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FACULTY OF COMMERCE AND BUSINESS MANAGEMENT
B.Com. (III Year) Examination
BUSINESS COMMUNICATIONS
Paper V
(Common to B.com., CC/ Computers / Insurance/ ASM /
Taxation/TPP/CSP)
Time :3 Hours]
Marks :70
[Max.
Section A -(Marks : 5 x 4 = 20)
I. Answer any five of the following in not more than 1 page each:(a) What is communication process
(b) E-mail
(c) Feedback
(d) Agenda
(e) Resume
(f) Body language
(g) What is audit report ?
(h) Proxemics or space language
Section B- (Marks : 5 x 10 = 50)
Answer all questions in about five pages each.
2.(a) What is communication define ? Explain the types of communication.
OR
(b) Write about the types of media used in communication
3.(a) What is organisational communication? Explain its structure .
OR
(b) What are the barriers to communication ? How can they overcome ?
4.(a) Explain the importance of body language in communication.
OR
(b) What is intrapersonal communication ? "Without proper intra-personal
Communication we cannot face any interview successfully"
5.(a) What are the principles of a business letter ? Explain .
OR
(b) How do you apply for a job ? Explain with an example.
6.(a) What are the essentials of a good report ?
OR
(b) What is a buiness report ? Explain the important elements of first or front
section of its structure.