Download OHI Frequently Asked Questions - (Powerpoint 155Kb)

Business Process Review survey - Frequently Asked
Questions (1/2)
Sample questions
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Responses
Why are we running this
survey?
▪ As you might know, we have engaged an external provider to assist us with understanding the key leadership
Why was the contractor
selected?
▪ The contractor is one of the world’s leading international management consultancies. They specialize in helping
Will the survey be
confidential?
▪ Yes. To ensure anonymity, everyone will receive and individual link to the survey, please don’t share it as it will
So why does the survey
ask personal information
about me, such as my job
level and tenure?
▪ These questions allow the project team to analyse the results of the survey according to various groups of
and cultural elements that we need to build a distinctively high performing organization. This survey is a part of
the process, conducted in parallel with management interviews and internal assessments. The results will be
used to diagnose the Office’s current strengths and development needs in terms of leadership, direction, values,
mindsets, management execution, innovation, and external orientation.
clients solve business problems in areas such as operations, organizational performance, technology
management and different kinds of business strategy. They have extensive experience in the public sector and
with the UN, helping organizations to manage programs like our Review of administrative, business and
processing functions, enabling them to improve their performance significantly and sustain these improvements.
only be available for use once. Responses will be collated at the contractor’s survey centre and fed back to the
project team – neither the ILO, nor the contractor project team will have access to whom replied.
employees, making it more informative. Neither the ILO staff nor the contractor team on the ground will have
access to individual answers. In reporting the results, only aggregates and percentages based on the total
number of responses are shared with the ILO – to ensure anonymity we will not share any results for groups of
less than 10 people.
▪ The comments provided to any open-ended questions in the survey will be grouped together with those from all
other employees and randomized before the contractor team on the ground or the ILO team sees them.
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Who will see my
responses?
▪ Only the contractor survey centre analyst will be able to see the individual responses. No one from the ILO staff
or the contractor team on the ground will have access to them.
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Confidential project team draft – Does not reflect any decisions made
Business Process Review survey - Frequently Asked
Questions (2/2)
Sample questions
Responses
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We already ran a lot of
engagement surveys – why
are we running another
one?
▪ This is a much broader and deeper assessment of how the organization is doing than previous surveys. Also, it
How will the survey benefit
me?
▪ By taking part in this survey, you can anonymously share information that will help create a better performing
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How long does it take to
complete a survey?
▪ The survey generally takes about 30 minutes to complete.
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Why is the survey so long?
▪ Research run by the contractor has identified key elements on which to assess how an organization is doing. To
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is unique because it has extensive research behind it – it is statistically proven that healthy organizations are
more likely to outperform their peers. This survey also incorporates standards that will allow us to benchmark
the ILO’s health against other, similar organizations.
Office and work culture for you and your colleagues.
make a reliable assessment of how healthy the ILO is, the survey needs to capture your perspective on all of
them. Also, within each of these areas, we ask you to assess how well the ILO is doing, but also how often you
see specific management practices in your day-to-day work. All this makes the survey broad, however it enables
us to get a comprehensive, fact-based assessment on how the ILO is doing.
10 Who do I contact if I have
any questions?
▪ You can contact Mike Buchholtz from the ILO.
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Confidential project team draft – Does not reflect any decisions made