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KM in Singapore
Knowledge Based Economy

One in which the production, distribution and
use of knowledge are the main drivers of growth,
wealth creation, and employment for all
industries.
OECD (1996)
Moving Towards KBE

Singapore introduced KM initiatives in
public and private sectors

Local universities introduced new
programs for information and knowledge
professionals to support the KM initiatives
Education Level (2002)
Global Information Technology Report

measure the degree of preparation of a nation to participate
in and benefit from ICT developments
Innovation- Gross Domestic Expenditure on R&D
as a % to GDP (GERD)



Taiwan
Singapore
Hong Kong
1.98%
1.80%
0.36%
Hong Kong Institution of Science (HKIS) , 2000
E-Government

The vision is to be a
leading eGovernment
to better serve
Singapore and
Singaporeans in the
new knowledgebased economy
2000 Singapore Government
Asian Most Admired Knowledge
Enterprises (MAKE)





Japan (Kao, Nissan Motor, Toyota Motor)
Taiwan (Taiwan semiconductor)
S. Korea (POSCO, LG Electronics, Samsung, SDS)
Singapore (Singapore Airlines)
India (Eureka Forbes, Wipro, TCS, Infosys)
Ministry of Manpower



Manpower planning
and skills
development
Managing foreign
manpower
Promote quality
workplace
Blended KM Approach




Able to see the “whole” from strategic planning
People elements- motivation, system thinking,
change management and organization
restructuring
Process elements- process redesign and
improvement
Technology elements- enabling IT infrastructure
Influence of Australia
Knowledge Management Model (AS 5037)
KM Conference and Workshop

Re-Assessing the Performance of KM as a
Functional Business Tool, Jul 2006

Strategic Law Firm Management Using Best Practice,
Aug 2006

Knowledge Management Asia 2006 ,
Asia's largest knowledge management conference, Nov
2006
Observations




Singapore government’s vision towards a
knowledge based economy & e-government has
prepared the ground for KM
Singapore organizations are more receptive to
KM
Early KM initiatives were IT led, such as
document management systems
KM is moving towards a more balanced
approach