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Tele-monitoring of patients with advanced heart failure Good Practice: Telemonitoring of patients with advanced heart failure (GP1) Reference Site Olomouc Region, CZ: University Hospital Olomouc - Czech National eHealth Center (NTMC) Contact information: Prof. M.D. Milos Taborsky, Ph.D., FESC, MBA University Hospital Olomouc, Czech National eHealth Center, I.P. Pavlova 6, 775 20 Olomouc, Czech Republic Email: [email protected], [email protected] or Zdenek Gütter, Ph.D., [email protected] Short description of your good practice: The practice introduces specific remote monitoring of patients with Congestive heart failure, structural damage of myocardium and left chamber dysfunction through the deployment of telehealth services and enhances relevant medical protocols. This new practice is to detect as many patients with the given diagnoses as possible, deploy telehealth services for monitoring and improved treatment of these patients. New protocols will be standardized, based on evaluation of results of telemonitoring in initial phase of the practice. Start date: 1.2013 Project duration: unlimited (planned) How we did it The good practice was initiated by experienced cardiologists who recognized need for improvement of care for patients, usually seniors, with structural heart disease. Political support is sought on several levels, including regional goverment, national healthcare management authorities and also medical societies. The good practice is financed through projects undertaken by the NTMC within Structural funds, national funds and from resources of project partners. The investment is approximately 75 000 Euro and still increases with the number of concurrently monitored patients, which is under control. Operation cost is approximately 500 Euro monthly. The good practice was possible to introduce with minimum required organizational changes within the hospital and it also comply with national healthcare system. It integrates medical practices and protocols with carefully selected telehealth services. Technical solution consisting of telemonitoring system was installed and monitoring devices are being distributed to selected patients according to criteria covering condition of the patients and economy. Medical procedures were upgraded so that the clinical part of the good practice becomes routine. Our results Partners in the coalition: Led by the University Hospital Olomouc and its Czech National eHealth Centre and the Faculty of Medicine and Dentistry of Palacky University Olomouc, the project brings in regional authorities, patients organisations and healthcare insurance companies. Other healthcare providers and selected social services providers in the region are also brought in to facilitate broader coverage for the practice. Coverage: The project aims to cover 15% of the monitored population in the catchment territory of the hospital. The practice enabled screening of common population with the disease ; it provides tools for remote control of patients with advanced heart failure (NYHA class III-IV, it means patients that are markedly or severely limited during physical activity) on standard medical therapy (ESC guidelines), before and after Success factors heart transplantation. Further it covers population of patients with hemodynamic support (ventricular assist device - VAD) before orthotopic heart transplantation (OTS) or in long term regimen. There has not been recognized practice or protocol that would enable to collect relevant information about critical parameters development besides keeping the patient in hospital. This good practice can be replicated in other hospitals providing medical services for patients with heart failure. Amended medical protocols are under development in 2013 and it is planned to have them endorsed later by medical societies. Then there is need to have telemonitoring system with devices commonly available on the marked, which require investment made by hospitals. That is also why there are steps made to have the medical protocols accepted by authorities, with intention to have reimbursement for these enhanced services. There is clear relationship between initial disease detection in population - screening, followed by specific individualized therapy and management of the target group of ill in higher age and therefore the practice has positive impact to health conditions of targeted population. It is also expected that morbidity, mortality, and quality of life of the targeted patients with observed diagnoses will be improved. This new practice is associated with higher deployment of new technologies enabling provisioning of telehealth services, which have positive impact to EU industry as major parts of the telemonitoring system have been supplied by manufacturers from EU countries. Inputs in international medical (cardiology) societies will also further improve position and prestige of EU medical expertise. Barriers to innovation The barriers to extend to all seniors that are candidates for screening or monitoring are clearly of economical nature. Barriers on the side of medical societies are less serious but are also mapped. That is why Evidence Based Medicine approach was chosen to provide solid data that will eliminate uncertainty or doubts of medical nature. Transferable elements The good practice is, thanks to use EBM methods, highly transferable to other hospitals in the region, the whole country and, with possible adjustments to other medical systems, also to further EU countries. The target population in the practice in Olomouc region reflects standard population in EU countries with medium developed economy, occurrence of serious chronic diseases and medical risk stratification of population. University Hospital Olomouc has close relationships with other regional hospitals and healthcare providers. There is long term cooperation with a number general practitioners GPs and internists in the region so the good practice will be spread first to them and then gradually to other locations. This good practice cannot in its initial phase avoid classical drawbacks of telemonitoring, namely required investments and resources to maintain the service. That is why the good practice is designed to cover the issues of sustainability – negotiation with medical societies and national healthcare authorities to achieve reimbursement. New jobs associated with telemonitoring services were created. New force is needed mostly for technical and management oriented tasks. With growing penetration of telemonitoring into the target population it is clear that especially an increase in newly detected patients with hearth failure will require more medical personnel. But this is associated with the increase of the quality of care. Operation of the good practice revealed challenges that are of organizational nature. There are also aspects related to some more complex patients, which required selective approach. Even though the good practice is in its initial stage there is positive response from the patients side. Medical personell experience somewhat higher load and this will be subject of negotiation of paymant for the services with national authorities. Added value The practice is innovative, not only in screening of common population with the disease, but especially in telemonitoring of patients before and after heart transplantation, patients with hemodynamic support before orthotopic heart transplantation or in long term regimen. This would not be possible to perform without having the patients in hospital, which would require significantly higher expenses. Footer More information: 2/2 Title of the publication Lesson learnt and recommendations for others Key data: Footer Title of the publication The goal of the new practice is firstly, early detection of maximum possible amount of patients with heart failure in time before the functional abnormalities of the heart are more impaired and quality of life of seniors is worsened, and secondly, deployment of telehealth services for optimization and standardization of new protocols for treatment, evaluation of results and selection of successful methods followed by submission of the conclusions to national and European medical societies (incl. European Society of Cardiology ESC). At present, there is only Opinion of ESC for remote monitoring of patients with implants (Pacemaker/ICD). There is no explicit Recommendation for serious diagnoses such as diabetes, hypertension, obesity, COPD, HF and many others. Remote monitoring of patients with CHF with structural heart disease (mainly coronary artery disease or non-ischemic cardiomyopathy) and left ventricle (LV) dysfunction (LV ejection fraction - EF < 0.35) with deployment of telehealth services has already been proven as is beneficial in comparison with patients who undergo current standard healthcare with pharmacology intervention and clinical follow up. Significant part of patients is in senior age and the disease has frequently impact to demand for social care. Palacky University Olomouc with its University Hospital Olomouc has strong experience in chronic heart failure management and possesses medical and technical experts to perform these daring tasks. The good practice spans into all three EIP AHA pillars covering in Pillar 1 Prevention, screening & early diagnosis, especially A3: Prevention, early diagnosis of functional and cognitive decline, in pillar 2 Care & Cure all 3B (1 to 3) but especially B1 - B1: Protocols, education for health workforce (comprehensive case management, multimorbidity, polypharmacy, frailty and remote monitoring), in pillar 3 Active ageing & Independent living especially C2: Extending active and independent living through Open and Personalized solutions. If there are results on the level of Evidence Based Medicine (EBM), they shall be incorporated into relevant guidelines, and should also be part of reimbursement scheme for each diagnose in Diagnosis Related Group (DRG) system for classification of hospital cases used nationally. 3/2