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J.SAYIRAMAN Mobile: + 974 3262280 (Doha – QATAR) E-Mail: [email protected] With good organizational skills and 14 years extensive experience in sales, management, administration, operations support, technical support – QA/QC, vendor development marketing, seeking a challenging position to share these experience with others. and PROFESSIONAL SYNOPSIS A dynamic professional with over 14 years of rich experience in Manufacturing field, Quality Control, Sales, Relationship Management, Process Enhancements & Team Management. Presently associated with Prestige Dynamics Industries SDN BHD, Penang Malaysia as Business Dev. Engineer (Sales/Marketing). Internal Auditor for ISO9001:2000 Knowledge in 6 Sigma Tools. Knowledge in Automotive products, Plastic parts, Fabrication works & Fasteners items Comprehensive understanding and knowledge about techniques like for improving the operational efficiency and achieving cost savings. FMEA, 7QC tools , Poke yoke & Other Quality Tools Based on that able to achieve the cost savings activities. Adept in handling quality related activities involving resource planning, in-process inspection and coordination with Internal Departments. An effective communicator with excellent relationship management skills and strong analytical, problem solving & organizational abilities. - Sales CORE COMPETENCIES Quality Implementation o Developing an integrated management system for meeting the standard requirements. o Taking stringent quality measures including preparation / maintenance of necessary documents to ensure compliance with ISO 9001:2000 & ISO/TS 16949 standards & customer requirements. Process Enhancement o o Identifying scope for: - Planning, implementing & monitoring of technological changes to enhance operational efficiency. - Modifications in equipments, process flow, working practices, consumables, power etc. for controlling & reducing conversion cost per unit produced. Executing cost saving techniques/ measures and modifications to achieve substantial reduction in expenditure/ cost. Relationship Management o Handling customer queries for better turnaround time and customer satisfaction. o Interacting with the clients on a regular basis & providing redressal to all their queries, complaints & handling all client relation activities. New Product Development o Coordinating the entire development activities including requirement analysis, planning, finalizing specifications, designing and prototype development. Troubleshooting all technical problems; conducting various tests & inspections to ensure that products developed are in compliance with pre-set quality specifications Team Management o Recruiting, leading, mentoring & monitoring the performance of team members to ensure process efficiency and meeting of targets. o Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst Team Members. ORGANISATIONAL EXPERIENCE Since Aug’06 with Prestige Dynamics Industries SDN BHD, Penang Malaysia as Sales/Business Dev. Engineer One of the leading Plastic Injection Molding company in Malaysia – Specialist in Audio / Power tools Responsibilities: o Providing services to the noteworthy customers like Bosch, Automotive Lighting, Autoliv, SANYO, Sony, Sanmina – SCI, Clarion, Avago and Agilent Technologies (US). o Devising & deploying strategies for delivering 100% Customer Service. o Conducted inside/outside sales, marketing, and other business activities geared toward new and existing account generation o Bring the new sources and develop the product as per customer requirement o o Essential Functions included: tele-prospecting, scheduling initial visits, conducting in-person prospecting calls, following-up potential customers, qualifying leads, attaining new business by working with local sales and management team Assisting in walkthroughs of new accounts; while working within company policies and procedures. o o Used presentation and communication skills with a consultative sales approach and managed weekly activities by generating reports Identified business needs and opportunities for further growth and development of business Playing a major role in the management meetings and demonstrating presentations to the customers o o o o Implementing ISO/TS16949 standards for performing the follow up activities Framing the APQP/PPAP reports for every new project by heading the CFT team Functioning as a CFT Member for new the development components. Presiding as a TFT member for 100PPM PROJECT. o Aug’05 to Jul’06 with Power Choice SDN BHD, Penang, Malaysia as QA Engineer Responsibilities: o Overseeing the supply of the products to Electronics, Medical & Automobile customers. o Bring the new sources and focus the sales/marketing activities o Receiving the customer complaints and solve the problem with QA team o Playing a major role in the management meetings and demonstrating presentations to the customers. o Generating the first article reports, car reports for the future reference. o Framing the PPAP reports for every new project by heading the CFT team. o Managing the 8D reply process for handling the internal & external customer complaints. o Designing the advanced product quality plan consisting of control plans (FOA & LOA). o Playing a major role in the production part approval process consisting of FMEA, SPC, MSA, R&R, First Article, CPK analysis, Control Chat & Inspection Plans. o Implementing ISO/TS 16949 standards for performing the follow up activities o Initiating preventive measures to overcome the quality problems. o Assessing the performance of the vendors by carrying the vendor rating activities for every quarter. o Initiating vendor quality system audits and helping them in developing their systems to satisfy the ISO/ TS16949 system requirements. o Delivering the products to the customers like: Xerox, Flextronics, Expanda, Teleflex, Pareto Hallrock (UK & USA). o Inspect the Fabrication products ( proto type products) and export to UK/USA market o Sub con to Engineering works - Pipe line projects , Fabrication works, Preparing the Golf project accessories. It is a ISO 9001:2000 company ( SIRIM) Oct‘98 to Nov’01 JKM DAERIM Automotive Ltd. (MNC), Madras Junior Engineer (Q.A) About the Company :- Manufacturers of Aluminum Die casting / Pressure die casting Machining thru CNC machines. It is an ISO/TS16949 Certified company. Responsibilities: In process inspection, Analyzing the customer complaints and take CAPA Follow up ISO/TS16949 Activities Reducing the in process rejection Vendor rating every three quarters Nov’95 to Sep’98 Tapan Preci Tec Ltd., Madras (India) / Fastenrs and Technical Assistant About the company :- Manufacturers of Forged steel valve,Gate valve, Butterfly valve & Ball valve API Std. 600, API 603, API 6D, BS 1414 and tested to API Std. 598 Responsibilities: Incoming inspection/In process Inspection NDT test for induction hardening products PREVIOUS ORGANIZATION Tenure Organization Designation Jan‘05 to May’05 Thortex (M) SDN, BHD, Penang, Malaysia Sr. Engineer (QA/QC) Jan’02 to Dec’04 Engineer (QA/QC) Nov’95 to Sep’98 JoonHee Micron SDN, BHD (MNC), Malaysia ( Korean Joint venture Company) JKM DAERIM Automotive Ltd. (MNC), Madras ( Korean Joint venture Company) Tapan Preci Tec Ltd., Madras (India) Sep’94 to Sep’95 SRP Tools Ltd., Madras (India) Tech .Asst Oct‘98 to Nov’01 Junior Engineer (Q.A) Technical Assistant TRAININGS o o o o o o ISO9001:2000 Internal Auditor, Training-Course conducted by SQC Technologies Sdn. Bhd (Malaysia) Certification in Quality Orientation for Shop Operatives conducted by NIQR. Undergone training in TS16949 activities by Private Consultant. Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP) and Failure Mode Effect Analysis (FMEA), Conducted by Private Consultant. Statistical Process Control (SPC), Measurement System Analysis (MSA) and 7 QC Tools at Indian Statistical Institute, Chennai. Certification in Advanced Form & Metrology Conducted by Integrated Technologies. INSTRUMENTS HANDLED o Coordinating Measuring Machine, Linear Height Gauge (2D), Vernier Caliper, Various Type of Micrometers, Snap Gauges, Adjustable Snap Gauges, Surface Roughness Tester, Hardness Measuring Machine, Profile Projector, Bevel Protractor, Height Gauge, Plug Gauges, Air Gauges & Microscope. EDUCATIONAL QUALIFICATION / IT SKILLS Educational Qualification :- Diploma in Mechanical Engineering Conversant with MS Office & Internet Applications ACHIEVEMENTS o o o o Minimised the in house in process rejection % from 1.5 to 0.20% Power Choice Sdn Bhd Reduced the DPPM status from 24000 to 2000 DPPM (Plastic Parts) Prestige Dynamics Industries Successfully implemented Poke Yoke method in Injection Mold and achieved zero percent rejection Prestige Dynamics Industries Accomplished 100PPM in Automobile Manufacturing Sector (Aluminium Die-Casting Products) by implementing measures JKM Daerim Automotive Ltd Strength :Able to work independently with minimum supervision Ability to work under pressure and to meet strict deadlines is essential Excellent planning, organizational and time management skills Excellent communications skills Highly motivated and willing to take on new challenges Proven success in contributing to a team-orientated environment PERSONAL DETAILS Date of Birth Residential Address : S/O C. Janarthanam, (Retd. Foreman E.B), Mellakottai, Dindugal-624302, India : 25 Languages Known Passport No. : F 4957880 License : yes (India) Expected Salary : 8000QAR( Negotiable) th May 1974 : Tamil ,Telugu, English