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Publications by IHI George W. Merck, Health Foundation and Harkness Fellows* *Note that this is not an exhaustive list of publications by IHI Fellows, but rather a selected list of those publications relevant to health care improvement and published during or after fellowship. Abrams MA, Nielsen G, Frush K, Balik B. “Chapter 9: Ensuring Patient Involvement and Family Engagement.” In: Frankel A, Leonard M, Federico F, Frush K, Haraden C (eds). The Essential Guide for Patient Safety Officers, Second Edition. Joint Commission Resources and the Institute for Healthcare Improvement; 2012. Allen BD, Perla RJ. A long-term forecast of MRSA daily burden using logistic modeling. Clinical Laboratory Science. 2009;22(1):26-29. Allison G, Perla RJ, Belliveau PP, Angelis S. Creatinine phosphokinase elevations following linezolid therapy in a patient on chronic cholesterol lowering therapy. American Journal of Health-System Pharmacy. 2009;66(12):1097-1100. Barker P, McCannon J. A structured improvement process sustains change in health service delivery and enables future improvement. In: Round Table Discussion: Leading a change process to improve health service delivery. Bulletin of the World Health Organization. 2006;84:663. Barker PM, McCannon CJ, Mehta N, Green C, Youngleson MS, Yarrow J, Bennett B, Berwick DM. Strategies for the scale-up of antiretroviral therapy in South Africa through health system optimization. Journal of Infectious Disease. 2007 Dec;196(S3):S457-S463. Barker PM, McCannon J, Venter WDF, Mmbara NW. Managing HIV as a chronic disease: Using interactive data collection to improve clinical care. The Southern African Journal of HIV Medicine. 2004 Nov:7-11. Bergeson SC, Dean JD. A systems approach to patient-centered care. JAMA. 2006;296:28482851. Berwick DM, Calkins D, McCannon CJ, Hackbarth AD. The 100,000 Lives Campaign: Setting a goal and a deadline for improving health care quality. JAMA. 2006 Jan;295:324-327. Berwick DM, Hackbarth AD, McCannon CJ. IHI replies to "The 100,000 Lives Campaign: A scientific and policy review." Joint Commission Journal. 2006 Nov;32:628-630. Bisognano M, McCannon J, Botwinick L. A campaign for 100,000 lives: The time is now for boards to lead quality and safety efforts. Trustee. 2005 Sep;58(8):12-14,19,1. Bisognano M, Martin L, Mountford J, Neumann C, Nolan T. Three-part approach to patient safety. Healthcare Executive (reprinted as IHI paper). 2008. Blair M, Gore J, Isaza F, Pajak S, Malhotra A, Islam S, Vigneswaran T, Lachman P. Multi-method evaluation of a paediatric ambulatory care unit (PACU): Impact on families and staff. Archives of Disease in Childhood. 2008;93:681-685. Brain K, Sivell S, Bennert K, Howell L, France L, Jordan S, Rogers MT, Gray J, Sampson J. An exploratory comparison of genetic counseling protocols for HNPCC predictive testing. Clin Genet. 2005;68(3):255-261. Boushon B, Nielsen G, Quigley P, Rutherford P, Taylor J, Shannon D, Rita S. How-to Guide: Reducing Patient Injuries from Falls. Cambridge, MA: Institute for Healthcare Improvement; 2012. Bowles TM, Freshwater-Turner DA, Janssen DJ, Peden CJ. Out-of-theatre tracheal intubation: Prospective multicentre study of clinical practice and adverse events. RTIC Severn Group. Br J Anaesth. 2011;107(5):687-692. Campbell EG, Gruen RL, Mountford J, Miller LG, Cleary PD, Blumenthal D. A national survey of physician–industry relationships. N Engl J Med. 2007;356:1742-1750. Publications by IHI George W. Merck, Health Foundation and Harkness Fellows* Carifio J, Perla RJ. Resolving the 50-year debate around using and misusing Likert scales. Medical Education. 2008;42:1150-1152. Carifio J, Perla RJ. A critique of the empirical and theoretical literature of the use of diagrams, graphs, and other visual aids in the learning of scientific technical content from expository texts and instruction. Interchange. 2009;40(4):403-436. Carifio J, Perla RJ. Towards the decline and fall of radical and educational constructivism (mark 1). Current Research in Psychology. 2010;6(1):1-15. Chapman RM, Anderson K, Green J, Leitch JA, Gambhir S, Kenny GN. Evaluation of a new effectsite controlled, patient-maintained sedation system in dental patients. Anaesthesia. 2006 Apr;61(4):345-349. Chin M, Goldmann D. Meaningful disparities reduction through research and translation programs. JAMA. 2011 January;305(4):404-405. Clarke A, Murdoch H, Thomas M, Cook TM, Peden CJ. Mortality and postoperative care after emergency laparotomy. European Journal of Anaesthesiology. 2011;28:16-19. [Accompanied by Editorial]. Colombo L, Perla R, Carifio J, Bernhardt J, Slayton V. Organizational and leadership perceptions assessment: Opportunities and challenges using the Baldrige Companion Surveys. Journal for Healthcare Quality. In press. Colvin J, Peden CJ (eds). Raising the Standard: A Compendium of Audit Recipes for Continuous Quality Improvement in Anaesthesia. Royal College of Anaesthetists; 2012. Connor A, Mortimer F, Tomson C. Clinical Transformation: The Key to Green Nephrology. Nephron Clin Pract. 2010;116:c200-c206. doi: 10.1159/000317200. Conway JB, Sadler BL, Stewart K. Planning for a clinical crisis. Healthcare Executive. 2010 Nov/Dec;25(6):78-81. Conway J, Federico F, Stewart K, Campbell MJ. Respectful Management of Serious Clinical Adverse Events (Second Edition). IHI Innovation Series white paper. Cambridge, MA: Institute for Healthcare Improvement; 2011. Daniel M. Improving quality in anesthesia: Where are we starting from and how are we going to get there? Pediatric Anesthesia. 2010;20:681-683. Dey I, Sprivulis P. Emergency physicians can reliably assess emergency department patient cardiac output using the USCOM continuous wave Doppler cardiac output monitor. Emerg Med Australas. 2005;17(3):193-199. Draper S, Nielsen GA, Noland M. Using “no problem found” in infusion pump programming as a springboard for learning about human factors engineering. Jt Comm J Qual Saf. 2004;30(9):515520. Ellis RM, Sprivulis PC, Jelinek GA, Banham ND, Wood SV, Wiilkes GJ, Siegmund A, Roberts BL. A double-blind, randomized trial of intravenous versus intramuscular antivenom for redback spider envenoming. Emerg Med Australas. 2005;17(2):152-156. Fatovich DM, Nagree Y, Sprivulis P. Access block causes emergency department overcrowding and ambulance diversion in Perth, Western Australia. Emerg Med J. 2005;22(5):351-354. Fielden J, Mountford J. A chance to optimise “value” in the NHS, British Medical Journal. 2011;342:d3244. Gilchrist F, Cairns AM, Leitch J. The use of intranasal midazolam in the treatment of paediatric dental patients. Anaesthesia. 2007;62:1262-1265. Gill D, Mountford J. What is a quality improvement project? British Journal of Hospital Medicine. 2012;73(5):252-256. Publications by IHI George W. Merck, Health Foundation and Harkness Fellows* Gitkind MJ, Perla RJ, Felkel-Brennan E, Manno M, Hudlin MM, Tosi SE, Klugman RA. The “Physician-Led Chart Audit:” Engaging providers in fortifying a culture of safety. Journal of Patient Safety. 2013. Gozzard D, Willson A. Quality, Development and Leadership - Lessons to Learn from Jönköping. 1000 Lives Plus. 2011. Gozzard D, Willson A. Intelligent Targets for Wales. 1000 Lives Plus. 2009. Gozzard D. Business Case for Quality. 1000 Lives Plus. 2009. Hackbarth AD, McCannon CJ, Berwick DM. Interpreting the “lives saved” result of IHI’s 100,000 Lives Campaign. Joint Commission Benchmark. 2006;8:1-3,10-11. Hackbarth AD, McCannon CJ, Martin L, Lloyd R, Calkins DR. The hard count: Calculating lives saved in the 100,000 Lives Campaign. ACP Guide for Hospitalists. 2006 Apr:1-5. Hodsman A, Ben-Shlomo Y, Roderick P, Tomson C. The ‘centre effect’ in nephrology: What do differences between nephrology centres tell us about clinical performance in patient management? Nephron Clinical Practice. 2011;119:c10-c17. doi:10.1159/000321378. Iredale R, Jones L, Gray J, Deaville J. “The edge effect”: An exploratory study of some factors affecting referrals to cancer genetic services in rural Wales. Health Place. 2005;11(3):197-204. Judge A, Caskey F, Welton N, Ansell D, Tomson C, Roderick P, Ben-Shlomo Y. Inequalities in rates of renal replacement therapy in England: Does it matter who you are or where you live? Nephrology Dialysis Transplantation. 2012 Apr;27(4):1598-607. Kaplan S, Sadler B, Little K, Franz C, Orris P. Can Sustainable Hospitals Help Bend the health Care Cost Curve? The Commonwealth Fund; November 2012. Kearns RJ, Uppal V, BonnerJ, Robertson J, Daniel M, McGrady EM. The introduction of a surgical safety checklist in a tertiary referral obstetric centre. BMJ Qual Saf. 2011 Sep;20(9):818-822. doi: 10.1136/bmjqs.2010.050179. Epub 2011 Jun 21. Kibel M, Saloojee H, Westwood T, Lachman P (eds). Child Health for All: A Manual for Southern Africa. Cape Town: Oxford University Press; 2008. Krueger J. The patient will see you now. Journal of Participatory Medicine. 2011 December; 3:e53. Kruger J, Pontious JM: Navigating the maze of agendas and offerings. J Okla State Med Assoc. 2009 Apr;102(4):120-125. Lachman P, Yuen S. Using care bundles to prevent infection in neonatal and paediatric intensive care units. Current Opinion in Infectious Diseases. June 2009. Lachman PI, Bernard C. Moving from blame to quality: How to respond to failures in child protective services. Child Abuse and Neglect. 2006;30:963-968. Laitner S, Tomson C, Elias R, Loud F, Brooks A, Carter E, Nobbs A, O’Donoghue D. Shared decision-making in renal care: A call to action. British Journal of Renal Medicine. 2012;17(1). Leitch J, Lennox C, Robb N. Recent advances in conscious sedation. Dent Update. 2005;32(4):199-200,202-203. Leitch J, Jauhar S. A follow-up survey of the teaching of conscious sedation in dental schools of the United Kingdom and Ireland. Anesthesia Progress. 2006;53(2):43-48. Leitch J, Schmulian C, Scott A. Automatic external defibrillators—time for a change? Br Dent J. 2005;198(4):209-210. Leitch J, Soldani F. An investigation of the acceptability of undergraduate supervision by Senior House Officers and General Professional Trainees. Br Dent J. 2005;198(12):771-775. Leitch J, Strachan H, O’Shea RA, Moore R. The nursing contribution to quality health care. NHS Scotland. The Journal of Nursing Regulation. 2012;3(3). Publications by IHI George W. Merck, Health Foundation and Harkness Fellows* Mactier R, Tomson C. Executive summary of the fifth edition of the Renal Association Clinical Practice Guidelines. Nephron Clin Pract. 2011;118(suppl 1):c5-c11. doi:10.1159/00328058. Martin LA, Neumann CW, Mountford J, Bisognano M, Nolan TW. Increasing Efficiency and Enhancing Value in Health Care: Ways to Achieve Savings in Operating Costs per Year. IHI Innovation Series white paper. Cambridge, MA: Institute for Healthcare Improvement; 2009. McCannon CJ, Hackbarth AD, Griffin FA. Miles to go: An introduction to the 5 Million Lives Campaign. Jt Comm J Qual Saf. 2007 Aug;33(8):477-484. McCannon CJ, Perla RJ. Learning networks for sustainable, large-scale improvement. Jt Comm J Qual Saf. 2009 May;35(5):286-291. McCannon CJ, Schall MW, Calkins DR, Nazem AG. Saving 100,000 lives in US hospitals. BMJ. 2006 Jun;332(7553):1328-1330. McCannon CJ, Schall MW, Perla RJ, Barker PM. “Planning for Scale: A Guide for Designing LargeScale Improvement Initiatives.” In: BRAC Guide to Scale Up. In press. McCannon J, Perla RJ. Learning from an improvement network. Jt Comm J Qual Saf. 2009;35(5):286-291. McCannon J, Conway J, Gunther-Murphy C. The new challenge in patient safety: Transforming leadership infrastructure through widespread board engagement. Healthcare Executive. 2008 Jul/Aug;23(4):62-66. McCannon J, Schall MW, Perla RJ. Planning for Scale: A Guide for Designing Large-Scale Improvement Initiatives. IHI Innovation Series white paper. Cambridge, MA: Institute for Healthcare Improvement; 2008. McCannon J. The key to winning the Campaign. Healthcare Executive. 2007 Sept/Oct:61-65. McCannon J, Berwick D, Massoud R. The science of large-scale change in global health. JAMA. 2007 Oct 24:298(16):1937-1939. McCannon J. Rhode Island hospitals are taking steps to become safer. Providence Journal. August 16, 2007;A13. McCannon J. The American health care system is in pieces – but some of the pieces are doing remarkably well. The Huffington Post. August 5, 2008. McCannon J, Berwick D. A new frontier in patient safety. JAMA. 2011 June;305(21):2221-2222. McPeake J, Cantwell S, Booth M, Daniel M. Central line insertion bundle: Experiences and challenges in an adult ICU. Nursing in Critical Care. 2012;17:123-129. Meyer G, Nelson E, Pryor D, James B, Swensen S, Kaplan G, Weissberg J, Bisognano M, Yates G, Hunt G. Quality measures: Bridging the cultural divide. BMJ Qual Saf 2012;21:969-972. doi:10.1136/bmjqs-2012-001477. Meyer G, Torchiana D, Colton D, Mountford J, Mort E, Lenz S, Gagliano N, Immen E, Heffernen J. “The Use of Modest Incentives to Boost Adoption of Safety Practices and Systems.” In: Henriksen K, et al (eds). Advances in Patient Safety: New Directions and Alternative Approaches, Vol. 3. AHRQ Publication; 2008:335-347. Moore R, Strachan H, O’Shea RA, Leitch J. The nursing contribution to quality health care in NHS Scotland. Journal of Nursing Regulation. 2012;3(3):29-35. Mountford J, Webb C. When clinicians lead. The McKinsey Quarterly. February 2009. Mountford J. A chance to optimize “value” in the NHS. BMJ. 2011;342:d3244. Mountford J, Davie C. Toward an outcomes-based health care system: A view from the United Kingdom. JAMA. 2010 Nov;304(21):2407-2408. Mountford J, Davie C. Toward an outcomes-based health care system: A view from the United Kingdom. JAMA. 2010;304(21):2407-2408. Publications by IHI George W. Merck, Health Foundation and Harkness Fellows* Mountford J. Doctors are neglecting their duty to lead health service change. British Medical Journal. 2009;338:b1572. Mountford J, Webb C. When clinicians lead. McKinsey Quarterly. 2009. Nagree Y, Ercleve TN, Sprivulis PC. After-hours general practice clinics are unlikely to reduce low acuity patient attendances to metropolitan Perth emergency departments. Aust Health Rev. 2004;28(3):285-291. Niederman R, Leitch J. "Know what" and "know how": Knowledge creation in clinical practice. J Dent Res. 2006 Apr;85(4):296-297. Nolan T, Martin L, Mountford J, Neumann C, Schummers D. A three-part approach to patient safety: Balanced strategy improves value, reduces costs. Healthcare Executive. 2008 Sep/Oct;23(5):70-74. Peden CJ. Emergency surgery in the elderly patient: a quality improvement approach. Anaesthesia. 2011:66; 440-445. Perla RJ, Allen BD. A Poisson-based prediction model and warning system for MRSA daily burden. Clinical Laboratory Science. 2009;22(1):22-25. Perla RJ, Allen BD. A long-term forecast of MRSA daily burden using logistic modeling. Clinical Laboratory Science. 2009;22(1):26. Perla RJ, Bradbury E, Gunther-Murphy C. Large-scale improvement initiatives in healthcare: A scan of the literature. Journal Healthcare Quality. Epub ahead of print September 2011. Perla RJ, Carifio J. Toward a general and unified view of educational research and educational evaluation: Bridging philosophy and methodology. Journal of Multidisciplinary Evaluation. 2009;5(11):38-55. Perla RJ, Hohmann SF, Annis K. Whole-patient measure of safety: Using administrative data to assess the probability of highly undesirable events during hospitalization. Journal for Healthcare Quality. 2013. Perla RJ, Peden CJ, Goldmann D, Lloyd R. Healthcare-associated infection reporting: The need for ongoing reliability and validity assessment. American Journal of Infection Control. 2009;37(8):615-618. Perla RJ. The physics of health care improvement. JAMA. 2011 Jun;305(21):2223-2224. Perla RJ. Health systems must strive for data maturity. American Journal of Medical Quality. 2012. Perla RJ, Provost LP. Judgment sampling: A health care improvement perspective. Quality Management in Healthcare. 2012;21(3):169-175. Perla RJ, Provost L, Murray S. The run chart: A simple analytical tool for learning from variation in healthcare processes. BMJ Qual Saf. 2011 Jan;20(1):46-51. Perla RJ, Provost LP, Murray SK. Sampling considerations for health care improvement. Quality Management in Health Care. 2013;22(1):36-47. Perla RJ, Provost L, Lloyd R. Accountability measures to promote quality improvement. NEJM. 2010 Nov;363(20):1975-1976. Perla RJ, Barker P, Schall M. “Planning for Scale: A Guide for Getting Started on Large-Scale Improvement Initiatives.” In: Cash RA, Chowdhury AMR, Smith GB, Ahmed F (editors). From One to Many: Scaling Up Health Programs in Low Income Countries. Dhaka: The University Press Limited; 2010. Perla RJ, Provost L. Judgment sampling: A health care improvement perspective. Quality Management in Health Care. July/Sept 2012;21(3):169-175. doi: 10.1097/QMH.0b013e31825e8806. Publications by IHI George W. Merck, Health Foundation and Harkness Fellows* Perla RJ, Peden CJ, Goldmann D, Lloyd R. Health care-associated infection reporting: The need for ongoing reliability and validity assessment. Am J Infect Control. 2009;37(8):615-618. Phelps C, Bennett P, Iredale R, Anstey S, Gray J. The development of a distraction-based coping intervention for women waiting for genetic risk information: A phase 1 qualitative study. Psychooncology. 2006 Feb;15(2):169-173. Porter M, Ramdas K, Mountford J. Reconfiguring Stroke Care in North Central London. Harvard Business School. 2011. Ravanan R, Udayaraj U, Ansell D, Collett D, Johnson R, O’Neill J, Tomson C, Dudley C. Variation between centres in access to renal transplantation in UK: Longitudinal cohort study. BMJ. 2010;341:c3451. doi:10.1136/bmj.c3451. Rutherford P, Nielsen G, Taylor J, Bradke P, Coleman E. How-to Guide: Improving Transitions from the Hospital to Community Settings to Reduce Avoidable Rehospitalizations. Cambridge, MA: Institute for Healthcare Improvement; June 2012. Sadler B. The ethical imperative: More important than ever. Rady Business Journal. 2013. Sadler B, Berry L, Guenther R, Hamilton DK, Hessler F, Merritt C, Parker D. Fable hospital 2.0: The business case for building better health care facilities. The Hastings Center Report: Good Health Care by Design. 2011 Jan-Feb;41(1):13-23. Sadler B, Sadler Jr. A. "Can Social Media Increase Transplant Donation and Save Lives?" Bioethics Forum, The Hastings Center. August 2012. Sarangi S, Bennert K, Howell L, Clarke A, Harper P, Gray J. (Mis)alignments in counseling for Huntington’s Disease predictive testing: Clients’ responses to reflective frames. J Genet Couns. 2005;14(1):29-42. Saunders D, Murray D, Varley S, Pichel A, Peden CJ. Variations in mortality following emergency laparotomy: The first report of the United Kingdom Emergency Laparotomy Network. Br J Anaesth. 2012 Sep;109(3):368-375. Shojania K, Mountford, J. Refocusing quality measurement to best support quality improvement: Local ownership of quality measurement by clinicians. British Medical Journal. 2012. bmjqs-2012-000859. Sokol P, Wynia MK. There and home again. Safely: Five responsibilities of ambulatory practices in high-quality care transitions. American Medical Association. 2013. Sokol P, Neerukonda K. Safety risks in the ambulatory setting. American Society for Healthcare Risk Management. 2013;32(3):21-25. Sprivulis P, Gerrard B. Internet-accessible emergency department workload information reduces ambulance diversion. Prehosp Emerg Care. 2005;9(3):285-291. Sprivulis P, Grainger S, Nagree Y. Ambulance diversion is not associated with low acuity patients attending Perth metropolitan emergency departments. Emerg Med Australas. 2005;17(1):1-15. Sprivulis P. Pilot study of metropolitan emergency department workload complexity. Emerg Med Australas. 2004;16(1):59-64. Stanton E, Lemer C, Mountford J (eds). Clinical Leadership: Bridging the Divide. London: Quay Books; 2009. Stevens DP. Why new guidelines for reporting improvement research? And why now? BMJ Qual Saf. 2005;14(5):314. Stevens DP. Turn up the heat on health professions education. BMJ Qual Saf. 2006;15:78-79. Stevens DP, Wagner E. Transform resident training in chronic illness care — now. Academic Medicine. 2006; 81:685-687. Stevens DP. The International Forum on Health Care, 2007. BMJ Qual Saf. 2006;15:385. Publications by IHI George W. Merck, Health Foundation and Harkness Fellows* Stevens DP. If you haven’t published your work, it’s time to start. BMJ Qual Saf. 2005;16:242243. Stevens DP, Andersson-Gare B. A proposal: Publication guidelines for healthcare improvement education reports. BMJ Qual Saf. 2005;16:402. Stevens DP. Handovers and Debussy. BMJ Qual Saf. 2008;17:2-3. Stevens DP. How do we know? BMJ Qual Saf. 2008;17:154-155. Stevens DP, Sixta CS, Wagner E, Bowen JL. The evidence is at hand for improving care in settings where residents learn. Journal of General Internal Medicine. 2008;23(7):1116-1117. Stevens DP. Healthcare system error: Beyond apology. BMJ Qual Saf. 2008;17:234. Stevens DP, Thomson R. SQUIRE arrives — with a plan for its own improvement. BMJ Qual Saf. 2008;17(Suppl 1):i1-i2. Stevens DP, Splaine ME. It’s time to focus on teaching the teachers for healthcare improvement. BMJ Qual Saf. 2008;17:394-395. Stevens DP. Quality and safety are rarely simple. BMJ Qual Saf. 2009;18:82-83. Stevens DP. On acquiring a socially transmitted discovery (STD) in Berlin — and Paris, and Prague. BMJ Qual Saf. 2009;18:242-243. Stevens DP. SQUIRE after one year. BMJ Qual Saf. 2009;18:322. Stevens DP. Safe healthcare: We’re running out of excuses. BMJ Qual Saf. 2009;18:418. Stevens DP. A scholarly discipline comes of age. BMJ Qual Saf. 2010;19:2. Stevens DP. Evidence and the patient’s role in safer healthcare. BMJ Qual Saf. 2010;19:82. Stevens DP. The context is the “news” in healthcare improvement case reports. BMJ Qual Saf. 2010;19:162-163. Stevens DP, Bowen JL, Johnson JK, Woods DM, Provost LP, Holman HR, Sixta CS, Wagner EH. A multi-institutional quality improvement initiative to transform education for chronic illness care in resident continuity practices. Journal of General Internal Medicine. 2010;25 Suppl 4:639-643. Stevens DP, Kirkland KB, The role for clinician educators in implementing healthcare improvement. Journal of General Internal Medicine. 2010;25 Suppl 4:574-580. Stevens DP. Navigating a revision. BMJ Qual Saf. 2010;19:469-470. Stevens DP, Shojania KG. Tell me about the context, and more. BMJ Qual Saf. 2011;20:557-559. Stevens K, Tomson C. Guidelines in the United Kingdom and how they are used. Clin J Am Soc Nephrol. 2009 Dec;4(Suppl 1):S23-S29. doi: 10.2215/CJN.04270609. Stewart K, Wyatt R, Conway J. Unprofessional behaviour and patient safety. International Journal of Clinical Leadership. 2011 Jun;17(2):93-101. Stiefel M, Perla R, Zell B. A healthy bottom line: Healthy life expectancy as an outcome measure for health improvement efforts. The Milbank Quarterly. 2010;88(1):30-53. Strobl J, Madhok R. Commissioning for quality: Experience in an English primary care trust. Clinical Governance. 2012;17(4):277-286. Sullivan P, Goldmann D. The promise of comparative effectiveness research. JAMA. 2011 Jan;305(4):400-401. Tait RJ, Hulse GK, Robertson SI, Sprivulis PC. Emergency department-based intervention with adolescent substance users: 12-month outcomes. Drug Alcohol Depend. 2005;79(3):359-363. Epub 2005 Apr 26. Tempest V, Higgs G, McDonald K, Iredale R, Bater T, Gray J. A pilot study of spatial patterns in referrals to a multicentre cancer genetics service. Community Genet. 2005;8(2):73-79. Publications by IHI George W. Merck, Health Foundation and Harkness Fellows* Tempest V, Iredale R, Gray J, France L, Anstey S, Steward J. Pedigree construction and disease confirmation: A pilot study in Wales exploring the role of nonclinical personnel. Eur J Hum Genet. 2005;13(9):1063-1070. Tomson C. What would it take to improve the quality of healthcare: More money, or more data? Clinical Medicine. 2009 Apr;9(2). Tomson C, Berwick D. What can the UK learn from the USA about improving the quality and safety in healthcare? Clin Med. 2006;6:551-558. Tomson C, Foley R, Li Q, Gilbertson D, Xue J, Collins A. Race and end-stage renal disease in the United States Medicare population: The disparity persists. Nephrology. 2008;1-6. doi: 10.1111/j.1440-1797.2008.01010.x. Tomson C, Massoud MR. “Effecting Change in Healthcare Organisations.” In: Pencheon D, Guest C, Gray M, Melzer D. Oxford Handbook of Public Health Practice, 2nd edition. Oxford University Press, 2006: 442-450. Tomson C, Van der Veer S. Learning from practice variation to improve the quality of care. Clinical Medicine. 2013;13(1):19-23. Udayaraj U, Ben-Shlomo Y, Roderick P, Casula A, Dudley C, Collett D, Ansell D, Tomson C, Caskey F. Social deprivation, ethnicity, and uptake of living kidney donor transplantation in the United Kingdom. Clinical and Translational Research. 2012:1-7. Udayaraj U, Ben-Shlomo Y, Roderick P, Steenkamp R, Ansell D, Tomson C, Caskey F. Ethnicity, socioeconomic status, and attainment of clinical practice guideline standards in dialysis patients in the United Kingom. Clin J Am Soc Nephrol. 2009(4):979-987. doi: 10.2215/CJN.06311208. Udayaraj U, Ben-Shlomo Y, Roderick P, Casula A, Ansell D, Tomson C, Caskey F. Socioeconomic status, ethnicity and geographical variations in acceptance rates for renal replacement therapy in England and Wales: an ecological study. J Epidemiol Community Health. 2010;64:535-541. doi:10.1136/jech.2009.093518. Van der Veer S, Jager K, Nache A, Richardson D, Hegarty J, Couchoud C, de Keizer N, Tomson C. Translating knowledge on best practice into improving quality of RRT care: A systematic review of implementation strategies. Kidney International. 2011;80:1021-1034. Vance J, Sprivulis P. Triage nurses validly and reliably estimate emergency department patient complexity. Emerg Med Australas. 2005;17(4):382-386. Watson J, Balik B, Conway J, Zipperer L. Achieving an Exceptional Patient and Family Experience of Inpatient Hospital Care. IHI Innovation Series white paper. Cambridge, MA: Institute for Healthcare Improvement; 2011. Went S. Quality improvement for consultants. Royal College of Physicians. 2011 Went S. Defining quality and quality improvement. Clinical Medicine. 2010;10(6):537-539. Woodhead P, Strobl J. How healthcare providers in America can teach lessons on quality improvement. HSJ Resource Centre. 2011. Zell B. For health reform success, context matters most. Prescription for Excellence in Health Care. 2012;15:8-10.