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Professional communication
Objective Question Bank
Unit-1
Q1 .Technical Communication word originated from----------------.
a. communicatum
b. communicare
c. communicate.
Q2. Communication is a word of --------------------------- origin.
a. English
b. French
c. Latin
Q3. The way of transmission and interchange of ideas, facts, feelings or course of
action is called------------------------ of communication.
a. level
b. process
c. purpose
Q4. Communication means ------------------------ of information.
a. distribution
b. sharing
c. gathering
Q5. The transmission of receiver’s response to the sender is called------------.
a. reply
b. response
c. feedback
Q6. Communication takes place in a well defined setup called-----------------.
a. communication environment b. laboratory
c. class
Q7. General communication is----------------------in style.
a. formal
b. informal
c. casual
Q8. Technical communication is for ------------------------------audience.
a. general
b. literate
c. specific
Q9 .Technical communication follows a --------------------- pattern.
a. set
b. loose
c. tight
Q10. Communication between human beings and non- human beings is calleda. mass
b. intra personal
c. extra personal
Q11. - ------------------------- communication takes place between the individuals.
a. inter-personal
b. organizational
c. mass
Q12. - --------------------communication takes place within the individual.
a. intra-personal
b. organizational
c. mass
Q13. All the communication that occurs in conducting work within an
organization is called-------------------------- communication.
a. inter-operational
b. external – operational
c. personal
Q14. ------------------ In any organization is both formal and informal.
a. information flow
b. mass communication
c. downward channel
Q15. Information flows from the lowest to the highest is called--------------a. upward communication
b. lateral communication
c. downward communication
Q16. - ----------- network refers to several subordinates reporting to one superior.
a. wheel
b. Y
c. chain
Q17. Any change in the meaning of the message sent and the message received is
called-----------------..
a. barrier
b. interruption
c. break
Q18. The inbuilt barriers in a person are called----------------barriers.
a. intra–personal
b. mass
c. internal
Q19. ------------- Barriers occur due to the inappropriate transaction of words
between two or more individuals.
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a. intra – personal
b. Inter- personal
c. internal
Q20. -------------------- Barriers badly affect the functioning of any organization.
a. intra–personal b. Inter- personal
c. organizational
Q21. What does the technical communication stand for?
a. Communication for technicians b. Communication for Lay-men
c. General communication
d. Communication for professionals
Q22. What does the general communication mean?
a. General science communication
b. Communication for military men
c. Personal and mass Communication
c. none of the above
Q23. What is downward communication?
a. Communication with downtrodden b. fallen communication
C. From junior staff to senior staff d. from top management to subordinate staff
Q24. What is the intra-personal barrier of communication?
a. Barrier between person to person b.Emotional barriers
C. external barriers
d. Individual inbuilt barriers
Q25.Physical barriers are:
a. distance b. time c. noise d. all
Q26.The main features of technical comm. are:
a. clarity b. brevity c. simplicity d. all
Q27.Elements of communication are:
a. sender b. receiver c. message d. all
Q28.what are the barriers of communication?
a. physical
b. psychological c. both
Q29.what are the purposes of technical?
a. persuasion b. provide information c. exchange of information d. all the above
Q30.Horizontal comm. flows between:
a. at the same level
b. at the different level
Q31. Before the sender sends a message, he
a. decodes the message b. encodes the message c. transmits the message
Unit-2
Q1. Prefix is used …….
a. in the middle of the word b. at the end of the word c. in the beginning of
the word
Q2. Suffix is used ……..
a. In the middle of the word b. at the end of the word c. in the beginning of
the word
Q3. There is a word in which the prefix is wrong … choose the word
a. dissatisfaction b. disobey c.dishonor d. discoperation
Q4. There is a word in which the suffix is wrong …choose the word
a. attainments b. arguments C. acceptnent d. advancement
Q5. Synonym is……….
a. opposite in meaning b. similar in meaning
Q6. Homophones are…..
a. similar in meaning b .similar in sound c. similar in spelling
Q7. Antonym is…….
a. opposite in meaning b. similar in meaning
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Q8. A phrase is a ……..
a. a group of letter b. a group of words c. a group of sentences
Q9. Choose the correct synonym of the given word……… ‘Tyranny’.
a. madness b. cruelty c. brave d. power
Q10. Choose the correct synonym of the given word… ‘Transparent’.
a. colored b. helpful c. humility d. opaque
Q11. Which words are called primary words-?
a. which are derived from any other words b. which are not derived from
any words c. which do not have their own root.
Q12.featurs of good précis writing area. clarity and coherence b. objectivity c. comprehensiveness d. all the above
Q13. Some steps to condensation are
a. read the original text b. avoid superfluous c. indirect speech d. all the above
Q14. Basic requirements of a good paragraph are
a. unity, coherence and emphasis b. emotion c. logic d. style
Q15. Coherence in technical writing meansa. a. clarity b. consistency c. precision
Q 16 Inductive method of writing follows following pattern.
a. Proceeds from general statement to particular statements.
b. Proceeds from particular statement to general statements
c. Proceeds from ambiguous statement to clear statement d. None of the above
Q17.Basic requirements of a good paragraph are:
a. Emotions b. logic c. Style d. Unity, coherence and emphasis
Q18. Which of the following is true Momentous means:
a. Momentary b. Short lived c. trivial d. Of great importance and
seriousness
Q19. Précis writing means
a. to expand an idea b. to correct the sentences c . to write the summary/
abstract
20. What is synonym of ‘candid’?
a. Silly b. Childish c. Frank and outspoken d. Adjusting
Q21. Make noun of the word ‘tell’:
a. Say
b. State c. Tale d. describe
Unit-3
Q1. There are……… types of letter
a. One b. two c. three d. four
Q2. There are ………types of letter formats
a .one b. two c. three d. four
Q3. In this style the date line, the complementary close and signature are aligned
With right margin and all other parts are set flush left…………….
a. Indented b. block c. complete block d. Semi block
Q4. It is the oldest form of business letter………
a. Indented b. block c. complete block d. semi block
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Q5. All the parts of letter are aligned with left margin………
a. indented b. Block c. complete block d. semi block
Q6. In this form of writing a letter, all the elements except the printed letter head
, are typed with the left margin
a. complete block b. semi-block c. indented d. none
Q7. In resume which contents are required for job application
a. academic record b. experience c. special skills d. all the above
Q8. The basic policy which is adopted in credit letter is………
buy now and pay later b. pay now and buy later c. buy on advance payment
Q9. Business correspondence deals with
a. office b. school c. business
Q10.letter for quotation means
a. letter of statement b. letter of reference c. letter of rate/price list of items
Q11. Sales letter is written for.
a. Promoting the sales of the goods b. For launching a new product
(c) Both a and b
Q12.a resume is
a. a job application b. a letter of reference c. C V/ bio-data
Q13. In resume, which contents are must for job application
a. experience b. Academic record c . Special skills d. all of the above
Q14. A business letter must be -------------------and-----------------a. brief, straight forward b Short, meaningful c long d. descriptive
Q15. Information about one’s personal as well educational background is called
a. Resume b. job application c. Sales letter
d. none
Q 16 Letter of quotations means:
a. Letter of reference
b. Letter of illustration
c. Letter of statement
d. letter of rate/price list of items for sale.
Q17. D. O Letter means:
a. Down and out letter
b. Dummy official letter
c. Demi-official letter
d.Directly official letter
Q18.Progress report is
a. Informal report
b. Oral report
c. Prosperity report
d. Routine report
Q19. Letter of claim means
a. application b. share letters c. letter of complaint for damage
Q20 .letter of order means
a. order for purchasing desired items b. instruction c. command
Q21.The title page is more important part of the…………
a. letter b. application c. report
Q22. Memos are
a. inter-depatmental letters b. intra- departmental letters c. Inter and intra
departmental letters
Q23. A report is a form of –
a. general narrative b. special narrative c. special as well as general narrative
Q24.a good report should be –
a. based on facts b. objective in approach c. accurate and precise d. all the above
Q25. Progress report isa. informal report b. oral report c. routine report
Q26. What is a report?
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a. complaint b. narration c. speech d. formal comm. for professional purposes
Q27.the purpose of a report is to –
a. analyze the data to reach to conclusion and give recommendation
b. explain the information c. criticize the people
Q28. Propels can be –
a. internal b. external c. internal and external
Q29.the main parts of a proposal area. front part b. main body c. managerial and financial part d. all the above
Q30. To write an effective proposal, the writer should take into consideration
a. his customer’s need
b. use of appropriate visual aids
c. solve the problem
d. all the above
Unit-IV
Q1 .the two main purpose of presentation before the audience are
a. to inform and to persuade b. to show our experience and to attract
attention
c. to become a leader and to get maximum votes.
Q3. A good speaker always prepares more material than required, as this helps
him to feel.
a. Proud
b. Confidence c. Show expertise.
Q4. A speaker should arrange the contents of his presentation into three major
parts namely.
a. Introduction, examples and main discussion b. Introduction, findings and
main body c. Introduction, main body and conclusion.
Q5. ____________ plays a pivotal role in a scholarly speech.
a. Body language b. Gesture c. Posture
d. All the three.
Q6 Personal appearance includes—
a. Designation and fame b. Health and heights c. Clothes, hair, jewellery
and cosmetics.
Q7. Face is the index of _________
a. Body
b. Heart
c. Body language
Q8. Audiences look to the eyes of a speaker to find out
a. the truthfulness b. His intelligence c. Attitudes and feelings
Q9. Eyes are considered to be the ______________ of the soul.
a. Door
b. Windows
c. Temple.
Q11. Personal zone in proxemics starts with
a. 18 inches to 4 feet b. 4 feet to 12 feet c. Personal touch and extends up to
18 inches
Q12. Intimate zone in proxemics starts with
a. 18 inches to 4 feet b. 4 feet to 12 feet c. Personal touch and extends up
to 18 inches
Q13. Literal meaning of the word paralanguage is
a. Like language b. Flying language c. Oral language
Q14. Paralanguage adds two things in a speech.
a. Human touch and life to a speech b. Meaning and purp
c. Interest and understanding
Q15. When people don’t know whether to believe what they are hearing or what
they are seeing, they go with _________ it tells the truth.
a. Real meaning
b. Purpose of speech
c. Body language.
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Q16. When we look at somebody’s face we focus primarily on his _________
and try to understand what he means.
a. eyes
b. Face
c. Hair
Q17. An old saying, “Hold your head high” convey the sign of
a. honour and self respect
b. Proud
c. High status
Q18. Impromptu speech is:
a .Formal b. Methodical c. Prepared d. Informal and subjective
Q19 .what is kinesics?
a. Para linguistics b.Gymnastics c. Aeronautics d. Science of body
Q20. Who characterizes the voice of speaker?
a. kinesics b. tone c. listening d. smiling
Q21 .the organ which takes part in oral communication is
a. tongue b. teeth c. nose d. neck
Q22 .the role of the other parts of the body than vocal is called
a. chronemics b. proxemics c. kinesics d. none
Q23 .the space between two persons engaged in communication is called.
a. chronemics b. proxemics c. kinesics d. tone
Q24.presentation is a form of address in which speaker addresses
a. a speaker addresses specified audiences b. a speaker addresses himself
c. a speaker addresses an audience
Q25 .the role played by time in presentation is known as
a. chronemics b. proxemics c. kinesics d. tone
Q26. The purpose of a presentation is
a. provide information b. to inform and to persuade c. none
Q27. What is considered to be the windows of the soul and heart?
a. smiling b. eye contact c. laughing
Q28. Voice modulation refers to…
a. tonal variations b. style variations c. standing variations
Q29.extempore speech is
a. readymade speech b. prepared speech c. without prior preparation
Q30. Body language/kinecs includesa. eye-contactb. Facial expression c. gesture and posture d. all the above
Q31. Body language plays an important role in
a. written comm. B. oral comm. C. verbal comm
UNIT-V
Q1. Which of the following statements is valid regarding scientific technique?
a. Cause of change worldwide b. Mechanical c. Arbitrary
Q2. What is valid statement out of following?
a. Man is super natural creature
b. Ruler of nature
c. Creator of nature
d. Part of nature
Q3. What is valid statement among following?
a. Poet is creator of new technical language b. Musician is a creator of such
language. C. Folks are creator of such language. d. Scientist is creator of new
technical language.
Q4. Humanities are concerned with
a. Emotional responses to experience. b. Mechanical responses
c. Whimsical responses
d. Emotional responses to experience
Q5. Which is the mother of sciences?
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a. philosophy b. biology c. physics d. maths
Q6. Bronowsky has written the essay……………..
a. science and survival b. the mother of sciences c. man and nature
Q7. Who has written the essay ‘science and survival?’
a. Barry commoner b. M.E Prior c. Russell
Q8. ‘The language of literature and science’ has been written by-----a. M E prior b. Huxley c. Russell d. Commoner
Q9 .J. Bahm has written the essay------------a. man and nature b. science and survival c. the mother of the sciences
Q10. J. Bronowski has asked a question man is a part of machine or nature
a. machine b. nature
Q11 .The meaning of rose according to scientist and literary artist is ---------------a. different b. similar c. equal
Q12. The aim of scientific language is to say one thing at a time
a. ambiguously b. unambiguously .c impossibility
Q13. The aim of science and the humanities has been written by………………
a. M E Prior b. A J Bham c. B Commoner
Q14. Giordano was burnt alive at the stake for his
a. accepted belief b. unaccepted belief c. renouncing world
Q15. Three works of philosophy are of the following
a. criticize science b. synthesize science c. Fix aims of science. All above
Q16 .The aims of science and humanities are different in
a. emotion b reality c. beauty d. style
Q17. Which is the mother of science?
a. Physics
b. biology
c. Maths
d. Philosophy
Q18. Who is the creator of new language?
a. poet
b. Physicist c. mathematician d. scientist
Q19. Which one is true out of the following sciences?
a. emotional responses to experiences b. Mechanical responses to experience
c. Random responses to experiences d. rational responses to experiences
Q20 .which is true statement out of the following?
a. Humanities are concerned with rational responses to experiences
b. Mechanical responses c. Whimsical responses d.emotional responses
Q21. What is valid statement out of the following?
a. Man is super natural creature b. Part of nature
c. Creator of nature d. Rural of nature
Q22.science is concerned with…..
a. rational responses to experience b. Emotional responses to experience
c. Mechanical responses to experience
Q23. Who wrote the essay “the aims of science and humanities”?
a. Huxley b. M E Prior c. B Russell
Q24.Scientific language differs from literary language.
a. in meaning b. in purity c. in selection
Q25. Philosophy can be called
a. a science of sciences b. a science c. coherent science
Q26.philosophy aims at
a. criticizing science
b. synthesizing science
c. giving birth to sciences
d. all the above
Q27.Man has loaded the atmosphere with
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a. pollutants like DDT and strontium -90 b. carbon -18
c. synthetic chemicals
Q28. Blast in nuclear power plant near a large city may cause:
a. Death of thousands of people b. destruction of whole region
c. air pollution d. all the above
Q29. The essence of scientific attitude is that
a. nature conformed to human hopes and fears b. nature does what it does
c. none of the above
Q30. Excess carbon dioxide may cause
a. boiler explosion b. floods c. damage atomic power d. all the above
Prepared by Dr B. Singh
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