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Submission to the Senate Community Affairs References Committee Inquiry into Nursing From the Nursing Council South Eastern Sydney Area Health Service Introduction The preparation of this submission involved several meetings of the membership of the Nursing Council of South Eastern Sydney Area Health Service. In these meetings the main points to be included were discussed and a draft of the submission was reviewed. The nurses who provided input for this submission are involved in clinical nursing, nursing education and nursing management in both the service and tertiary sectors and these perspectives are reflected in the submission. In our submission we wish to comment on the two specific matters that the Senate Committee has been asked to focus on and recommend a number of strategies to address the shortage of nurses and the opportunities to improve current arrangements for the education and training of nurses. 1 Nursing Workforce – current challenges and opportunities The current shortage of nurses must viewed in its historical context and be understood as a chronic and intermittently exacerbating phenomenon. Indeed there have been cyclical and recurrent concerns about the adequacy of the nursing workforce to meet service demands expressed over at least the last two decades. Even describing the problem as a “shortage of nurses” may not be accurate. There is a high level of declared vacancies. However, there are no accurate figures for the total pool of nurses, incorporating nurses working in casual employment. This perspective of the problem invites different and more comprehensive strategies than would be necessary if the shortfall in the available nursing workforce could be linked to specific isolated and immediate threats or factors. Ongoing factors that have been identified as affecting the nursing workforce availability include, but are not limited to, the following: Decreasing levels of school leavers commencing nursing degrees at university; Nurses retaining registration (in New South Wales) but choosing to work in positions outside of nursing; 1 The maturing/ageing of the workforce, particularly in regional areas and country areas; Lower levels of remuneration, relative to other professions with similar levels of responsibility and education; Occupational health and safety issues, such as increasing violence against healthcare professionals; and Workplace conditions, including shift work, the increased acuity of patients in hospitals, the decreasing numbers of nurses on hospital wards and a perceived lack of support for nurses from both nursing and general administration. There is a growing body of evidence to support the view that societal changes are also currently impinging upon the current availability of an ongoing nursing workforce. Widespread and irrevocable changes in community values have impacted on the available prospects for women in the year 2001. Women, who still comprise the majority of nurses, today have unprecedented opportunities available to them in relation to career and workplace conditions. New, previously unavailable or unacceptable, career possibilities are now open. There is also increased access to part-time and casual work as a consequence of workplace and industrial reform. The incentives that have previously tipped the balance in favour of full-time employment have, as a consequence of demands from the female population, been switched to now favour casual and parttime employment, particularly during those years when women will continue to take the greater responsibility for home and family care. One clear indication of this change is the increasing attractiveness of casual or agency nursing. It is perceived as a way of working with greater control over working hours and less added responsibilities and burdens. Combined with local factors that impact on the availability of an adequately prepared and sufficient nursing workforce, the current and historical nursing situation in Australia is linked to wider, global factors affecting the nursing profession. Many of the current issues identified in relation to the Australian nursing workforce have been identified, and in some cases explored, in an international context in both the UK and the USA. In a review of many studies undertaken in the USA and around the world Dr Claire Fagin identified three major causes of what she has described as caring becoming a burden. They are: (a) the change in the nature of hospitalisation with the acuity level of inpatients being much higher, shortened lengths of stay in hospital and patients being discharged home at an earlier stage in their illness requiring ongoing acute care from community nurses and family members; (b) the reorganisation of hospitals with nurses spending greater time attending to paperwork and administrative details and first level nurses being replaced by second and third level nurses; and (c) the lack of generally accepted expectations of the responsibility for and type of care to be provided by the family, by healthcare professionals and by others, such as friends.1 It is not argued here that these changes are necessarily unacceptable or undesirable to the nursing profession. What is clear is that there has been a lack of commitment to serious research into the actual issues impinging on the availability and preparedness of a nursing workforce and to an ongoing monitoring and evaluation of the actual and potential impact of broad social and policy changes on nursing practice and the nursing Fagin, Claire M., “When Care Becomes a Burden: Diminishing Access to Adequate Nursing”, Milbank Report February 2001, accessed at www.milbank.org/010216fagin.html, May 4th, 2001, p. 4. 1 2 workforce. To date many single evaluations have been undertaken and numerous reports and submissions prepared by the nursing profession and other bodies (e.g. NSW Ministerial Nursing Recruitment and Retention Taskforce Report 1996, NSW Profile of the Registered Nurse and Enrolled Nurse Workforce 1998, Nursing Labour Force 1998 – a report prepared by the Australian Institute of Health and Welfare, ‘Rethinking Nursing’ – a National Nursing Workforce Forum convened by the Department of Health and Aged Care 1999 and the NSW Government Nursing Workforce Strategy 2000). In the face of a chronic and escalating workforce crisis there has been no acknowledgement or acceptance of the need for an independent nursing body to monitor and report on the characteristics and issues affecting nursing. Currently, a number of health and medical advisory committees have been given the responsibility for providing data to the respective Ministers (for example through the Australian Health Ministers Advisory Council (AHMAC) and Australian Health Workforce Advisory Committee (AHWAC) at Commonwealth level). These groups have little (if any) formal and ongoing nursing representation. Nurses themselves are best positioned to understand the workforce implications of the complex issues that arise from both wider societal and clinical service changes, and how such changes impact on nursing practice. An independent national nursing council would enable serious research into the factors affecting the availability of a nursing workforce able to provide the care needed in the current health care system. Such research needs to include studying the impact of the casualisation of work, the scope of nursing practice at all levels, the relevant roles for nurses at different levels and the links with the education sector. A permanently established council would be in a position to undertake detailed analysis of the impact of major policy and health service changes on the future capacity of the nursing workforce and to provide all levels of government with useful data on nursing issues. The complexity and chronic nature of the problems confronting nursing require that nursing research and monitoring be undertaken on an ongoing basis. The level of nursing input on high level decision and policy-making committees and working parties should be actively supported and promoted by the Commonwealth and State Health Departments. This will ensure that nursing workforce issues (or the capacity of the nursing profession to respond to the planned changes in service delivery or policy) are addressed in the planning and development phases rather than presented as a requirement that the nurses (in their industrial and professional collective) must necessarily accept and subserviently respond to. Inherent in promoting such involvement is the requirement that the processes for nominating and selecting nursing representatives be transparent and under the control of nurses to ensure that their collective views are best represented in these forums. This will need to include representation by nurse clinicians, nurse managers and nurse academics, all of whom have a particular and overlapping but not necessarily single perspective to contribute. RECOMMENDATIONS 1. That an independent and separately funded body (Australian Nursing Advisory Council - ANAC) be established to monitor, evaluate and report upon issues impacting on the nursing profession, and it’s ability to meet current and 3 future service requirements in relation to both the scope of nursing practice and healthcare service requirements. Such a Council would have a specific subcommittee addressing workforce issues. 2. That responsibility for providing advice to the Australian Health Ministers’ Council be transferred to the ANAC from the current arrangement where nursing workforce issues are referred to the AHMAC and AHWAC. 3. That the terms of reference for the ANAC include responsibility for the evaluation of, and reporting on, the potential impact of new policy and service initiatives and include analysis of the workforce and quality of care issues related to non-regulated healthcare workers and second level nurses. 4. That the ANAC be responsible for the provision of advice relating to nursing to all levels of Government. 2 Partnership and Integration – Advancing Nurse Education into the 21st Century. Nurses and others have articulated significant concerns about the adequacy and responsiveness of current educational arrangements for both undergraduate and postgraduate nursing education. Of primary concern has been the increasing perception of the separation of nursing education and nursing practice – reflected in concerns over the adequacy of preparation of new graduate nurses and nurses entering specialist areas of practice. There has also been widely publicised debate about the adequacy of the current tertiary based education arrangements, debate mainly led by the call of some members of the medical profession for the return of hospital (or industry based apprenticeship style) education for nurses. Care needs to be exercised however in the introduction of regressive and simplistic solutions. Much benefit has been derived from the transfer of nurse education to the tertiary sector. However, as with most human endeavors, there remains room for improvement. Implementing practical steps that derive from the concepts of partnership and integration will address many of the concerns currently expressed about the system and process of nurse education. Currently many forms of locally agreed and/or informal partnerships exist. In general these have been implemented at a local level by nurses within the academic sector and the clinical or service sector seeking to restore the necessary relationship between theory and practice. This relationship is critical to the development of competency within the nursing workforce and also establishes and creates a mechanism by which each may inform the other. The artificial and organisationally structured separation of these two integrally linked aspects of nurse education compromises both the quality and capacity of the education programs themselves and of the graduates they produce. Local and informally negotiated arrangements between individual universities and health services are subject to vagaries in the political and management structures of these organisations and are insufficiently secure in the current situation. 4 One of the main problems for nurses undertaking further study under the current arrangements is the cost of such study, a cost usually borne by the individual nurse. While most undergraduate nursing courses attract a HECS or HECS equivalent fee, increasingly post graduate study in nursing is directly fee paying. The disincentive introduced as a consequence of these fee-related issues has led to a reduction in the availability of a skilled and competent nursing workforce in several specialist areas of practice, for example mental health, operating theatre and intensive care nursing. There are negligible benefits available to nurses to encourage them to even consider further post-graduate study. The health care sector will continue to experience difficulties in maintaining specialty prepared nurses unless the industry acknowledges its shared interest in the development of such skills by nurses. In many cases the capacity of the health service to provide care to patients is predicated upon the availability of nurses who are skilled and competent in the required care. It would seem appropriate for the health care industry to recognise the benefit it gains from employing well educated nurses, and accept some responsibility for this through visible support for further study. Articulated pathways that are based on principles of life-long learning and greater industry-tertiary collaboration should be developed that link subjects taught within the service and tertiary sectors as well as providing an overarching framework that recognises and values workplace learning. These articulated programs can only be developed through formal and contractual arrangements at all levels between the education sector and industry. These partnership arrangements are consistent with policy directives in both the higher education and health sectors. (e.g. DETYA, VET (Dept Health)) RECOMMENDATIONS 1. That the Commonwealth Departments of Education and Health undertake to develop and establish a Heads of Agreement document that will form the basis of a formal partnership arrangement for the delivery of nurse education at a National level. This agreement must specify, and adequately resource, the agreed levels of accountability and responsibility for the Education and Health portfolios. Such an agreement would form the policy framework for the organisation of nurse education at the State and local level and as such would mandate certain obligations of each sector under the partnership agreement. These would include the establishment of structural and industrial mechanisms to support meaningful and effective collaboration and coordination. 2. Such partnership agreements should include a detailed and comprehensive account of the specific responsibilities of each sector for the education of nurses at undergraduate and postgraduate levels. 3. Partnership agreements at State level should specify and create opportunities within each sector for structural and operational integration of the various accountabilities of the service and tertiary sector. These should include frameworks for the appointment of clinical academics, joint appointments and cross-sectoral practice opportunities for nurses. 5 Conclusion It may never be possible to make nursing fully family friendly or to address some of the incompatibilities or difficulties that arise between the requirements of the health service and the capacity of nurses to meet those needs. It is clear however that it is less likely that there will be a satisfactory resolution of these dilemmas unless nurses are given the opportunity and responsibility for self determination and regulation. It is equally imperative that opportunities are created for nurses to contribute to policy and health planning, especially as such planning relates to the creation of the health service of the future. Nurses will undoubtably comprise the most significant element of the workforce of that health service and will be required to provide professional care across the 24 hours of each day. Some of the conditions affecting nursing, including salary levels and staffing levels, are driven by the economics of health care and need to be addressed at health care policy level. This includes studying the full professional, social and economic impact on patient care of replacing registered nurses with enrolled nurses and assistants in nursing. Many nurses are leaving nursing after only two or three years in the profession. They often express disappointment and dissatisfaction with their experience where the reality of nursing has not met their expectations. Some of this has to do with external factors impinging on nursing, but it also has to do with the way in which nurses collectively handle and respond to the challenge of the changes that are arising within nursing. In the study cited above Dr Fagin2 found that shortages in nursing in America had lead to experiences of both fear and anger by patients and their relatives. Patients experienced a discontinuity of care and felt that the care given by nurses lacked sympathy and compassion simply because the nurse was too busy. Many people were fearful that hospitals were no longer safe places and relatives indicated that they had remained with the patient to ensure that she or he received the necessary care including medications being given on time and other treatments. In some cases people were so fearful that relatives sought to remain with the patient across the full 24 hours. It will be a sad indictment of the entire Australian health system if the same situation arises in Australia when it need not. Ms. Reta Creegan Chairperson Nursing Council South Eastern Sydney Area Health Service PO Box 430 Kogarah NSW 2217 2 Ibid., p. 7. 6