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Information technology Directors’ Briefing Networking your business A network can link all the computers in your office, allowing users to share files, programs and resources such as printers and internet access. You’ll almost certainly want to create a computer network even if you only have two computers. This briefing will help you to install a new network or upgrade an existing one. This briefing covers: • • • • Types of network. The equipment you need. Wireless networks. Installing and managing your network. 1 Network basics store files and run the network. • Introducing a server makes your network more versatile. • In general, if you have a small number of computers (five or fewer), a server is not required. • You may benefit from a server if you have more computers or need to run centralised applications like a customer database. • Setting up and managing a server can be complex. It may be easier to use cloud computing services to perform similar functions. 2 Network equipment 2.1You may need to purchase a network server. A network is a way of connecting all the computers in your business. Even if you only have two computers, creating a network is still worthwhile. 1.1A network makes it easier to work together and share resources. • You can share files and databases easily. • All computers can access the internet and email. • Everyone can use a single printer. • You can set up an intranet and allow employees to access company resources from outside the business. 1.2You can build a network with or without a server. • A server is a central computer used to England Updated 01/04/15 Directors’ Briefing • A server is used to administer the network and store key files. 2.2Unless you are opting for a totally wireless network (see 2.5) you will need cables to connect your computers together. • The most common type of network cable is often referred to as an ‘Ethernet cable’. These cables are similar to telephone cables and have a plug on either end that looks a bit like a telephone connector. • The cables are rated for speed. Most cables are either Cat5, Cat6 or Cat7. Choose Cat6 or Cat7 cables and equipment for the fastest speeds. You can mix different categories of equipment on the same network. 2.3Every device you want to connect to the network must have a network adaptor. • Most computers have a network adaptor built in. If not, you can buy them cheaply (around £10). • If you are creating a wireless network, your computers need wireless adaptors. Most laptops have these built in. If not, you can buy plug-in adaptors or expansion cards. • Some thin laptops and most tablet computers will only allow you to connect to the network wirelessly. 2 • An AP acts just like a hub, but uses radio links instead of wires. Computers with wireless adaptors connect to it to join the network. • You can buy access points seperately, or as part of a hub or router (see 2.4). • You may need several access points to provide wireless coverage throughout your premises. 2.6A hardware firewall can protect your network from online security threats and hackers. • A firewall blocks malicious internet traffic and hacking attempts. • If you have a server, make sure a hardware firewall sits between it and your internet connection. • Many internet routers have firewalls built in. These are adequate if you do not have a server. 3 Internet You will almost certainly want to connect your business network to the internet. You can set your network up so employees can access it from outside the office. 3.1The easiest way to connect your network to the internet is to use a broadband connection. 2.4You will also need a hub or router. • The hub or router sits at the very centre of your network. • A router will manage the traffic on your network and ensure all computers communicate correctly. • A hub is a simpler piece of equipment without the ability to manage network traffic. • Opt for a router if possible. It will give you more flexibility and better performance. • Make sure your router has enough connections (called ports). If you have five computers and one printer, you will need at least six ports. • Some routers can connect to the internet directly. This makes it easy to share your connection. • You may want to get a router with a built-in wireless access point too (see 2.5). 2.5You may require a wireless access point (AP). • The cheapest type of broadband is called ADSL. ADSL packages cost from about £10 per month. • If you have a basic network without a server, you can buy a router which connects directly to the internet using ADSL. • The router also acts as the centre of your network (see 2.4), so you need to connect all your computers to it to share the internet. • It is very easy to set up this type of internet connection sharing. Operating systems like Microsoft Windows will recognise the connection when you plug each computer into the router. 3.2An ADSL connection may not be adequate. • Many people using the connection or downloading lots of files at once will slow it down. “ IT networks need to be intelligent and able to help your business to grow, not hinder it. Staff need always-on access to email and files whether they are in the office or working remotely and data needs to be backed up so it cannot get lost. IP networking represents a way to consolidate IT and telephony investments, realise costs savings through single suppliers, lower maintenance and call costs and more importantly enhance business by providing new features that help bring companies closer to their customers. James Passingham, Foehn ” Directors’ Briefing • With ADSL, uploading is much slower than downloading. This means ADSL is not usually suitable if you send out large files, or want employees to connect to your network from other locations. • Additionally, many ADSL packages do not have guaranteed levels of service. You could find yourself stuck if your connection goes down. Wireless networks 3 3.3There are other types of connection you can consider. • Fibre connections are available across most of the UK. They are significantly faster and more reliable than ADSL - and usually worth the extra cost. • If you have a large network or specialised needs, talk to your internet service provider and your IT supplier to establish what type of connection best fits your needs. 3.4You should host your website separately. Wireless (Wi-Fi) networking offers a realistic alternative to wired networks. • It is generally best to host your website with a specialist web host rather than using your own server. A Wi-Fi networks replace network cables with a radio link. 4 Installing your network • Wireless is not as fast as wired networks, but more than adequate for day-to-day work. • All new laptops and smart phones have wireless built in. • They are fast to set up and you can add new computers by switching them on and adding them. Installing a network is disruptive and requires careful planning. B Although these are generally easy to set up and use, there are some issues to be aware of. • Install enough cabling and outlets to see you through any planned growth. Spare outlets let you add new computers quickly. • Remember to install a cable that runs to your wireless access points. These are often located on the ceiling. • They have limited range. You may need to install several wireless access points to cover your business premises, especially if you have thick walls. • Interference can be a problem. It can be caused by other Wi-Fi networks, electrical equipment and a host of other items. • They are less secure than cabled networks. You should always use strong access controls and encryption to prevent unauthorised connections. Look for hardware that supports WPA-2 encryption. C Many businesses find a combination of wired and wireless technologies works best. • Fast, reliable access can be supplied to fixed desks via cables. • A Wi-Fi network can be set up to cover meeting rooms and common areas. It is ideal for ad-hoc working and meetings. It often pays to bring in a specialist contractor, especially if you are installing a server. 4.1Installing cabling will cause the biggest disturbance and take the most time. 4.2Install network hardware once the infrastructure is in place. • Connect the network server and one desktop computer to configure the system. • Check all parts of the network server are working correctly. • Install any other communications hardware you need, such as routers. 4.3Install the network software. • Configure the network operating system software using the test desktop computer. • Install any network applications on the main server. • Run a full backup and check it carefully. • Configure one of the desktop computers. • Configure and run any network management software you use. • Copy the desk configuration to each PC once you are confident the system is working. ➨See Network servers for more information on the hardware and software you need and other aspects of security. Directors’ Briefing • Establish access rights and passwords for individual users. 5 Network security Your data is valuable and vital to your business. It is important to keep this information secure. 4 6.3You may need two or more people to provide network support if a large network is central to your business. Do not underestimate the resources required to keep your network running smoothly. Seek advice from your IT supplier or consultant if necessary, and budget accordingly. Expert contributors Thanks to James Passingham (Foehn, 020 8940 7919). 5.1Control access with usernames and passwords. • Each user of the network should have their own username and password. • Only grant each of your employees access to the resources they need. 5.2Use security software on all your company computers and servers. • Good security software will protect against viruses, spyware, Trojans, hackers and other online threats. 5.3Use multiple firewalls: • Firewalls protect your computers from people trying to access them over the internet. • You should install firewall software on every computer. • A single hardware firewall between your internet connection and network will provide extra protection. 5.4Keep your server in a secure location and follow good IT security practice. 6 Network management Networks become more complicated as they grow. You need to have a realistic idea of the resources and support you will need. 6.1A typical small network only demands a few hours’ attention each week, if that. There is little complexity involved. 6.2A medium-sized network with a server and 10 to 100 computers needs at least one person working full-time to manage it. There may be more complex issues about who can access information and programs: Published by Atom Content Marketing Ltd, Albert House, 111 Victoria Street, Bristol, BS1 6AX Tel: 0117 904 2224, http://atomcontentmarketing.co.uk © Atom Content Marketing Ltd 2015. ISSN 1369-1996. All rights reserved. No part of this publication may be reproduced or transmitted without the written permission of the publisher. This publication is for general guidance only. The publisher, expert contributors and distributor disclaim all liability for any errors or omissions. Consult your local business support organisation or your professional adviser for help and advice.