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Ch 12 - Wiley
Ch 12 - Wiley

... minimum of shopping effort. 12. _____ Shopping goods are products for which the consumer will not accept a substitute. 13. _____ Component parts and materials are finished products that become part of a final product. 14. _____ Any rights guaranteed to consumers are those expressed in a company’s wa ...
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... Creative advertising is linked to the consumer society in that it represents the way of forming the messages that the producers of goods and services want to reach their consumers. That’s why, if the behavioural norms of consumers change and new social factors come into play or change within the whe ...
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... behaviour of firms. It specifically investigates: the role of cultural orientation in forming consumer ethical ideology; the link between the consumer's ethical ideology and his/her perceptions regarding the unethical marketing behaviour of firms; the effect of perceived unethical marketing behaviou ...
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Radio advertising
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Emotional branding

Emotional branding is a term used within marketing communication that refers to the practice of building brands that appeal directly to a consumer's emotional state, needs and aspirations. Emotional branding is successful when it triggers an emotional response in the consumer, that is, a desire for the advertised brand (or product) that cannot fully be rationalized. Emotional brands have a significant impact when the consumer experiences a strong and lasting attachment to the brand comparable to a feeling of bonding, companionship or love. Examples of emotional branding include the nostalgic attachment to the Kodak brand of film, bonding with the Jim Beam bourbon brand, and love for the McDonald’s brand.
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