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Please Keep This Sheet Attached to the Questionnaire Indicate any changes to name and address below. 2017 Health Care / Clinic* Compensation *Includes Physician Practices Survey Forms Online at https://www.msec.org/services/surveys/Pages/ Survey-Questionnaires.aspx Return by: Wednesday, April 12, 2017 UNDERSTANDING OF CONFIDENTIALITY This survey questionnaire should be completed with the understanding that: Organization identity and compensation or benefit information will remain confidential and will not be released without advanced approval by the organization. The contents and the resulting survey report will not be used in collective bargaining sessions or in grievance proceedings by either MSEC or the organization. The resulting survey will be used solely to assist in guiding the effective management of compensation or benefit programs. Please make a photocopy of your completed questionnaire for your records. 1799 Pennsylvania Street ■ P.O. Box 539 Denver, Colorado 80201-0539 303 839 5177 (main) ■ 303 861 0135 (fax) [email protected] (email) TABLE OF CONTENTS Directions and Definitions General Information Questionnaire Job Code Page Administrative Division – Wage 80002 Accounting Clerk II (Senior)............................ 1 80003 Patient Registration Representative I ............... 1 80006 Patient Registration Representative II .............. 1 **+ 80009 Patient Access Representative .......................... 1 80081 Centralized Scheduling Representative ............ 1 80016 Guest Services Representative ......................... 1 80001 Buyer ................................................................ 1 80005 Cashier.............................................................. 1 80007 Billings & Collections Clerk ............................ 1 80011 Insurance Clerk ................................................ 1 + 80010 Credentialing Specialist.................................... 1 80266 Payer Credentialing Specialist.......................... 2 80026 Charge Master Analyst ..................................... 2 80012 Medical Secretary............................................. 2 + 80013 Medical Transcriptionist .................................. 2 80180 Clinical Charge Auditor – RN .......................... 2 80181 Marketing Coordinator, Internal....................... 2 80182 Marketing Coordinator, External ..................... 2 80024 Physician Recruiter .......................................... 2 80066 Physician Relations Coordinator ...................... 2 + 80273 Patient Financial Counselor.............................. 2 80014 Patient Representative ...................................... 2 80015 PBX Operator ................................................... 2 + 80017 Hospital Receptionist ....................................... 3 80018 Executive Assistant .......................................... 3 80019 Administrative Assistant .................................. 3 80022 Decision Support Analyst................................. 3 80196 Clinical Documentation Specialist ................... 3 80198 Process Improvement Specialist ....................... 3 80187 Staffing Coordinator ......................................... 3 80173 Medical Staff Coordinator ................................ 3 80174 Education Coordinator ..................................... 3 80269 Continuing Medical Education (CME) Coord. 3 80094 Simulation Coordinator .................................... 3 80086 Hospital Concierge ........................................... 3 80188 Volunteer Coordinator...................................... 4 80089 Care Transition RN .......................................... 4 * New job to the survey ** These jobs have description and/or job title changes + Also surveyed in Clinic Job Code Page Information Technology Dept. – Wage 80028 Clinical Systems Specialist .............................. 4 + 80029 Clinical Systems Software Trainer .................. 4 80278 Epic Application Analyst I............................... 4 80279 Epic Application Analyst II ............................. 4 80280 Epic Application Analyst III ............................ 4 ** 80031 Informatics Specialist – RN & Master’s .......... 4 80095 Informatics Specialist – RN ............................. 4 80106 Imaging Library Technician ............................ 4 80107 PACS Administrator .......................................... 80144 80131 80145 ** 80167 Managed Care Division – Wage Case Manager................................................... 4 Regulatory Coordinator RN ............................. 5 Reimbursement Analyst ................................... 5 Payer Relations Analyst ................................... 5 80020 80021 Patient Care Division – Wage Anesthesiology Department Nurse Anesthetist (CRNA) .............................. 5 Anesthesia Technician ..................................... 5 80033 80034 80030 80141 80032 80035 80037 80227 Dietetic Department Room Service Attendant .................................. 5 Food Services Worker...................................... 5 Cook ................................................................. 5 Dietetic Technician .......................................... 5 Registered Dietitian ......................................... 5 Executive Chef ................................................. 5 Diabetes Educator ............................................ 5 Dietetics Manager ........................................... 6 80057 80040 80122 80041 80147 80148 80149 80281 80163 80168 80142 80146 80039 80048 80044 80046 80143 80042 80069 Direct Patient Care Services Chaplain ........................................................... 6 Clinical Nurse Specialist .................................. 6 Emergency Room Department Technician ...... 6 EMS Instructor ................................................. 6 EMT – Basic .................................................... 6 EMT – Intermediate ......................................... 6 Paramedic – Registered.................................... 6 Infection Control Nurse ................................... 6 Infection Control Practitioner .......................... 6 Cardiac Catheterization - RN ........................... 6 Cardiac Catheterization Technician ................. 6 Cardiac Device Technician .............................. 6 Nursing Aide – Certified .................................. 6 Medical Assistant ............................................. 7 Licensed Practical Nurse.................................. 7 Nurse, Staff - General ...................................... 7 Physician Assistant .......................................... 7 Nurse Practitioner ............................................ 7 Neonatal Nurse Practitioner ............................. 7 + + + + Health Care / Clinic 2017 TABLE OF CONTENTS Job Code Page 80050 80157 80158 80087 80088 80154 80155 80161 80096 80132 80055 80051 80056 80079 + 80052 * 80175 80043 80049 80070 ** 80068 80164 80268 80117 80165 80152 80195 80053 80054 80084 80062 80058 80059 Direct Patient Care Services (cont.) Patient Care Coordinator (Care Manager)........ 7 Flight RN .......................................................... 7 Flight Paramedic .............................................. 7 Wound Care Nurse - Certified.......................... 7 Sexual Assault Nurse Examiner (SANE) RN .. 7 Certified Nurse Midwife .................................. 8 Trauma Registrar .............................................. 8 Trauma Patient Coordinator ............................. 8 Stroke Center Coordinator ............................... 8 Sterile Processing Tech I – Non-Certified ...... 8 Sterile Processing Tech II – Certified .............. 8 Quality Assurance ............................................ 8 Utilization Review Coordinator ....................... 8 Licensed Clinical Social Worker – In Patient .. 8 MSW Social Worker ........................................ 8 Neuropsychologist ............................................ 8 Patient Navigator – Non-RN ............................ 9 Patient Navigator – RN .................................... 9 Surgery Scheduler ............................................ 9 Instrument Technician ...................................... 9 Surgical Tech. First Assistant ........................... 9 RN Surgical Tech. First Assistant .................... 9 Operating Room Liaison .................................. 9 Surgical Technologist – Non-Certified ............ 9 Surgical Technologist - Certified .................... 9 Specialty Surgery Technologist........................ 9 Orderly/Patient Transport ................................. 9 Unit Clerk ....................................................... 10 Unit Coordinator ............................................ 10 RN Nurse Line ............................................... 10 Medical Interpreter ......................................... 10 Genetics Counselor ....................................... 10 80061 80065 80060 80067 80078 80063 80064 Laboratory Department Laboratory Aide ............................................. 10 Phlebotomist ................................................... 10 Histologic Technologist ................................. 10 Cytotechnologist............................................. 10 Lab/Point of Care Coordinator ....................... 10 Medical Laboratory Tech. (2 yr. degree) ...... 10 Medical Lab. Scientist – ASCP (4 yr degree) 10 + Job Code 80071 80072 80074 80076 80267 80097 * 80098 80085 80077 ** 80073 ** 80199 80075 Medical Records/Library Department Health Information Clerk .............................. 11 Health Information Technician ..................... 11 Coder I (Out Patient) ...................................... 11 Coder II (In Patient) ....................................... 11 Coder III ......................................................... 11 Coding Auditor .............................................. 11 Coder Educator .............................................. 11 Recovery Audit Contractor “RAC” Coord. ... 11 Medical Report Scanner ................................. 11 Abstractor – Non-RN ..................................... 11 Abstractor – RN ............................................. 11 Tumor Registrar ............................................. 11 80091 80092 80172 80090 80282 80183 80184 80093 Pharmacy Classification Pharmacy Technician I (Non-Certified) ........ 12 Pharmacy Technician II (Certified) ............... 12 Pharmacy Purchasing Agent/Buyer ............... 12 Pharmacist, Staff ............................................ 12 Pharmacist, Clinical ....................................... 12 Pharmacist Informatics Systems Specialist.... 12 Clinical Pharmacy Specialist ......................... 12 Pyxis System Specialist ................................. 12 80277 80104 + 80100 ** 80153 80186 ** 80166 + 80156 80103 + 80101 80102 Physical Medicine/Rehab. Department Audiologist, Clinical ...................................... 12 Occupational Therapy Assistant-Certified ..... 12 Occupational Therapist (Generalist) .............. 13 Athletic Trainer .............................................. 13 Exercise Physiologist ..................................... 13 Exercise Specialist ......................................... 13 Rehabilitation Aide - Not Certified................ 13 Physical Therapist Assistant .......................... 13 Physical Therapist .......................................... 13 Speech Therapist ............................................ 13 + + 80109 80114 80115 80110 + * New job to the survey ** These jobs have description and/or job title changes + Also surveyed in Clinic + Health Care / Clinic Page 80105 80272 80111 80116 80112 80108 80139 80113 Radiology-Nuclear Medicine Department Computerized Axial Tomography Technologist (CAT Scan Technologist) ...... 13 Dosimetrist ..................................................... 14 Magnetic Resonance Imaging (MRI) Tech .... 14 Nuclear Medicine – Isotope Technologist – Registered............................ 14 Radiology Technologist Assistant ................ 14 Radiation Therapist ........................................ 14 Radiologic Technologist – Registered ........... 14 Mammography Technician ............................ 14 Special Procedures Technologist ................... 14 Interventional Radiology Technologist – Registered .................................................... 14 Ultrasound Technologist – Non Registered ... 14 Ultrasound Technologist – Registered ........... 14 2017 TABLE OF CONTENTS Job Code Page 80120 80119 80121 80159 80123 80124 80128 80178 Technical Services Department RCIS (Registered Cardiovascular Invasive Specialist) ..................................................... 15 Sleep Disorder Technician ............................. 15 Sleep Disorder Technologist .......................... 15 Echocardiographer (Cardiovascular Sonographer) ................................................ 15 EEG Technician ............................................. 15 Electro–Neuro Diagnostic Technician (END) 15 EKG Technician ............................................. 15 Telemetry Technician ..................................... 15 Respiratory Therapist II - Certified ................ 15 Respiratory Therapist III - Registered ............ 15 Ophthalmic Technician .................................. 15 Obstetrical Technician.................................... 15 80138 80134 80135 80133 80137 80136 80130 Engineering/Maintenance Department Stock Clerk ..................................................... 15 Groundskeeper ............................................... 16 Maintenance Person ....................................... 16 Electrician....................................................... 16 Stationary Engineer - Power Plant ................. 16 HVAC Mechanic ............................................ 16 Biomedical Equipment Technician ................ 16 80140 Housekeeping/Laundry Department Environmental Services Aide ......................... 16 80201 80238 80239 80203 80202 80244 80206 80208 80036 80294 80236 80207 80270 80209 80210 80205 80289 80288 80292 80259 80211 80219 80200 Administrative Division - Supervisory Patient Registration Supervisor ...................... 16 Patient Registration Manager ......................... 16 Patient Registration Director .......................... 16 Patient Financial Services Supervisor ............ 16 Patient Financial Services Manager ............... 17 Patient Financial Services Director ................ 17 Controller (Financial Mgmt Director). ........... 17 Human Resources/Personnel Director............ 17 Gift Shop Manager ......................................... 17 Reimbursement Manager ............................... 17 Marketing Director ......................................... 17 Material Management Director ...................... 17 Medical Librarian ........................................... 17 Public Relations Director ............................... 17 Purchasing Manager ....................................... 17 RN Magnet Program Director ........................ 17 Process Improvement Director ....................... 18 Quality Improvement Director/Manager ........ 18 Service Excellence Director ........................... 18 Emergency Preparedness Manager ................ 18 Volunteer Services Director ........................... 18 Chief Compliance Director ............................ 18 Regulatory Affairs Manager........................... 18 80125 80126 80118 80275 Health Care / Clinic Job Code 80151 80189 80256 80258 80215 80257 80214 80285 80216 80234 80213 80240 80217 80237 80245 80287 80204 80297 80248 80218 80242 80185 80295 80296 80298 80299 80255 80243 * 80290 ** 80291 80246 80222 80221 80223 80284 80224 Page Managed Care Division - Supervisory Managed Care Director .................................. 18 Managed Care Manager (Functional Mgr.) ... 18 Patient Care Division - Supervisory Chaplain Director ........................................... 19 Sterile Processing Manager............................ 19 Food Services Supervisor .............................. 19 Food Services Manager.................................. 19 Food Services Director .................................. 19 Laboratory Section Supervisor....................... 19 Laboratory Services Director ......................... 19 Phlebotomy Supervisor .................................. 19 HIM Supervisor ............................................. 19 HIM Manager................................................. 19 HIM Director ................................................. 19 Charge Nurse ................................................. 19 RN Unit Supervisor ....................................... 19 Clinical Nurse Manager ................................. 20 Interpretation Supervisor ............................... 20 Sleep Disorder Supervisor ............................. 20 Hospital/House Nursing Manager ................. 20 Nursing Services Director .............................. 20 Nursing Inservice Education Director............ 20 Case Management Manager ........................... 20 Director of Cardiovascular Services .............. 20 Intensive Care Unit Director .......................... 20 Director of Women’s Services ....................... 20 Director of Emergency Services .................... 20 Director of Surgical Services ......................... 21 Trauma Director ............................................. 21 Pharmacy Department - Supervisory Pharmacy Technician Supervisor................... 21 Pharmacy Supervisor ..................................... 21 Pharmacy Manager ........................................ 21 Pharmacy Director ......................................... 21 Physical Medicine/Rehab Department Supervisory Physical Medicine Director............................ 21 Radiation Oncology Manager ....................... 21 Radiology Supervisor..................................... 21 Radiology Director......................................... 21 * New job to the survey ** These jobs have description and/or job title changes 2017 TABLE OF CONTENTS Job Code Page Physical Medicine/Rehab Department Supervisory (continued) 80241 Rehabilitation Manager .................................. 21 80260 Respiratory Therapy Supervisor ..................... 21 80225 Respiratory Therapy Director ......................... 21 80226 Social Services Director ................................. 22 Job Code Page 80726 Medical Records - Clinic Health Information Clerk ............................... 25 * 80728 80729 80730 80731 80742 80743 Physical Medicine and Rehabilitation Clinic Audiologist..................................................... 25 Occupational Therapist (Generalist) .............. 25 Rehabilitation Aide – Non Certified .............. 25 Physical Therapist .......................................... 25 Massage Therapist ......................................... 25 Sports Athletic Trainer ................................... 26 Foundation Classification Executive Director of Foundation and Community Development ............................ 22 Community Relations Coordinator ................ 22 + + 80734 80735 Radiology/Nuclear Medicine - Clinic Radiologic Technologist – Registered ........... 26 Ultrasound Technologist – Registered ........... 26 Technical Services Department - Clinic Orthopedic Technician ................................... 26 80901 80902 80903 80904 80905 80906 80907 80250 80251 80253 Executive Classification President & Chief Executive Officer.............. 22 Vice President – Hospital Operations ............ 22 Vice President – Finance ................................ 22 Director-Management Information Services .. 23 Vice President – Support Services ................. 23 Vice President – Professional Services .......... 23 Chief Medical Officer (CMO) ........................ 23 Vice President – Human Resources ............... 23 Vice President – Marketing ............................ 23 Top Nursing Executive................................... 23 ** 80718 **+ 80701 + 80702 + 80703 + 80704 + 80706 80707 ** 80708 80709 + 80711 * 80713 Administrative - Clinic Patient Access Representative ........................ 23 Credentialing Specialist.................................. 24 Medical Transcriptionist ................................ 24 Patient Financial Counselor............................ 24 Front Desk Receptionist ................................ 24 Billing and Insurance Coordinator ................ 24 Coding Specialist............................................ 24 Referral Specialist .......................................... 24 Clinical Systems Software Trainer ................. 24 Clinical Enhancement Facilitator ................... 24 80230 80229 80232 80233 80220 80027 Services Division - Supervisory Environmental Services Supervisor ............... 22 Environmental Services Director ................... 22 Maintenance Manager .................................... 22 Director of Facilities ...................................... 22 + + 80714 80715 80712 80716 80719 80720 80721 Direct Patient Care Services - Clinic Medical Assistant I – Non-Certified .............. 24 Medical Assistant II – Certified ..................... 24 Licensed Practical Nurse ................................ 24 Clinic Nurse - RN ........................................... 24 Physician Assistant ......................................... 24 Nurse Practitioner ........................................... 25 MSW Social Worker ...................................... 25 + + 80736 80737 Dentistry - Clinic Dental Hygienist ............................................. 25 Dental Assistant.............................................. 25 + + + + Health Care / Clinic + + + + + 80801 80802 80808 80803 80809 80804 80805 80806 80807 Supervisory / Management - Clinic Billing and Office Manager ........................... 26 Practice Supervisor ........................................ 26 Practice Manager – Nursing (small) .............. 26 Practice Manager – Nursing (large / multiple)26 Practice Manager – Non-Nursing (small) ...... 26 Practice Manager – Non-Nursing (large / multiple) .......................................... 26 Finance Director – Clinical Operations ......... 26 Clinic Director ............................................... 26 Practice Management Services Director ........ 27 Jobs Deleted From Survey: 80023: Charge Auditor – Non-RN 80038: Nursing Aide – Non-Certified 80047: Nursing Aide – Non-Certified/Certified 80127: Respiratory Technician 80160: Managed Care Claims 80162: Social Worker – ED 80228: Power Plant Supervisor (Boiler House Supv.) 80235: Blood Bank Manager 80271: Nurse Recruiter 80738: Billing and Coding Specialist, Lead * New job to the survey ** These jobs have description and/or job title changes + Also surveyed in Health Care 2017 DIRECTIONS AND DEFINITIONS Please familiarize yourself with all instructions before filling out the questionnaire. No hospital/clinic’s structure or job descriptions will match exactly the jobs outlined in this survey. It is critical that participating hospital/clinics match their jobs as closely as possible. Our objective is to provide survey results that accurately reflect competitive pay levels for jobs involving work of a similar nature and performed at a similar skill level. Use data closest to, but not later than March 1, 2017. If rates will change within next 30 days, please report new rates. Completion of survey information electronically is preferred. Be sure to mark on the computer sheet the job number you are matching. Photocopy questionnaire(s). Please photocopy your completed questionnaire(s) for your records. If you are NOT a 24/7 facility, do not include your data in job families identified as “24/7” Clinics and Physician Practices report in Clinic section. Review job descriptions. Do not merely match job titles. It is the content of the job that determines a good match. Report only employees who spend 70% or more of their time in the described function. Do not report the same employee in more than one job. No incumbent should be reported in both the Wage and Supervisory/Management sections of the survey. Do not try to force match every employee. It is not necessary that you report all your employees, nor is it necessary that you report for every job in the survey. Report actual rates. Report the number of employees receiving each actual rate. Do not report averages. Only report established rate ranges. Include formally established limits of pay for a given job. Exclude step progressions (wage increases granted at fixed intervals based solely on length of service). Minimum – The lowest rate that can be paid to an entry-level employee who is qualified to perform the minimum requirements of the job. Midpoint – The middle point between the minimum and the maximum of the rate range. Maximum – The highest rate an employee can obtain in the job. Report employees working at least 16 hours per week. Report only regularly-scheduled employees unless otherwise noted. Exemption Status Indicate if the incumbent is exempt under Federal Wage-Hour Law. Health Care / Clinic Exclude: rates for unique situations, such as demotion or accommodation, where an incumbent is paid more/less than you would normally pay for the position; employees working fewer than 16 hours per week; employees who are in a pool, on-call, or temporary; consultants; and shift premiums, overtime premiums, lead differentials, oncall premiums. Long-term care facility employees (nursing homes, rehabilitation centers, etc.). See Senior Services survey for these employees. Include: additional compensation granted in equal amounts to all employees in a job (e.g., cost-of-living accumulations), and established rate range even if the position is vacant. SUPERVISORY/MANAGEMENT For the purpose of Reporting Relationships, Use the Following: Coordinator – Coordinates a function. Supervisor – Supervises incumbents. Assistant Administrator – Responsible for one or more of the following functional areas: Financial Services, Administrative Services, Professional Services, Patient Care Services or Support Services. Administrator – Administers, directs and coordinates all activities of the hospital. Exclude Chairman of the Board and Medical personnel. Unless otherwise indicated, only report incumbents who supervise at least one employee. Report only full-time employees (employees working at least 35 hours per week) or are fully equivalent. If employees work less than 40 hours per week, report hourly dollar amount or an annual rate reflecting a 40 hour work week. Any questions about a job match or filling out this questionnaire should be directed to the MSEC Surveys Department at 303.839.5177. Please return by Wednesday, April 12, 2017. 2017 GENERAL INFORMATION QUESTIONNAIRE 1.0 Full Name of Organization: Name of Person Completing Questionnaire: Street Address and Zip Code (if different than on cover): Phone Number: Fax Number: E-mail: Health Care/Clinic Location (check only one). If reporting for more than one location, complete the general information section for each location. Metro Denver Colorado State/Federal Hospital North Central Colorado Western Slope Southeast/South Central Colorado Resort Wyoming Clinic Type: No Clinics Physician Practice Owned Clinic Hospital Owned Clinic Other (Specify) 4.0 Total NET Revenue: (Include all funds for which the hospital/clinic may become responsible for including income from patient services, fund raising activities, investments, grants, sale of assets, etc.) Report last fiscal/calendar year. $ Revenue size 5.0 Total Current Employment Size: Number of regularly scheduled employees working at least 16 hours per week: 6.0 Do you pay differently based on geographic area? Yes No Do not have multiple locations 7.0 Total Average Percentage Increase received during 2016 and received or expected to receive for 2017 and 2018 for each of the following categories: Category PAY PAY STRUCTURE Include merit, general, longevity, cost-of-living, etc. for the “average” employee Pay range adjustment Complete only if you have formal ranges 2016 Nurses 2017 2018 2016 2017 2018 % % % % % % % % % % % % % % % % % % Managers/Supervisors All Other Employees Comments or explanation: Health Care / Clinic 2017 GENERAL INFORMATION QUESTIONNAIRE (continued) 8.0 Specialty RN Positions* Average Salary: Category Total # of Incumbents Average Hourly Rate Intensive Care Unit $ Labor & Delivery $ Operating Room $ *Only report RN’s who work primarily in a specialty function. 9.0 Mid-Level Positions Average Salary: Category Family Practice/ Internal Medicine Cardiology Orthopedic Neurology OB GYN Urgent Care Nurse Practitioner Total # of Average Hourly Incumbents Rate $ $ $ $ $ $ Physician Assistant Total # of Average Hourly Incumbents Rate $ $ $ $ $ $ Nurse Practitioner: Must have the knowledge to function independently without direct medical supervision in a hospital or urgent care facility. Must be able to perform competently in the areas of pediatrics, geriatrics, internal medicine, obstetrics, counseling, preventative medicine and emergency medicine. Must be a graduate from a nationally accredited educational program as an advanced practitioner of nursing or as a Physician Associate. Physician Assistant: Requires certification as a Physician Assistant. Assists physicians in a hospital setting. Provides patient care, writes non-narcotic prescriptions, completes clinical assessments and provides treatment. May assist in surgery. RN TURNOVER – Total number of RN separations during 2016. Formula to be used for calculation: Total Number of RN Separations During 2016 x 100 = Separation Rate (%) Average Number of RNs During 2016 10.0 What is your turnover rate for RN’s? _______________% Charge Nurse Questions 11.0 If you matched job code 80237 (Charge Nurse), do you pay a differential for your full-time or regularly scheduled incumbents in this position? Yes No Health Care / Clinic Do not match this position (please skip to question 16.0) 2017 GENERAL INFORMATION QUESTIONNAIRE (continued) Charge Nurse Questions (continued) 12.0 If yes, please report your hourly differential for full-time or regularly scheduled Charge Nurses. 1.0 $ or 2.0 % 13.0 Do you pay a differential if your Charge Nurses are temporary/relief or part-time? Yes No 14.0 If yes, please report your hourly differential for temporary/relief or part-time Charge Nurses. 1.0 $ or 2.0 % 15.0 What is the hourly promotional increase from a temporary/relief/part-time to a full-time “permanent” Charge Nurse? 1.0 $ or 2.0 % Position Questions 16.0 If you matched job code 80074 (Coder I – Out Patient), does your position require certification? Yes No Do not match this position 17.0 If you matched job code 80037 (Diabetes Educator), does your position require RN licensure? Yes No Do not match this position 18.0 If you matched job code 80155 (Trauma Registrar), does your position require RN licensure? Yes No Do not match this position 19.0 If you matched job code 80907 (Chief Medical Officer), is this position a Medical Doctor? Yes No Do not match this position 20.0 If you matched job code 80251 (VP of Marketing), is this position responsible for overall planning function? Yes No Do not match this position 21.0 Do you pay a differential to the Pharmacy Technician(s) (job codes 80091 & 80092) for compounding mixtures (i.e. IV’s, chemotherapy, etc.)? Yes No Do not match Pharmacy Technician(s) 22.0 If yes, please report your hourly differential for Pharmacy Technician(s) for compounding mixtures. 1.0 $______or 2.0 ______% 23.0 If you matched job code 80042 (Nurse Practitioner), does this position have prescriptive authority (DEA license)? Yes No Do not match this position 24.0 If you matched job code 80013 (Medical Transcriptionist), how is this position paid? (Multiple responses permitted.) By the hour at the hospital By the hour at home By the line at the hospital By the line at home Do not match this position 25.0 If you matched job code 80113 (Ultrasound Technologist - Registered), do you pay a premium for RVT’s or specialty certification? Yes No Do not match this position 26.0 If you matched job code 80024 (Physician Recruiter), are you giving a bonus based on number of physicians recruited? Yes Health Care / Clinic No Do not match this position 2017 GENERAL INFORMATION QUESTIONNAIRE (continued) Clinic Position Questions 27.0 If you matched job code 80806 (Clinic Director), what type of education/certification does the incumbent have in the health care industry? _____ Do not match this position Health Care / Clinic 2017 WE NEED YOUR INPUT! A task force meeting is held annually for each of our health care surveys. We need volunteers to revise current job descriptions, establish new ones, or recommend changes for our survey. If you can help, please complete the following information. We will contact you when a meeting is scheduled. Name ________________________________________________________________________ Title _________________________________________________________________________ Organization ___________________________________________________________________ Telephone Number ________________________FAX Number____________________________ Check One: MSEC Member Non-Member To keep our compensation surveys up-to-date, we ask for your input. Please list any positions and/or changes you would like to see in future surveys. Remember, in order for a position to publish, we must have at least three participants reporting data. ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Health Care / Clinic 2017 ADMINISTRATIVE DIVISION-WAGE Report for 24/7 Facilities Only 80002 ACCOUNTING CLERK II (SENIOR) Exclude degreed accountants. Performs all assigned duties having to do with accounts payable and/or accounts receivable. Personally enters accounts or classifies same for machine entry. Audits purchase orders, statements and cash receipts. Summarizes or checks machine totals. Prepares and checks bank deposits. May assist with trial balances. 80003 PATIENT REGISTRATION REPRESENTATIVE I Receives incoming patients for hospitalization. Interviews patients or relatives to obtain identifying information and other data required for admission records. Assigns patient to appropriate room or ward as designated by supervisor. Prepares dismissal and other records. 80006 PATIENT REGISTRATION REPRESENTATIVE II Receives incoming patients for hospitalization. Interviews patients or relatives to obtain identifying information and other data required for admission records. Assigns patient to appropriate room or ward as designated by supervisor. Prepares dismissal and other records. Additional responsibilities include scheduling, and verification of insurance pre-certification. **Job title change 80009 PATIENT ACCESS REPRESENTATIVE Performs patient registration functions. Facilitates patient access to ambulatory and emergency services and care providers. Schedules patient appointments for visits, procedures, diagnostic tests, referrals and/or consultations. May be responsible for obtaining referral and/or insurance authorization/pre-certification approvals from health plan or primary care physician office. Documents patient calls on electronic and/or medical record phone notes. Financial responsibilities may include the following: verifying guarantor information, collection of any monies due at the time of service, charge entry, and hold bill resolution. Provides efficient flow of clinical information via paper and electronic medical records. Typically requires more than 1 year experience. 80081 CENTRALIZED SCHEDULING REPRESENTATIVE Responsible for the scheduling and pre-registration of outpatients through telephone communication with patients, physicians, physician office staff and ancillary department staff. Maintains scheduling system; ensures schedule is upto-date with no conflicting appointments. Obtains and documents prior authorizations, referrals, or other authorizations as required by facilities and insurance carriers. Acquires and documents pertinent patient medical information in accordance with procedural guidelines. 2017 Health Care / Clinic 80016 GUEST SERVICES REPRESENTATIVE Responsible for facilitating the smooth and accurate flow of information and visitors to hospital-wide services, patient locations, meeting locations, etc. Advocates for customer preferences. Assists volunteers with meeting, greeting, and escorting of patients/visitors. May provide bilingual services to patients or visitors. 80001 BUYER For a Buyer in a pharmacy setting, see 80172 Pharmacy Purchasing Agent/Buyer. Purchases necessary goods and services to meet the needs of the hospital/clinic system. Coordinates with all departments to ensure their needs are being met in a timely and cost effective manner. 80005 CASHIER Receives payment on admission and financial settlement at time of discharge. Posts and totals all receipts in register and balances daily. Makes change and cashes checks. May prepare bank deposits. 80007 BILLINGS & COLLECTIONS CLERK Performs assigned duties in connection with the collection of patient accounts. May look up credit standing of prospective patients to alert admitting office as to the need for specific patient payment arrangements. May assist in reviewing past due accounts. Works with patient ledger sheets referred by supervisor. Prepares and mails form-type collection letters on accounts. Makes telephone calls to patient or responsible party. Explains account and arranges for full payment or a schedule of installments. Keeps records on contracts to determine results and what additional efforts are necessary. This position requires the use of considerable tact and judgment. 80011 INSURANCE CLERK Performs a variety of typing and clerical duties in connection with commercial insurance coverage for hospital patients. Types and assists in completing claim forms and associated papers. Explains coverage to patients. Contacts insurance carriers for necessary information, or to clarify cases. Reports approvals or payments on coverage to accounts receivable section. Types billings to insurance carriers in accordance with procedures. Maintains all related files and correspondence. 80010 CREDENTIALING SPECIALIST Coordinates all aspects of the privileging and credentialing process for the health care provider. Processes applications, verifies information, researches application details, and assures process is in accordance with medical staff bylaws. This is an advanced level clerical position, typically requiring business or vocational training, and 3 years medical secretarial experience. Page 1 ADMINISTRATIVE DIVISION – WAGE (continued) Report for 24/7 Facilities Only 80266 PAYER CREDENTIALING SPECIALIST Credentials for government and insurance companies. Assists in directing and coordinating comprehensive specialized credentialing programs to assure compliance with payer credentialing requirements for carrier agreements and NCQA. Responsible for coordinating operations related to delegated credentialing, non-delegated and governmental credentialing. Organizes and assists in programs required for establishing procedures for payer credentialing of physicians/allied health professionals. Completes required forms for Medicare and Medicaid. Assists with ongoing improvement and development of PE delegated credentialing policy and procedures. Prepares and maintains credentialing records and reports. Reviews physician and allied health professionals’ files to ensure appropriate documentation is present. Prepares detailed individual reports of additions, deletions and terminations on physicians and allied health professionals for Directors review. Typically requires a high school diploma, and 5 years healthcare-related credentialing experience. 80026 CHARGE MASTER ANALYST Responsible for charge master analysis and maintenance, including compliance, reimbursement, audits, customer service, and education of charge description master and charge process issues. Typically requires a bachelor’s degree and 3-5 years of experience. 80012 MEDICAL SECRETARY Performs diversified clerical duties requiring a good knowledge of medical and technical terminology. Records and transcribes dictation and/or transcribes from dictating machine from Surgeons, Radiologists, Pathologists, Psychiatrists, etc., involving technical reports and correspondence. May be assigned to type material from more than one department or area. May act as departmental Receptionist. Performs related clerical duties requiring experience and judgment. 80013 MEDICAL TRANSCRIPTIONIST Types from a dictating machine all medical information dictated by doctors pertaining to patients such as operative reports, histories, physicals, consultations, and summaries of patient records. Must have knowledge of medical terminology. May use word processor. 80180 CLINICAL CHARGE AUDITOR - RN Responsible for performing clinical and operational audits as a means of verifying accuracy of information, and compliance to established policies, practices, and regulations. Performs concurrent, internal, defensive and patient-requested audits of selected patient accounts under limited supervision. Typically requires a Nursing Degree and/or 5 years of clinical auditing experience. Page 2 80181 MARKETING COORDINATOR, INTERNAL Provides internal marketing and communications services for the hospital. Prepares and distributes internal newsletters and other communications. Typically requires a bachelor’s degree and 3 years experience. 80182 MARKETING COORDINATOR, EXTERNAL Provides marketing and/or public relations services for the hospital. Prepares and distributes media reports, fulfills requests for information, assists with mailings and with production of audio/video tapes promoting the hospital. May also coordinate web site information updates and revisions. Typically requires a bachelor’s degree and 3 years experience. 80024 PHYSICIAN RECRUITER Develops information for purpose of capturing and tracking qualified physician candidates and potential leads. Makes initial contact with potential candidates. Schedules telephone interviews between candidates, director and physician offices. Originates agreements with contingent based recruiting firms and develops course of action, provides search criteria, and follow-up protocol. May require a bachelor’s degree. 80066 PHYSICIAN RELATIONS COORDINATOR Not a Physician. Responsible for increasing referrals to the hospital by developing positive relationships with physicians and the physicians' office staff. Directly responsible for physician marketing initiatives, analysis, and follow up. Identifies services and products that will be of most benefit to patients, referring physician's practices and to the related health system. Identifies service issues and communicates operational image issues that impede physician referrals, patient and physician satisfaction. Communicates and interacts with the Chief Medical Officer and the Medical Staff regarding physician issues. Requires bachelor’s degree. 80273 PATIENT FINANCIAL COUNSELOR Maintains a file of billing and follow-up information for patients. Takes admitting information, contacts insurance companies to verify the amount of coverage, and submits billings to them. Makes calls to patients, doctor’s offices, and hospital departments to gather claim forms, medical records, etc. before payments will be released. 80014 PATIENT REPRESENTATIVE Please read the job description for 80052 MSW Social Worker before matching. Serves as a liaison between the patient and the hospital or clinic. 80015 PBX OPERATOR Relays incoming, outgoing and interoffice telephone calls using a multiple position switchboard. Records outgoing patient calls and toll charges. Pages hospital staff members over intercommunication system. Announces emergency situations and may be responsible for alerting the on-call team. 2017 Health Care / Clinic ADMINISTRATIVE DIVISION – WAGE (continued) Report for 24/7 Facilities Only 80017 HOSPITAL RECEPTIONIST Receives patients, relatives, friends, or others having business with the hospital. Directs visitors, answers inquiries and distributes visitor passes. Checks appointments, offers information, and directs callers to desired person. Accepts flowers, packages, etc., for patients. Receives and delivers messages. May perform routine clerical duties. 80018 EXECUTIVE ASSISTANT Exclude Administrative Assistants working exclusively for the Chairman of the Board. Performs secretarial work for administration personnel (above department head level). May compile special periodic reports and compose nonroutine correspondence. Typically involves some project work. 80019 ADMINISTRATIVE ASSISTANT Performs administrative work for department heads or directors, e.g., Human Resources, Accounting, Radiology, Laboratory, Engineering, etc. Performs clerical tasks required in preparation of routine correspondence and reports. Handles incoming and outgoing mail. Operates standard office equipment. 80022 DECISION SUPPORT ANALYST Maintains the Cost Management program (CMIS) through extracting, reporting, interpreting, analyzing, and otherwise using cost and utilization information. Responsible for ensuring ongoing compliance for Decision Support. Maintains knowledge of policies and procedures and performs in accordance with applicable regulatory requirements, external laws and accreditation standards as they relate to Decision Support. Typically requires bachelor’s degree in business administration with an emphasis in accounting or finance or related field and four years of progressively responsible experience in accounting or financial planning. 80196 CLINICAL DOCUMENTATION SPECIALIST Requires RN license. Facilitates and obtains physician documentation for any clinical conditions or procedures to support the appropriate severity of illness, expected risk of mortality, and complexity of care of the patient. Educates members of the patient care team regarding documentation guidelines and regulatory requirements, including attending physicians, allied health practitioners, nursing, and case management. Supports timely, accurate, and complete documentation of clinical information. 80187 STAFFING COORDINATOR Assists in coordinating and assigning nursing staff for the hospital. Assigns admitted patients to the appropriate nursing unit. Must maintain records for both staff and patients placement needs. Typically requires 2 years of clerical and/or staffing experience. 80173 MEDICAL STAFF COORDINATOR Coordinates and facilitates activities of medical staff committee meetings. Acts as a liaison between medical staff and administration. Acts as a resource to medical staff regarding medical staff bylaws, rules, regulations, and policies. Performs executive secretarial and office services for elected chair and medical staff officers. This is a senior level clerical position. Typically requires business or vocational training or Associate of Arts degree, 3 years experience in medical staff support services, and certification as a Medical Staff Coordinator. In smaller organizations, may also perform credentialing functions. 80174 EDUCATION COORDINATOR Administers, organizes, and conducts training and educational programs in connection with management development, on-the-job training activities, and monitors effectiveness of programs. May be involved in designing and developing programs. 80269 CONTINUING MEDICAL EDUCATION (CME) COORDINATOR Responsible for managing the CME program provided by an institution. Maintains accreditation for the Accreditation Council for Continuing Medical Education (ACCME). Develops budget, policies, standards for commercial support, and maintains compliance for accrediting bodies and other regulatory agencies. Develops and implements the educational activities, content, and evaluation of activities. Typically requires a bachelor’s degree, 3 years of experience, and a CCMEP (Certified Continuing Medical Education Professional) designation. 80094 SIMULATION COORDINATOR Requires an RN license. Coordinates the use of simulation equipment according to education needs. Develops scenarios, prepares and operates equipment. Conducts instruction activities. 80086 HOSPITAL CONCIERGE Acts as a front line greeter and provides personalized attention to patients, families and visitors to enhance their experience at the facility. Ensures incoming parties receive the services and assistance requested in a timely manner. Collaborates with other departments to ensure those assisted are arriving at the appropriate destinations. May assist in securing transportation and accommodation. 80198 PROCESS IMPROVEMENT SPECIALIST Assists in the identification, evaluation, and implementation of opportunities for process improvement. Educates team members on LEAN methodology and other process improvement approaches in order to improve customer satisfaction, care coordination, cost reduction, and revenue maximization. Requires a bachelor’s degree. See also, Process Improvement Director. 2017 Health Care / Clinic Page 3 ADMINISTRATIVE DIVISION – WAGE (continued) Report for 24/7 Facilities Only 80188 VOLUNTEER COORDINATOR Provides assistance to the Volunteer Services Department in areas of coordination of volunteer activities, scheduling, record keeping and general office management. Assists in coordination of the day-to-day operations of the Volunteer Department. Typically requires 2 years of college or previous working experience. 80089 CARE TRANSITION RN Facilitates communication among physicians, staff, patients, and families around discharge instructions, medications and follow-up care. Meets with the patient before hospital discharge, once at home, and makes follow-up telephone calls to the patient. Works to reduce hospital readmissions of released patients. Requires an RN. INFORMATION TECHNOLOGY DEPARTMENT - WAGE Report for 24/7 Facilities Only 80028 CLINICAL SYSTEMS SPECIALIST Provides direct end-user support services to patient care teams in clinical work settings to facilitate the introduction, acceptance, integration, and effective use of computerized patient care management systems. Provides a visible, accessible, and on-going Medical Informatics presence in the medical office to support and assist end-users in all aspects of information systems and computer usage. Expertise and focus will be centric to the ambulatory care system with general knowledge of supporting ancillary systems. Requires a bachelor’s degree and 2+ years experience working with a clinical system. Does not require an RN. 80029 CLINICAL SYSTEMS SOFTWARE TRAINER Two years clinical experience required. Coordinates and facilitates application system implementations and upgrades for information systems supporting patient care functions. Develops training plans and enables users to maximize ancillary, nursing, and related clinical systems capabilities. 80278 EPIC APPLICATION ANALYST I Designs and presents solutions and options that improve patient care, enhance patient engagement, improve operational efficiency and improve financial position of company, integrates organizational knowledge with thoughtful design. Reviews and analyzes systems including testing and documenting Epic applications. Understands system options and configurations completely and can suggest and lead teams though decisions on the best way to configure and utilize the system. Typically requires a bachelor’s degree and 2 years of experience. Page 4 80279 EPIC APPLICATION ANALYST II Next level above EPIC Application Analyst I, and typically requires a bachelor’s degree and 3 years of related experience. 80280 EPIC APPLICATION ANALYST III Next level above EPIC Application Analyst II. Expert in one or more highly specialized areas within the healthcare environment. Typically requires a bachelor’s degree and 2 years working with systems analysis programming/design experience and five years additional relevant experience. **Job Description Change INFORMATICS SPECIALIST Requires an RN license. Responsible for the analysis, development, implementation, and evaluation of clinical information systems, processes, and structures. Assesses and analyzes proposed information technologies to improve management of clinical data related to nursing and associated discipline practice. Job Code 80095 Requires an RN License ** Job Code 80031 Requires an RN License and Master’s Degree – Related Field 80106 IMAGING LIBRARY TECHNICIAN Works with the PACS Coordinator/System Administrator. Provides support for the PACS system within the radiology department and hospital. Accountable to maintain technical expertise in required facets of the PACS system to ensure operational efficiency. Requires a high school diploma. 80107 PACS ADMINISTRATOR Responsible for day-to-day operations of PACS. Administers image routing and Radiology department network operations. Responsible for the training of new users. Provides department liaison with ISD. Participates in planning and execution of all PACS, CR or Radiology equipment or software related projects. Instrumental in planning for future needs of system as it relates to hardware, software, and network needs of the organization. MANAGED CARE DIVISION - WAGE Report for 24/7 Facilities Only 80144 CASE MANAGER Requires an RN license. Reviews inpatient medical records concurrently and retroactively for medical necessity and for quality of care/risk management issues. Advises and provides consultation to physicians and staff regarding appropriate and efficient utilization of hospital resources. Facilitates complex case management. Reports pertinent quality improvement (QI) concerns to the supervisor and physician liaison regarding utilization of clinical resources, inappropriate admissions and denials of services by third party payers. Initiates the process to appeal denials and discrepancies on code assignments. 2017 Health Care / Clinic MANAGED CARE DIVISION – WAGE (continued) Report for 24/7 Facilities Only 80131 REGULATORY COORDINATOR RN Designs and implements a systematic approach to ensure a high level of awareness of regulatory agency requirements throughout the facility. Facilitates compliance with Plan. Reports findings in a timely manner to department director. Works with the medical staff to facilitate understanding of the issues related to regulatory compliance. Identifies educational issues related to regulatory compliance and designs and implements an action plan to meet those deficiencies. Requires a bachelor's degree. 80145 REIMBURSEMENT ANALYST Analyzes activities associated with third-party reimbursement for hospital services and overall budget planning. ** Job Description/Title Change 80167 PAYER RELATIONS ANALYST Responsible for designing and implementing financial modeling and analysis tools for the Managed Care Department. Provides analysis of physician contract performance relative to cost, evaluates contract proposals, and works with staff to ensure contract compliance. May participate in negotiation meetings with managed care payers. Reports to Managed Care Director. Typically requires a bachelor’s degree and 2 years’ experience. ANESTHESIOLOGY DEPT. - WAGE Report for 24/7 Facilities Only 80020 NURSE ANESTHETIST – CRNA Under the general direction and supervision of the Anesthesiologist or Head Anesthetist, administers anesthetics to surgical and obstetrical patients. Obtains supplies and prepares equipment for type of anesthesia to be administered. Checks physical findings of pre-operational examination to ascertain probable effect. Administers various kinds of intravenous or inhalation anesthesia by closed, semi-open and open techniques. Checks patient for post anesthesia effects or reactions and assists in the care of patients when unfavorable symptoms develop. Periodically checks blood pressure, respiration and pulse. Notifies surgeon of any change and is prepared to assist with emergency measures such as oxygen, blood transfusion, etc. 80021 ANESTHESIA TECHNICIAN Responsible for maintenance and troubleshooting of equipment. Educates personnel in equipment usage and procedures. Sets up equipment according to type of anesthesia to be administered. Cleans and washes anesthesia equipment according to surgical standards. Assists Anesthesiologist and surgical personnel with patient care. 2017 Health Care / Clinic DIETETIC DEPARTMENT – WAGE Report for 24/7 Facilities Only 80033 ROOM SERVICE ATTENDANT Performs all or part of the following duties: takes orders, enters request into system, checking the dietary needs and/or delivers order to patient. 80034 FOOD SERVICES WORKER Under general supervision, makes and serves food. May label nourishments and deliver them to patient care areas. May clean equipment and work area after meals are served. Primary duties require some training and experience. 80030 COOK Under the supervision of the Dietitian or Chef, prepares and cooks foods for patients and employees. May direct the preparation of vegetables, fruits, fish, fowl, meats, etc. Carves meats, apportions servings. 80141 DIETETIC TECHNICIAN Requires an associate degree/certification. Works with the Dietitian to determine nutritional risk levels of all patients and oversees the nutrition care plans for low to moderate risk patients. Works to educate the patient and family. 80032 REGISTERED DIETITIAN Requires BS Degree and is A.D.A. Registered. Formulates modified diets, consults with physician and patients regarding dietetic problems. Consults with and educates patients or patient’s family regarding diet of discharged patients. Inspects foods. Maintains records and compiles reports. May supervise personnel and assist with orientation of new personnel and the evaluation of performance. 80035 EXECUTIVE CHEF Directs food production, presentation, purchasing, and serving for inpatient services. Responsible for planning, ordering, storing, and processing (preparation, cooking, and baking of foodstuffs). Implements established policies and procedures for areas of responsibility. Coordinates activities with other food service sections. Reviews menus and dietary requirements of the institution with administrative staff. Coordinates and markets the catering functions with customers. Usually requires Associates Degree of Culinary Arts or related field and three years of experience. 80037 DIABETES EDUCATOR Must be a Registered Dietician or RN, Certified Diabetic Educator or equivalent. Documents all relevant aspects of nutritional care for patients. Identifies and provides educational services to diabetic patients. Educates patients on nutritional needs, special diets and long term nutritional care. Page 5 DIETETIC DEPARTMENT – WAGE (continued) Report for 24/7 Facilities Only 80227 DIETETICS MANAGER Must be ADA registered. Primary duty is to plan and direct the preparation of modified diets prescribed by medical staff for patients with therapeutic diet needs. Responsible for records and reports concerning technical and administrative operations, such as number of meals served, menus, analysis of modified diets, and food costs. May supervise registered dietitians, dietetic aids, clinical dietitian aids, and others. Requires a bachelor’s degree in related field. DIRECT PATIENT CARE SRVC - WAGE Report for 24/7 Facilities Only 80057 CHAPLAIN Responsible for providing spiritual assistance to patients during the course of their hospital stay and following hospitalization, as appropriate. 80040 CLINICAL NURSE SPECIALIST Requires Bachelor’s and Master’s Degrees in Nursing and CNS certification. Analyzes nursing services in a specific clinical area to improve quality of care. Serves as a professional resource to nursing staff. May coordinate activities of the nursing service units. May assist in review and evaluation of budget requests. 80122 EMERGENCY ROOM DEPARTMENT TECH Requires EMT certification with current licensure. Assists physicians and nurses in the efficient and rapid care of Emergency Department patients. 80041 EMS INSTRUCTOR Develops, coordinates and teaches EMS courses (CPR, EMT basic) and/or continuing education programs which meet established state and national Department of Transportation standards. Incorporates adult learning principles to provide formal and informal classroom lectures, practical field experience, skills training, and protocol reviews which enhance the delivery of pre-hospital care. 80147 EMT – BASIC Successfully completed a Division approved training course in basic emergency medical care and fulfilled the examination requirements. 80148 EMT – INTERMEDIATE Successfully completed an additional course of training, as determined by the Division, and fulfilled the examination requirements. 80149 PARAMEDIC - REGISTERED Requires EMT certification, BLS, ACLS, PTLS, PHTLS, and PALS. Successfully completed advanced emergency medical care and fulfilled the examination requirements. Assists in meeting the physical and emotional needs of critically ill and injured patients. May be involved in the operation of Flight For Life. Page 6 80281 INFECTION CONTROL NURSE Requires an RN. Has the primary responsibility for developing, coordinating, administering, implementing and monitoring the infection control program. Reviews patient care for appropriate utilization of acute care services and quality of care, risk management, and epidemiology. 80163 INFECTION CONTROL PRACTIONER Not an RN. Has the primary responsibility for developing, coordinating, administering, implementing and monitoring the infection control program. Reviews patient care for appropriate utilization of acute care services and quality of care, risk management, and epidemiology. 80168 CARDIAC CATHETERIZATION – RN Assists physicians in the diagnosis, treatment, and follow up of patients for cardiac catheterization and balloon angioplasty. Administers diagnostic heart catheterization procedures and helps doctors implant pacemakers and implantable cardioverter defibrillators (ICDs). Requires RN license and typically holds advanced degrees or certifications in their specialty. 80142 CARDIAC CATHETERIZATION TECHNICIAN Works in the cardiac catheterization laboratory and performs tasks that provide technical support during invasive cardiovascular procedures while also providing basic patient care under the supervision of the professional nurse. Assists in maintaining order and cleanliness of the unit. Requires Registered ARRT or may be certified as cardiovascular technician. 80146 CARDIAC DEVICE TECHNICIAN Performs a variety of patient care and technical duties, including cardiac device interrogation and programming, assesses and manages remote device interrogations, scheduling, and billing. Prepares, organizes, processes and reports test results, works closely with physicians to review rhythm strips and interrogation information, knowing when interrogation findings are critical and needs physician immediate attention. Typically requires a minimum of 2 years in cardiology, as well as CCDS and N.A.S.P.E certifications. Note: Report only Certified Nursing Aides 80039 NURSING AIDE – Certified Must be certified. Under supervision, performs routine duties in caring for hospitalized patients. Duties may vary somewhat depending on assigned area. Typical duties may include answering calls, giving A.M. and P.M. care, bathing and rubbing patients, giving enemas, taking and recording temperatures, pulse, and respiration. Records fluid intake and output, supplies and empties bed pans, and generally makes patients comfortable. Passes food trays and feeds patients. Arranges oxygen equipment, sets up traction devices. Assists physicians with applying casts and braces. Runs errands, changes linen, obtains supplies and keeps nursing and patient area orderly. May also be called Nursing Assistant. 2017 Health Care / Clinic DIRECT PATIENT CARE SRVC - WAGE (continued) Report for 24/7 Facilities Only 80048 MEDICAL ASSISTANT Assists physicians in performance of procedures, including telephone prescription orders/refills and relaying test results. Documents vital signs and symptoms as related by patient or observed. Schedules hospital admissions and tests; administers medications as ordered by physician; participates in patient education. 80044 LICENSED PRACTICAL NURSE Must be licensed. Under supervision of the Nurse-in-Charge, renders routine service in caring for the subacute, convalescent and chronic patients. Assists Nurses in the care of the more acutely ill. Personnel in this classification have had some formal training, and are permitted to administer medication but are not graduate nurses. Duties include all those listed in the Nursing Aide job description plus assigned duties utilizing advanced techniques such as IV’s. 80046 NURSE, STAFF - GENERAL Exclude speciality or certification nurses. If you have multiple levels, report the level with the majority of nurses. Is a Registered Nurse. Renders nursing care to inpatients within an assigned unit. Observes and reports symptoms and conditions of patients. Takes and records temperatures, respiration and pulse. Administers medications. Sets up treatment trays and prepares instruments and other equipment. Assists physicians with treatments. Assists with administering specialized therapy. Maintains records reflecting patients’ condition, medication and treatment. Bathes and feeds acutely ill patients. 80143 PHYSICIAN ASSISTANT Requires certification as a Physician Assistant. Assists physicians in a hospital setting. Provides patient care, writes non-narcotic prescriptions, completes clinical assessments and provides treatment. May assist in surgery. 80042 NURSE PRACTITIONER Must have the knowledge to function independently without direct medical supervision in a hospital or urgent care facility. Must be able to perform competently in the areas of pediatrics, geriatrics, internal medicine, obstetrics, counseling, preventative medicine and emergency medicine. Must be a graduate from a nationally accredited educational program as an advanced practitioner of nursing or as a Physician Associate. 80069 NEONATAL NURSE PRACTITIONER Utilizes appropriate consultations and approved protocols in collaboration with the attending physician to provide health management and care for high-risk neonates. Implements the nursing process as a health care team member. 2017 Health Care / Clinic 80050 PATIENT CARE COORDINATOR (CARE MANAGER) Provides professional nursing care within an assigned unit. Collaborates with physicians and multi-disciplinary team members to coordinate timely health care services to meet the individual patient/family needs and promote cost effective care with quality outcomes. Role may be in conjunction with the Clinical RN (Staff Nurse) role which provides direct patient care or may function independent of patient care assignments on a specific unit. 80157 FLIGHT RN Is a Registered Nurse. Provides high quality nursing care including assessment, triage, and treatment utilizing established standards and guidelines. Assesses the nature and extent of illness or injury to establish and prioritize the care needed for safe transport of the critically ill patient during flight. Education requirements include three years or Critical Care experience and a current RN license. Other certifications may include CFRN; NRP; TNCC or FNATC; ACLS, and PALS. 80158 FLIGHT PARAMEDIC Provides high quality pre-hospital advanced life support including assessment, triage, and treatment utilizing established standards and guidelines. Works in collaboration with flight nurse to assess the nature and extent of illness and injury to establish and prioritize care needed for safe transport of the critically ill patient during flight. Requires a current EMT Paramedic Certification and a minimum of three years of experience as an EMT-P. Other certifications may include ACLS, TTLS/PHTLS; and PALS. 80087 WOUND CARE NURSE – CERTIFIED Is a Registered Nurse. Provides direct and/or indirect care to ostomy patients and to patients with skin breakdown due to pressure ulcers, draining wounds and incontinence. Consults with nursing staff to assess, plan, implement and evaluate care plans for the ostomy patients and their families, plus those patients with wound care needs. Teachers patients and/or families, demonstrating unique learning needs in order to promote optimal level of wellness. Documents the patient’s treatment on the nursing/interdisciplinary plan of care. 80088 SEXUAL ASSAULT NURSE EXAMINER – RN Sexual Assault Nurse Examiner is an RN who has been specifically trained to provide comprehensive care to the sexual assault survivor. Responsible to plans and provide nursing care to sexual assault survivors using the nursing process: patient assessments to include history, head to toe exam, detailed genital exam, collection of forensic evidence, and use of colposcope for documentation. Plan of care is designed to meet the patient's needs, is age specific, and reflects standards of care. Evaluates patient outcomes, adjusts nursing care and makes appropriate community referral as necessary. Page 7 DIRECT PATIENT CARE SRVC - WAGE (continued) Report for 24/7 Facilities Only 80154 CERTIFIED NURSE MIDWIFE Provides individualized, consistent and comprehensive, lowrisk antenatal, intrapartal, post-partal and GYN health care. Orders and interprets diagnostic tests and prescribes medications which are pertinent to the needs of each particular client according to Nurse-Midwifery protocols. Provides direct patient care in high-risk situations with consultation to the backup Obstetrician. 80155 TRAUMA REGISTRAR Performs ongoing patient tracking, concurrent abstracting and data entry of trauma service patients in the Trauma Registry. Performs quality assurance monitoring, provides reports from the trauma database. Participates in monthly quality assurance/peer review meetings. 80161 TRAUMA PATIENT COORDINATOR Requires an RN and 3-5 years in ER or ICU. Participates in direct patient care, daily patient rounds and daily abstracting of patient charts. Identifies and coordinates education opportunities for staff/physicians to help meet CME requirements for Level II verification. Utilizes trauma database information to develop injury prevention plan. Collects and analyzes data for research projects. 80096 STROKE CENTER COORDINATOR Proposes, develops, and initiates hospital management of stroke patients. Responsible for the daily operations of the program and assists nursing staff in providing quality outcomes. Collaborates with team members and serves as a lead educator for staff and patients. Monitors performance, tracks, and reports impact of stroke care delivery on outcomes, staff satisfaction, error reduction, patient length of stay, and patient cost. Typically requires a Bachelor’s Degree in Nursing, RN license, and 3 years of neurological or critical care experience. 80132 STERILE PROCESSING TECH I – NONCERT. Entry level. Non-Certified. Cleans, sterilizes, and assembles equipment, supplies, and instruments. Decontaminates surgical instruments. Sterilizes equipment using sterilizer or disinfects with antiseptic solutions. Prepares packs of supplies and instruments, dressing and treatment trays, needles, syringes, and gloves. May fill requisitions and inventory supplies. 80055 STERILE PROCESSING TECH II – CERTIFIED Must be certified. Cleans, sterilizes, and assembles equipment, supplies, and instruments. Decontaminates surgical instruments. Sterilizes equipment using sterilizer or disinfects with antiseptic solutions. Prepares packs of supplies and instruments, dressing and treatment trays, needles, syringes, and gloves. May fill requisitions and inventory supplies. Must have at least 1 year of experience. Page 8 80051 QUALITY ASSURANCE Provides internal review and evaluation of the quality of patient care in daily hospital operations. Addresses interdepartmental problems affecting patient care. Collects and analyzes data for quality assurance studies. Recommends procedures, which promote the optimum use of staff, equipment and physical facilities. May coordinate visits by the Colorado Foundation for Medical Care, HMO’s, or private industries involved in-patient care review activities. May work with a computerized patient database information system. Typically requires a BA with 3-5 years nursing experience. 80056 UTILIZATION REVIEW COORDINATOR Requires a Bachelor’s Degree in Nursing or Human Services. Conducts concurrent admission and continued stay reviews based on medical records and communication with physicians and other care providers. Prompts for documentation in chart to clarify diagnoses. Determines appropriateness and medical necessity of patient admissions, continued hospital stay, and use of ancillary services. 80079 LICENSED CLINICAL SOCIAL WORKER IN PATIENT Requires a Master’s Degree in Social Work with licensure. Provides clinical assessment/problem identification, crisis interventions and evaluations for 72-hour holds, individual, family and group therapy and case management. Develops and monitors treatment plans, monitors treatment progress, documents significant interactions, and maintains clinical charts and other reporting data. Works in an inpatient setting. 80052 MSW SOCIAL WORKER Please read the job description for 80014 Patient Representative before matching. Requires Master’s Degree in Social Work. Interviews patients and family members to obtain information about the home environment and health history. Evaluates data gathered in terms of medical plan of treatment and available social service programs. Helps patient and family understand, accept and follow medical recommendations. * New Position 80175 NEUROPSYCHOLOGIST Applies specialized knowledge and training in the applied science of brain-behavior relationships in the assessment, diagnosis, treatment, and rehabilitation of patients who have neurological, medical, developmental, or psychiatric conditions. Responsible for supervising, teaching, and management activities including administration, and development. Prepares and maintains proper neuropsychological documentation of patients neuropsychological tests, rating scales, and other observations. Provides recommendations to treatment teams. Requires a Doctorate in Psychology. Must be licensed. Typically requires experience in neuropsychological testing, testing equipment and materials, assessment, consultation, intervention, and supervisory skills. Requires initial and annual completion of CPI (Crisis Prevention Institute) training. 2017 Health Care / Clinic DIRECT PATIENT CARE SRVC - WAGE (continued) Report for 24/7 Facilities Only 80043 PATIENT NAVIGATOR – NON-RN Supports the patient's medical care by providing medical and non-medical guidance and assistance for the patient and family. Responsible for daily visits to each patient. Acts as a communication liaison for the patient and family. Provides a range of medical services, amenities and information that can support effective healing. May have a clinical background. 80049 PATIENT NAVIGATOR – RN Supports the patient's medical care by providing nonmedical guidance and assistance for the patient and family. Responsible for daily visits to each patient. Acts as a communication liaison for the patient and family. Provides a range of medical services, amenities and information that can support effective healing. Requires RN. 80070 SURGERY SCHEDULER Responsible for directing, implementing and coordinating surgical scheduling. Schedules surgical procedures and anesthesia. Obtains patient and procedural information, prints, distributes, and updates schedules. Coordinates information between physicians, staff, Specialty Charge Nurse, other departments, other hospitals/surgical centers and physician’s office staff. Requires knowledge of hospital operations, organizational procedures and personnel policies. ** Job description change 80068 INSTRUMENT TECHNICIAN Prepares equipment, instruments and supplies for surgical procedures as necessary. Maintains stock levels in case cart room by coordinating supply needs with operating room and sterile processing department. May assist with patient care and room turnovers. 80164 SURGICAL TECH. FIRST ASSISTANT Requires First Surgical Assistant Certificate as well as high school graduation or equivalent. Under the direct and immediate supervision of a surgeon, provides aid in exposure, hemostasis and other technical functions that will help the surgeon carry out a safe operation with optimal results for the patient. Makes members/patients and their needs a primary focus of one's actions; develops and sustains productive member/patient relationships. 80268 RN SURGICAL TECH. FIRST ASSISTANT Requires RN license and First Surgical Assistant Certificate. Under the direct and immediate supervision of a surgeon, provides aid in exposure, hemostasis and other technical functions that will help the surgeon carry out a safe operation with optimal results for the patient. Makes members/patients and their needs a primary focus of one's actions; develops and sustains productive member/patient relationships. Requires 3 years of experience in a surgery setting. 2017 Health Care / Clinic 80117 OPERATING ROOM LIAISON Liaison with surgical staff to provide instrumentation and customer service to the surgical group. Communicates with Operating Room leadership and staff on a daily basis regarding instruments supply, specific needs and/or issues. Checks case carts for the day’s surgical cases in designated specialty service line. Coordinates obtaining additional/missing items needed, preventing case delays. Consistently checks for proper functioning of equipment/scopes/instrumentation prior to use. Typically requires high school diploma and 2 years experience sterile equipment processing. Note: Report only Non-Certified Surgical Technologists 80165 SURGICAL TECHNOLOGIST – NONCERTIFIED Non-Certified. Creates and maintains sterile fields; scrubs and assists with surgical procedures by passing instruments and specific equipment; takes counts according to standing policy. Obtains supplies needed for following surgeries and following day’s surgeries. Sets up operating rooms as assigned. Takes call on an assigned scheduled and mandatory basis. Transports patients as assigned. Typically works in OR. Note: Report only Certified Surgical Technologists 80152 SURGICAL TECHNOLOGIST - CERTIFIED Must be Certified. Creates and maintains sterile fields; scrubs and assists with surgical procedures by passing instruments and specific equipment; takes counts according to standing policy. Obtains supplies needed for following surgeries and following day’s surgeries. Sets up operating rooms as assigned. Takes call on an assigned scheduled and mandatory basis. Transports patients as assigned. Typically works in OR. If your organization does not differentiate between certified/non-certified, please match to 165 Surgical Technologist – Non-Certified. 80195 SPECIALTY SURGERY TECHNOLOGIST Provides patient care of a technical nature under the supervision of a Registered Nurse. Functions as a member of the surgical team, and performs scrub duties, which facilitates the work of the surgeon. Meets the needs of the patient and multidisciplinary team through effective communications, coordination, collaboration and documentation. Requires a graduate of a formal, accredited surgical technologist program and at least one year of CV Surgery scrubbing experience. Specialty procedures may include heart, transplant, ortho, or neuro. Typically works in OR. 80053 ORDERLY/ PATIENT TRANSPORT Using either a cart or a wheelchair transports patients from rooms to ancillary departments and return to rooms. Cleans equipment used and performs related duties or other duties as assigned. Page 9 DIRECT PATIENT CARE SRVC - WAGE (continued) Report for 24/7 Facilities Only 80054 UNIT CLERK Under the supervision of the Nurse-in-Charge, performs clerical duties in a nursing unit or patient area. Answers telephone, relays messages, receives and directs visitors. Prepares requisitions for drugs, x-ray and laboratory services, therapy treatments, floor supplies, etc. Records information on patients’ records, e.g., temperature, pulse, respiration, fluid intake and output, medications, etc. Prepares reports and records for nurses. May give out screened information to patients’ relatives or friends on inquiry. 80084 UNIT COORDINATOR Requires current CNA certification. Assists the department with clerical and patient care services under the supervision of a licensed nurse. Provides input into development and implementation of the patient care plan. Observes and promptly communicates changes in the patient’s condition to a licensed nurse. 80062 RN NURSE LINE Registered Nurse. Works as telephone triage RN in call center. Answers calls from numerous clients ranging from the general community to physician practice clients, managed care members, and Home Care patients. Performs health assessments using computerized guidelines. Provides general health information using approved references. May provide physician referrals and community service referrals as needed. RN must be able to function in a multi-task environment. 80058 MEDICAL INTERPRETER Provides language interpretation and translation services for the medical staff, patients and visitors. Coordinates requests for interpretive services for all languages (may include sign language). Must exhibit strong speaking, writing, translation, and interpretation skills in both non-English language and English. 80059 GENETICS COUNSELOR Provides counseling support to Prenatal Diagnosis and Genetics patients. Identifies at risk families, investigates any potential problems, interprets information about disorders, analyzes inheritance patterns and risks of recurrence, and reviews available options with families. Proficient in blood drawing for genetic testing. Requires a Master’s in Genetic Counseling. May assist in educational conferences related to informing the medical community about genetic counseling services. LABORATORY DEPT. - WAGE Report for 24/7 Facilities Only 80061 LABORATORY AIDE Performs a variety of assigned duties, such as cleans and sterilizes glassware, instruments and equipment, sterile solutions, anti-coagulants, in accordance with established Page 10 formulas and procedures. Under immediate supervision may prepare culture, media, stains, etc. Prepares equipment and apparatus for tests. Obtains supplies and runs errands. Keeps storage areas sterile and sees that materials requiring refrigeration are stored properly. May care for laboratory animals. If incumbent performs phlebotomy, see job 80065 Phlebotomist. 80065 PHLEBOTOMIST Collects blood specimens from patients by either venipuncture or microtechnique to facilitate testing by laboratory technologists. Performs tests either wholly or in part such as breathing-time studies. Analyzes patient’s specimens by various procedures in the urinalysis department. 80060 HISTOLOGIC TECHNOLOGIST Certification required. Trims tissue, preserves it in fixing solution, and dehydrates it. Inserts prepared tissue in microtome and stains it to define essential features. Mounts tissue sections on slide. Examines slides for indication of disease. 80067 CYTOTECHNOLOGIST This position is a Certified Cytotechnologist requiring ASCP registration. Processes Pap smears, body fluids, and sputa for malignancies. Typically requires one-year experience. 80078 LAB / POINT OF CARE COORDINATOR Responsible for coordinating the Clinical Laboratory's ongoing programs in support of federal regulations and accreditation requirements. Maintains required documentation and manages database-related administrative systems in support of laboratory functions. When assigned to Client Services, responsible for all activities related to research and client account setup, billing account reconciliation, and crediting. Typically requires a bachelor’s degree and 3 years experience. 80063 MEDICAL LABORATORY TECH (2 Year Degree) Requires a two year degree. Performs all assigned chemical, microscopic and bacteriologic tests to obtain data for use in diagnosis and treatment of diseases. Receives or obtains specimens and conducts testing procedures in one or more recognized fields employing established laboratory techniques. Analyzes findings and records results. Uses a high degree of accuracy to avoid any possible error in testing and recording results and to avoid self-contamination. 80064 MEDICAL LABORATORY SCIENTIST ASCP (4 year degree) Requires a four-year degree. Must be a Registered ASCP. Performs all assigned chemical, microscopic and bacteriologic tests to obtain data for use in diagnosis and treatment of diseases. Receives or obtains specimens and conducts testing procedures in one or more recognized fields employing established laboratory techniques. Analyzes findings and records results. Uses a high degree of accuracy to avoid any possible error in testing and recording results and to avoid self-contamination. May instruct Technicians or students. May also be called a Medical Technologist or Clinical Laboratory Scientist. 2017 Health Care / Clinic MEDICAL RECORDS/LIBRARY DEPARTMENT - WAGE Report for 24/7 Facilities Only 80071 HEALTH INFORMATION CLERK Not accredited. Performs diversified clerical duties requiring the application of several standard procedures and instructions. Classifies medical records of patients and compiles statistics for reports and surveys. Keeps a daily record of information, such as admissions, discharges, deaths, births, types of treatment rendered, working from admission and discharge slips and medical charts. Performs other related clerical duties. 80072 HEALTH INFORMATION TECHNICIAN Responsible for many aspects of preparing, analyzing and preserving health information needed by the health care facility. Duties chiefly include reviewing medical records for completeness and accuracy. Requires typing medical reports concerning operations, x-rays, laboratory examinations and special treatments given to patients. Files records. Compiles statistical information from the records and prepares for microfilming. Assists the medical staff in the retrieval of data and preparation of special studies. 80074 CODER I (Out Patient) Codes all charts for reimbursement for commercial, DRG and other insurance according to ICD-10-CM coding guidelines. If only one level, report in 80076 Coder II. 80076 CODER II (In Patient) Codes all charts for reimbursement for commercial, DRG and other insurance according to ICD-10-CM coding guidelines. Knowledge of in- and out-patient. 80267 CODER III Requires Registered Health Information Technologist (RHIT) certification. Expert level Coder providing expertise and conducts high volumes of inpatient and outpatient coding and charge capture. Assists staff with coding and billing follow-up and questions. May assist with Coder education and training, quality reviews and/or CHA data submission. Typically requires and associates degree with 3 years of inpatient and outpatient coding experience. 80097 CODING AUDITOR Requires Clinical Coding Specialist (CCS) or Registered Health Information Technologist (RHIT) certification. Expert level Coder providing expertise and conducts high volumes of inpatient and outpatient coding, charge capture, billing, and documentation audits for evaluation of accuracy according to ICD-9-CM guidelines. May assist with Coder training and development of policies and procedures. Typically requires 5 years of inpatient and outpatient coding experience. 2017 Health Care / Clinic * New Position 80098 CODER EDUCATOR Collaborates with managers and staff to assess the learning needs and competencies of staff. Designs, delivers, and assesses learning activities and curriculums related to competencies, departmental/organizational policies, regulatory requirements, and the use of information technologies. Facilitates and promotes standardization of coding practices and workflow. Participates in the development, coordination, and delivery of new staff orientation and education activities. 80085 RECOVERY AUDIT CONTRACTOR “RAC” COORDINATOR Requires Clinical Coding Specialist (CCS) or Registered Health Information Technologist (RHIT) certification. Under the direct supervision of the HIM Director, serves as the central point person for all government claim recovery activities. Responsible and accountable for: 1) timely and accurate release of Recovery Audit Contractor requested patient medical information, 2) proper documentation, tracking and follow-up of requests for information, and 3) timely coordination of appeals and associated deadlines. 80077 MEDICAL REPORT SCANNER Identifies appropriate charts and patient information to be scanned into system. Performs quality checks on information to be scanned and prepares the documents for scanning. Must correctly categorize and differentiate patient records. Facilitates the daily movement of paper and electronic charts and patient information. Assists other clerks as necessary. Re-files information in charts quickly and accurately. Answers telephone calls regarding scanning issues. ** Job description change 80073 ABSTRACTOR – NON-RN Abstracts patient information from patient medical records and enters the information into the appropriate database. The data are used in the monitoring and evaluation of quality of care and cost effectiveness. Performs other duties as assigned. Includes Medisgroup, Trauma. ** Job description change 80199 ABSTRACTOR – RN Requires an RN license. Abstracts patient information from patient medical records and enters the information into the appropriate database. The data are used in the monitoring and evaluation of quality of care and cost effectiveness. Performs other duties as assigned. Includes Medisgroup, Trauma. 80075 TUMOR REGISTRAR Must be Certified. Identifies, collects and reports data base information relative to cancer/reportable tumors. Maintains patient follow-up according to the guidelines established by the American College of Surgeons and the State Central Registry. Page 11 PHARMACY DEPARTMENT - WAGE 80091 PHARMACY TECHNICIAN I – NON-CERT. Non-certified. Assists the Registered Pharmacist in all functions concerned with the distribution of pharmaceutical services to patients. May type labels and aid Pharmacist in filling drug orders. Checks in shipments, unpacks and stores supplies. May transport drugs and run errands, as well as maintain files and records incidental to the function. Maintains working area in a clean and orderly condition, and performs other routine duties in the Pharmacy as directed. Some experience in a hospital or retail Pharmacy is preferred. 80092 PHARMACY TECHNICIAN II – CERTIFIED Must be certified. Assists Pharmacy Supervisor/Staff Pharmacist in preparing medications for dispensing and maintaining records. May assist with the training and coordination of technician activities and coordinate daily work flow in specialized areas as assigned. 80172 PHARMACY PURCHASING AGENT/BUYER For a Buyer in a hospital setting, see 80001 Buyer. Performs all activities related to the acquisition, storage and inventory control of all medication and supplies. Ensures compliance with approved contracts. Evaluates vendor performance and approves invoices for payment. 80090 PHARMACIST, STAFF Must be registered in the state. Compounds and dispenses prescriptions issued by physicians and authorized personnel. Selects, weighs and measures ingredients and compound preparation by means of standard physical and chemical procedures. Makes routine assays to test drugs and chemicals to determine their purity, identity and strength. Stores and preserves biologicals, vaccines, serums and other drugs subject to deterioration; checks expiration dates. Maintains prescription journal and stocks inventory; checks and stores incoming shipments. Maintains narcotics records and prepares the necessary reports. 80183 PHARMACIST INFORMATICS SYSTEMS SPECIALIST Requires a Bachelor’s Degree in Pharmacy. Supports the Pharmacy Department's information systems including inpatient systems, outpatient systems, inventory systems, dispensing systems, and interfaces by providing user support, training, system maintenance, upgrades, enhancements, security measures, and coordination of support from the I.S. department and vendor support teams. Position requires 3 years experience as staff pharmacist with information systems responsibilities. Page 12 80183 PHARMACIST INFORMATICS SYSTEMS SPECIALIST Requires a Bachelor’s Degree in Pharmacy. Supports the Pharmacy Department's information systems including inpatient systems, outpatient systems, inventory systems, dispensing systems, and interfaces by providing user support, training, system maintenance, upgrades, enhancements, security measures, and coordination of support from the I.S. department and vendor support teams. Position requires 3 years experience as staff pharmacist with information systems responsibilities. 80184 CLINICAL PHARMACY SPECIALIST Also see job code 80282 Clinical Pharmacist before matching. Requires Pharmacy certifications. Administers and oversees all facets of medication policy and formulary management. Liaisons/oversees formulary management aspects of pharmacy information technology (pharmacy/computerized prescriber order entry systems). Assists, oversees, monitors, evaluates, and makes recommendations relative to departmental business operations. Requires 3 to 5 years experience. 80093 PYXIS SYSTEM SPECIALIST Responsible for overseeing the development, implementation, training and troubleshooting of the Pyxis medication distribution system in support of the functions of the pharmacy department. Performs the duties of a Pharmacy Technician. Typically requires 2 years previous experience as a Pharmacy Technician. PHYSICAL MEDICINE AND REHABILITATION DEPT. WAGE Report for 24/7 Facilities Only 80277 AUDIOLOGIST, CLINICAL Requires a Master’s Degree in Audiology and Certificate of Competence in Audiology or state licensure. Under general supervision, performs basic auditory and vestibular testing. 80104 OCCUPATIONAL THERAPY ASSISTANT CERTIFIED Under the direct supervision of a certified Occupational Therapist, performs a variety of treatment-related patient care activities. Performs non-treatment activities such as equipment fabrication and organizing equipment, stocking rooms and treatment areas, therapy preparation and clean up. Performs clerical duties as assigned. 2017 Health Care / Clinic PHYSICAL MEDICINE AND REHABILITATION DEPT. – WAGE (continued) Report for 24/7 Facilities Only 80100 OCCUPATIONAL THERAPIST (GENERALIST) If more than one level is matched, report for the intermediate level only. Administers occupational therapy treatments to assist in the restoration of articular and muscular functions, to develop coordination and tolerances, to improve general physical conditions and to aid in mental rehabilitation. Administers treatment prescribed by physician or may recommend treatment suited to patient’s characteristics. Adapts and adjusts equipment to meet physical tolerances of patient. Teaches and assists patient to use the various devices and means to coordinate actions and exercises. Notes and analyzes reactions and progress of patients. Prepares reports and case histories. May supervise attendants and others engaged in instructing patients in the various crafts. Must be registered and licensed to practice. Also see Recreational Therapist in the Mental Health Survey. Excludes specialists who spend the majority of their time in a specialist function. ** Job Description Change 80153 ATHLETIC TRAINER In a clinical setting and under the direct supervision of a Physical Therapist, contributes to the assessment, prevention and treatment of injuries resulting from physical activities. May supervise Physical Therapy Rehab Aides, students, and volunteers. Also see Exercise Specialist. 80186 EXERCISE PHYSIOLOGIST Coordinates inpatient Cardiovascular Rehabilitation and participates in outpatient Cardiovascular Rehabilitation Programs. Provides direct patient care and operates equipment for various non-invasive cardiology procedures including: regular and nuclear stress tests, oxygen consumption stress tests, and holter monitor studies. Assists with quality assurance and maintenance of designated equipment and supplies. Typically requires a bachelor’s degree and 1 year previous experience. ** Job Description Change 80166 EXERCISE SPECIALIST Implements exercise and education components of Inpatient and Outpatient cardiac, pulmonary and cardiopulmonary conditioning programs for patients and their families. Performs routine patient care assignments on unit assigned, performing established procedures for individuals or groups of patients, utilizing population. Typically requires a bachelors’ degree and 1 year previous experience. Also see Athletic Trainer. 80103 PHYSICAL THERAPIST ASSISTANT Under the supervision of a Registered Physical Therapist, performs all patient treatments and modalities. Does not do patient evaluations. 80101 PHYSICAL THERAPIST If more than one level is matched, report for the intermediate level only. Must be registered and licensed. Administers physical therapy treatment utilizing the application of massage, exercise, effective properties of water, heat, light, rays, or electrical currents in accordance with the physician’s prescription to patients with disabilities, injuries or diseases. Administers prescribed treatment in the various phases of therapeutic exercise including passive, active and resistive exercise, relaxation, muscle re-education, gait training, including instructions in the use of supporting or mechanical devices. Maintains or supervises the maintenance of patients’ case history records and prepares reports. May supervise attendants. Excludes specialists who spend the majority of their time in a specialist function. 80102 SPEECH THERAPIST Requires a Master’s degree in Speech, Language and Pathology and a Clinical Certification of Competence in Speech Pathology (CCC). Examines, tests, diagnoses and administers treatment for patients with speech, voice and language disorders. Recommends corrective therapy for rehabilitation based on results of diagnostic speech and language tests and consultation with patient, patient’s family and physician. Prepares reports and maintains patient’s case history file. Records patient progress and periodically reevaluates treatment plan. Excludes specialists who spend the majority of their time in a specialist function. RADIOLOGY/NUCLEAR MEDICINE DEPARTMENT WAGE Report for 24/7 Facilities Only 80109 COMPUTERIZED AXIAL TOMOGRAPHY TECHNOLOGIST (CAT Scan Technologist) Must be registered by the American Registry of Radiologic Technologists. Operates a computer tomography-scanning machine to produce images used to aid in diagnosis of disease or injuries. Confers with patient, explains procedures, and elicits cooperation. Positions and measures patient to determine technique and appropriate software program to produce clear images of skeletal structure, brain, heart, abdominal, and pelvic contents. 80156 REHABILITATION AIDE - NON CERTIFIED Not certified. Under the supervision of a therapist, assists with patient treatment, transport, and department maintenance. 2017 Health Care / Clinic Page 13 RADIOLOGY/NUCLEAR MEDICINE DEPARTMENT – WAGE (continued) Report for 24/7 Facilities Only 80114 DOSIMETRIST This is not an MD or Medical Physicist position. Must be certified by ARRT. In consultation with a physician, develops patient’s radiation therapy treatment plans using manual/computerized techniques. Performs simulations and prepares cerrobend blocks. Assists in dosimetric and quality assurance procedures. May include the instruction of radiation therapy treatment planning techniques for students, residents, physicians, and other staff. Reviews diagnostic data (x-rays, ultrasound recordings, and CAT scans) to locate tumors, to determine tumor size and shape and to determine patient’s contours. Plots location of critical organs to be spared or protected from radiation therapy treatments. Recommends most effective radiation dosage, angles of targeting, duration of treatment, desired penetration, location of radiation hot spots resulting from treatment and placement of wedges, blocks and shields. Performs thermoluminescent dosimetry to verify dosage. Typically has 2 years technical training. May be titled Senior Radiology Therapist/Technician. 80115 MAGNETIC RESONANCE IMAGING (MRI) TECHNOLOGIST Requires successful completion of radiologic technology program in an AMA approved school and meets the requirements for registration. Prepares the patient and performs the ordered MRI exam using independent judgment and discretion. Utilizes and exhibits a thorough knowledge of cross sectional anatomy, MRI physics and principals to acquire, manipulate and process the data. Establishes appropriate exam parameters and techniques while documenting all information. Monitors the patient and documents vital signs and care. Provides for the proper imaging and data processing of magnetic resonance data utilizing programs, the laser camera and imaging processing equipment. Typically requires 2 years experience as a registered technologist and successful completion of a CPR course. 80110 NUCLEAR MEDICINE - ISOTOPE TECHNOLOGIST - REGISTERED Must be registered. Assists the Physician in administering the required dose of radioisotope and operates specialized equipment that traces and measures radioactivity. May assist in mathematical calculations to determine results of tests. 80105 RADIOLOGY TECHNOLOGIST ASSISTANT Responsible for assisting with radiological examinations. Assists technologist and nurse by getting patients ready for exams, assisting patients to and from department, answering phones, helping with setting up procedure trays, and getting room turned around for next patient. Page 14 80272 RADIATION THERAPIST Responsible for delivery of radiation therapy treatment by applying ionizing radiation to patients. Sets the following: field size and patient position, treatment machine (linear accelerator), shielding, wedges, compensators, immobilization devices and other auxiliary devices to reproduce planned treatment set-up daily. Sets appropriate controls on the machine’s console and activates the machine to deliver prescribed treatment. 80111 RADIOLOGIC TECHNOLOGIST REGISTERED Must be registered. Takes x-ray photographs of various portions of the body to assist in the diagnosis of disease or injuries. Uses portable or stationary equipment. Positions and measures patient to determine technique to employ. Exposes, identifies, develops and dries film. Administers chemical mixtures to render organs more opaque when required. Assists with fluoroscopic examinations and in treating diseased areas. Maintains equipment. 80116 MAMMOGRAPHY TECHNICIAN Requires certification. 80112 SPECIAL PROCEDURES TECHNOLOGIST Performs multiple modalities (i.e., CAT Scan, Mammography). Operates radiologic monitoring and recording equipment to make specialized x-rays of various physical systems. Confers with patient, explains procedures and elicits cooperation. Operates special programmed table attachments for special arteriographic studies. 80108 INTERVENTIONAL RADIOLOGY TECHNOLOGIST - REGISTERED Must be registered. Prepares for and assists with a variety of special radiology procedures for a patient population including, but not limited to, pre-surgical, post-surgical, trauma, and the neurologically impaired. Must have 2 years experience as Radiologic Technologist. 80139 ULTRASOUND TECHNOLOGIST – NON REGISTERED Operates ultrasound diagnostic equipment to produce twodimensional ultrasonic pattern and positive pictures of internal organs. Explains process to patient. Instructs and assists patient in assuming physical position for required exposure to ultrasonic waves. Adjusts equipment controls according to specific orders and part of body to be examined. 80113 ULTRASOUND TECHNOLOGISTREGISTERED Must be registered. Operates ultrasound diagnostic equipment to produce two-dimensional ultrasonic pattern and positive pictures of internal organs. Explains process to patient. Instructs and assists patient in assuming physical position for required exposure to ultrasonic waves. Adjusts equipment controls according to specific orders and part of body to be examined. 2017 Health Care / Clinic TECHNICAL SERVICES DEPT. - WAGE Report for 24/7 Facilities Only 80125 RCIS (Registered Cardiovascular Invasive Specialist) Must be registered and certified. Assists in routine and emergent invasive cardiovascular diagnostic procedures. Responsible for sharing operation of related equipment, supplies and patient duties. Assists cardiology staff with procedures and compiling of data calculations. 80126 SLEEP DISORDER TECHNICIAN Sets up and calibrates equipment necessary for the nocturnal polysomnogram prior to the patient’s arrival. Maintains patient safety throughout the night monitoring signals of all patient parameters, making necessary adjustments and repairs. Keeps an accurate log of all events pertinent to the diagnosing of any sleep disorder. 80118 SLEEP DISORDER TECHNOLOGIST Must be certified. Works under the general supervision of the clinical director to provide comprehensive evaluation and treatment of sleep disorders. This may involve polysomnography, diagnostic and therapeutic services or patient care and education. Can score sleep studies. 80275 ECHOCARDIOGRAPHER (Cardiovascular Sonographer) Must be certified. Performs a variety of non-invasive cardiac diagnostic procedures to include: echocardiograms, treadmills, and EKG’s. Communicates with and assists patients and physicians. Prepares patient information and procedure-results for interpretation. 80120 EEG TECHNICIAN Operates electroencephalograph to record patient’s brain waves, following prescribed procedures. May give simple medications as instructed. Attaches electrodes to specified positions on patient’s head. Turns on machine and manipulates switches to obtain tracings of impulses from various parts of the brain. Notes any equipment malfunctioning. Refers gram for interpretation. Maintains related records. Cleans and cares for equipment. Restocks supplies. 80119 ELECTRO-NEURO DIAGNOSTIC TECHNICIAN (END) Performs thorough and accurate neurodiagnostic studies (e.g. EEGs, evoked potentials, and PVR’s) as ordered by physician. Assists physician with EMG procedures. Performs Thorough surgical neurological monitoring including data collection, documentation, and informing physician of status. 80121 EKG TECHNICIAN Operates electrocardiograph equipment to take electrocardiogram tracings for patients. Follows prescribed procedures to attach electrodes to patient and operates equipment to take tracing. Mounts grams and maintains related records. Cleans and cares for the equipment. Restocks supplies. 2017 Health Care / Clinic 80159 TELEMETRY TECHNICIAN Prepares patients for cardiovascular procedures and performs a variety of tests, including stress tests and electrocardiograms (EKG). Applies the electrodes to the body of the patient and uses EKG equipment to analyze and record cardiovascular information during the time a patient is resting or engaging in activity. Presents the results of the tests to the cardiologist or physician for diagnosis. May record a patient’s medical history and obtain routine vital signs such as pulse and blood pressure. 80123 RESPIRATORY THERAPIST II - CERTIFIED Must be certified and licensed. Under supervision of physician, administers respiratory therapy care and life support to patients. Sets up and operates devices such as respirators, mechanical ventilators, therapeutic gas administration apparatus, environmental control systems and aerosol generators. Examines patients’ charts, consults with the attending Nurse to verify patient’s identities. Relays to attending Nurses the Physician’s prognosis and instructions for procedure in event of adverse symptoms. Visits all inhalation therapy cases once or twice daily to ensure that Physicians’ orders are being carried out, that apparatus is in good working condition, and that attending Nurses are using proper techniques. May supervise non-certified Therapists. Cares for equipment. Maintains related records. 80124 RESPIRATORY THERAPIST III REGISTERED Must be registered and licensed. Makes initial evaluation and assessment of patient’s respiratory status. Recommends and initiates proper therapy for the patient. Modifies therapy to deal with adverse patient responses to therapy and/or medications. Acts as a technical consultant to Physicians and Nurses in respiratory therapy. 80128 OPHTHALMIC TECHNICIAN Assists in performing ophthalmic testing which may include: history taking, visual acuity, color vision, lensometry, estimation of anterior chamber angle, pupillary evaluation retinoscopy, refactometry, and corneal topography. Typically has 2 years experience in ophthalmology or optometry practice. 80178 OBSTETRICAL TECHNICIAN Certification required. Assists the Registered Professional Nurse in patient care activities such as: obtaining patient vital signs; collecting specimens; maintaining a safe, clean environment; assisting patient with activities of daily living; and other duties as required. May assume some shared duties and responsibilities of Patient Services Coordinator. ENGINEERING/MAINTENANCE DEPARTMENT - WAGE Report for 24/7 Facilities Only 80138 STOCK CLERK Engages in receiving, unpacking, verifying, storing, issuing general and medical supplies and equipment used in the hospital. Maintains inventory control records. May order general supplies. Page 15 ENGINEERING/MAINTENANCE DEPARTMENT - WAGE HOUSEKEEPING/LAUNDRY DEPARTMENT - WAGE Report for 24/7 Facilities Only Report for 24/7 Facilities Only 80134 GROUNDSKEEPER Maintains appearance of grounds. Waters and mows lawns. Rakes leaves. Trims shrubs and foliage. Plants, fertilizes and cultivates annuals and perennials. Shovels and removes snow from walks and parking lots. Sands icy spots. This is a non-supervisory employee. 80135 MAINTENANCE PERSON Performs a wide variety of maintenance work having to do with building repairs, plumbing and pipe fitting, furniture repairs, and electrical repairs. Constructs partitions, shelves, racks, etc. Builds special traction equipment when required. Requires a working knowledge of various trade’s fundamentals. 80133 ELECTRICIAN Must be licensed. Under little supervision, plans, constructs, installs, and maintains a wide variety of electrical equipment. Diagnoses and remedies highly complicated electrical trouble. Works from wiring diagrams and drawings. May occasionally direct the work of others. 80137 STATIONARY ENGINEER - POWER PLANT Must be a licensed Stationary Engineer. Operates and maintains equipment such as gas or oil-fired boilers and auxiliary equipment to furnish steam, heat, electric power and other services for the hospital. May schedule operations and personnel. Determines order of repairs. Maintains operation records, requisitions supplies. Supervises repairs on systems and equipment. 80136 HVAC MECHANIC Plans and organizes preventative and corrective maintenance of plant and building functions which are necessary in maintaining the physical structures, HVAC/ Mechanical/Electrical systems, utilities and grounds, and properties in an operative and safe working condition. Performs preventative and corrective maintenance HVAC, refrigeration, machinery, and mechanical equipment in compliance with appropriate codes and standards. Typically has 3-5 years of general maintenance experience. 80130 BIOMEDICAL EQUIPMENT TECHNICIAN Repairs, calibrates and tests biomedical equipment such as ICU monitors, CS sterilizing equipment, and automated lab equipment. Performs electrical safety tests on equipment and documents results. Determines malfunctions using approved electronic and mechanical test equipment, technical data, engineering references, etc. Performs preoperative tests on new equipment. Trains equipment users. Must be AAMI certified or have equivalent experience. Page 16 80140 ENVIRONMENTAL SERVICES AIDE Performs assigned work to keep facility in a clean and orderly condition. Cleans and services wards, rooms, baths, and other assigned areas. Cleans, mops and waxes floors. Dusts furniture and equipment. Cleans windows. Scours and polishes bath tubs, sinks, mirrors and similar equipment. Replenishes supplies in dispensers. Cleans lockers and storage rooms. May make beds. Gathers and disposes of refuse. Washes walls and fixtures. Polishes metals. Transports hospital equipment, etc. ADMINISTRATIVE DIVISION – SUPV. Report for 24/7 Facilities Only 80201 PATIENT REGISTRATION SUPERVISOR Primary duty is to direct and coordinate the activities of the admitting office. This office is responsible for determining the patient’s eligibility for admission, controlling the number of patients admitted, assigning rooms, and maintaining records. May include admitting activities related to outpatient services. 80238 PATIENT REGISTRATION MANAGER Responsible for one or more areas: Patient Registration, Cashier, Quality, Scheduling /Pre-registration, and Phone Center areas. Ensures that all processes are completed accurately, timely, and in an efficient manner. Typically requires a bachelor’s degree and 2-3 years management experience. 80239 PATIENT REGISTRATION DIRECTOR Oversees the management of Patient Registration, Cashiers, Centralized Scheduling & Financial Counselors. Develops, manages and monitors operational budget for service line. Establishes and maintains department policy and procedures, objectives, quality assurance programs, safety, environmental and infection control standards. Typically requires a bachelor’s degree and 3-5 years management experience. 80203 PATIENT FINANCIAL SERVICES SUPERVISOR Primary duty is to direct and coordinate activities in the credit and collection functions. May supervise one or more of the following areas: collections, insurance, cashier, and/or customer relations. Responsible for consistency in extension of credit and collectability of accounts, following up on collection problems and recommending accounts to be written off as bad debts. Typically reports to the Patient Financial Services Manager. If primary duties are broader than this description, refer to 80202 Patient Financial Services Manager and 80206 Controller. 2017 Health Care / Clinic ADMINISTRATIVE DIVISION – SUPV. (CONTINUED) Report for 24/7 Facilities Only 80202 PATIENT FINANCIAL SERVICES MANAGER Primary duty is to direct and coordinate the activities of the business office. The office operations include typing, bookkeeping, insurance processing, credit collections, and other clerical services. 80244 PATIENT FINANCIAL SERVICES DIRECTOR Directs the patient financial services function, including admitting, billing and claims correspondence. Manages staff to ensure accuracy of data and requirements are met. Directs the hiring, development, and daily activities of staff. requires a Bachelor’s Degree in Finance or Accounting or equivalent experience. 80206 CONTROLLER (Financial Management Director) This is not the top financial position in a hospital. Primary duty is to direct and coordinate activities concerned with financial administration and general accounting, patient business services, and financial and statistical reporting. Directs the preparation of the budget. In small hospitals the Accountant may perform this job. Typically reports to Assistant Administrator in charge of Financial Services. 80208 HUMAN RESOURCES/PERSONNEL DIRECTOR Primary duty is to plan, coordinate and administer policies relating to all phases of Personnel activities. Responsible for recruiting, screening and orientation of new employees. Responsible for the wage/salary administration, employee benefit programs, personnel policies, employee relations and the personnel record keeping function. Must spend 100% of time in at least two of the previously listed activities. May supervise. 80036 GIFT SHOP MANAGER Directs all operations for hospital gift shop. Selects and purchases all merchandise for resale, meeting a wide range of needs of patients, staff and visitors. Supervises paid and volunteer staff. Maintains inventory control, monthly reports, approval of all invoices and tracking of sales. 80294 REIMBURSEMENT MANAGER Oversees and directs preparation of cost reimbursement reports submitted to governmental and private third-party agencies for accuracy and consistency from year to year. Works closely with financial auditors to answer all questions and/or concerns with regard to Medicare and Medicaid reimbursement. Typically requires a bachelor’s degree and 5 years of related experience. marketing research studies. Suggests changes in strategy or services provided in response to changing market conditions. Promotes the organization’s services to the public and business community. May supervise professional and/or clerical staff. 80207 MATERIEL MANAGEMENT DIRECTOR Directs the acquisition and disposition of certain materials, supplies and equipment. Negotiates prime supplier contracts with major suppliers and distributors. Reviews and makes the appropriate recommendations in reference to new supplies and equipment. Formulates facility-wide inventory management policies, procedures, and control mechanisms. May oversee the following: Central Services, Purchasing, Pharmacy and Laundry. 80270 MEDICAL LIBRARIAN Requires a Master’s degree in Library Science and/or the equivalent of medical library experience. Plans and administers program of medical library services with responsibility for recommending and installing changes in library policies and services. Directs the classification, indexing, cataloging, shelving and circulation of books, periodicals, papers, microfilms, classified reports and documents. Requisitions purchase of new books and medical materials. Conducts research and investigations as to sources of special data which may or may not be available in the library and takes the necessary steps to secure such information. May use computerized databases. May direct the work of Clerks or lower level Librarians. This is the top Medical Librarian in the hospital. May supervise. 80209 PUBLIC RELATIONS DIRECTOR Responsible for the overall public relations of the healthcare facility. Advises management of Public Relations implications of policies. Responsible for preparation of news releases. Represents the facility in various community and related health organizations. May supervise. 80210 PURCHASING MANAGER Primary duties are to administer and manage program to purchase materials, supplies, and equipment. May coordinate the activities of workers receiving, storing and issuing purchased items. 80205 RN MAGNET PROGRAM DIRECTOR Under minimal supervision, responsible for the direction of the organization’s Magnet Initiative. Program leadership includes the coordination and sustainment of the institutional Magnet Designation through activities and structures that promote an optimal work environment for professional nurses and inter-professional team members, resulting in outstanding patient care outcomes. Typically requires a Bachelor’s Degree in Nursing and 5 years of nursing experience. 80236 MARKETING DIRECTOR If this is the top position and reports directly to the President/Chief Executive Officer, please read job code 80251 VP of Marketing before matching. Directs marketing activities. Develops and implements marketing plans to meet overall organization plans and to generate additional revenues. Conducts feasibility and 2017 Health Care / Clinic Page 17 ADMINISTRATIVE DIVISION – SUPV. (CONTINUED) Report for 24/7 Facilities Only 80289 PROCESS IMPROVEMENT DIRECTOR Leads innovation, performance excellence and change by delivery of the Six Sigma & LEAN Methodology, Change Management Tools and Rapid Decision Making Process. Responsible for leading, managing, and overseeing clinical and business performance improvement opportunities. May mentor, coach and educate in the use of Six Sigma statistical tools, LEAN and change management methodology to ensure timely completion of projects and expected results. Works with Senior Leadership, physicians and associates to develop and implement plans for achieving strategic productivity and operational goal improvements throughout the organization. Requires at least a bachelor’s degree and 4 years of experience. See also, Process Improvement Specialist. 80288 QUALITY IMPROVEMENT DIRECTOR/ MANAGER Responsible for providing an integrated framework for monitoring and evaluating quality of care and services for all hospital-based and medical staff services/care. Plans, organizes, and directs activities to provide both professional and technical quality and process improvement support. May identify, evaluate, and implement corrective action against risks that may result in injury, property loss or damage, or legal liability. 80292 SERVICE EXCELLENCE DIRECTOR Aligns all customer service data to direct customer service initiatives and the development of a culture of customer service. Examines and drives processes to improve overall customer satisfaction through the implementation of integrated systems and organizational strategic imperatives. Typically requires a Master’s degree with 5 years of experience. 80259 EMERGENCY PREPAREDNESS MANAGER Develops, implements and monitors compliance with safety, industrial hygiene and environmental health policies and procedures to ensure a safe environment. Conducts inspections and handles emergency situations related to safety and environmental health. Provides recommendations to ensure compliance with State and Federal rules and regulations. Works with leadership and associates to implement changes. Develops, reviews and participates in safety training for hospital staff. Typically requires 5 years of experience. types of services to be performed, and assignment of volunteer workers. Meets with Department Heads to determine volunteer service needs and to interpret service policies and procedures. May supervise. 80219 CHIEF COMPLIANCE DIRECTOR Continues to develop, implement, revise, oversee and enforce Compliance Program. Recommends and implements compliance initiatives consistent with the health care regulatory environment. Coordinates/conducts initial and periodic compliance and information privacy risk assessments and conducts related ongoing compliance monitoring activities in coordination with the program’s Work Plan. Initiates, facilitates, and promotes activities to foster compliance and information privacy awareness within the organization to ensure cooperation under HIPAA policies and procedures and Compliance policies. Cooperates with the OIG, Office of Civil Rights or other legal entities in any compliance review or investigation. Works cooperatively with HIM Director and Information Security Officer in overseeing patient rights to inspect, amend, and restrict access to protected health information when appropriate. 80200 REGULATORY AFFAIRS MANAGER Develops the regulatory program; structures and processes to drive optimal regulatory compliance and competence. Serves as primary expert and consultant for regulatory matters. Has knowledge of the hospital operations and works across the varies divisions of the organization. Provides ongoing operating group oversight and coordination to assess compliance, facilitate change and improvement, and manage projects. Typically requires a bachelor’s degree and 3 years of experience in a healthcare setting. MANAGED CARE DIVISION – SUPV. Report for 24/7 Facilities Only 80151 MANAGED CARE DIRECTOR Supervises and coordinates the activities of the managed care division. Typically not a top position reporting directly to the President/CEO. 80189 MANAGED CARE MANAGER (FUNCTIONAL MANAGER) Manages and coordinates the activities of the managed care division. This is a functional manager position that does not supervise functional staff. 80211 VOLUNTEER SERVICES DIRECTOR Primary duties are to plan with administrative staff the objectives and scope of the volunteer services program to augment the services of regular staff, to recruit and orient new volunteers, to arrange for their training and placement and to supervise the program. Confers with administrative staff to plan volunteer program consistent with institution’s needs. Recommends establishment of policies and procedures for in-service training of volunteers, work hours, Page 18 2017 Health Care / Clinic PATIENT CARE DIVISION – SUPV. Report for 24/7 Facilities Only 80256 CHAPLAIN DIRECTOR Responsible for the delivery and oversight of all administrative, clinical and educational programs of the spiritual services department. Serves as spiritual care and counseling specialist in providing consultation to all services at the facility for patients, families and staff. Typically requires a master’s degree and 3 years experience. 80258 STERILE PROCESSING MANAGER Supervises and directs all related activities in sterile processing according to the standards. Responsible for all aspects of environmental control. Establishes and maintains quality control systems. Manages the processing and reassembly of medical supplies, equipment, and instrumentation. Typically requires a bachelor's degree. 80215 FOOD SERVICES SUPERVISOR Provides first-line supervision of the Kitchen Staff. Responsible for day-to-day activities of employees engaged in food preparation, service and kitchen janitorial work. 80257 FOOD SERVICES MANAGER Responsible for the daily operations of the dietetic services department. Ensures all departmental functions adhere to policies, procedures, quality assurance programs, safety, environment and infection control standards. Assists in budget planning and tracking expenditures. 80214 FOOD SERVICES DIRECTOR This position is the top food service executive in the hospital. Primary duties are to plan, organize, and direct all phases of the dietetic operation which includes menu planning, food preparation and service, budget estimates, cost control and administrative record keeping, analysis and appraisal of personnel responsibilities including food service for patients, personnel and visitors. 80285 LABORATORY SECTION SUPERVISOR Responsible for purchasing and inventory, equipment maintenance and quality control. Supervises Laboratory Technicians. Ensures specimen integrity and that regulatory/compliance standards are met. 80216 LABORATORY SERVICES DIRECTOR Not an MD. Primary duties are to plan, supervise, and coordinate technical and administrative laboratory services. Responsible for overall operations and staff of the laboratory department. May perform various chemical, microscopic, and bacteriologic tests of body fluids, exudates, skin scraping, or autopsy and surgical specimens to obtain data for diagnosis and treatment of disease. Responsible for capital equipment acquisitions. Makes expenditure and budget decisions. Typically reports jointly to a physician and the Administrator or Assistant Administrator. 80234 PHLEBOTOMY SUPERVISOR (PRE-ANALYTICS) Directs the day-to-day workflow and activities of the Outpatient Laboratory areas, with emphasis on improving existing and developing new systems and procedures for 2017 Health Care / Clinic increased efficiencies. Provides clerical and phlebotomy services to the laboratory department. Coordinates and implement procedures involved in registration/billing, lab ordering, collection, and processing of specimens. Typically requires a high school diploma or equivalent and 3 years clinical laboratory experience. 80213 HIM SUPERVISOR Oversees and provides quality improvement for the coding of diagnoses and operative procedures on all inpatient and outpatient records, screening of records for blood utilization review, screening of records for surgical case review, and abstracting data for the Medisgroups system. Oversees the Medisgroups area in order to maintain the quality, currency and consistency of data and report generation. Oversees the assignment of appropriate Diagnostic Related Group for payment to the hospital, analysis of outpatient records for record completion, and the generation of ad hoc reports for data requests and studies. 80240 HIM MANAGER Manages the daily health information management (HIM) operations in accordance with the strategic plan. Collaborates with internal staff and/or vendors to develop and maintain the HIM system and procedures to move from a paper to an electronic medical record environment. Monitors departmental budget and manages HIM personnel. Typically requires a Bachelor’s Degree and two years of HIM experience in an acute care setting. May require Registered Health Information Administrator (RHIA) certification by the American Health Information Management Association (AHIMA). 80217 HIM DIRECTOR Primary duties are to plan, supervise, coordinate, and participate in activities of workers engaged in analyzing, compiling, coding, indexing, and filing permanent medical records of patients. Assists medical staff in research, prepares periodic and statistical reports and provides information to authorized persons. 80237 CHARGE NURSE Must be a Registered Nurse. Handles lead responsibilities for a specified shift. Do not include temporary or part-time charge nurses. 80245 RN UNIT SUPERVISOR Must be a Registered Nurse. Responsible for a single or multi-patient care unit. Assigns duties to nursing personnel and ensures adequate performance of each assignment. Cooperates with other members of the medical care team and with the personnel of other departments to provide for patients’ needs. Periodically visits patients to ensure maximum care. Determines need for additional and related nursing services. Supervises maintenance of medical treatment records and of related nursing services. Ensures availability of supplies and equipment. Assists with new personnel orientation and with nursing personnel’s educational and guidance programs. Assists with work performance evaluations. This is a first-level supervisory position. Page 19 PATIENT CARE DIVISION – SUPV. Report for 24/7 Facilities Only 80287 CLINICAL NURSE MANAGER Has 24-hour management responsibility for one or more clinical services which may cover up to four different units. Fiscal responsibility for their units as well as staff management (hiring/firing/staffing and scheduling). Responsible for strategic long and short-range planning for their area as well as capital and operating budgets. 80204 INTERPRETATION SUPERVISOR Responsible for the Interpretation Program for patients, staff, and medical providers. Interprets for patients and staff and translates documents. Collects feedback and assesses the accuracy of documents and services. Coordinates scheduling and training for the Interpretation Department. 80297 SLEEP DISORDER SUPERVISOR Responsible for planning, developing, implementing, and coordinating the sleep disorders center. Establishes goals and objectives for the department. Responsible for managing the annual budget. Coordinates all aspects of care delivery. Typically requires RPSGT and CPR certification, as well as 1 year supervisory experience. 80248 HOSPITAL/HOUSE NURSING MANAGER Must be a Registered Nurse. Directs and supervises the nursing services during night shifts, weekends, and holidays. Coordinates nursing activities with other departments. Serves as a resource to all hospital staff in emergency situations. 80218 NURSING SERVICES DIRECTOR If this is the top position and reports directly to the President/Chief Executive Officer, please read job code 80253 Top Nursing Executive before matching. Must be a Registered Nurse. Directs and supervises multiple patient care units. Plans the nursing services needed to achieve the objective of the health care facility. Is responsible for maintaining such service in accordance with accepted standards. 80242 NURSING INSERVICE EDUCATION DIRECTOR Requires RN. Conducts orientation and in-service education for nursing service personnel. Assists with developing instructional materials to aid new personnel in becoming oriented to operational techniques. BS preferred. May supervise. years of clinical nursing experience, as well as 3 years management experience. 80295 DIRECTOR OF CARDIOVASCULAR SERVICES Assumes responsibility and accountability for planning, developing, implementing, coordinating, and evaluating all aspects of cardiovascular services. Designs an annual plan to identify growth opportunities for all cardiovascular services, sets goals for the implementation of that plan and monitors accomplishments. Provides leadership to the cardiovascular services managers and staff. Maintains an ongoing analysis of clinical, financial, and customer service performance. Typically requires a bachelor’s degree and 5 years leadership experience. 80296 INTENSIVE CARE UNIT DIRECTOR Responsible for the operation and direction of an intensive care unit. Directs patient care services and ensures adequate staffing for the unit. Assists in establishing and implementing policies, standards and models. Typically requires an RN license. 80298 DIRECTOR OF WOMEN’S SERVICES Provides leadership in the strategic and daily operations of this clinical service, including developing and maintaining physician relations, empowering clinical care givers through solicitation of input and implementation of actions to improve delivery of patient care. Responsible for planning, organizing, directing and evaluating the administrative functions of this clinical service. Supervises the delivery of patient and is responsible for establishing standards of nursing practice for the service. Assures adherence to hospital policies and standards set forth by accreditation and regulatory agencies. Typically requires a master’s degree, RN Licensing, and 3 years experience in OB service management. 80299 DIRECTOR OF EMERGENCY SERVICES Provides leadership and accountability in the daily operations of the Emergency Department, including developing and maintaining physician relations, empowering clinical care givers through solicitation of input, and implementation of actions to improve delivery of patient care. Responsible for planning, organizing, directing and evaluating the provision of services in the Emergency Department. Participates in and/or supervises the delivery of patient care, as necessary, and is responsible for establishing standards of nursing practice for the service. Typically requires a master’s degree and 5 years acute care experience. 80185 CASE MANAGEMENT MANAGER Provides overall coordination for care management in the acute care continuum by establishing a comprehensive program including social work services, utilization management, and patient case management with discharge planning. Plans, coordinates, and supervises the activities of the Case Management staff by performing managerial human resource functions, developing and meeting a budget, providing a comprehensive orientation plan for new employees and promoting staff development. Requires 4 Page 20 2017 Health Care / Clinic PATIENT CARE DIVISION – SUPV. Report for 24/7 Facilities Only 80255 DIRECTOR OF SURGICAL SERVICES Provides leadership and accountability in the daily operations of the Surgical Services Department, including developing and maintaining physician relations, empowering clinical care givers through solicitation of input, and implementation of actions to improve delivery of patient care. Responsible for planning, organizing, directing and evaluating the provision of services in the department. Participates in and/or supervises the delivery of patient care, as necessary, and is responsible for establishing standards of nursing practice for the service. Supports the clinical needs of the department by providing staffing support as volume and acuity demand. Typically requires a bachelor’s degree, and at least 2 years of management experience. 80243 TRAUMA DIRECTOR Requires RN license. Coordinates a multidisciplinary team approach to provide optimal care of trauma patients. Typically requires 3 years of critical care experience with a focus in trauma and/or pre-hospital. PHARMACY DEPARTMENT – SUPERVISORY * New Position 80290 PHARMACY TECHNICIAN SUPERVISOR Must possess certification as a Pharmacy Technician and be registered by the state. Supervises the Pharmacy Technicians, directs the workflow, responsible for staffing/scheduling. Provides and clinically monitors prescribed medications, drugs, and other pharmaceuticals, compound medications, prepares IV admixtures, and prepares chemotherapy medication according to professional standards and practices. ** Job Description Change 80291 PHARMACY SUPERVISOR Must be a graduate of an accredited school of Pharmacy and registered with the state. Supervises the Pharmacy staff, directs the workflow, responsible for staffing/scheduling. Provides and clinically monitors prescribed medications, drugs, and other pharmaceuticals, compound medications, prepares IV admixtures, and prepares chemotherapy medication according to professional standards and practices. 80246 PHARMACY MANAGER Directs the pharmacy function, including record keeping, regulatory compliance, and quality assurance. Directs the hiring, development, and daily activities of staff. Monitors the department budget and ensures activities support the strategic plan. Typically requires a bachelor’s degree in Pharmacy and five years of supervisory experience. 80222 PHARMACY DIRECTOR Primary duties are to plan, supervise, and coordinate activities of personnel in pharmacy, and compound and dispense medications by means of standard physical and chemical procedures. Must supervise at least one Pharmacist and be registered with the state. PHYSICAL MEDICINE/REHABILITATION DEPARTMENT – SUPV. Report for 24/7 Facilities Only 80221 PHYSICAL MEDICINE DIRECTOR Primary duties are to plan, supervise, coordinate, and participate in activities of Physical Medicine programs designed to treat disabled, injured, or diseased patients. May include Physical, Occupational or Speech Therapies. 80223 RADIATION ONCOLOGY MANAGER Provides management of administrative and technical personnel of Radiation Oncology services. Monitors staffing levels, maintains department productivity and ensures quality services are provided as well as compliance with legal and regulatory requirements. Follows protocols established by the Medical Director in accordance with the American Registry of Radiological Technologists. 80284 RADIOLOGY SUPERVISOR Ensures efficient and effective daily operation of diagnostic radiology. Provides supervision to Lead Technologists and the Radiology team. May assist with budget preparation. Formulates and implements quality control programs. May have multi-unit responsibilities. 80224 RADIOLOGY DIRECTOR Not an M.D. Primary duties are to plan, supervise, and coordinate technical and administrative aspects of radiologic services. Typically reports jointly to a physician and the Administrator or Assistant Administrator. 80241 REHABILITATION MANAGER Manages the daily operations of rehabilitation department. Responsible for the coordination and quality of patient care by clinical staff. Manages staff relations including, but not limited to, performance management, training, and productivity. Monitors the department budget as well as develops and implements the department’s strategic plan. Requires 3 years of therapy experience, state licensure, and BLS certification. 80260 RESPIRATORY THERAPY SUPERVISOR Supervises staff and coordinates the day-to-day operations of the respiratory department. Delivers respiratory care procedures to patients in general, acute, critical care and emergency areas according to departmental policies and procedures. Responsible for the day-to-day staffing responsibilities. 80225 RESPIRATORY THERAPY DIRECTOR Not an MD. Primary duties are to supervise, coordinate and participate in the activities of one or more of the following units: Respiratory, Pulmonary, or Sleep units. Must supervise at least one Respiratory Therapist. 2017 Health Care / Clinic Page 21 PHYSICAL MEDICINE/REHABILITATION DEPARTMENT – SUPV. Report for 24/7 Facilities Only 80226 SOCIAL SERVICES DIRECTOR Primary duty is to plan the scope and emphasis of the Social Services Department in accordance with accepted social work practices. May function in a medical or psychiatric setting or in a center combining both. May utilize and supervise work of social service volunteers. Typically requires a master’s degree. SERVICES DIVISION – SUPV. Report for 24/7 Facilities Only 80230 ENVIRONMENTAL SERVICES SUPERVISOR Exclude Environmental Services Director. Responsible for first-line supervision of the work activities of cleaning personnel to ensure clean and orderly conditions in the hospital. Tours facility periodically to observe work and assign tasks. Trains new employees. FOUNDATION CLASSIFICATION Report for 24/7 Facilities Only 80220 EXECUTIVE DIRECTOR OF FOUNDATION & COMMUNITY DEVELOPMENT Responsible and accountable for leading and directing the overall operational and strategic direction of the Foundation. Manages fundraising activities to benefit the healthcare system and specific community benefit initiatives. Coordinates all community health improvement activities for the health systems. 80027 COMMUNITY RELATIONS COORDINATOR Coordinates community service projects and programs, and oversees planning of major community events. Establishes partner relationships with community non-profits, organizations and agencies. Typically requires bachelor’s degree and 3+ years experience in community relations. Typically an exempt position. EXECUTIVE CLASSIFICATION Report for 24/7 Facilities Only 80229 ENVIRONMENTAL SERVICES DIRECTOR Primary duty is to direct and administer the housekeeping program to maintain the environment in a sanitary, attractive, and orderly condition. Establishes standards and work procedures for housekeeping staff in accordance with established policies. Plans work schedules, assigns areas and hours of work. Typically reports to the Administrator or Assistant Administrator. 80901 PRESIDENT AND CHIEF EXECUTIVE OFFICER Reports to the Board of Directors and, as the Chief Executive Officer, is responsible for the overall operations of the hospital and subsidiary corporations. Establishes short and long range goals, objectives, plans and policies subject only to the approval of the Board. Serves as a member of the Board. 80232 MAINTENANCE MANAGER Primary duties are to assist in planning, scheduling, and supervising of maintenance and repair work of buildings, grounds, and utilities systems. May include plumbing, masonry, carpentry, painting, electrical work, refrigeration, air-conditioning and gardening. Typically reports to Director of Facilities. 80902 VICE PRESIDENT – HOSPITAL OPERATIONS Reports to the President/Chief Executive Officer. Administers, coordinates and directs the day-to-day activities of the hospital and its various organizational components. Assists in the development of, and is responsible for, carrying out the goals, objectives, plans and policies of the hospital. Typically Chief Operating Officer. 80233 DIRECTOR OF FACILITIES Primary duties are to plan, supervise, coordinate, and direct the Engineering and Maintenance Departments. Engineering responsibilities include the transmission of light, heat, service utilities and power. Maintenance responsibilities concern upkeep, repair, and minor renovation of buildings and grounds and equipment, which is not cared for by the using departments. Typically a graduate engineer. Reports directly to the Administrator or Assistant Administrator. Page 22 80903 VICE PRESIDENT – FINANCE Top Financial Executive in Corporation. Reports to the President/Chief Executive Officer. As the Chief Financial Officer of the Corporation, is responsible for the financial viability of the hospital and subsidiary organizations. This person’s subordinate population includes a large staff of supervisory, professional and clerical personnel engaged in such activities as rate setting, private and third party billing, general accounting, financial analysis, credit and collections, patient admissions and discharge, and all other accounting and financial analysis activities. Develops, approves and implements the goals and supporting budgets, policies and procedures for all organizational components. 2017 Health Care / Clinic EXECUTIVE CLASSIFICATION (CONTINUED) Report for 24/7 Facilities Only 80904 DIRECTOR – MANAGEMENT INFORMATION SERVICES Top Information Systems Executive. Plans and directs the activities of corporate management information systems including systems analysis, programming, computer operations and methods and procedures analysis. Working through supervisory and managerial personnel, is responsible for identifying management information need (e.g., financial and operating data) throughout the organization; designing and implementing computer-assisted data collection and reporting systems; and developing all related and corporate-wide policies and procedures. In addition to a supervisory and managerial staff, the Director is responsible for a staff of professional, technical and support personnel including programmers, systems analysts, computer operators, data entry operators, operations analysts, etc. 80905 VICE PRESIDENT – SUPPORT SERVICES Reports to the hospital’s Chief Operating Officer and, through subordinate department heads such as the Director of Facilities Maintenance, Environmental Services, Food Service, Bio Med, and so forth, assumes overall responsibility for long range facility planning, building and grounds maintenance, new construction and the safety and preservation of all physical and real properties and equipment of the hospital. Participates in the development of short and long range goals and objectives for the hospital. Develops, secures approval of, and administers budgets, policies, and procedures in order to accomplish agreed upon goals for assigned areas of responsibility. 80906 VICE PRESIDENT – PROFESSIONAL SVCS. Reports to the hospital’s Chief Operating Officer and is responsible for providing administrative liaison/ oversight to a number of hospital professional service departments such as Pathology, Pharmacy, Physical Therapy, Occupational Therapy, Respiratory, Radiology, EEG, EKG, Anesthesia, Social Services, etc.; medical staff committees; and external agencies. Participates in the development of the overall goals and objectives for assigned functions. Monitors the performance, budgets, policies and procedures of assigned areas to ensure they are in conformance with overall hospital goals and policies. 80907 CHIEF MEDICAL OFFICER (CMO) Head of all medical affairs. Ensures that the highest appropriate level of medical care is provided by the medical staff. Assists the Administrator in program development, staffing, budget preparation, planning and implementation of all new programs. Responsible for continuing medical education. Ensures that professional standards are followed in appointment of new staff, arranges for supervision of new staff, monitors compliance with medical staff bylaws and has the authority to immediately and temporarily suspend any member of the medical staff. May or may not be a medical doctor. 2017 Health Care / Clinic 80250 VICE PRESIDENT – HUMAN RESOURCES Top Human Resources Executive in the corporation. Typically reports to the President/Chief Executive Officer and is responsible for the overall planning and operation of the Human Resources function including employment, compensation, labor relations, training, safety, etc. and related record keeping in compliance with the organization’s overall goals and objectives and all applicable laws and regulations. Develops, recommends and administers corporate-wide policies and procedures in order to accomplish goals and objectives. Directs a staff of managerial, professional and clerical employees. Develops, recommends and administers internal department budgets, policies and procedures. 80251 VICE PRESIDENT – MARKETING Typically reports to the President/Chief Executive Officer and is responsible for the development and coordination of strategic marketing. Coordinates the evaluation and development of new services and products for the corporation. Evaluates and implements marketing strategies for new and existing services. May determine media vehicles for the placement of marketing advertisements. Develops databases and structured approaches to strategic issues and advises accordingly. Develops, secures approval of, and administers all department policies, procedures and budgets. Directs a staff of professional and/or clerical employees. May or may not be responsible for the overall planning function. 80253 TOP NURSING EXECUTIVE Articulates the nursing philosophy and objectives of the organization. Develops, implements and coordinates nursing policies and programs. Manages the activities of all nursing services personnel to ensure the delivery of safe and therapeutically effective patient care within established qualitative and budgetary standards. Excludes individuals with significant responsibilities for non-nursing clinical areas. ADMINISTRATIVE - CLINIC ** Job title change 80701 PATIENT ACCESS REPRESENTATIVE Performs patient registration functions. Facilitates patient access to ambulatory and emergency services and care providers. Schedules patient appointments for visits, procedures, diagnostic tests, referrals and/or consultations. May be responsible for obtaining referral and/or insurance authorization/pre-certification approvals from health plan or primary care physician office. Documents patient calls on electronic and/or medical record phone notes. Financial responsibilities may include the following: verifying guarantor information, collection of any monies due at the time of service, charge entry, and hold bill resolution. Provides efficient flow of clinical information via paper and electronic medical records. Typically requires more than 1 year experience. Page 23 ADMINISTRATIVE – CLINIC (continued) 80702 CREDENTIALING SPECIALIST Coordinates all aspects of the privileging and credentialing process for the health care provider. Processes applications, verifies information, researches application details, and assures process is in accordance with medical staff bylaws. This is an advanced level clerical position, typically requiring business or vocational training, and 3 years medical secretarial experience. 80703 MEDICAL TRANSCRIPTIONIST Types from a dictating machine all medical information dictated by doctors pertaining to patients such as operative reports, histories, physicals, consultations, and summaries of patient records. Must have knowledge of medical terminology. May use word processor. 80704 PATIENT FINANCIAL COUNSELOR Maintains a file of billing and follow-up information for patients. Takes admitting information, contacts insurance companies to verify the amount of coverage, and submits billings to them. Makes calls to patients, doctor’s offices, and clinic departments to gather claim forms, medical records, etc. before payments will be released. 80706 FRONT DESK RECEPTIONIST Receives patients, relatives, friends, or others having business with the clinic. Checks appointments, offers information. Answers and places telephone calls, receives and delivers messages. Assists with the gathering and processing of medical records Updates patient demographic information. May perform routine clerical duties. 80707 BILLING AND INSURANCE COORDINATOR Analyzes and performs account maintenance in a clinic setting, including rebilling and insurance updates. Meets standards for collecting payments within a specific time frame. Obtains correct billing information and submits claims following payor guidelines. Responds to requests from patients and insurance companies to resolve accounts. Contacts patients or employees for additional insurance or benefit information. ** Job Description/Title Change 80708 CODING SPECIALIST Certified Professional Coder certification preferred. Maintains daily coding operations. Assigns ICD-10-CM, CPT-4, E&M, and HCPCS codes for reimbursement and data requirements according to applicable laws, rules and regulations, and Coding Guidelines. Maintains support file dictionaries for billing systems and may support other billing department activities. 80711 CLINICAL SYSTEMS SOFTWARE TRAINER Coordinates and facilitates application system implementations and upgrades for information systems supporting patient care functions. Develops training plans and enables users to maximize ancillary, nursing, and related clinical systems capabilities. Two years clinical experience. * New Position 80713 CLINICAL ENHANCEMENT COORDINATOR Facilitates operational improvement efforts through quality improvement and change management coaching. Collects, manipulates, and analyzes data from practices teams in order to facilitate the optimization of workflows and performance. Prioritizes system improvement efforts. Identifies and facilitates opportunities to integrate and align projects with other related practice transformation initiatives. DIRECT PATIENT CARE SERVICES - CLINIC 80712 LICENSED PRACTICAL NURSE Must be licensed. Under supervision of the Nurse-in-Charge, renders routine service in caring for the subacute, convalescent and chronic patients. Assists Nurses in the care of the more acutely ill. Personnel in this classification have had some formal training, and are permitted to administer medication but are not Graduate Nurses. Duties include all those listed in the Nursing Aide job description plus assigned duties utilizing advanced techniques such as IV’s. 80714 MEDICAL ASSISTANT I NON-CERT.- CLINIC Non Certified/Non Registered. Assists physicians with physical exams and other procedures as specified by provider. May conduct phlebotomy, venopuncture, EKG’s and pulmonary function tests, and ear irrigation. May administer shots. 80715 MEDICAL ASSISTANT II - CERT.- CLINIC Requires CMA or RMA. Assists physicians with physical exams and other procedures as specified by provider. May conduct phlebotomy, venopuncture, EKG’s and pulmonary function tests. Performs ear irrigation and administers shots. Assists doctor with minor surgical procedures or limited scope certification in x-ray. This position performs the previous duties at a higher level than the Medical Assistant I. 80716 CLINIC NURSE - RN Is a Registered Nurse. Provides nursing care to patients in outpatient clinic setting. 80719 PHYSICIAN ASSISTANT - CLINIC Requires certification as a Physician Assistant. Assists physicians in a clinical setting. Provides patient care, writes non-narcotic prescriptions, completes clinical assessments and provides treatment. May assist in surgery. 80709 REFERRAL SPECIALIST Obtains referral request in writing, verbally, or via telephone. Prioritizes referrals and completes referral form with correct information. Determines if referral is necessary by using guidelines or consulting with providers. Notifies patient and specialist of the authorization approval. May obtain pre-certification. Page 24 2017 Health Care / Clinic DIRECT PATIENT CARE SERVICES – CLINIC (continued) 80720 NURSE PRACTITIONER - CLINIC Must be a graduate from a nationally accredited educational program as an advanced practitioner of nursing or a physician associate. Must have the knowledge to function independently without direct medical supervision in an urgent care facility. Must be able to perform competently in the areas of pediatrics, geriatrics, internal medicine, obstetrics, counseling, and preventative and emergency medicine. 80721 MSW SOCIAL WORKER Requires Master’s Degree in Social Work. Interviews patients and family members to obtain information about the home environment and health history. Evaluates data gathered in terms of medical plan of treatment and available social service programs. Helps patient and family understand, accept and follow medical recommendations. DENTISTRY - CLINIC 80736 DENTAL HYGIENIST Performs professional dental care in the field of dental hygiene including all related clinical procedures. Performs dental assisting duties and responsibilities under the supervision of the Dental Director and contracted dentists. Requires graduation from an accredited school of dental hygiene and 1-2 years of experience in the dental profession as a dental hygienist. 80737 DENTAL ASSISTANT Assists in the delivery of dental services. Performs dental assisting duties and responsibilities under the supervision of the Dental Director and contracted dentists. Typically requires trade school education. MEDICAL RECORDS - CLINIC 80726 HEALTH INFORMATION CLERK Not accredited. Performs diversified clerical duties requiring the application of several standard procedures and instructions. Classifies medical records of patients and compiles statistics for reports and surveys. Keeps a daily record of information, such as admissions, discharges, deaths, births, types of treatment rendered, working from admission and discharge slips and medical charts. Performs other related clerical duties. PHYSICAL MEDICINE AND REHABILITATION - CLINIC 80728 AUDIOLOGIST Requires a Master’s Degree in Audiology and Certificate of Competence in Audiology or state licensure. Under general supervision, performs basic auditory and vestibular testing. 2017 Health Care / Clinic 80729 OCCUPATIONAL THERAPIST (GENERALIST) If more than one level is matched, report for the intermediate level only. Administers occupational therapy treatments to assist in the restoration of articular and muscular functions, to develop coordination and tolerances, to improve general physical conditions and to aid in mental rehabilitation. Administers treatment prescribed by physician or may recommend treatment suited to patient’s characteristics. Adapts and adjusts equipment to meet physical tolerances of patient. Teaches and assists patient to use the various devices and means to coordinate actions and exercises. Notes and analyzes reactions and progress of patients. Prepares reports and case histories. May supervise attendants and others engaged in instructing patients in the various crafts. Must be registered and licensed to practice. Also see Recreational Therapist in the Mental Health Survey. Excludes specialists who spend the majority of their time in a specialist function. 80730 REHABILITATION AIDE - NON CERTIFIED Not certified. Under the supervision of a therapist, assists with patient treatment, transport, and department maintenance. 80731 PHYSICAL THERAPIST If more than one level is matched, report for the intermediate level only. Must be registered and licensed. Administers physical therapy treatment utilizing the application of massage, exercise, effective properties of water, heat, light, rays, or electrical currents in accordance with the physician’s prescription to patients with disabilities, injuries or diseases. Administers prescribed treatment in the various phases of therapeutic exercise including passive, active and resistive exercise, relaxation, muscle re-education, gait training, including instructions in the use of supporting or mechanical devices. Maintains or supervises the maintenance of patients’ case history records and prepares reports. May supervise attendants. Excludes specialists who spend the majority of their time in a specialist function. 80742 MASSAGE THERAPIST Performs physical evaluations within scope of massage therapy practice and applies a range of treatments, to include manual massage therapy, to patients or clients. Develops and implements massage treatment and therapy plans. Core competencies: Restraint Use, Pain Management, Falls, Age Specific, Compliance and computerized annual required education (HealthStream); additional competencies as defined by Department Director. High school graduation or G.E.D. equivalent preferred. Certified or licensed in massage therapy. CPR required by completion of the unit-specific orientation and before working independently. Three years experience in physical medicine and/or massage therapy preferred. Page 25 PHYSICAL MEDICINE AND REHABILITATION – CLINIC (continued) * New Position 80743 SPORTS ATHLETIC TRAINER Recognizes, manages, and rehabilitates injuries to professional, amateur and recreational athletes under the supervision of a physician. Maintains a medical file on each athlete and acts as a liaison between the physician and the athlete. Provides referral information if necessary. Develops conditioning programs for injured and non-injured athletes. Provides education and counseling to athletes as well as the general public. Requires National Athletic Trainers Association (NATA) and state registration. RADIOLOGY/NUCLEAR MEDICINE - CLINIC 80734 RADIOLOGIC TECHNOLOGIST REGISTERED Must be registered. Takes x-ray photographs of various portions of the body to assist in the diagnosis of disease or injuries. Uses portable or stationary equipment. Positions and measures patient to determine technique to employ. Exposes, identifies, develops and dries film. Administers chemical mixtures to render organs more opaque when required. Assists with fluoroscopic examinations and in treating diseased areas. Maintains equipment. 80735 ULTRASOUND TECHNOLOGISTREGISTERED Must be registered. Operates ultrasound diagnostic equipment to produce two-dimensional ultrasonic pattern and positive pictures of internal organs. Explains process to patient. Instructs and assists patient in assuming physical position for required exposure to ultrasonic waves. Adjusts equipment controls according to specific orders and part of body to be examined. TECHNICAL SERVICES DEPARTMENT - CLINIC ** MOVED FROM 24/7 FACILITIES 80718 ORTHOPEDIC TECHNICIAN Requires certification. Provides patient treatment through safe and skilled application of all orthopedic soft goods, splints, cast and traction. Evaluates the orthopedic needs of the patient and documents them appropriately. Assists in the Emergency Department as required providing care to patients to meet their individual needs. Routinely orders and stocks unit with ortho supplies so that patients can receive appropriate and timely care. Page 26 SUPERVISORY / MANAGEMENT - CLINIC 80801 BILLING AND OFFICE MANAGER Directs and coordinates all billing and coding activities for multiple outpatient clinics. Oversees third-party reimbursements, physician billing, credentialing, collections, coding, payment processing, contract administration, auditing and management reporting. Monitors and maintains the information billing systems for multiple datasets. Typically requires bachelor’s degree and minimum 5 years physician billing office experience. 80802 PRACTICE SUPERVISOR Responsible for managing the day-to-day operations of one clinic. Supervises and evaluates front office and back office staff. Reports to a Practice Manager. 80808 PRACTICE MGR – NURSING (Small Clinic) Requires an RN. Responsible for managing the day-to-day operations of one small clinic with four physicians or less. Supervises and evaluates front office and back office staff. Responsible for budget and planning. 80803 PRACTICE MANAGER – NURSING (Large / Multiple Clinics) Requires an RN. Responsible for managing the day-to-day operations of one large (five physicians or more) or multiple clinics. Supervises and evaluates front office and back office staff. Responsible for budget and planning. 80809 PRACTICE MANAGER – NON-NURSING (Small Clinic) Responsible for managing the day-to-day operations of one small clinic with four physicians or less. Supervises and evaluates front office and back office staff. Responsible for budget and planning. 80804 PRACTICE MANAGER – NON-NURSING (Large / Multiple Clinics) Responsible for managing the day-to-day operations of one large (five physicians or more) or multiple clinics. Supervises and evaluates front office and back office staff. Responsible for budget and planning. 80805 FINANCE DIR. – CLINICAL OPERATIONS Manages the financial accounting, decision support, and patient financial services for physician practices and clinics. Develop budgets and cost accounting for numerous practices. Ensure the accuracy of physician compensation. Requires bachelor's degree and minimum 5 years experience in multiple physician practice health care accounting and financial management. 80806 CLINIC DIRECTOR Acts as representative of one or more clinics in all matters concerning the operation of the clinic and its interests. Responsible for all non-physician staff. Sets policies and procedures. Meets with physicians as necessary. Plans longrange goals. May report to Practice Management Services Director. 2017 Health Care / Clinic SUPERVISORY / MANAGEMENT – CLINIC (continued) 80807 PRACTICE MANAGEMENT SVCS. DIRECTOR Requires bachelor’s degree and 5 years experience with multi-specialty medical group management in a non-hospital setting. Provides executive leadership and overall health system direction to manage multi-specialty physician medical practices and other outpatient clinics. Implements, monitors and evaluates new practice management services for physicians that are employed or affiliated. Assists with the development and implementation of physician alignment models and services. Conducts medical practice operations analysis. 2017 Health Care / Clinic Page 27
