Download Tivoli Workload Scheduler: Troubleshooting Guide

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v “An internal error has occurred - AWSJPL704E” on page 139
MakePlan fails to start
If MakePlan fails to start:
v Global lock might be left to 'set'. Use planman unlock to 'reset' it
v Rerun the job to recover:
– Preproduction plan is automatically reverified and updated.
– Symnew is created again.
How to stop it:
– Stopping the job might not stop the processing that is still running on
WebSphere Application Server or in the database.
– Force the Database statement to close if a database statement runs for too
long and causes MakePlan to abend.
– Restart the WebSphere Application Server if processing is still running on
WebSphere Application Server and MakePlan does not finish.
Note: Check if the database statistics are enabled. If not, it is recommended to
schedule the runstatistics script stored in the dbtools Tivoli Workload Scheduler
directory.
Unable to establish communication with the server on host AWSBEH023E
If you receive the following error message from MakePlan stdlist:
AWSBEH023E Unable to establish communication with the server on host
"127.0.0.1" using port "31116"
Cause and solution: This error means that the application server is down and
MakePlan cannot continue. If this happens, start the WebSphere Application Server
and check the WebSphere Application Server logs to identify the reason why the
WebSphere Application Server has stopped.
The user "twsuser" is not authorized to access the server on
host - AWSBEH021E
AWSBEH021E The user "twsuser" is not authorized to access the server on
host "127.0.0.1" using port "31116"
Cause and solution: This is an authorization error. Check your Tivoli Workload
Scheduler user name and password in the useropts file.
The database is already locked - AWSJPL018E
AWSJPL018E The database is already locked
Cause and solution: The previous operation of MakePlan is stopped and the global
lock is not reset. To recover the situation run planman unlock.
An internal error has occurred - AWSJPL006E
AWSJPL006E An internal error has occurred. A database object "xxxx"
cannot be loaded from the database.
Cause and solution: Usually "xxxx" is an object like a workstation, job, or job
138
Tivoli Workload Scheduler: Troubleshooting Guide
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