Download VeriCentre 3.0 - Verifone DevNet

VeriCentre 3.0
Market Challenges
Business Drivers
• Inability to efficiently or effectively manage mass updates to
install base
• High support costs associated with application rollouts
• Incomplete download challenges / multiple download attempts
• Long knowledge transfer cycles on system operation
• Potential security exposure for inappropriate access to system
• The need to support higher concurrent download throughput
• Inability to easily integrate into other corporate systems
Market Challenges
Technical Drivers
• Static reports / inability to effectively mine custom data
• Outdated user interface presents training challenges
• Complexity in password management — too many passwords to
manage from a corporate standpoint
• Inflexible terminal memory management (clearing/defrag)
during download process
Solution: VeriCentre Version 3.0
• First release in nearly four years that is focused on
enhancements rather than bug fixes
• Market-driven enhancements
• Framework for future value added features to be
delivered on the 3.0 platform
Version Comparison
VeriCentre
2.2.2
VeriCentre
3.0
VeriCentre LE
2.0.4
VeriCentre LE
3.0
Operating System
Windows 2000 / XP /
2003 Server
Windows XP / 2003
Windows 2000 / XP
Windows XP / 2003
Database
MS SQL Server 2000
Oracle 8.1.7 /9i
MS SQL Server
2000/2005
Oracle 9i / 10g
MSDE 2000
MS SQL Server
Express 2005
128
400
16
32
Dial, IP, RS-232
Dial, IP, RS-232, X.25
Dial, IP, RS-232
Dial, IP, RS-232
Maximum Number of Download Servers
16
16 accessed via 1
central database
1
1
Maximum Number of Remote Clients
255
255
5
10
1 million
1 million
50,000
50,000
Automated Download Scheduling
No
Yes
No
No
Download Recovery
No
Yes
No
Yes
Remote Diagnostics and Message Management
Add-on Module
Standard
No
No
Information Collection and Reporting
Add-on Module
Standard
No
No
Yes
Enhanced
Yes
Enhanced
Secure SSL Downloads
Through third-party
SSL tunnel
Through third-party
SSL tunnel
Through third-party
SSL tunnel
Through third-party
SSL tunnel
Download Compression
Yes
Yes
Yes
Yes
Legacy ZONTALK
XML
Legacy ZONTALK
XML
Device ID Injection/Cloning
Yes
Yes
No
No
Ad-hoc Database Queries
Yes
Yes
No
No
Parameter Auditing
No
Yes
No
Yes
Maximum Number of Concurrent Downloads
Communication Interfaces
Maximum Number of Device Configurable
Download Monitoring
Data Import/Export File Formats
Minimum Requirements
• Operating System
– Windows 2003 Server (for Enterprise)
– Windows XP (for LE)
• Database
– Oracle 9i/10g or SQL Server 200/2005 (for Enterprise)
– 2005 Express (for LE)
• Miscellaneous
– Microsoft .NET Framework 2.0 and 3.5
– IIS 5.0 or later
6
VeriCentre 3.0 – Features and Enhancements
• Enhanced, customizable UI for Main Console
• Advanced Reporting module with user definable reports
• Terminal Manager enhancements
–
•
•
•
•
•
•
•
7
Form View, Parameter auditing, Advanced Search
Download Automation
Windows Authentication for User Login
Stronger Encryption of passwords
New, enhanced Download Monitor
Support for large number of concurrent downloads
New, enhanced GUI for configuring Communication Options
Enhanced logging of downloads (including Serial #)
VeriCentre 3.0 – Features and Enhancements
• Support for Oracle 10g, SQL Server 2005 and SQL Server 2005
Express Edition (for LE version)
• Installation Enhancements
• Thoroughly updated documentation
• New XML format based Import/Export
• Download Recovery
• Enhancements to Terminal Memory clearing
• Various Bug Fixes for issues reported from field and support
teams
8
Enhanced Main Console / Login
• Customizable using XML format
• ‘Recently Used’ tab
• Set focus back to already
running applications
• Windows Integrated
Authentication
New Reporting Tools
• No more Crystal Reports
• Customizable using XML
files
• Drag and drop grouping
• Ability to save filter
values
• Create custom private or
public reports
• Export to Excel or PDF
• No formatting artifacts
when exporting to Excel
• End users can easily
create their own reports
Enhanced Terminal Manager
• WebConsole-like Form
View for editing
Parameters
• Auditing of Parameter
Editing
• Advanced Terminal Search
• Completely re-written
Terminal Properties
screen
• Support for Download
Automation and Download
Recovery Configuration
Download Monitor
• Completely rewritten
• More fields in
Summary View
• Individual file listing
in Detailed View
• Ability to launch
Communication Trace
from Monitor client
• Support for creating
web-client
(implemented as
Web-Service)
• No more UDP for
communication
Download Recovery
Overview
• Allows for resumption of downloads at point of failure,
not from the beginning
• Downloads are designed as multiple “download packets”
to prevent full re-download
• Failed downloads automatically resume
Business
Benefits
• Simplifies/streamlines dial downloads
• Reduces costs
— Limits costly calls from merchants to support desk
— Reduces overall burden to download system by improving
efficiency
— Lower download-related communication costs
• Flexible
— Determine download packet size to maximize performance
Download Recovery In Action
Without Download Recovery
Download Unsuccessful
Download Successful
VeriFone devices
With Download Recovery
Download Unsuccessful
Download Successful
VeriFone devices
Download Automation
Overview
• Scheduling of device initiated application loads (new/updates)
without the intervention of the merchant
• Device completes “update check” with download server(s) on a
routine, pre-defined schedule
Business
Benefits
• Reduces costs
— No need to call the merchant multiple times
— No onsite visit required
• Simplifies application updates
— Application downloads occur in the background
— No need for merchant to interface with terminal for download
— Will only download if in off hours and other applications allow
— Robust error correction (e.g. re-attempt if communication
down, mitigation of conflicting schedules from system)
• Flexible
— Update check for IP can occur more frequently than dial
— Multiple servers can be supported
Current Day Scenario
1. Application updated for compliance or new functionality reasons
2. Application staged in VeriCentre for download
3. Sales Support representative sent on site to complete new
download or
4. Each customer is called and walked through a series of steps to
get the download
Costly to Implement
Manual Intervention
The Solution: Download Automation
1. Application updated for compliance or new functionality reasons
2. Application staged in VeriCentre for download … set for
Automated Download
3. Terminal calls in on a preset scheduled basis to determine if
downloads (new/updates) are available
4. Downloads automatically take place during pre-defined off hours
for the merchant
No On-site Visits
No Calls to Merchants
Reduce Cost for Updates
Secure Web Access
Overview
• Graphical user display for ease of use
Business
Benefits
• Reduces errors during staging
— Graphical interface presents clear indication of
parameter settings
— Previous grid approach was tedious and required
intimate knowledge of parameter format
— Provides view of terminal
• Flexible
— Screen presentation is modifiable for specific user
groups based on .xml filter file
— Applies to all applications, not just SoftPay
Web GUI
Form based editor
The grid approach