensuring that
the strategies we create, the solutions we develop, and the tactics we employ are: •In harmony with
end-users' needs. •Useful, usable and fit-for-purpose. •Balanced across all channels of customer
engagement, whether digital or traditional. •Value-driven. •Created collaboratively with our clients.
A key element in our approach is the provision of sound project management capability to ensure
timely, cost effective delivery of a quality and valued aligned outcomes.
Company Accreditation (Optional)
Our Zen Ex Machina Business Strategy and Project Management Consultants have Prince2
certification and Scrum master Certification (Agile Alliance). Our Technology consultants are
certified Adobe Instructors and certified technical trainers.
Organisational Project Management Maturity Assessment
Zen Ex Machina has consultants with a minimum of 10 years experience with recent experience in
assessment of Project Management practices and their level of organisational effectiveness.
Specifically, Zen Ex Machina consultants have certification in Prince2 and Scrum (Agile) to
enhance their capability for a multi-disciplinary assessment of project management maturity. Our
offerings in organisational project management maturity assessment are: •Digital strategy and
implementation •Senior Executive mentoring and advisory services •Project tactics and project
management •Agile Project Management capability uplift, training and coaching Case Study 1:
TGA - Zen Ex Machina consultants assessed the TGA’s project management practices,
effectiveness and capability to adapt to the changes required of their organisational restructure in
2010. Through use of CMMI, Zen Ex Machina created a road-map to improve organisational
performance through the use of Agile (Scrum) project management processes, mentoring, coaching,
and standardisation in documentation to optimise the TGA’s capability particularly regarding
continuous assessment and improvement within and between projects. Case Study 2: DEEWR - Zen
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Ex Machina consultants assessed DEEWR’s project management practices and their effectiveness
to work as a single program office, subsequent to the merger of DEST and DEWR. Zen Ex Machina
used CMMI to assess DEEWR’s project management practices and determine whether there was
sufficiently defined and repeatable processes embedded within the two agencies to manage projects
as a single organisation. Zen Ex Machina created a road-map, conducted coaching workshops with
Executives on how to improve their capability and achieve an optimal performance level.
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