Download Communication

Warm up Sep 12th
What
do you think you
could do to improve
communication with the
person you struggle to
get along with?
Warm up Sep 10th
Who do you have the hardest time
getting along with? Why do you think
you have such a hard time getting along
with that person?
Communication
Child-Like
This style of communication
is the easiest and most natural
to use. It is also very immature
and the least effective
method of communication
when you are an adult.
It is characterized by:
-Self-Centered Motives
-Giving Orders
-Whining
-Name Calling
-Yelling
-Acting Out of Control
-Verbal Abuse
-Not Listening
-Interrupting
-Topping
-Throwing Tantrums
Parent-Like
 This style of communication has
nothing to do with age or being the
mother or father. In fact, two-year-olds
are very good at this. It is the mode of
communication that directs others’
behaviors. It is effective in that you
usually get someone to comply or act a
certain way, but it is a one-way or
dictatorial communication.
It is characterized by:
-Giving Instructions
-Demanding
-Directing
-Ordering
-Punishing
 This style of communication gets
the point across and affects the
behavior of others. It is commonly
used to deal with someone who is
communicating as a child. Teens
want to be treated as adults, but
when they resort to child-like
communication techniques, others
around them resort to using parent
techniques.
Adult-Like
This style of communication
is the highest level and is the
most desirable and effective.
It is characterized by:
-The desire for open, two-way communication
-Taking responsibility for comments and actions
-Remaining calm
-Showing respect for other’s feelings and
opinions
-Wanting to resolve problems with a win-win
attitude
-Having trust in others
-Controlling emotions while discussing
Communication
Techniques
There are 3 types of communication:
Constructive
Destructive
Non-verbal
Constructive Communication
This contributes to a
meaningful exchange of
ideas and/or leads to
understanding.
Examples are:
-Giving positive or encouraging messages
-Asking questions
-Sending clear, concise messages
-Being honest and open
-Keeping the confidences of other people
-Speaking with respect
-Using tact- (communicating something
sensitive without hurting or offending)
-Being a good listener
Destructive Communication
This is talk that “hurts.”
Some messages discourage
rather than encourage
helpful or constructive
communication.
Examples are:
-Insults, harassing, teasing
-Gossip, lies, blaming and accusing
-“You” messages
-Sexual Harassment
-Threatening
-Sarcasm- (when a person says one message, but
nonverbal expressions and the tone of voice
send another message)
-Interrupting or dominating the conversation
-Swearing
Non-Verbal:
 Nonverbal communication is the way a
person expresses him/herself through
movement, posture, and facial
expression. It is possible to send one
type of verbal message and at the same
time, a different type with body
language. Nonverbal communication is
VERY powerful and can often be
misinterpreted.
What are some
examples of nonverbal
communication?
Communication Tip #1
Use “I” messages!
- I feel
~ makes you responsible for the
statement
- When ~ Describes the situation
- Because ~ tells why you feel the way
you do
(This really works!! You should try it!)
Tip #2
Be clear
- Say what you
mean and mean
what you say!
Tip #3
Ask questions
-
If you are not clear on what someone is
saying….ASK QUESTIONS!!
-
Restate what someone has said to
make sure that you really did
understand what they said.
“S0 you are feeling sad because…”
Tip #4
 Be a good listener
- Studies indicate that 60 percent
of the time that you communicate is
spent listening! If you are a poor
listener you are a poor
communicator.
How can you let
people know you
are listening?