Download Appendix E2 - Southern Health NHS Foundation Trust

APPENDIX E2
JOB DESCRIPTION
Job Title:
Head of Nursing & AHPs – Southampton & Mid-West Hampshire
Integrated Services
Band:
Band 8b
Responsible to:
Clinical Service Director
Accountable to:
Associate Director of Nursing & AHPs
1. MAIN PURPOSE OF JOB
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The Associate Head of Professions will work with the Head of Integrated Services and the
Associate Director of Nursing & AHPs to provide line management & professional leadership
to all the inpatient areas within their geographical setting.
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They will line manage the Integrated Service Matrons within their geographical setting
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A key professional leadership role within the division with a Multi-Disciplinary remit, they will
work as part of the senior Nursing & AHP leadership teams in the ISD and the Trust, and with
local service management teams, to ensure safe, equitable, effective, efficient, & timely
services are provided within the ISD.
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They will work with the Associate Director of Nursing & AHPs to establish & embed a robust
quality & governance process to provide assurance to the ISD board in relation to clinical
quality & safety standards within the division.
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They will actively support and deliver the implementation of the Frontline strategy, the 6 Cs
and other relevant national strategies. Undertake Trust-wide and Division-wide
responsibilities as agreed for up to 20% of time available.
2.
POSITION IN ORGANISATION
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SCOPE AND AUTHORITY
Key Relationships:
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Head of Integrated Services – Community
Integrated Service Managers & Clinical Service Managers
Ward Managers
AHP leads
Integrated Service Teams
Head of Business Management
HR manager
Finance Lead
Community Geriatricians
LEAD
Governance Team
Patients forums
West Hampshire CCG Commissioners
CCG Primary Care Localities
Voluntary sector
KEY RESULT AREAS
Through senior operational & professional leadership of the services outlined within the ISD, this role
will discharge its responsibilities in the following ways:
Clinical Quality & Leadership
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Responsible to the Head of Integrated Services and accountable to the Associate Director of
Nursing & AHPs they will effectively manage and clinically lead the Inpatient wards within
their geography.
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Line management of the Integrated Service Community Matron responsible for the Integrated
Service Teams within your specific geography including accountability for the clinical
standards of those teams
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They will ensure these services run efficiently at all times identifying and managing risks that
occur taking action to mitigate those risks with particular focus on patients and staff safety
and quality care standards.
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To provide a visible, accessible and authoritative presence within agreed settings, working
clinically alongside staff and being available to patients, their families, key partners offering
assistance, advice and support where required.
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To ensure that areas within your remit provide high quality joined up care for patients &
service users with both acute and long term physical and mental health conditions.
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Embedding the principles of service user recovery and wellbeing including involvement in care
planning.
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They will provide clear leadership to clinical staff within the outlined settings implementing
the Frontline Strategy, and the 6Cs within these areas.
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The Head of Nursing & AHPs will act as a positive role model working alongside staff in the
delivery of patient centred care.
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This post will work with Integrated Service Managers to create a culture of learning that is
based on a need for continuous improvement.
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They will embed person centred assessment and holistic care planning that involves the
patient and their carer/family in setting realistic goals for their independence
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Working with the Associate Director of Nursing & AHPs they will embed a robust quality and
governance process including quality accreditation for teams that shares best practice and
identifies areas for improvement and development.
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Working with the Business Manager & Integrated Service Manager they will ensure accurate
quality data is used to provide assurance to the ISD board in relation to key performance
indicators around quality & safety of patient care.
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To actively engage & involve with service users & patients in both care delivery and service
redesign ensuring we use feedback to improve services.
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To work with the Integrated Service Managers to create a reputation for quality and to
develop productive relationships with stakeholders that is focussed on clinical quality
standards.
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To lead regular reviews in relation to quality and safety within the division, reporting findings
through the local quality and governance forums and up to ISD board.
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To focus on quality indicators to include but not limited to; staffing, falls , pressure ulcers,
suicides, self-harm, infections, managing violence and aggression and complaints and
triangulate various data to identify trends, themes and hotspots where corrective action may
need to be taken.
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To establish networks and partnerships with other agencies for collaborative working
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To maintain professional registration / CPD through clinical competency and embed Clinical
Supervision
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To work with teams to ensure joint working with Community & Primary Care Services to
provide joined up services that work together to ensure appropriate lengths of stay and timely
discharges.
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To promote the use of research and evidence based practice within the division.
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Create a culture of privacy and dignity that says sorry when things go wrong and take action to
respond to feedback to improve.
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To ensure that risks are assessed, identified and managed proactively in line with the needs of
service patients, escalating where appropriate as per policy
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Quality & Governance
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To work with the Head of Integrated Services and Associate Director of Nursing & AHPs to
ensure robust quality & governance structures are in place within the division.
Ensure audits are undertaken to improve outcomes for patients and ensure that
recommendations are used to change practice
To ensure quality improvement skills are developed and used in the division to provide
continuous improvement and learning.
Lead for developing systems to ensure the division is compliant with process time scales in
relation to;
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Complaints
SIRIs & incident reporting
HR workforce investigations
Data request for Patient Safety Thermometer
Quality Account/Strategy
Risk Register
Care Planning Programme
Clustering
MHA administration
Workforce
 To ensure staff are used to the best effect whatever their professional background
 Ensure staff are competent and confident to deliver person centred care within agreed
settings for both physical and mental health
 To ensure the cost effective and efficient use of resources within allocated budgets ensuring
services are not undermined by ineffective budgeting.
 Effective use of agency resources, using E roster to manage safe and effective staffing
allocation.
 Working with the Associate Director of Nursing & AHPs to ensure staffing ratios and skill mix
are appropriate to deliver safe high quality care, with regular staffing reviews to monitor this.
 To ensure statutory & mandatory training & appraisals are performed in line with policy
 With support from the Business team & Integrated Service Managers ensure data quality
reporting reflects the relevant divisional position and ensure corrective action is taken if
quality targets are not being met.
 To work with the Integrated Service Managers to identify innovative and improve ways of
working that are person centred and facilitate integration
 To effectively manage change, working with teams to understand their fears and concerns and
create an environment where positive risks can be taken.
 Work with HR & others to ensure that staff well bring and team effectiveness are monitored
and increased based on strong & compassionate leadership
 To work in partnership with internal and external stakeholders to maximise opportunities for
partnership working that provides seamless care that is based on patients’ needs
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Embed performance management and professional development that provides clear
expectations and standards that are monitored, taking swift and decisive action should staff
not come up to those high standards.
HEALTH AND SAFETY
It is the responsibility of all employees to work with managers to achieve a healthy and safe
environment, and to take reasonable care of themselves and others.
EQUALITY AND DIVERSITY
It is the responsibility of all employees to support the Trust’s vision of promoting a positive approach
to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service
delivery and employment, and to manage, support or comply through the implementation of Equality
& Diversity Strategies and Policies.
INFORMATION GOVERNANCE
As an employee you will have access to information that is sensitive to either an individual or to the
organization and you are reminded that in accordance with the requirements of Information
Governance, NHS Code of Confidentiality, Data Protection Act 1998 and also the terms and conditions
in your contract of employment, you have a duty to process this information judiciously and lawfully;
failure to do so may result in disciplinary action.
PERFORMANCE APPRAISAL AND PERSONAL DEVELOPMENT PLANNING
The Trust is committed to providing a high quality service through the effective management and
development of its employees. The Performance Appraisal and Personal Development Planning
process ensures that the Trust is able to achieve its key aims of delivering cost effective, high quality
and responsive healthcare, whilst enabling employees to understand how the outcome of their
contribution fits within these overall aims.
STATUTORY AND MANDATORY TRAINING
The Trust will assess the requirements for Statutory and Mandatory training for all new staff prior to
commencement and aims to ensure that all Statutory and Mandatory training requirements are
completed before staff start their full duties. All required Statutory and Mandatory training must be
completed within the first three months of staff start date and refresher training must also be
undertaken on a regular basis and in accordance with the Trust’s policy.
SAFEGUARDING CHILDREN AND VULNERABLE ADULTS
The Trust is committed to safeguarding children, young people and vulnerable adults within its care.
As an employee you are accountable to ensure that you know how to respond when you are
concerned for the safety of a child, young person or vulnerable adult. The Trust will support you in
this process by providing training, support and advice. There is a safeguarding team for children and
young people and leads for vulnerable adults, who can be contacted for guidance and who provide
safeguarding supervision. For children you should be aware of your responsibilities detailed in the ‘4
Local Safeguarding Children Boards Child Protection Procedures’ and for vulnerable adults in the
Safeguarding Adults Policy.
INFECTION PREVENTION AND CONTROL
The Trust has designated the prevention and control of infection and the full implementation of the
Code of Practice (2008) as a core component in the organizations clinical governance, managing risk
and patient safety programmes. All employees are expected to follow consistently high standards in
the prevention and control of infection, especially with reference to hand hygiene, adherence to
dress/uniform code and for clinical staff all procedures involving aseptic technique. Be aware of and
follow all Trust Infection Control guidelines and procedures relevant to their work. Participate in
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mandatory training and annual updates.
responsibility.
Protecting patients from infection is everyone’s
SMOKE-FREE POLICY
This Trust operates a Smoke-free policy. This means that smoking is not permitted anywhere within
owned or leased premises, including within their grounds and within owned or leased vehicles. In the
interests of promoting responsible healthcare all staff are to refrain from smoking when off-site in
uniform or wearing an identifying NHS badge in any public place. The policy also applies to all staff
employed by the Trust at any location they may work, whether within or external to the Trust’s
premises. The policy contains further details including support facilities; subsequent failure to comply
with this policy may result in disciplinary action.
DATE: September 2013
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PERSON SPECIFICATION
POST: Head of Nursing & AHPs
EVIDENCED BY
ESSENTIAL
Education/
Qualifications
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Skills/
Abilities
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Draft 4 May 27th 2011 SJH
Registered healthcare professional
Relevant Master’s degree or agreement to
undertake
Evidence of recent and on-going personal
development
Car driver and ability to travel
Current issues relevant to delivery of:
o NHS community services
o Mental Health /Physical health expertise
o National policy for community services
o General practice & Social care adult services
National quality standards and initiatives relevant to
the care of adults
Financial management
Clinical governance requirements and management
Excellent communication skills, across and outside
the organization, and with a wide range of staff with
varying seniority and professional backgrounds
Able to deal with complex issues across large
organizations and within complex systems
Able to work proactively and cooperatively with
other stakeholders ,senior managers and clinical
staff, including at times of stress
DESIRABLE
CV
Interview
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Presentation/
Assessment
Centre
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Experience
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Disposition
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Other
Requirements
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Significant staff management experience, including
appraisal, recruitment and personal development
Significant budget management experience,
including strong financial control skills, and the
ability to design and deliver significant and
potentially complex cost improvement initiatives
Developing and implementing strategic plans at
service level, to able the achievement of divisional
objectives
Proven track record of meeting key operational
targets
Knowledge and understanding of the service
improvement agenda, and skilled in tools and
techniques for planning and facilitating service
change
Strong written and oral presentation skills, including
the ability to author concise and persuasive reports
and business cases
Patient and person centered
Value through Innovation & achievement
Releasing Ambition
Results oriented
Embracing innovation
Looks across organizational boundaries and
focuses on forging relationships
Sets clear goals, promoting a learning culture and
celebrating success
Commitment to self-development, with an in-depth
knowledge of key policies and themes in physical &
mental health and social care provision in the UK
Ability and interest in coaching staff to improve
performance
Experience of significant
workforce change or
redesign
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