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JOHN KOVALEVICH
1242 Bailing Drive
Lawrenceville, GA, 30043
850-284-4787
[email protected]
SUMMARY OF QUALIFICATIONS
Quality and result oriented System and Network Analyst with more than 3 years of experience as a IT networking,
administration, and system analysis professional with the proven ability to create solutions that exceed internal
/external client’s expectations while aligning with organizational values and goals.
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SUMMARY OF EXPERTISE:
System Analysis and Design
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Window System Administration
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Microsoft Exchange
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Network Security and Design
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Infor Lawson HRIS
Wiring and Cabling
Database SQL/SQL+
Project Management
PROFESSIONAL EXPERIENCE
PLATFORMONE(TRANSFER) – Lawrenceville, GA
2015-Current
IT Business Analyst- Responsible for creating and managing various payroll and data reports using Database SQL
and Crystal reports, responsibilities also involved working as IT Tier 2 support for PlatformOne.
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Provided solutions and support to PlatformOne’s operation team and customers.
Maintained Users and Security in 2 LAWSON Environments.
Evaluated complex system production readiness and supportability by identifying and resolving problems,
risks, issues, and end user requirements
Led projects to install, configure, and maintain multi-platform systems, software and hardware for
multiple business units
System design and integration of business applications, networking and hardware critical to business
function
Maintained IT policy and procedures for SSAE16 compliance
PEOPLE, INC (ACQUISITION) – Lawrenceville, GA
2014-2015
IT Helpdesk Professional- Responsible for the day to day operation, and management of two offices equipment,
physical and virtual.
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Worked on and planned Tier 1 and Tier 2 tasks and objectives.
Maintained Users and Security for PEOPLE’s and PlatformOne’s LAWSON Environment and custom Client
Self-Service Application
Continued to maintain Network infrastructure and security for multiple business units.
Managed projects leading to the upgrading of current and the acquisition of new technology
JOHN KOVALEVICH
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PEO MANAGEMENT GROUP– Lawrenceville, GA
2013-2014
IT Helpdesk Professional- Responsible for the day to day operation, and management of two offices equipment,
physical and virtual.
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Maintained network security and infrastructure for 2 physical locations and 6 business units
Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high
availability and performance.
Maintained high availability of critical network services including Microsoft Exchange and web servers.
Monitor network for performance
Maintain user and security in AD and Lawson HRIS
Maintained IT policy and procedures for SAS70 compliance
EDUCATION
Penn Foster Highschool, Scranton, PA
Highschool Degree
2008-2011
TECHNICAL PROFICIENCIES
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LAWSON HRIS User and Security Administration
Design tools including Crystal and TOAD
Microsoft transactional SQL and Oracle SQL+
LAN/WAN Administration, Ethernet and/or Secured Wireless Networks.
Network Monitoring (NagiOS)
Cisco, FortiNet, McAfee firewalls and networking devices
Barracuda SSLVPN, Email Archiving, and SPAM filters
Windows Active Directory, Domain Administration
Exchange 2007 and 2013 Administration and Design
Mitel Voice Systems Administration
Enterprise Workstation Managing and Patching
3+ years providing Helpdesk Support and Remote Assistance
3+ years providing an excellent customer support experience
CERTIFICATIONS
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CompTia A+ Certified