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IMPLEMENTATION GUIDE EMC VSPEX FOR MICROSOFT MESSAGING AND COLLABORATION SOLUTION WITH VMWARE VSPHERE Enabled by EMC Next-Generation VNX and EMC Powered Backup EMC VSPEX Abstract This Implementation Guide describes, at a high-level, the steps required to deploy a Microsoft messaging and collaboration solution architecture on an EMC® VSPEX® Proven Infrastructure enabled by VMware vSphere, EMC next-generation VNX® , and EMC powered backup. The Microsoft messaging and collaboration solution in this Implementation Guide consists of three applications: SharePoint Server 2013, Exchange Server 2013, and Lync Server 2013. March 2014 Copyright © 2014 EMC Corporation. All rights reserved. Published in the USA. Published March 2014 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC2, EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For the most up-to-date listing of EMC product names, see EMC Corporation Trademarks on EMC.com. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Part Number: H12704 2 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Contents Contents Chapter 1 Introduction 9 Purpose of this guide................................................................................................ 10 Business value ......................................................................................................... 10 Scope ....................................................................................................................... 11 Audience .................................................................................................................. 12 Terminology.............................................................................................................. 13 Chapter 2 Before You Start 15 Overview .................................................................................................................. 16 Pre-deployment tasks ............................................................................................... 16 Deployment workflow ............................................................................................... 17 Deployment prerequisites ........................................................................................ 17 Planning and sizing Microsoft Messaging and Collaboration solution ....................... 20 Essential reading ...................................................................................................... 23 VSPEX Design Guide ............................................................................................ 23 VSPEX Implementation Guides............................................................................. 23 VSPEX Solution Overviews ................................................................................... 23 VSPEX Proven Infrastructure Guides ..................................................................... 24 EMC powered backup and recovery for VSPEX guides .......................................... 24 Chapter 3 Solution Overview 25 Overview .................................................................................................................. 26 Solution architecture ................................................................................................ 26 Key components ....................................................................................................... 28 Chapter 4 Solution Implementation 29 Overview .................................................................................................................. 30 Physical setup .......................................................................................................... 30 Overview of physical setup .................................................................................. 30 Network implementation .......................................................................................... 30 Storage implementation ........................................................................................... 31 Overview.............................................................................................................. 31 Configuring storage on VNX ................................................................................. 32 Configuring FAST VP on VNX ................................................................................. 35 Configuring FAST Cache on VNX ........................................................................... 36 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 3 Contents Example storage layout for VNX ........................................................................... 36 VMware ESXi and vCenter implementation ............................................................... 38 Multipathing implementation ................................................................................... 40 Overview.............................................................................................................. 40 PowerPath configuration for iSCSI storage ........................................................... 40 Application server virtualization implementation ...................................................... 41 Overview.............................................................................................................. 41 Creating virtual machines .................................................................................... 42 Installing the guest OS for virtual machines ......................................................... 42 Assigning the IP addresses .................................................................................. 42 Creating an account ............................................................................................. 42 Creating NLB clusters ........................................................................................... 44 Creating virtual disks ........................................................................................... 45 Application implementation ..................................................................................... 49 Overview.............................................................................................................. 49 Installing the SharePoint Server 2013 farm .......................................................... 51 Installing Exchange Server 2013 .......................................................................... 51 Installing Lync Server 2013 .................................................................................. 52 Implementing collaboration function ................................................................... 55 Backup and recovery implementation....................................................................... 56 Chapter 5 Solution Verification 57 Baseline infrastructure verification ........................................................................... 58 Overview.............................................................................................................. 58 Verifying VMware ESXi functionality ..................................................................... 58 Verifying solution components redundancy ......................................................... 59 Verifying Microsoft Messaging and Collaboration solution configuration ............. 59 Monitoring the solution’s health .......................................................................... 60 Application performance verification ........................................................................ 62 Key metrics .......................................................................................................... 63 Configuring the test tools ..................................................................................... 63 Test results .......................................................................................................... 67 Backup and recovery verification .............................................................................. 67 Chapter 6 Reference Documentation 69 EMC documentation ................................................................................................. 70 Other documentation ............................................................................................... 70 Microsoft Messaging and Collaboration solution ................................................. 70 Microsoft Lync Server 2013 .................................................................................. 70 Microsoft SharePoint Server 2013........................................................................ 71 4 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Contents Microsoft Exchange Server 2013 .......................................................................... 71 VMware vSphere 5.5 ............................................................................................ 71 Appendix A Configuration Worksheet 73 Configuration worksheet for Microsoft Messaging and Collaboration solution .......... 74 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 5 Contents Figures 6 Figure 1. Solution architecture ........................................................................... 27 Figure 2. Microsoft Messaging and Collaboration solution components ............. 28 Figure 3. Microsoft Messaging and Collaboration solution storage elements on VMware vSphere 5.5 platform ............................................................. 32 Figure 4. Creating LUN ....................................................................................... 34 Figure 5. Expanding a storage pool in Unisphere................................................ 35 Figure 6. Enabling FAST Cache in Unisphere ....................................................... 36 Figure 7. Example storage layout for VNX ........................................................... 37 Figure 8. Creating a new virtual disk................................................................... 46 Figure 9. Formatting disk ................................................................................... 46 Figure 10. Selecting the RDM disk type ................................................................ 48 Figure 11. Formatting the disk.............................................................................. 48 Figure 12. Deployment wizard for Lync Server 2013 ............................................. 52 Figure 13. Topology builder—New topology ......................................................... 53 Figure 14. Topology builder—Publishing .............................................................. 53 Figure 15. Deployment Wizard—Installing Lync Server ......................................... 54 Figure 16. Deployment Wizard—Steps to install a Lync Server .............................. 55 Figure 17. Verifying the DAG configuration ........................................................... 59 Figure 18. Verifying that the DAG detects the failure ............................................ 60 Figure 19. User Provisioning Tool interface .......................................................... 65 Figure 20. Configuring Lync Server test scenarios................................................. 66 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Contents Tables Table 1. Terminology......................................................................................... 13 Table 2. Tasks for pre-deployment .................................................................... 16 Table 3. VSPEX for virtualized Microsoft Messaging and Collaboration solution: Deployment workflow .......................................................................... 17 Table 4. Deployment prerequisites checklist ..................................................... 18 Table 5. Storage pools for Microsoft Messaging and Collaboration solution ...... 20 Table 6. Example of customer qualification worksheet ...................................... 21 Table 7. Example of required resources ............................................................ 22 Table 8. Example of storage recommendations ................................................. 22 Table 9. Solution components .......................................................................... 28 Table 10. Tasks for physical setup ...................................................................... 30 Table 11. Tasks for switch and network configuration ......................................... 30 Table 12. Tasks for VNX storage array configuration ............................................ 31 Table 13. Storage layout example on VNX ........................................................... 33 Table 14. Steps for ESXi and vCenter installation and configuration .................... 38 Table 15. Installation and configuration for application host virtual machines .... 41 Table 16. Example of virtual machines ................................................................ 42 Table 17. Exchange administrative user accounts ............................................... 42 Table 18. SharePoint administrative user accounts............................................. 43 Table 19. Lync administrative user accounts ....................................................... 44 Table 20. VMDK and virtual disk storage layout for SharePoint and Lync Server .. 45 Table 21. RDM disks for Exchange ...................................................................... 47 Table 22. Tasks for implementing a Microsoft Messaging and Collaboration solution environment .......................................................................... 49 Table 23. Tasks for verifying the VSPEX Proven Infrastructure installation ........... 58 Table 24. Monitoring tools .................................................................................. 60 Table 25. User profile.......................................................................................... 62 Table 26. Example of key metrics for application performance testing ................ 63 Table 27. Detailed performance results............................................................... 67 Table 28. Common server information ................................................................ 74 Table 29. ESXi server information ....................................................................... 75 Table 30. Array information................................................................................. 75 Table 31. Network infrastructure information ...................................................... 76 Table 32. VLAN information ................................................................................ 76 Table 33. Service accounts ................................................................................. 76 Table 34. SharePoint URL configuration .............................................................. 77 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 7 Contents 8 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 1: Introduction Chapter 1 Introduction This chapter presents the following topics: Purpose of this guide ............................................................................................... 10 Business value ......................................................................................................... 10 Scope ....................................................................................................................... 11 Audience .................................................................................................................. 12 Terminology ............................................................................................................. 13 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 9 Chapter 1: Introduction Purpose of this guide EMC® VSPEX® validated modular architectures are built with proven technologies to create complete virtualization solutions. These solutions enable you to make an informed decision in the hypervisor, compute, backup, storage, and networking layers. VSPEX helps to reduce virtualization planning and configuration burdens. When embarking on private cloud, virtual desktop deployment, or Microsoft messaging and collaboration, VSPEX accelerates your IT transformation by enabling faster deployments, expanded choices, greater efficiency, and lower risk. EMC VSPEX Proven Infrastructures are optimized for virtualizing business-critical applications. VSPEX provides customers with the ability to design and implement the virtual assets required to support the Microsoft messaging and collaboration solution in a virtualized environment on a VSPEX Proven Infrastructure. The Microsoft messaging and collaboration solution in this Implementation Guide consists of three applications: SharePoint Server 2013, Exchange Server 2013, and Lync Server 2013. The VSPEX for virtualized Microsoft messaging and collaboration solution architecture provides customers with a validated system capable of hosting a virtualized collaboration solution at a consistent performance level. This solution runs on a VMware vSphere virtualization layer, backed by the highly available EMC next-generation VNX® family, which provides the storage. All VSPEX solutions are sized and tested with EMC powered backup and recovery products. VMware vSphere Data Protection Advanced (VDP-A), EMC Avamar® , and EMC Data Domain® enable complete infrastructure, application, and email backup and recovery, including granular email recovery capabilities. The compute and network components, while vendor-definable, are designed to be redundant and are sufficiently powerful to handle the processing and data needs of the virtual machine environment. This Implementation Guide describes how to implement the virtual resources necessary to deploy the Microsoft messaging and collaboration solution on any VSPEX Proven Infrastructure with VMware vSphere. Business value Messaging and collaboration tools drive productivity and are the backbone of a business’s ability to effectively communicate and share ideas and content among employees, partners, and customers. An effective messaging and collaboration suite typically consists of business email, instant messaging, contact management, calendars, file sharing, portals, and other social media tools and helps businesses to span geographic divides. Messaging and collaboration tools are used by everyone in the business, from CEO to individual contributors, enabling them to be more efficient and productive. Online (intranet or internet) collaboration tools enable the rapid exchange of ideas, files, and business assets in an agile manner that is far superior to traditional methods of sharing information. 10 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 1: Introduction Customers want to shift and transform their IT infrastructure to the latest generation of the messaging and collaboration platform but designing, planning, and testing an infrastructure to support the collaboration needs is difficult. Choosing the right components that are sized correctly to meet your present needs and to accommodate future growth is challenging. By bringing together the best messaging and collaboration tools from Microsoft on a VSPEX Proven Infrastructure, businesses can ensure that they meet their current collaboration requirements while addressing their needs for the future. A VSPEX Proven Infrastructure with a messaging and collaboration suite provides: An end-to-end virtualization infrastructure that supports the sharing of documents and ideas with Microsoft messaging and collaboration products. A platform that is capable of supporting the deployments of familiar Microsoft messaging and collaboration tools that can be accessed by staff onsite, teleworking, or in the field, which helps to drive productivity and efficiency. A Proven Infrastructure solution that enables communication and collaboration with realtime tools such as rich conferencing, screen sharing, instant messaging, and online Web communication. VSPEX is designed to be simple, efficient, and flexible, and provides complete virtualization solutions that are proven by EMC for customers. The goal is to remove the planning and sizing challenges and the associated risks that many customers face when building their own collaboration infrastructure. By delivering a complete virtualization solution that operates as a single and high-availability infrastructure, your business can focus on creating and sharing ideas instead of being limited by an infrastructure that cannot meet your business's collaboration needs. Scope This guide describes the high-level steps required to deploy a Microsoft messaging and collaboration solution on a VSPEX Proven Infrastructure with VMware vSphere and EMC VNX. This guide assumes that VSPEX already exists in the customer’s environment. The EMC powered backup and recovery solutions for data protection are described in separate documents: EMC Backup and Recovery Options for VSPEX for Virtualized SharePoint 2013 Design and Implementation Guide EMC Backup and Recovery for VSPEX for Virtualized Microsoft Exchange 2013 Design and Implementation Guide EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 11 Chapter 1: Introduction Audience Readers of this document should have the necessary training and background to install and configure a VSPEX solution and the Microsoft products that constitute and enable a messaging and collaboration solution, which include Microsoft SharePoint Server 2013, Exchange Server 2013, and Lync Server 2013. The guide assumes that VSPEX partners who intend to deploy this VSPEX for virtualized Microsoft messaging and collaboration solution are: Qualified by Microsoft to sell and implement Microsoft messaging and collaboration solutions Certified in SharePoint Server 2013 with one or both of the following Microsoft certifications: Core Solutions of Microsoft SharePoint Server 2013 (exam 331) Advanced Solutions of Microsoft SharePoint Server 2013 (exam 332) Certified in Exchange Server 2013, ideally with one or both of the following Microsoft Certified Solutions Expert (MCSE)certifications: Messaging—Core Solutions of Microsoft Exchange Server 2013 (exam 341) Messaging—Advanced Solutions of Microsoft Exchange Server 2013 (exam 342) Certified in Lync Server 2013, ideally with one or both of the following MCSE certifications: Messaging—Core Solutions of Microsoft Lync Server 2013 (exam 336) Enterprise Voice and Online Services with Microsoft Lync Server 2013 (exam 337) Qualified by EMC to sell, install, and configure the EMC VNX family of storage systems Certified for selling VSPEX Proven Infrastructures Qualified to sell, install, and configure the network and server products required for VSPEX Proven Infrastructures Partners who plan to deploy the solution must also have the necessary technical training and background to install and configure: 12 Microsoft SQL Server 2012 Microsoft Windows Server 2012 operating systems (OS) VMware vSphere as virtualization platforms EMC powered backup and recovery products, including VMware vSphere Data Protection Advanced (VDP-A), EMC Avamar, and EMC Data Domain EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 1: Introduction This guide provides external references where applicable. EMC recommends that partners implementing this solution are familiar with these documents. For details, refer to Reference Documentation. Terminology Table 1 lists the terminology used in the guide. Table 1. Terminology Term Definition Background database maintenance (BDM) Exchange Server 2013 database maintenance that includes online defragmentation and online database scanning. This process produces a large sequential 256 KB I/O read that runs, by default, at all times on both the active and passive database copies and can be scheduled to run against active database availability group (DAG) copies. The process cannot be scheduled, throttled, or disabled on passive DAG copies. Exchange database availability group (DAG) The base component of the high availability and site resilience framework that is built into Microsoft Exchange Server 2013. The DAG is a set of up to 16 Exchange Mailbox servers that provide automatic database-level recovery from a database, server, or network failure. EMC FAST™ Cache A feature on EMC VNX series storage systems that enables you to use the lower response time and better IOPS of solid state disks (SSDs) for specific applications. Fully Automated Storage Tiering with Virtual Pools (FAST VP) A feature on EMC VNX series that can lower the total cost of ownership (TCO) and increase performance by intelligently managing data placement according to the activity level. Hypervisor The layer of software that exists above the hardware and below the management operating system. It creates partitions to provide isolated execution environments and manages each partition's access to hardware resources. Network-attached storage (NAS) A network-based computer data storage system. Raw Device Mapping (RDM) An option in the VMware vSphere server virtualization environment that enables a storage logical unit number (LUN) to be directly connected to a virtual machine from the storage area network (SAN). Redundant array of independent disks (RAID) Storing data on multiple disk drives to increase performance and storage capacity and to provide redundancy and fault tolerance. Storage pool Virtual constructs that enable data to move dynamically across different tiers of drives (from high performance to lower cost and higher capacity, and vice versa) according to the data’s business activity. tempdb A system database used by Microsoft SQL Server as a temporary working area during processing. Virtual Machine Disk (VMDK) The file format for a virtual hard disk, which is the storage medium for a virtual machine on VMware vSphere. VMDK supports up to 62 TB (vSphere 5.5). EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 13 Chapter 1: Introduction 14 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 2: Before You Start Chapter 2 Before You Start This chapter presents the following topics: Overview .................................................................................................................. 16 Pre-deployment tasks .............................................................................................. 16 Deployment workflow .............................................................................................. 17 Deployment prerequisites ........................................................................................ 17 Planning and sizing Microsoft Messaging and Collaboration solution ..................... 20 Essential reading .....................................................................................................23 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 15 Chapter 2: Before You Start Overview This chapter provides important information you need to be aware of, documents you need to be familiar with, and tasks you need to perform before you start implementing your VSPEX for Microsoft messaging and collaboration solution. The Design Guide for this solution—EMC VSPEX for Microsoft Messaging and Collaboration Solution—describes how to size and design your solution and how to select the right VSPEX Proven Infrastructure when you plan to deploy Microsoft messaging and collaboration components. The Microsoft messaging and collaboration solution consists of three applications: SharePoint Server 2013, Exchange Server 2013, and Lync Server 2013. The deployment examples in this Implementation Guide are based on the recommendations and examples in the VSPEX Sizing Tool and Design Guide. Before you implement Microsoft messaging and collaboration solution architecture in a VSPEX Proven Infrastructure, check and complete the pre-deployment tasks, as shown in Table 2. Pre-deployment tasks Pre-deployment tasks include procedures that do not directly relate to environment installation and configuration, but whose results are needed during installation. Examples of pre-deployment tasks include the collection of hostnames, IP addresses, virtual local area network (VLAN) IDs, license keys, installation media, and so on. To decrease the time required on site, perform these tasks before a customer visit. Table 2 lists pre-deployment tasks. Table 2. Tasks for pre-deployment Task Description Gathering documents Gather the related documents listed in Essential reading. Reference Essential reading These are referred to throughout this guide to provide details on set-up procedures and deployment best practices for the various components of the solution. Gathering tools Gather the required and optional tools for the deployment. Deployment prerequisites checklist Use Table 4 to confirm that all equipment, software, and appropriate licenses are available before the deployment process. Gathering data Collect the customer-specific configuration data for networking, naming, and required accounts. Enter this information into the Configuration Worksheet for reference during the deployment process. 16 Configuration worksheet for Microsoft messaging and collaboration solution EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 2: Before You Start Deployment workflow To design and implement your VSPEX for virtualized Microsoft messaging and collaboration solution, refer to the process flow in Table 31. Table 3. VSPEX for virtualized Microsoft messaging and collaboration solution: Deployment workflow Step Action 1 Use the VSPEX for virtualized Microsoft messaging and collaboration solution qualification worksheet to collect user requirements. The qualification worksheet is in Appendix A of the Design Guide. 2 Use the EMC VSPEX Sizing Tool to determine the recommended the VSPEX Proven Infrastructure for your solution, based on the user requirements collected in Step 1. For more information about the Sizing Tool, refer to the EMC VSPEX Sizing Tool portal. Note: If the Sizing Tool is not available, you can manually size the application using the guidelines in the Design Guide. 3 Refer to the Design Guide to determine the final design for your VSPEX solution. Note: Ensure that all application requirements are considered, not just the requirements for virtualized Microsoft messaging and collaboration solution components. 4 Refer to the VSPEX Proven Infrastructure Guides in Essential reading to select and order the right VSPEX Proven Infrastructure. 5 Follow this Implementation Guide to deploy and test your VSPEX Proven Infrastructure for virtualized Microsoft messaging and collaboration solution. Deployment prerequisites This guide applies to VSPEX for virtualized Microsoft messaging and collaboration solution with VMware vSphere on EMC next-generation VNX. The example provided in this guide is for a deployment on a VNX5600TM array. The same principles and guidelines also apply to any VNX model that has been validated as part of the VSPEX Proven Infrastructure. Table 4 itemizes the hardware, software, and license requirements to configure the solution. For additional information, refer to the hardware and software tables in the VSPEX Proven Infrastructure Guide in Essential reading. Note: If you already have a VSPEX environment, you can skip this section. 1 If your solution includes backup and recovery components, for backup and recovery sizing and implementation guidelines, refer to the EMC Powered Backup and Recovery Guides listed in Essential reading. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 17 Chapter 2: Before You Start Table 4. Deployment prerequisites checklist Requirement Description Version Hardware Physical servers: Sufficient physical server capacity to host the required number of virtual machines as recommended by the VSPEX Sizing Tool and Design Guide N/A Software Notes EMC VSPEX Private Cloud VMware vSphere 5.5 for up to 1,000 Virtual Machines Networking: Switch port capacity and capabilities as required by the virtual server infrastructure N/A EMC VNX: Multiprotocol storage array with the required disk layout2 N/A VNX operating environment for file 8.1.1.33 VNX operating environment for block 5.33.000.5.034 EMC Unisphere® for VNX 1.3.1.1.0034 EMC PowerPath® /VE 5.9 VMware vSphere 5.5 For ESXi host Microsoft Windows Server 2012 Standard or Datacenter For virtual machines Microsoft Lync Server 2013 Enterprise Edition N/A Microsoft SharePoint Server 2013 Standard or Enterprise Edition N/A Microsoft Exchange Server 2013 Standard or Enterprise Edition N/A Microsoft SQL Server 2012 release to manufacturing (RTM) Standard or Enterprise Edition For SharePoint and Lync Server 2008 R2 Standard Edition or higher For verification tests only. This SQL Server is used as the Microsoft Visual Studio Team System (VSTS) back-end database. EMC Online Support 2 Sufficient storage is required to completely support the needed virtual machines and the additional storage layout for applications. 18 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 2: Before You Start Requirement Licenses Description Version Notes Microsoft Visual Studio (optional) 2010 Ultimate RTM For verification tests only Microsoft Visual Studio Agent (optional) 2010 RTM For verification tests only Microsoft Lync Server 2013 Enterprise Edition N/A Microsoft SharePoint Server 2013 Standard or Enterprise Edition N/A Microsoft Exchange Server 2013 Standard or Enterprise Edition N/A Microsoft SQL Server 2012 Standard or Enterprise Edition For SharePoint and Lync Server 2008 R2 Standard Edition or higher For verification tests only Microsoft Windows Server 2012 Standard or Datacenter Edition For virtual machines Microsoft Visual Studio (optional) 2010 Ultimate For verification tests only Microsoft Visual Studio Agent (optional) 2010 For verification tests only EMC thin provisioning enabler N/A N/A EMC Fully Automated Storage Tiering (FAST™) enabler N/A N/A EMC FAST Cache enabler (optional) N/A N/A EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 19 Chapter 2: Before You Start Planning and sizing a Microsoft messaging and collaboration solution To plan and size your Microsoft messaging and collaboration solution, follow the recommendations from the VSPEX Sizing Tool and the Design Guide. In this VSPEX solution, we3 introduced several general storage pools that are used to store Microsoft messaging and collaboration application data, as shown in Table 5. For detailed information, refer to the Design Guide. Table 5. Storage pools for Microsoft messaging and collaboration solution Application Pool name Purpose Private cloud VSPEX private cloud pool This is the pool where all the virtual machine OS volumes reside. For details, refer to VSPEX Proven Infrastructure Guide. Microsoft SharePoint SharePoint content databases pool The pool where all content databases data and their logs reside. SharePoint services pool The pool where all the other SharePoint services database or components are located. SharePoint My Site content databases pool The pool for SharePoint My Site content databases data and log files (if the My Site function is used). Exchange database pool 1 The pool where all the Exchange database data of the first database copy reside. Exchange database pool 2 The pool where all the Exchange database data of the second database copy reside (if DAG is used and each database has a second copy). Exchange log pool 1 The pool where all the Exchange log files of the first database copy reside. Exchange log pool 2 The pool where all the Exchange log files of the second database copy reside (if the DAG is used and each database has a second copy). Lync data pool The pool for Lync databases and logs. Microsoft Exchange Microsoft Lync Server The following example is described in the Design Guide. A customer wants to create a Microsoft messaging and collaboration solution architecture on a VSPEX Proven Infrastructure. Complete a customer evaluation, as shown in Table 6. 3 20 In this guide, "we" refers to the EMC Solutions engineering team that validated the solution. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 2: Before You Start Table 6. Example of customer qualification worksheet Question Example answer Annual growth rate? 11% Number of years of growth? 1 SharePoint How many SharePoint farms do you plan to host in your VSPEX Proven Infrastructure? 1 SharePoint 2013 farm 1 Will the SharePoint web application be accessed globally? No Initial farm size (GB)? 4,000 Number of SharePoint users? 9,000 User concurrency at peak (%)? 15 What is the main purpose of the SharePoint web application? Document Management Portal Do you use or intend to use the My Site function? No What is the percentage of total users who will create My Site? N/A What is the quota for a single My Site (MB)? N/A Do you heavily rely on the SharePoint Search function? Yes Do you intend to enable FAST VP™? No Exchange Number of Exchange mailboxes? 9,000 Maximum mailbox size (GB)? 1.5 GB Mailbox IOPS profile (messages sent/received per mailbox per day)? 0.101 IOPS per mailbox (150 messages sent/received per mailbox per day) Database availability group (DAG) copies (including active copy)? 2 Deleted Items Retention (DIR) Window (days)? 14 Backup/Truncation Failure Tolerance (days)? 3 Lync Server Number of Lync client users? 9,000 Workload level? High EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 21 Chapter 2: Before You Start Question Example answer Do you need the Back End Server (SQL Server) mirror? (Yes or No) No Using the completed qualification worksheet from the customer, enter those answers into the VSPEX Sizing Tool to obtain the following results: Required Resources table, which lists the number of virtual machines to include in the environment, and their characteristics. Storage Recommendations table, which lists the additional storage hardware required to run Microsoft messaging and collaboration solution. Table 7 and Table 8 provide example results for the Sizing Tool based on the customer information provided in Table 6. In this guide, we used the resources shown in Table 7 for the Microsoft messaging and collaboration solution environment, based on the recommendations from the VSPEX Sizing Tool. Table 7. Application SharePoint Example of required resources Application server role vCPU Memory (GB) OS volume capacity (GB) OS volume IOPS Number of virtual machines Web servers 4 12 100 25 3 SQL Server 8 64 100 25 1 Application server 4 12 100 25 Application server (with crawler) 12 12 100 25 Mailbox server 12 68 300 25 8 Client Access server 8 20 100 25 4 Front End Server 4 8 100 25 3 Back End Server 1 6 100 25 1 2 (query-type) Exchange Lync 2 Table 8 shows an example of storage recommended by EMC for the virtualized Microsoft messaging and collaboration solution. Table 8. Application Pool name RAID type Disk type Disk capacity Number of disks Private cloud VSPEX private cloud pool RAID 5 SAS disks 10,000 rpm 600 GB 20 RAID 1/0 FAST VP SSDs 100 2 RAID 5 SAS disks 10,000 rpm 900 GB 10 SharePoint 22 Example of storage recommendations SharePoint content database pool EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 2: Before You Start Application Exchange Pool name RAID type Disk type Disk capacity Number of disks SharePoint services pool RAID 1/0 SAS disks 10,000 rpm 600 GB 6 Exchange database pool 1 RAID 1/0 NL-SAS disks 7,200 rpm 3 TB 32 RAID 1/0 FAST VP solid 100 GB 2 RAID 1/0 NL-SAS disks 7,200 rpm 3 TB 32 RAID 1/0 FAST VP SSDs 100 GB 2 Exchange log pool 1 RAID 1/0 NL-SAS disks 7,200 rpm 3 TB 4 Exchange log pool 2 RAID 1/0 NL-SAS disks 7,200 rpm 3 TB 4 Lync data pool RAID 1/0 SAS disks 10,000 rpm 900 GB 4 state disks (SSDs) Exchange database pool 2 Lync Essential reading EMC recommends that you read the following documents, which are available from the VSPEX space in the EMC Community Network or from EMC.com or the VSPEX Proven Infrastructure partner portal. VSPEX Design Guide Refer to the following VSPEX Design Guide: VSPEX Implementation Guides Refer to the following VSPEX Implementation Guides: VSPEX Solution Overviews EMC VSPEX for Microsoft Messaging and Collaboration Solution EMC VSPEX for Virtualized Microsoft SharePoint Server 2013 with VMware vSphere EMC VSPEX for Virtualized Microsoft Exchange Server 2013 with VMware vSphere Refer to the following VSPEX Solution Overview documents: EMC VSPEX Private Cloud EMC VSPEX Proven Infrastructure for Virtualized SharePoint 2013 EMC VSPEX Proven Infrastructure for Virtualized Exchange 2013 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 23 Chapter 2: Before You Start 24 VSPEX Proven Infrastructure Guide Refer to the following VSPEX Proven Infrastructure Guide: EMC Powered Backup and Recovery for VSPEX Guides Refer to the following EMC Powered Backup and Recovery for VSPEX Guides: EMC VSPEX Private Cloud: VMware vSphere 5.5 for up to 1,000 Virtual Machines EMC Backup and Recovery Options for VSPEX for Virtualized Microsoft SharePoint 2013 Design and Implementation Guide EMC Backup and Recovery for VSPEX for Virtualized Microsoft Exchange 2013 Design and Implementation Guide EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 3: Solution Overview Chapter 3 Solution Overview This chapter presents the following topics: Overview .................................................................................................................. 26 Solution architecture ............................................................................................... 26 Key components ......................................................................................................28 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 25 Chapter 3: Solution Overview Overview This chapter provides an overview of the EMC VSPEX for virtualized Microsoft messaging and collaboration solution and the key technologies used in the solution. The Microsoft messaging and collaboration solution in this Implementation Guide consists of three applications: SharePoint Server 2013, Exchange Server 2013, and Lync Server 2013. VNX and VMware virtualized Windows server platforms provide storage and server hardware consolidation. The solution described in this guide includes servers, storage, network, backup, and Microsoft messaging and collaboration solution components that are required for small- and medium-sized business environments. The solution enables you to quickly and consistently deploy and protect a virtualized Microsoft messaging and collaboration solution on a VSPEX Proven Infrastructure. VNX storage arrays are multiprotocol platforms that can support different file and block protocols depending on the customer’s specific needs. This solution was validated by using Internet Small Computer Systems Interface (iSCSI) for data storage. This solution requires the presence of Active Directory (AD) and Domain Name System (DNS). The implementation of these services is beyond the scope of this guide, but these are considered prerequisites for a successful deployment. EMC powered backup and recovery solutions provide essential SharePoint and Exchange data protection and are described in separate documents: EMC Backup and Recovery Options for VSPEX for Virtualized SharePoint 2013 Design and Implementation Guide EMC Backup and Recovery for VSPEX for Virtualized Microsoft Exchange 2013 Design and Implementation Guide Solution architecture Figure 1 shows an example of the architecture that characterizes the infrastructure that we validated for the support of the Microsoft messaging and collaboration solution on a VSPEX Proven Infrastructure. In this solution, the Microsoft messaging and collaboration applications are deployed in virtual machines on VMware vSphere clusters. VMware vCenter server requires a database service to store configuration and monitoring details. The VNX array is used to provide the back-end storage functionality. You can use any model that has been validated as part of the VSPEX Proven Infrastructures. The backup and recovery components of the solution provide Microsoft SharePoint and Exchange data protection. Note: This solution applies to all VSPEX Proven Infrastructure offerings on VMware. 26 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 3: Solution Overview Figure 1. Solution architecture For more details, refer to the appropriate document in Essential reading. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 27 Chapter 3: Solution Overview Key components Table 9 summarizes the key components used in this solution. The Design Guide provides overviews of the individual components. Table 9. Solution components Layer Components Application Microsoft messaging and collaboration: Microsoft SharePoint Server 2013 Microsoft Exchange Server 2013 Microsoft Lync Server 2013 Integration of the following applications enables cross-server solutions and delivers a suite of collaboration features that includes: Yammer Skype Site Mailboxes Virtualization VMware vSphere 5.5 Multipathing VMware Native Multipathing Plug-in (NMP) EMC PowerPath/VE Storage EMC next-generation VNX Backup EMC powered backup and recovery solutions Figure 2 shows a logical layout of the Microsoft messaging and collaboration solution components. Figure 2. 28 Microsoft messaging and collaboration solution components EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 4: Solution Implementation Chapter 4 Solution Implementation This chapter presents the following topics: Overview .................................................................................................................. 30 Physical setup.......................................................................................................... 30 Network implementation .......................................................................................... 30 Storage implementation .......................................................................................... 31 VMware ESXi and vCenter implementation ............................................................... 38 Multipathing implementation .................................................................................. 40 Application server virtualization implementation..................................................... 41 Application implementation ..................................................................................... 49 Backup and recovery implementation ......................................................................56 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 29 Chapter 4: Solution Implementation Overview This chapter describes the steps required to deploy a Microsoft messaging and collaboration solution on a VSPEX Proven Infrastructure enabled by vSphere and VNX. Note: If you already have a VSPEX Proven Infrastructure environment, you can skip the implementation steps that you already completed. Physical setup Overview of physical setup This section includes information about the preparation of the solution physical components. After you complete the steps listed in Table 10, the new hardware components will be racked, cabled, powered, and ready for network connection. Table 10. Tasks for physical setup Task Description Reference Preparing network switches Install switches in the rack and connect them to power. Vendor installation guide Preparing servers Install the servers in the rack and connect them to power. Vendor installation guide Preparing VNX Install the VNX in the rack and connect it to power. EMC VNX Unified Installation Guide For details of the physical setup, refer to the appropriate document in Essential reading. Network implementation This section provides the requirements for network infrastructure needed to support this architecture. Table 11 provides a summary of the tasks for switch and network configuration and references for further information. Table 11. Tasks for switch and network configuration Task Description Reference Configuring infrastructure network Configure storage array and Windows host infrastructure networking as specified in the solution reference architecture. VSPEX Proven Infrastructure Guide Completing network cabling Connect: N/A Switch interconnect ports VNX ports ESXi server ports Configuring VLAN 30 Configure private and public VLANs as required. Vendor’s switch configuration guide EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 4: Solution Implementation For details of network implementation, refer to the appropriate document in VSPEX Proven Infrastructure Guide. Storage implementation This section describes how to configure the VNX storage array. This guide uses iSCSI as a block storage example for the Microsoft messaging and collaboration application database and log volumes. Overview Table 12 provides a summary of the tasks for storage configuration, and references for further information. Table 12. Tasks for VNX storage array configuration Task Description Reference Configure storage on VNX 1. Set up the initial VNX configuration, including the IP address information and other key parameters on the VNX. EMC VNX System 2. Provision storage on VNX, including storage pools and LUNs. Configuration Worksheet Configure FAST VP on VNX Create a new storage pool with FAST VP enabled or extending an existing storage pool to enable FAST VP if needed. For more information about considerations on configuring FAST VP, refer to the Design Guide. Configure FAST Cache on VNX Enable FAST Cache on the VNX system and storage pools, if needed. For more information about considerations on configuring FAST Cache, refer to the Design Guide. Installation Guide EMC VNX Series Architecture example Figure 3 shows an example of the high-level architecture of the Microsoft messaging and collaboration solution components and storage elements validated in the VSPEX Proven Infrastructure on a VMware vSphere platform. In the example, the SharePoint Server and Lync Server application data volumes are stored in the VMware Virtual Machine Disk (VMDK), and the Exchange data volumes are stored in the Raw Disk Mapping (RDM). You can also use VMDK to store Exchange data. Consider the technical requirements in determining whether to use VMDK or RDM for Exchange data. For more information about VMDK and RDM considerations, refer to Microsoft Exchange 2013 on VMware Best Practices Guide. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 31 Chapter 4: Solution Implementation Figure 3. Microsoft messaging and collaboration solution storage elements on VMware vSphere 5.5 platform Configuring storage on VNX Setting up the initial VNX configuration Ensure that network interfaces, IP address information, and other key parameters such as DNS and NTP are configured on the VNX before storage provisioning. For more information about how to configure the VNX platform, refer to the appropriate VSPEX Proven Infrastructure Guide in Essential reading. Provisioning storage on VNX Before you provision the storage, follow the recommendations and VSPEX Sizing Tool proposals introduced in the Design Guide. To configure the iSCSI file system and provision storage for the virtual machine operating system on VNX, refer to VSPEX Proven Infrastructure Guide. 32 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 4: Solution Implementation Table 13 shows an example of a storage layout based on the application user profile described in Table 6. For more information about the storage layout recommendations and design, refer to the Design Guide. Table 13. Storage layout example on VNX Application Pool name RAID type Disk type Disk capacity Number of disks Private cloud VSPEX private cloud pool RAID 5 SAS disks 10,000 rpm 600 GB 20 RAID 1/0 FAST VP SSDs 100 2 SharePoint content database pool RAID 5 SAS disks 10,000 rpm 900 GB 10 SharePoint services pool RAID 1/0 SAS disks 10,000 rpm 600 GB 6 Exchange database pool 1 RAID 1/0 NL-SAS disks 7,200 rpm 3 TB 32 RAID 1/0 FAST VP SSDs 100 GB 2 RAID 1/0 NL-SAS disks 7,200 rpm 3 TB 32 RAID 1/0 FAST VP SSDs 100 GB 2 Exchange log pool 1 RAID 1/0 NL-SAS disks 7,200 rpm 3 TB 4 Exchange log pool 2 RAID 1/0 NL-SAS disks 7,200 rpm 3 TB 4 Lync data pool RAID 1/0 SAS disks 10,000 rpm 900 GB 4 SharePoint Exchange Lync Exchange database pool 2 We validated the solution by using iSCSI as block storage for the Microsoft messaging and collaboration application database and log volumes. To configure iSCSI network settings, storage pools, iSCSI LUNs, and storage groups on the VNX array, use these steps in Unisphere: 1. Select the VNX array that is to be used in this solution. 2. Select Settings Network > Settings for Block. 3. Configure the IP address for network ports used for iSCSI. 4. Select Storage > Storage Configuration > Storage Pools. 5. Click Pools, and then create the storage pools for SharePoint Server 2013. 6. For each storage pool, right-click the pool and select Create LUNs to provision the iSCSI LUNs in the pool. 7. As shown in Figure 4, Thin is selected by default. Enter the user capacity and the LUN names, select the LUN IDs and the number of LUNs you want to create, and click Apply to create LUNs. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 33 Chapter 4: Solution Implementation Figure 4. Creating a LUN 8. Select Host > Storage Groups. 9. Create storage groups to unmask the LUNs to the ESXi hosts: a. Click Create and type a name for the storage group. b. Click Yes to finish the creation. c. In the prompt dialog box, click Yes to select LUNs or connect hosts. d. Click LUNs. In Available LUNs, select all the LUNs created in the previous steps, and click Add. e. Click Hosts. In Available Hosts, select the ESXi servers to be used and add them into The Hosts to be Connected. Repeat these steps for each storage group. 34 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 4: Solution Implementation Configuring FAST VP on VNX FAST VP can increase the efficiency of all disk drive resources and get better performance at a lower cost. In next-generation VNX, FAST VP enables automatic data moving between tiers with a slice granularity of 256 MB. For more information about FAST VP design considerations for the Microsoft messaging and collaboration solution, refer to the Design Guide. Enabling FAST VP is a transparent operation to Microsoft messaging and collaboration applications. No reconfiguration or downtime is necessary. For example, if you want to add FAST VP SSDs into the Exchange database pool as an extreme performance tier, complete the following steps: 1. In Unisphere, click Storage, and then select Storage Pool. 2. Select an Exchange database pool, and then click Properties. 3. Select Disks, and then click Expand to view the Expand Storage Pool dialog box. 4. Under Extreme Performance, select a RAID configuration and the number of SSDs to add into the Exchange database storage pool for tiering, as shown in Figure 5. EMC recommends using RAID 5 for the extreme performance tier in the Exchange database storage pool. 5. Under Disks, review the SSDs selected automatically for the extreme performance tier. You can choose the drives manually instead by selecting Manual. 6. Click OK. Figure 5. Expanding a storage pool in Unisphere EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 35 Chapter 4: Solution Implementation Configuring FAST Cache on VNX By using SSDs in the array as an extended read-and-write cache, FAST Cache increases IOPS and dramatically decreases storage response times compared with high cost, all SAS configuration. VNX allows caches from SAS tiers or NL-SAS tiers to FAST Cache SSDs at a page granularity of 64K. Enabling FAST Cache is a transparent operation to Microsoft messaging and collaboration applications and no reconfiguration or downtime is necessary. Refer to VSPEX Proven Infrastructure Guide for detailed steps of creating FAST Cache on the VNX. To enable FAST Cache on a specific application pool after creating FAST Cache: 1. In Unisphere, click the Storage tab, and then select Storage Pool. 2. Select a specific application pool, for example, Exchange database pool, and then click Properties. 3. To enable FAST Cache, select the Advanced tab in Storage Pool Properties and click Enabled, as shown in Figure 6. 4. Click OK. Note: The FAST Cache feature on the VNX series array does not cause an instant performance improvement. The system must collect data about access patterns and promote frequently used information into the cache. This process can take a few hours during which the performance of the array steadily improves. Figure 6. Example storage layout for VNX Enabling FAST Cache in Unisphere Figure 7 shows an example of the VNX storage layout. The number of disks used in the VSPEX private cloud pool may vary according to your customer’s requirements. For more information about the storage layout recommendations and design, refer to the Design Guide and VSPEX Proven Infrastructure Guide. Next-generation VNX does not require you to manually select specific drives as hot spares. Instead, VNX considers every unbound disk in the array to be available as a spare. VNX always selects an unbound disk that most closely matches the disk type, disk size, and location of the failing disk. For more information about spare policy, refer to the Introduction to the New EMC VNX Series White Paper. 36 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 4: Solution Implementation Figure 7. Example storage layout for VNX At this stage in the implementation process, the storage configuration required for the solution is complete. For additional details about storage implementation, refer to the VSPEX Proven Infrastructure Guide in Essential reading. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 37 Chapter 4: Solution Implementation VMware ESXi and vCenter implementation This section provides the requirements for the installation and configuration of the ESXi hosts, vCenter, and infrastructure servers required to support the architecture. Table 14 describes the tasks that must be completed. Table 14. Steps for ESXi and vCenter installation and configuration Task Description Reference Installing ESXi Install the ESXi 5.5 hypervisor on the physical servers that are being deployed for the solution. About vSphere Installation and Setup Configuring ESXi networking Configure ESXi networking including network interface card (NIC) trunking, vmkernel port, virtual machine port groups, and jumbo frames. About vSphere Networking Installing PowerPath/VE Install multipathing software PowerPath/VE on ESXi hosts. Multipathing implementation Configuring ESXi iSCSI adapters Configure ESXi iSCSI adapters to connect iSCSI disks to ESXi hosts. About vSphere Storage Connecting VMware datastores Connect the VMware datastore to the ESXi hosts deployed for the solution. About vSphere Storage Creating a virtual machine for SQL Server Create a virtual machine to host SQL Server that will be used for the vCenter Server database. Verify that the virtual server meets the hardware and software requirements. Microsoft TechNet Installing Windows on the virtual machine Install Windows Server 2012 on the virtual machine that is created to host SQL Server. Microsoft TechNet Installing SQL Server Install SQL Server on the virtual machine designated for that purpose. Microsoft TechNet Creating the vCenter host virtual machine Create a virtual machine to be used for the vCenter Server. About vSphere Virtual Machine Administration Installing vCenter guest OS Install Windows Server 2012 on the vCenter host virtual machine. N/A Updating the virtual machine Install VMware Tools, enable hardware acceleration, and enable remote console access. About vSphere Virtual Machine Administration Creating vCenter ODBC connections Create the 64-bit vCenter and 32-bit vCenter Update Manager ODBC connections. About vSphere Installation and Setup VMware Vsphere Update Manager 5.5 Documentation 38 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 4: Solution Implementation Task Description Reference Installing vCenter Server Install vCenter Server software. About vSphere Installation and Setup Installing vCenter Update Manager Install vCenter Update Manager software. VMware Vsphere Update Manager 5.5 Documentation Creating a virtual data center Create a virtual data center. About vCenter Server and Host Management Applying vSphere license keys Type the vSphere license keys in the vCenter licensing menu. About vSphere Installation and Setup Adding ESXi hosts Connect vCenter to ESXi hosts. About vCenter Server and Host Management Configuring vSphere clustering Create a vSphere cluster and move the ESXi hosts into it. About vSphere Resource Management Performing array ESXi host discovery Perform ESXi host discovery within the Unisphere console. Using EMC VNX Storage with VMware vSphere TechBook Enabling VMware High Availability, DRS, and vMotion functionality After you enable DRS, EMC recommends you use VMware vSphere DRS Affinity and Anti-Affinity rules for specific groups of virtual machines, for example, groups of web servers, which should never reside on the same host. vSphere Availability Installing the vCenter Update Manager plug-in Install the vCenter Update Manager plugin on the administration console. VMware Vsphere Update Manager 5.5 Documentation Deploying the VNX VAAI for NFS plug-in Using VMware Update Manager, deploy the VNX VAAI for NFS plug-in to all ESXi hosts. EMC VNX VAAI NFS plug-in installation HOWTO video available at YouTube. Installing and Administering VMware vSphere Update Manager For details of ESXi and vCenter installation and configuration for your VSPEX Proven Infrastructure, refer to the appropriate documents in VSPEX Proven Infrastructure Guide. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 39 Chapter 4: Solution Implementation Multipathing implementation Overview PowerPath/VE software optimizes multipathing through load-balancing algorithms. Port load balancing equalizes the I/O workload across all available channels. EMC recommends installing PowerPath/VE on VMware ESXi hosts for load balancing, path management, and I/O path failure detection. PowerPath configuration for iSCSI storage To configure multiple paths in a VMware environment for iSCSI storage on VNX, use these steps: 1. Configure the vmkernel port for iSCSI. You can configure iSCSI multipathing for storage by enabling multiple NICs. 2. Enable multiple storage processor ports on VNX and configure the IP address to communicate with the ESXi hosts. Ensure vmkernel is enabled for iSCSI. 3. Install PowerPath/VE on the ESXi servers and configure the license. PowerPath installation You can install PowerPath by using remote vCLI, VMware Update Manager or Auto Deploy. Complete the following steps to install PowerPath/VE by using remote vCLI: 1. Download the PowerPath/VE software distribution from EMC Online Support. 2. Make the offline package available for use on the local vSphere host. 3. Use the scp (secure copy) command to copy the PowerPath/VE ZIP offline package to the vSphere host. Alternatively, copy the PowerPath/VE ZIP offline package to the local vCenter datastore using vSphere client. 4. On the remote host running vCLI, type the following commands to install the PowerPath/VE package: # esxcli -s <vSphere server IP address or hostname> software vib install -d <absolute path to PowerPath package> 5. Bring the vSphere host into Maintenance mode. 6. Reboot the vSphere host onto which you are installing. 7. Take the vSphere host out of Maintenance mode. For PowerPath/VE installation and configuration for vSphere, refer to EMC PowerPath/VE installation and Administration Guide. For iSCSI multipathing configuration, refer to vSphere Storage ESXi 5.5, vCenter Server 5.5. 40 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 4: Solution Implementation Application server virtualization implementation Overview This section provides the requirements for installing and configuring the host virtual machines, which support Microsoft messaging and collaboration applications. Table 15 describes the required tasks. Table 15. Installation and configuration for application host virtual machines Task Description Reference Creating the virtual machines Create the virtual machines to be used for the Microsoft messaging and collaboration applications. Create a virtual machine Install or upgrade the integration services. Installing the guest OS for virtual machines Install Windows Server 2012 on the virtual machines. Install the guest operating system Assigning the IP address Assign IP addresses for all the networks in the virtual machine. N/A Join all the servers to the Active Directory (AD) domain. Creating administrative user accounts Create administrative accounts in the domain for the Microsoft messaging and collaboration applications. Initial deployment administrative and service accounts in SharePoint Server 2013 Install Exchange Server 2013 Using the Setup Wizard Administrator Rights and Permissions Required for Setup and Administration Creating Network Load Balancing (NLB) clusters Create software NLB or hardware NLB clusters to balance the load for Microsoft messaging and collaboration applications, such as SharePoint web servers, Lync Front End Servers, and Exchange Client Access servers. Network Load Balancing Creating virtual disks Create virtual disks to store Microsoft messaging and collaboration application data. N/A Deployment Guide For configuration details about hardware NLB, contact your vendor. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 41 Chapter 4: Solution Implementation EMC recommends that you use the VSPEX Sizing Tool and follow the recommendations in the Design Guide to determine the number and roles of virtual machines for your Microsoft messaging and collaboration solution, and the resources (processor, memory, and so on) required for each server role. Creating virtual machines Table 16 shows an example of the memory and requirements for different Microsoft messaging and collaboration application server roles used in this solution. The OS volumes of all virtual machines are stored on the VSPEX private cloud pool. Table 16. Application SharePoint Example of virtual machines Application server role vCPU Lync Server OS volume capacity (GB) OS volume IOPS No. of virtual machines Web servers 4 12 100 25 3 SQL Server 8 64 100 25 1 4 12 100 25 2 Application server (with crawler) 12 12 100 25 2 Mailbox server 12 68 300 25 8 Client Access server 8 20 100 25 4 Front End Server 4 8 100 25 3 Back End Server 1 6 100 25 1 Application server (Query-type) Exchange Memory (GB) Installing the guest OS for virtual machines Install Microsoft Windows Server 2012 Standard or Datacenter Edition on the virtual machines for Microsoft messaging and collaboration applications, and select the appropriate network and time for these virtual machines. Assigning the IP addresses Assign an IP address for each of the network adapters in all virtual machines, according to what you have planned for the IP reservation for each server. Join every server to the existing AD domain. For more information, refer to the Configuration Worksheet in Appendix A. Creating an account Creating Exchange Server 2013 accounts To deploy Exchange Server 2013, EMC recommends that you provide credentials for several different accounts. You can create these accounts in your domain and assign appropriate permissions as described in Table 17. Table 17. 42 Exchange administrative user accounts Account permission Purpose Membership in Schema Admins group Used to prepare the AD schema. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 4: Solution Implementation Account permission Purpose Membership in Domain Admins group Used to prepare the AD domains. Membership in Enterprise Admins group Used to install the first Exchange Server 2013 server in the Exchange organization. Membership in Exchange Server 2013 Organization Management role group Used when you have prepared the AD schema and have not installed the first Exchange Server 2013 server in the Exchange organization. For details about account permissions, refer to the Microsoft TechNet topic Install Exchange Server 2013 Using the Setup Wizard. Creating SharePoint 2013 accounts To deploy SharePoint 2013 on a server farm, EMC recommends that you provide credentials for several different accounts. You can create these accounts in your domain. Table 18 describes the purpose of each account. Table 18. SharePoint administrative user accounts Account Purpose SQL Server service account Used to run SQL Server. Setup user account Used for account setup and the SharePoint Configuration wizard. Server farm account or database access account Used to administer the entire SharePoint Server 2013 farm. Search service application account Used for: SharePoint Server Search service Search Admin Web Service application pool Search Query Site Settings Web Service application pool Default content access account The search service application uses this account to access content when crawling. For details about account permissions, refer to the Microsoft TechNet topic Initial deployment administrative and service accounts in SharePoint Server 2013. Creating Lync Server 2013 accounts To deploy Lync Server 2013, the account used to install and deploy the software must be a member of the local or domain level groups. Administrative tools for Lync Server 2013 require additional permissions. Table 19 describes the purpose of each account. For details about account permissions, refer to the Microsoft TechNet topic Administrator Rights and Permissions Required for Setup and Administration. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 43 Chapter 4: Solution Implementation Table 19. Creating NLB clusters Lync administrative user accounts Account Purpose SQL Server service account Used to run SQL Server. Setup user account Used for Lync Server setup and configuration. Network Load Balancing (NLB) is useful for ensuring that stateless applications, such as a web server that is running IIS, are scalable by adding additional servers as the load increases. If you have more than two web servers in SharePoint, you can add two servers to the NLB cluster and assign a virtual IP address for the Fully Qualified Domain Name (FQDN) that is used as the URL for the SharePoint web application. Similarly, you can create an NLB cluster if you have more than two Exchange Client Access servers, or more than two Lync Front End Servers. For more information, refer to Microsoft TechNet Library topic Network Load Balancing Deployment Guide. Note: In this guide, the NLB described is the native Windows software NLB. While hardware load balancers are not described in this guide, they are supported once they are implemented using the vendor’s best practice for the Microsoft messaging and collaboration solution. After you configure the NLB clusters, configure the DNS record with an address record (A record) for each SharePoint FQDN. Note: Address or A records (also known as host records) are the central records of DNS. These records link a domain to an IP address. 44 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 4: Solution Implementation Creating virtual disks Creating VMDK disks You can calculate the virtual disk layouts along with back-end VMDK topologies by using the VSPEX Sizing Tool and following the recommendations in the Design Guide. Table 20 shows an example of the storage layout for VMDK and virtual disks for this solution. Table 20. VMDK and virtual disk storage layout for SharePoint and Lync Server Application Application server role Volume name Volume size VMDK location SharePoint SQL Server ContentDB2000 2.5 TB \ContentDB\SQL\SQL.vmdk ContentDB1000 1.2 TB \ContentDB\SQL\SQL_1.vmdk ContentDB500 600 GB \ContentDB\SQL\SQL_2.vmdk ContentDB300 360 GB \ContentDB\SQL\SQL_3.vmdk ContentDB200 240 GB \ContentDB\SQL\SQL_4.vmdk ContentDBLog 800 GB \ContentDBLog\SQL\SQL.vmdk ContentDB log datastore Log of Services databases 100 GB \ServicesLog\SQL\SQL.vmdk ServiceLog datastore Data for Search databases 300 GB \ServicesData\SQL\SQL_1.vmdk ServiceData datastore Data of Config, Admin, and Misc components 200 GB \ServicesData\SQL\SQL.vmdk Application server Index partition 0 400 GB \ServicesData\APP3\IndexPart.vmdk Application server Index partition 0 Mirror 400 GB \ServicesData\APP4\IndexPart.vmdk Front End Server Lync application 300 GB \LyncData\FE\FE01.vmdk Lync \LyncData\FE\FE02.vmdk VMware datastore ContentDB datastore ServicesData datastore Lync datastore \LyncData\FE\FE03.vmdk Back End Server Lync database 500 GB \LyncData\BE\BE01.vmdk EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 45 Chapter 4: Solution Implementation To add a virtual disk, use the following steps: 1. In vSphere vCenter, right-click the SharePoint virtual machine and select Edit Settings. 2. Click Add, select Add Hardware, and then select Hard Disk. 3. Select Create a new virtual disk and specify Disk Size and Location, as shown in Figure 8. Click Next and follow the wizard to complete. Figure 8. 4. Creating a new virtual disk In the virtual machine, these disks appear as normal block SCSI devices. Select an Allocation unit size of 64 KB, as shown in Figure 9. Figure 9. Formatting disk 5. Click OK. 46 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 4: Solution Implementation Creating RDM disks In this solution, we used RDM disks for Exchange. You can calculate the number of disks required for Exchange data by using the VSPEX Sizing Tool and following the recommendations in the Design Guide. Table 21 lists the RDM disks used in this solution for Exchange. Table 21. RDM disks for Exchange Server role Volume name Volume size No. of Volumes Storage pool Exchange Mailbox server 1 Database volume 1,900 GB 4 Exchange database pool 1 Log volume 110 GB 4 Exchange log pool 1 Database volume 1,900 GB 4 Exchange database pool 2 Log volume 110 GB 4 Exchange log pool 2 Database volume 1,900 GB 4 Exchange database pool 1 Log volume 110 GB 4 Exchange log pool 1 Database volume 1,900 GB 4 Exchange database pool 2 Log volume 110 GB 4 Exchange log pool 2 Database volume 1,900 GB 4 Exchange database pool 1 Log volume 110 GB 4 Exchange log pool 1 Database volume 1,900 GB 4 Exchange database pool 2 Log volume 110 GB 4 Exchange log pool 2 Database volume 1,900 GB 4 Exchange database pool 1 Log volume 110 GB 4 Exchange log pool 1 Database volume 1,900 GB 4 Exchange database pool 2 Log volume 110 GB 4 Exchange log pool 2 Exchange Mailbox server 2 Exchange Mailbox server 3 Exchange Mailbox server 4 Exchange Mailbox server 5 Exchange Mailbox server 6 Exchange Mailbox server 7 Exchange Mailbox server 8 To add an RDM disk for an Exchange database or log volume, use the following steps: 1. In vSphere vCenter, right-click an Exchange Server virtual machine and select Edit Settings. 2. Click Add, select Add Hardware, select Raw Disk Mappings, and click Next, as shown in Figure 10. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 47 Chapter 4: Solution Implementation Figure 10. 3. Select an iSCSI native disk and click Next. 4. Follow the wizard to specify a datastore to store the LUN mapping files and a compatibility mode for this RDM disk. 5. In the virtual machine, RDM disks appear as normal block iSCSI devices. Select an Allocation unit size of 64 KB, as shown in Figure 11. Figure 11. 48 Selecting the RDM disk type Formatting the disk EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 4: Solution Implementation Application implementation This section includes information about how to implement the Microsoft messaging and collaboration solution applications into a VSPEX Proven Infrastructure. Before you implement the Microsoft messaging and collaboration solution, use the Design Guide to plan your application based on your business needs. Overview After you complete the tasks in Table 22, the new Microsoft messaging and collaboration solution environment is ready for validation and testing. Table 22. Tasks for implementing a Microsoft messaging and collaboration solution environment Task Description Reference SharePoint Installing the Microsoft SharePoint Server 2013 farm To install the Microsoft SharePoint 2013 farm: Books Online for SQL 1. Install SQL Server 2012 on the virtual machines and configure the SQL Server tempdb database. Move System Databases Server 2012 2. Install SharePoint 2013 on the virtual machines. 3. Install the latest SharePoint service pack and cumulative update. Configuring the Microsoft SharePoint Server 2013 farm Create a new SharePoint Server 2013 farm and add other servers into this farm. Install SharePoint Server 2013 across multiple servers for a three-tier farm Creating and configuring the Search service application Create a SharePoint Search application. Create and configure a Search service application in SharePoint Server 2013 Creating the Web application Create a Web application. Create a web application in SharePoint Server 2013 Implementing a SharePoint Publishing Portal Create a portal for publishing usage in the SharePoint Server 2013 farm. Create a site collection in SharePoint Server 2013 Implementing a SharePoint Document Management Portal Create a portal for document management use. Create a site collection in SharePoint Server 2013 Provisioning SharePoint services Provision enterprise services in the SharePoint Server 2013 farm. Manage service applications in SharePoint Server 2013 Deploying customizations Deploy the customer’s customizations, including webparts, workflow, forms, and solutions for the SharePoint Server 2013 farm. Vendor deployment guide EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 49 Chapter 4: Solution Implementation Task Description Reference Starting full crawl Edit the content sources and run a full crawl for SharePoint. Manage crawling in SharePoint Server 2013 Creating Search Center and an incremental crawl Create a Search Center under the root site collection and configure an incremental crawl schedule. Create a Search Center site in SharePoint Server 2013 Configuring the user profile synchronization service and My Site Create and configure the user profile synchronization service and My Site to manage user information. Synchronize user and group profiles in SharePoint Server 2013 Exchange Verifying predeployment with Jetstress Run Jetstress to verify the disk subsystem performance. Microsoft Exchange Jetstress 2013 Preparing Active Directory Prepare Active Directory for the Exchange organization. Prepare Active Directory and Domains Installing the Exchange Server 2013 Mailbox server role 1. Install the Exchange Server 2013 Mailbox server role. Deploy a New Installation of 2. Install the Exchange Server 2013 service pack and update rollup. Mailbox Server Installing the Exchange Server 2013 Client Access server role 1. Install the Microsoft Exchange Server 2013 Client Access server role. Deploy a New Installation of 2. Install the Exchange Server 2013 service pack and update rollup. Deploying the database availability group Deploy DAG and create multiple copies for each mailbox database to provide high availability for Exchange mailbox databases. Exchange Server 2013 Exchange Server 2013 Client Access Server Managing Database Availability Groups Managing Mailbox Database Copies Lync 50 Preparing the Infrastructure and Systems Preparing the Infrastructure and systems 1. Install required services. Designing, defining, and configuring the topology 1. Use the Planning Tool to design the topology. Designing the Topology by 2. Use the Topology Builder to configure the topology. Defining and Configuring 3. Create the file share for Lync Server. Finalizing and 2. Prepare Active Directory. 3. Install Lync Server Administrative Tools. Using the Planning Tool the Topology Implementing the Topology Design EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 4: Solution Implementation Task Description Reference Installing Lync Server 2013 on each Front End Server 1. Install the Local Configuration Store. Setting Up Front End Servers and Front End Pools 2. Set up Lync Server components. 3. Request, install, or assign certificates. Start services on each Front End Server Installing the SharePoint Server 2013 farm Use the Lync Server Deployment wizard to start the services. Setting Up Front End Servers and Front End Pools Before you install SharePoint Server 2013, ensure that you have created the required accounts by using appropriate permissions. Follow these steps to install SharePoint Server 2013: 1. Install a SharePoint Server 2013 farm. 2. Configure a search topology. 3. Implement a SharePoint Publishing Portal. 4. Implement a SharePoint Document Management Portal. 5. Run a full crawl. 6. Create a Search Center site and schedule an incremental crawl. For detailed installation information, refer to EMC VSPEX for Virtualized Microsoft SharePoint Server 2013 with VMware vSphere Implementation Guide. EMC recommends that you install SQL Server on the SQL Server virtual machine first before installing any SharePoint hosts. Installing Exchange Server 2013 Complete these major tasks for Exchange Server 2013 installation: 1. Verify pre-deployment with Jetstress. 2. Prepare Active Directory. 3. Install the Exchange Server 2013 Mailbox server roles. 4. Install the Exchange Server 2013 Client Access server roles. 5. Deploy the database availability group. For detailed installation information, refer to EMC VSPEX for Virtualized Microsoft Exchange Server 2013 with VMware vSphere Implementation Guide. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 51 Chapter 4: Solution Implementation Installing Lync Server 2013 This section provides information about how to implement Lync Server 2013 in a VSPEX Proven Infrastructure. Installing SQL Server for Lync Server Before you install the Lync system, install a SQL Server 2012 instance on a separate virtual machine for the Central Management Store of the Lync system. Preparing Active Directory for the Lync Server 2013 Before you prepare Active Directory, first, install the administrative tools for Lync Server and Active Directory. After that, follow these steps in the Deployment wizard to prepare Active Directory: 1. Prepare the schema. 2. Verify the replication of the schema partition. 3. Prepare the current forest. 4. Verify the replication of the global catalog. 5. Prepare the current domain. 6. Verify the replication in the domain. 7. Add users to provide administrative access to the Lync Server Control Panel. Follow the Deployment Wizard and finish all steps in Active Directory Preparation, as shown in Figure 12. Then create a new topology for Lync system using Topology Builder. Figure 12. 52 Deployment wizard for Lync Server 2013 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 4: Solution Implementation Building and publishing a topology To build and publish a topology, follow these steps: 1. Start Topology Builder and create a new topology, as shown in Figure 13. Figure 13. 2. Topology builder: New topology Use the wizard to finish the new topology build and then publish this topology in SQL Server, as shown in Figure 14. Figure 14. Topology builder: Publishing EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 53 Chapter 4: Solution Implementation Installing Lync Server After you successfully publish the topology, install Lync Server, as shown in Figure 15. Figure 15. Deployment Wizard: Installing Lync Server To install a Lync Server, follow these steps. 1. Install the Local Configuration Store. 2. Set up Lync Server components. 3. Request, install, or assign certificates. 4. Start services (if all services start successfully, this Lync Server is installed correctly). Note: Repeat these steps on each Front End Server, as shown in Figure 16. 54 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 4: Solution Implementation Figure 16. Deployment Wizard: Steps to install a Lync Server For more information about Lync Server 2013 installation, refer to Deploying Lync Server 2013. Implementing collaboration function Yammer To integrate Yammer with the SharePoint Server 2013 environment, perform the following key steps: 1. Remove the SharePoint Server social Web parts from My Site and Team Site. 2. Hide the user interface controls that provide social functionality. 3. Install and configure the Yammer applications for SharePoint. For more detailed configuration guidelines, refer to the Microsoft white paper Integrate Yammer with on-premises SharePoint 2013 environments. Skype Lync Server 2013 supports connectivity with Skype. Use Lync Server 2013 to add Skype contacts by using the Microsoft account. Skype clients can also add Lync Server users to their contact list. After configuring the necessary policies and settings on Lync Server, Lync Server and Skype users can use instant messaging, view each other’s presence, and initiate audio calls. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 55 Chapter 4: Solution Implementation Follow these steps to provision and use Lync-Skype connectivity: 1. Access the Lync Server public IM connectivity provisioning site. 2. Enable Lync-Skype connectivity. 3. Use Lync-Skype connectivity as an end user. For more detailed configuration guidelines, refer to the Microsoft TechNet topic Provisioning Guide for Lync-Skype Connectivity. Site Mailboxes Before you begin to configure Site Mailboxes, consider the following information: Exchange Server 2013 must be installed and functional. Uninstall previous Exchange Web Services from SharePoint servers. User profile synchronization must be configured in the farm. The application management service application must be configured in the farm. To configure SharePoint for Site Mailboxes in SharePoint Server 2013, perform the following tasks: 1. Install the Exchange Server Web Services API on each web server in the SharePoint Server 2013 farm. 2. Establish OAuth Trust and Service Permissions on SharePoint Server 2013. To configure Exchange for Site Mailboxes in Exchange Server 2013, establish OAuth Trust and Service Permission on Exchange. For more configuration details, refer to the Microsoft TechNet topic Configure site mailboxes in SharePoint Server 2013. Backup and recovery implementation All VSPEX solutions are sized and tested with EMC powered backup and recovery products, including VMware vSphere Data Protection Advanced (VDP-A), EMC Avamar, and EMC Data Domain. If your solution includes backup and recovery components, refer to the following documentation for detailed information on implementing your backup and recovery solution: 56 EMC Backup and Recovery Options for VSPEX for Virtualized Microsoft SharePoint 2013 Design and Implementation Guide EMC Backup and Recovery for VSPEX for Virtualized Microsoft Exchange 2013 Design and Implementation Guide EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 5: Solution Verification Chapter 5 Solution Verification This chapter presents the following topics: Baseline infrastructure verification .......................................................................... 58 Application performance verification .......................................................................62 Backup and recovery verification ............................................................................. 67 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 57 Chapter 5: Solution Verification Baseline infrastructure verification Overview This section lists items that you need to review after configuring the solution. Verify the configuration and functionality of specific aspects of the solution, and ensure that the configuration supports core availability requirements. Table 23 describes the tasks that you should complete when verifying the VSPEX installation. Table 23. Tasks for verifying the VSPEX Proven Infrastructure installation Task Description Reference Verifying ESXi functionality Verify the basic ESXi functionality of the solution with a postinstallation checklist. Using EMC VNX storage Verifying redundancy of the solution components Verify the redundancy of the solution components: with VMware vSphere VMware.com Vendor documentation Storage ESXi host Network switch Verifying the Microsoft messaging and collaboration application configurations in the VSPEX Proven Infrastructure Verify the configuration of SharePoint, Exchange, and Lync Server. N/A Monitoring the health of the VSPEX Proven Infrastructure for virtualized Microsoft messaging and collaboration solutions Use the tools to monitor the VSPEX Proven Infrastructure’s health, as detailed in Table 24. Using EMC VNX storage with VMware vSphere View diagnostic logs in SharePoint Server 2013 View timer job status in SharePoint Server 2013 Server Health and Performance Health Configuration in Lync Server 2013 Unisphere: Unified Storage Management Solution for the New VNX Series Verifying VMware ESXi functionality EMC recommends that you verify the ESXi configurations before deploying to production. For more detailed information, refer to appropriate documents in VSPEX Proven Infrastructure Guide. 58 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 5: Solution Verification Verifying solution components redundancy To ensure that the various components of the solution maintain availability requirements, it is important to test specific scenarios related to maintenance or hardware failure. EMC recommends that you verify redundancy of the solution components including storage, ESXi hosts, and network switches. For detailed steps, refer to the appropriate documents in VSPEX Proven Infrastructure Guide. Verifying Microsoft SharePoint Server 2013 messaging and To ensure the SharePoint Server 2013 farm is running smoothly in the VSPEX collaboration infrastructure, use these steps to verify and monitor the SharePoint configuration: solution 1. Turn off the web servers one at a time, then browse the SharePoint site with configuration the FQDN URL, and ensure these websites can be accessed. 2. Monitor the crawl log regularly to ensure the crawl is completed. 3. Verify that you can get the search results by submitting search queries to the search center. Exchange Server 2013 To ensure the Exchange DAG is working smoothly, verify the DAG configuration: 1. Use the following command to verify on which Mailbox servers the Exchange databases are activated: Get-MailboxDatabaseCopyStatus –Server <Server_Name> If the status is Mounted, it means the database is active on this Mailbox server; if the status is Healthy, it means this is a passive database on this Mailbox server. Normally, the active databases are hosted on different Mailbox servers as shown in Figure 17. Figure 17. Verifying the DAG configuration 2. Turn off one Mailbox server to simulate a failure. 3. Monitor the database copy status to verify that the DAG detects the failure as shown in Figure 18, and that the DAG automatically fails over the affected databases to another Mailbox server that hosts a passive copy of these databases. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 59 Chapter 5: Solution Verification Figure 18. 4. Verifying that the DAG detects the failure Verify that users can access the mailbox after the database is activated on another Mailbox server. For more information, refer to the Microsoft TechNet topic Monitoring Database Availability Groups. Lync Server 2013 To ensure Lync Server 2013 is running smoothly, perform the following tasks to verify the Lync Server configuration: 1. Check Lync-related services on each Lync Servers and make sure they are at the running state. 2. Log on to the Lync Server control panel to check the server status. 3. Turn off one of the Front End Servers and check if client activities are still functional. For more information, refer to the Microsoft TechNet topic Monitoring and Health Configuration Monitoring the solution’s health Health monitoring measures the reliability, stability, and performance of the entire VSPEX Proven Infrastructure for virtualized Microsoft messaging and collaboration solution. Table 24 lists some tools for monitoring and troubleshooting a VSPEX solution. Table 24. 60 Monitoring tools Tools Description esxtop The esxtop tool provides a realtime view (updated every five seconds, by default) of ESXi hypervisor performance metrics, such as CPU. It is important that you understand the performance for hypervisor in order to measure or troubleshoot the SharePoint performance-related issues. Unisphere Analyzer Unisphere Analyzer software is preloaded on all VNX storage systems with the FLARE/block bundles (or later). It is easy to monitor, collect, and analyze all aspects of storage related data from it. Lync monitor reports A set of standard reports that are published by Microsoft SQL Server Reporting Service. These reports, which are accessible by using a Web browser, provide usage, call diagnostic information, and media quality information, all based on call detail recording (CDR) and Quality of Experience (QoE) records stored in the CDR and QoE databases. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 5: Solution Verification Tools Description Exchange diagnostic logging The Exchange diagnostic logging level determines which events are written to the Application event log in Event Viewer. The default logging level is 0 (lowest). You can increase the logging level when you troubleshoot a specific issue. EMC recommends that you return the logging level to the default setting after you complete the troubleshooting activities. SharePoint Health Analyzer You can use this built-in feature to analyze and resolve problems in these areas: security, performance, configuration, and availability. Health Analyzer rules are predefined and run at scheduled intervals, such as hourly, daily, weekly, and monthly. If an error is detected, the corresponding rule is triggered. Each rule has a brief explanation for the error and provides you with a link to a detailed article with steps to resolve the problem. You can re-run the rule to verify the resolution. If the error does not appear in the list, the problem is resolved. Event Viewer Event Viewer is a Microsoft Management Console (MMC) snap-in. It lets you browse and manage event logs, which is handy for troubleshooting problems. You can filter for specific events across multiple logs, and reuse useful event filters as custom views. Unified Logging System (ULS) logs If there are any error messages in the event log, you can use ULS logging in SharePoint to troubleshoot and identify the error. The ULS log collects data at varying levels depending on the log settings. You can use Windows PowerShell to filter, display, and output the data to a data grid with which you can filter, sort, group, and export data to Microsoft Excel 2010. For detailed steps, refer to the Microsoft TechNet topic View diagnostic logs in SharePoint Server 2013. Timer job status A timer job runs a specific Windows service for Microsoft SharePoint Server 2013. The timer job contains a definition of the service to run and specifies how frequently the service is started. The Windows SharePoint Services Timer v4 service (SPTimerV4) runs timer jobs. Many features in SharePoint Server 2013 rely on timer jobs to run services according to a schedule. You can view the status of running timer jobs through the Central Administration website. Microsoft Windows performance counters By using Windows performance counters, you can analyze bottlenecks in areas such as CPU utilization, memory, disk I/O, and network I/O. For more information on performance counters and thresholds in the SharePoint Server 2013 farm, refer to the TechNet topic View diagnostic logs in SharePoint Server 2013 EMC recommends that you use the test tools to verify the performance for the entire Microsoft messaging and collaboration solution environment. For details about performance verification and test methodology, refer to the Design Guide. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 61 Chapter 5: Solution Verification Application performance verification In this section, we provide an example of verifying a virtualized Microsoft messaging and collaboration solution in the VSPEX proven infrastructure. Use this example to measure the performance of all applications to ensure that the VSPEX Proven Infrastructure meets your business requirements. Before you start to verify your own solution, EMC recommends that you read the Design Guide to understand the test methodology better. In this example, we verified that our Microsoft messaging and collaboration solution can support the user profile, as shown in Table 25. Table 25. User profile Question Answer Included number of years’ growth? 1 Annual growth rate (%)? 11% SharePoint How many SharePoint Server 2013 farms do you plan to host in your VSPEX Proven Infrastructure? 1 SharePoint Server 2013 farm 1 Is the SharePoint Web application going to be accessed globally? No Initial farm size (GB)? 4,000 Number of SharePoint users? 9,000 User concurrency at peak (%)? 15 What is the main purpose of the SharePoint Web application? Publishing Portal or Document Management Portal Do you use or intend to use the My Site function? Yes or No What is the percentage of total users who will create My Site? 100% What is the quota for a single My Site (MB)? 100 Do you intend to enable FAST VP? No Do you heavily rely on the SharePoint search function? Yes Exchange 62 Number of mailboxes? 9,000 Maximum mailbox size (GB)? 1.5 GB Mailbox IOPS profile (messages sent/received per mailbox per day)? 0.101 IOPS per mailbox (150 messages sent/received per mailbox per day) DAG copies (including active copy)? 2 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 5: Solution Verification Question Answer Deleted Items Retention (DIR) Window (days)? 14 Backup/Truncation Failure Tolerance (days)? 3 Lync Number of Lync client users? 9,000 Workload? High Do you need Back End Server (SQL Server) mirror? No Key metrics After you identify the business requirements, identify testing key metrics to capture and the required thresholds for each metric when running the application verification tests. Table 26 lists the detailed key metrics for each Microsoft messaging and collaboration solution application. Table 26. Example of key metrics for application performance testing Application Performance counters Target values SharePoint Requests per second (RPS) More than 25 Operation duration Less than 3 seconds Achieved Exchange transactional IOPS (I/O database reads/sec + I/O database writes/second) Number of mailboxes * Exchange Server 2013 user IOPS profile Exchange In this example, 10,000 × 0.101 = 1,010 Lync Server Configuring the test tools I/O database reads/second N/A (for analysis purpose) I/O database writes/second N/A (for analysis purpose) Total IOPS (I/O database reads/sec + I/O database writes/sec + Background Database Maintenance (BDM) reads/second + I/O log replication reads/second + I/O log writes/second) N/A (for analysis purpose) I/O database reads average latency (ms) Less than 20 ms I/O log writes average latency (ms) Less than 10 ms Logical disk read latency (ms) Less than 10 ms Logical disk write latency (ms) Less than 10 ms SharePoint VSTS In this VSPEX Proven Infrastructure solution, we used Microsoft Visual Studio Team System (VSTS) in conjunction with code to simulate real-world SharePoint user activity. For sample code for SharePoint performance testing, refer to EMC VSPEX for Virtualized Microsoft SharePoint Server 2013 with VMware vSphere Implementation Guide. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 63 Chapter 5: Solution Verification Microsoft Exchange Server Jetstress 2013 Tool In this VSPEX Proven Infrastructure solution, we used the Microsoft Jetstress Tool to verify the Exchange storage design. The Jetstress Tool simulates Exchange I/O at the database level by interacting with the Extensible Storage Engine (ESE) database technology (also known as Jet) on which Exchange is built. To build the Jetstress test environment, follow these steps: 1. Install the guest OS on the virtual machines in your test environment used for Exchange Mailbox servers and provision storage to these virtual machines. Note: You do not need to install Exchange Server 2013 on your virtual machines to run the Jetstress workload simulation. 2. Install Jetstress on the virtual machines. 3. Populate the Jetstress databases according to your requirements. 4. Run the Jetstress tests and analyze the report. Lync Server 2013 Stress and Performance Tool Before using the Lync Server 2013 Stress and Performance Tool to test the Lync Server performance, you must successfully set up and configure Lync Server 2013. To run the Lync Server 2013 Stress and Performance Tool, perform the following steps: 64 1. Install Lync Server 2013 Stress and Performance Tool on the test clients. 2. Start the User Provisioning Tool and create users and contacts. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 5: Solution Verification Figure 19 shows the User Provisioning Tool interface. Figure 19. 3. User Provisioning Tool interface Start User Profile Generator, and then configure the user profile on the General Scenarios tab, as shown in Figure 20. The default user percentage of in this test scenario is: Instant messaging (94 percent) Audio conference (3 percent) Application sharing (2 percent) Data collaboration (1 percent) In this solution, we configured three test clients (Client0, Client1, and Client2) to simulate the workload. We set the workload to High, enabled Ad-hoc to simulate the conferences that will be created throughout the hour, and enabled Large Conf to simulate the large conference scenario. EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 65 Chapter 5: Solution Verification Figure 20. Configuring Lync Server test scenarios 4. Click the Summary tab and then click Generate Files to generate load profile files for simulation. 5. After the files are generated, copy those profile files to the C:\Program Files\Microsoft Lync Server 2013\LyncStressAndPerfTool\LyncStress folder on each of the three test clients. 6. Open the command line window and type the following command on each test client to start the simulation: RunclientN.bat "C:\Program Files\Microsoft Lync Server 2013\LyncStressAndPerfTool\LyncStress" Note: Change the letter N to the client number (0, 1, or 2). For more detailed steps on configuring this tool, refer to Microsoft TechNet topic Lync Server 2013 Stress and Performance Tool. 66 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 5: Solution Verification Test results After you get the test results, interpret your results based on the key metrics. In the example in Table 27, you can see that all the key metrics have been achieved, which means that the current Microsoft messaging and collaboration solution environment can meet the business requirements. Table 27. Detailed performance results Application Performance counters Test results SharePoint Requests per second (RPS) 35.9 Browse operation duration 0.19 seconds Modify operation duration 0.72 seconds Search operation duration 1.07 seconds Upload operation duration 0.53 seconds Achieved Exchange transactional IOPS (I/O database reads/sec + I/O database writes/sec) 1,483 I/O database reads/sec 1,034 I/O database writes/sec 449 Total IOPS (I/O database reads/sec + I/O database writes/sec + BDM reads/sec + I/O log replication reads/sec + I/O log writes/sec) 1,935 I/O database reads average latency (ms) 18.0 ms I/O log writes average latency (ms) 1.26 ms Total IOPS 523 Logical disk read latency (ms) 4.25 ms Logical disk write latency (ms) 1 ms Exchange Lync Server Backup and recovery verification All VSPEX solutions are sized and tested with EMC powered backup and recovery products, including VMware vSphere Data Protection Advanced (VDP-A), EMC Avamar, and EMC Data Domain. If your solution includes backup and recovery components, refer to the following documentation for detailed information on implementing your backup and recovery solution: EMC Backup and Recovery Options for VSPEX for Virtualized Microsoft SharePoint 2013 Design and Implementation Guide EMC Backup and Recovery for VSPEX for Virtualized Microsoft Exchange 2013 Design and Implementation Guide EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 67 Chapter 5: Solution Verification 68 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 6: Reference Documentation Chapter 6 Reference Documentation This chapter presents the following topics: EMC documentation .................................................................................................70 Other documentation ............................................................................................... 70 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 69 Chapter 6: Reference Documentation EMC documentation The following documents, available on the EMC Online Support or EMC.com websites, provide additional and relevant information. If you do not have access to a document, contact your EMC representative: VNX Unified Installation Guide VNX Installation Assistant for File/Unified Worksheet Introduction to the New EMC VNX Series Unisphere: Unified Storage Management Solution for the New VNX Series EMC FAST VP for Unified Storage Systems EMC PowerPath/VE installation and Administration Guide Using EMC VNX Storage with VMware vSphere TechBook EMC VNX Host Connectivity Guide for VMware ESX Server EMC Backup and Recovery Options for VSPEX for Virtualized Microsoft SharePoint 2013 Design and Implementation Guide EMC Backup and Recovery for VSPEX for Virtualized Microsoft Exchange 2013 Design and Implementation Guide VSPEX with EMC Backup and Recovery for Private Cloud and End User Computing solutions Design and Implementation Guide Other documentation For documentation on the Microsoft messaging and collaboration solution, refer to the Microsoft website at Microsoft.com. Microsoft messaging and collaboration solution Microsoft Lync Server 2013 70 Refer to the following topics for Microsoft messaging and collaboration solutions. Configure site mailboxes in SharePoint Server 2013 Integrate Yammer with on-premises SharePoint Server 2013 environments Provisioning Guide for Lync-Skype Connectivity Refer to the following topics for Lync Server 2013. Administrator Rights and Permissions Required for Setup and Administration Deploying Lync Server 2013 Designing the Topology by Using the Planning Tool Defining and Configuring the Topology Finalizing and Implementing the Topology Design Lync Server 2013 Stress and Performance Tool Monitoring and Health Configuration EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Chapter 6: Reference Documentation Microsoft SharePoint Server 2013 Microsoft Exchange Server 2013 VMware vSphere 5.5 Planning for Archiving Preparing the Infrastructure and Systems Scenarios for the Director Setting Up Front End Servers and Front End Pools Refer to the following topics for SharePoint Server 2013. Books Online for SQL Server 2012 Create a Search Center site in SharePoint Server 2013 Create a site collection in SharePoint Server 2013 Create a web application in SharePoint Server 2013 Initial deployment administrative and service accounts in SharePoint Server 2013 Install SharePoint Server 2013 across multiple servers for a three-tier farm Manage crawling in SharePoint Server 2013 Manage service applications in SharePoint Server 2013 Move System Databases Synchronize user and group profiles in SharePoint Server 2013 View diagnostic logs in SharePoint Server 2013 View timer job status in SharePoint Server 2013 Refer to the following topics for Exchange Server 2013. Client Access Server Deploy a New Installation of Exchange Server 2013 Install Exchange Server 2013 Using the Setup Wizard Mailbox Server Managing Database Availability Groups Managing Mailbox Database Copies Monitoring Database Availability Groups Prepare Active Directory and Domains Server Health and Performance Refer to the following topics for VMware vSphere 5.5. About vCenter Server and Host Management About vSphere Installation and Setup About vSphere Networking EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 71 Chapter 6: Reference Documentation About vSphere Resource Management About vSphere Storage About vSphere Virtual Machine Administration Installing and Administering VMware vSphere Update Manager Using EMC VNX Storage with VMware vSphere TechBook VMware vSphere Update Manager 5.5 Documentation vSphere Availability Note: The links provided were working correctly at the time of publication. 72 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Appendix A: Configuration Worksheet Appendix A Configuration Worksheet This appendix presents the following topic: Configuration worksheet for Microsoft Messaging and Collaboration solution ........74 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 73 Appendix A: Configuration Worksheet Configuration worksheet for Microsoft messaging and collaboration solution Before configuring a Microsoft messaging and collaboration solution, you need to gather some customer-specific configuration information such as IP addresses, hostnames, and so on. The following tables provide a worksheet that you can use to record the information. You can also print and use the worksheet as a customer “leave behind” document for future reference. To confirm the customer information, cross-reference with the EMC VNX Installation Assistant for File/Unified Worksheet. Table 28. Common server information Server name Purpose Primary IP Domain Controller DNS Primary DNS Secondary DHCP NTP SMTP SNMP vCenter Server Web server 01 Web server 02 Web server 03 Web server 04 Web server 05 Application server 01 Application server 02 Application server 03 Application server 04 SQL Server Exchange Mailbox server 01 … 74 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Appendix A: Configuration Worksheet Server name Purpose Primary IP Exchange Mailbox server 08 Exchange Client Access server 01 … Exchange Client Access server 08 Lync Front End Server 01 Lync Front End Server 02 Lync Front End Server 03 Lync Back End Server Table 29. ESXi server information Server name Purpose Primary IP Private net (storage) addresses ESXi Host 1 ESXi Host 2 … Table 30. Array information Information to be collected Name or IP addresses Array name Root password NAS admin password CS0 Primary hostname CS1 Secondary hostname (if applicable) CS0 Primary IP address CS1 Secondary IP address (if applicable) SPA IP address SPB IP address Virtual machine infrastructure pool name EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 75 Appendix A: Configuration Worksheet Information to be collected Name or IP addresses Virtual machine infrastructure NFS datastore name Content databases storage pool name Content databases datastore name SharePoint services pool name SharePoint services datastore name SharePoint My Site pool name SharePoint My Site datastore name Exchange datastore name Lync datastore name Table 31. Name Network infrastructure information Purpose Subnet mask IP Default gateway Ethernet Switch 1 Ethernet Switch 2 … Table 32. Name VLAN information Network purpose VLAN ID Allowed subnets Virtual Machine Networking Management NFS networking vMotion Table 33. Account Service accounts Purpose Password (optional, secure appropriately) Windows Server administrator Array administrator SharePoint Server farm account 76 EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide Appendix A: Configuration Worksheet Account Purpose Password (optional, secure appropriately) SQL Server administrator Lync Server administrator Exchange Server administrator Table 34. URL SharePoint URL configuration Purpose Cluster IP address SharePoint web application URL1 SharePoint web application URL2 … EMC VSPEX for Microsoft Messaging and Collaboration Solution with VMware vSphere Enabled by EMC Next-Generation VNX and EMC Powered Backup Implementation Guide 77