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FACULTY OF COMMERCE AND BUSINESS MANAGEMENT B.Com. (III Year) Examination BUSINESS COMMUNICATIONS Paper V (Common to B.com., CC/ Computers / Insurance/ ASM / Taxation/TPP/CSP) Time :3 Hours] Marks :70 [Max. Section A -(Marks : 5 x 4 = 20) I. Answer any five of the following in not more than 1 page each:(a) What is communication process (b) E-mail (c) Feedback (d) Agenda (e) Resume (f) Body language (g) What is audit report ? (h) Proxemics or space language Section B- (Marks : 5 x 10 = 50) Answer all questions in about five pages each. 2.(a) What is communication define ? Explain the types of communication. OR (b) Write about the types of media used in communication 3.(a) What is organisational communication? Explain its structure . OR (b) What are the barriers to communication ? How can they overcome ? 4.(a) Explain the importance of body language in communication. OR (b) What is intrapersonal communication ? "Without proper intra-personal Communication we cannot face any interview successfully" 5.(a) What are the principles of a business letter ? Explain . OR (b) How do you apply for a job ? Explain with an example. 6.(a) What are the essentials of a good report ? OR (b) What is a buiness report ? Explain the important elements of first or front section of its structure.