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Chapter 2
Chapter 2

... 10. The best known product portfolio planning method was developed by _____. a. Philip Kotler b. Harvard University c. SRI Consulting Firm d. Boston Consulting Group e. James P. Hess (Answer: d; p. 40; Easy) 11. Most portfolio analysis methods evaluate SBUs on two dimensions, namely _____ and _____ ...
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... Have had a social software for more than 15 years Social Computing Guidelines Masses of Communication not mass communication IBM Customer Experience Suite – Changes the way organizations collaborate "The idea of getting the right person over the right time at the right opportunity and yield the righ ...
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... resellers a direct inducement for purchasing a product. This inducement, which adds value to or incentive for the product, might take the form of a coupon, sweepstakes, refund, or display. 3. Public relations is a nonpersonal form of communication that seeks to influence the attitudes, feelings, and ...
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Target audience

A target audience is the intended audience or readership of a publication, advertisement, or other message. In marketing and advertising, it is a specific group of people within the target market at which a product or the marketing message of a product is aimed (Kotler 2000). For example, if a company sells new diet programs for men with heart disease (target market), the communication may be aimed at those men but also perhaps at their spouses (target audience). Targeted marketing and targeted advertising strive for narrowcasting rather than broadcasting.A target audience can be formed of people of a certain age group, gender, marital status, etc., e.g. teenagers, females, single people, etc. A combination of factors, e.g. men aged 20–30 is a common target audience. Other groups, although not the main focus, may also be interested. Discovering the appropriate target market(s)and determining the target audience is one of the most important activities in marketing management (Niewenhuizen et al. 2000). Perhaps the biggest mistake it is possible to make in targeting is trying to reach everybody and ending up appealing to no-one.
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