Download 1 - Job Seeker

Prison Services Coordinator
About VACRO
Mission
Values
Position Title
Position Objective
Job Classification
Location
Reporting
Relationship
Direct Reports
Key contacts of the
role
Key Result Area
Program
Development and
Delivery
VACRO is a non-government, non-denominational organisation. It was founded
in 1872 (as the Discharged Prisoner’s Aid Society of Victoria) in the wake of the
1871 Royal Commission into the Penal Establishments and Gaols, which urged
the establishment of a body to give assistance to discharged prisoners.
VACRO works across the criminal justice system to create a safe and fair
community, to respect and support individual and family dignity, and to make a
positive contribution to reducing the harm done by crime.
We achieve this, as leaders and in partnership, through the development and
delivery of programs that empower people impacted by the criminal justice
system, supported by research, education, and advocacy.
 We show integrity in our relationship with each other, our clients and the
broader community.
 We display respect by supporting our clients to achieve positive outcomes
and lead meaningful lives.
 We work towards inclusion for all stakeholders in the development of our
programs.
 We are adaptable to the conditions and opportunities that arise in our daily
work.
Prison Services Coordinator
Relink is a pre-release support program for prisoners nearing their release from
prison. It aims to prepare prisoners for successful reintegrate into the community
through intensive group and individual workshops. It is a critical component of
Corrections Victoria to prepare all sentenced prisoners for life beyond prison.
Men’s Mentoring links volunteers who provide mentoring support with an
offender.
This position supports the Program Manager to develop and deliver Programs,
deliver, review and continuously improve the Relink and Men’s Mentoring
Programs as well as mentor and supervise program staff. This is a 2IC role and
makes operational decisions in the absence of the Manager, Prisons Services.
Social, Community, Home Care and Disability Services Industry Award 2010
Level 6, Pay Point dependent on experience and qualifications.
This is a part time role 0.6 EFT (3 days a week).
Based at Level 1, 116 Hardware Street Melbourne VIC 3000 and involving statewide travel.
This position reports to the Manager, Prison Services.
N/A
Internal: Manager, Prison Services; Reintegration Coordinators delivering the
Relink Program; Men’s Mentoring Coordinator.
External: Corrections Victoria Transition Reintegration Unit; Assessment and
Transition Coordinators; ReConnect Service Providers (CVRP); Community
Correctional Services.
Tasks
Performance Indicators
o Assist the Program Manager
o Program delivery is enhanced
establish program outcomes.
through the identification of
o Identify and analyse emerging
emerging trends, issues and
program trends, issues and risks.
risks and effective
o Recommend actions and strategies
implementation of agreed actions
to management to effectively respond
and strategies.
VACRO Position Description
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Prison Services Coordinator
o
o
Service Delivery
o
o
o
Supervision of
Program Staff and
Volunteers
Evaluation and
Quality Assurance
Key Capabilities
required to perform
the role
o
to emerging program trends, issues
and risks.
Assist the Program Manager to
implement agreed actions and
strategies.
Actively contribute to the
development of new programs and
projects in collaboration with the
Program Manager.
Coordinate the referral process.
Facilitate the Relink program on a
group and individual basis involving
clients with complex needs.
Record and compile data.
o
o
o
Referrals are undertaken in a
timely manner.
Outcomes of the Relink program
are achieved.
Complete and accurate data is
maintained in accordance with
VACRO and Corrections Victoria
requirements.
Service planning and delivery is
client focused, strengths based
and solutions focused and aligns
with the case plan.
Assist the Program Manager with the o
recruitment and orientation of staff
and volunteers.
o Assist the Program Manager to
ensure staff are resourced and
supported.
o Assist the Program Manager to plan,
undertake and record performance
reviews and appraisals as well as
support staff in achieving their
performance objectives.
o Supervise, shadow and mentor staff
as agreed with the Program
Manager.
o Assist the Program Manager to
o Quality improvement actions
develop and implement quality
enhance outcomes of services
improvement processes.
delivered.
Knowledge
 Tertiary qualification in Social Work, Psychology, Welfare, Human Services or
other relevant fields.
 Knowledge of the Victorian Correctional System including changes arising
from recent reforms to parole system, and issues associated with clients who
are socially disadvantaged.
 An understanding of the issues associated with institutionalisation within the
criminal justice system and the needs of people exiting custody.
 Detailed knowledge of program activities and work practices experience in
program delivery.
 Knowledge of statutory requirements relevant to work.
 Knowledge of the diverse groups within the justice system including offenders
who are Aboriginal and Torres Strait Islander, women, new settlers as well as
Serious Violent offender Sex Offender (SVoSo’s).
Experience
 Working in a prison environment or with clients/staff within the correctional
system.
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Prison Services Coordinator
 Demonstrated experience supporting program staff in delivering a service to
complex clients e.g. ABI, homelessness, mental health issues, AOD,
addictive behaviours.
 Experience working with diverse groups within the justice system including
offenders who are Aboriginal and Torres Strait Islander, women, new settlers
as well as Serious Violent offender Sex Offender (SVoSo’s) desirable.
 Demonstrated ability to supervise staff.
 Demonstrated ability to develop partnerships with a range of stakeholders that
have led to service development and better outcomes for clients.
 Demonstrated ability to debrief staff in challenging situations.
Skills
 Strong written and verbal communication skills.
 Ability to assess complex client needs.
 Group facilitation.
 Case planning experience
 Sound level of MS Office, database and internet skills.
 Mentoring staff on all aspects of the role.
 Negotiation skills.
Personal Attributes
 A willingness to travel within Victoria and provide support to staff.
 Organised and able to manage time effectively.
 Structured in work patterns.
 High level of integrity and empathy for the work undertaken by VACRO.
 Focus on achieving positive client outcomes.
 Highly developed interpersonal skills to resolve organisational issues,
negotiate with prison staff, engage and motivate prisoners.
 Ability to build good working relationships with colleagues, clients and
stakeholders.
 Provide clear and fair direction to others.
 Able to work with limited direction.
 Able to identify opportunities for growth.
 Committed to staff development.
Expectations of all VACRO staff
 Uphold VACRO’s vision, mission and values and seek ways to add value.
 Compliance with VACRO Code of Conduct.
 Operate within VACRO’s formal delegations framework
 Adherence to VACRO’s CQI policies and other related legislation requirements.
 Comply with and provide active support of VACRO OHS policies, immediately reporting incidents and
hazards to VACRO OHS representative or Management.
 Ensure the profile of VACRO is enhanced through excellence in program development,
communications and service provision.
 Represent and enhance VACRO’s profile at stakeholder and network meetings as required.
 Participate in regular supervision and relevant training programs to enhance professional
performance.
 Attend and participate in all VACRO meetings as required.
 Develop and maintain professional working relationships with colleagues.
 Commitment to social justice and the rights of currently and formerly incarcerated people and their
families.
 Undertake all legal and reasonable tasks as directed by line manager or representative.
VACRO Position Description
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Prison Services Coordinator
Conditions of
Employment
Offer of position will
be subject to
 You need to disclose any pre-existing illness or injury that you know about
which could reasonably be foreseen to be affected by the work duties
described. Pursuant to s.82 (7) of the Accident Compensation Act, failure to
disclose such a condition will mean that if employed, you will not be paid
compensation for that condition.
 Some flexible working arrangements can be provided in agreement with the
CFO and the CEO.
 Salary packaging is available.
 Annual leave entitlement is 4 weeks per annum (pro rata).
 Training and professional development will be funded by VACRO.
 Satisfactory Police Criminal Records check
 Satisfactory Working with Children check
 Verification of personal identity, work history and qualifications
Position Holder’s signature ______________________________________________________
Manager’s signature ____________________________________________________________
Authorised by: Carol Nikakis, CEO ________________________________________________
Reviewed by: Sue Ackerly, Director, People and Culture _______________________________
Review date: July 2016
VACRO Position Description
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