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QoS Monitoring and Quality of 4G Services in Latvia Elmars Lipenbergs Head of Quality of Service division, Electronic Communications and Post Department, Public Utilities Commission of Latvia Regional Expert Workshop for Europe on “New Issues in QoS Measuring and Monitoring”, 25-26 November 2015, Bologna, Italy UNIVERSAL SERVICE DIRECTIVE UNIVERSAL SERVICE DIRECTIVE Article 22.2 National regulatory authorities may specify, inter alia, the quality of service parameters to be measured and the content, form and manner of the information to be published, including possible quality certification mechanisms, in order to ensure that end-users, including disabled end-users, have access to comprehensive, comparable, reliable and user-friendly information… 2 REGULATORY ACTS FOR THE QoS REQUIREMENTS • Regulations Regarding Quality Requirements of Electronic Communications Services, Submission and Publishing of Quality Reports; • Quality Measurement Methodology of Electronic Communications Services; • Regulations Regarding the General Authorisation. 3 THE “DIGITAL DIVIDEND” AUCTION The European Union member states intend to make this band of auctioned frequencies available for broadband mobile communications to provide Internet access services, especially in rural areas, after switching to digital television • The rights to commercially use 791.0 MHz – 821.0 MHz/832.0 MHz – 862.0 MHz bands of radio spectrum in the Republic of Latvia were offered to three auction winners. Each auction winner was granted the rights to commercially use only one part of the auctioned radio spectrum in the Republic of Latvia for 18 years from July 1, 2015 4 Progress in 4G networks development Activities of Latvian operators developing the 4G networks 2012 2013 2014 2015 • «Latvijas Mobilais Telefons» - some places in largest cities and in capital Riga 1,8 GHz • «Latvijas Mobilais Telefons» - development of the LTE network in some places around the country • «Tele2» - some places in capital Riga • «Latvijas Mobilais Telefons» - active development of the LTE network • «Tele2» - active development of the LTE network +2,6 GHz • «Latvijas Mobilais Telefons» - continuing development of the LTE network • «Tele2» - active development of the LTE network • «BITE Latvija» - some places in capital Riga and around the Riga and some places in largest cities (LTE+) +DD 800 MHz 5 4G coverage map 2013 – «Latvijas Mobilais Telefons» 6 4G coverage map 2015 – «Latvijas Mobilais Telefons» 7 4G coverage map 2015 – «Tele2» 8 4G coverage map 2015 – «BITE Latvija» 9 ITEST measurement principles Measurement System web page Measurement System web server and measurement software Measurement initialization Network termination point IP Network Terminal equipment/ Test computer ITEST Latvian QoS measurement Internet server Exchange Point Measurement data flow – test packets Measurement software engine supported by Visualware Inc. 10 Internet services coverage by technologies 2014 DATA TRANSMISSION SERVICES AVAILABILITY BY TECHNOLOGIES* (%) 100% [VĒRTĪBA] 90% 80% [VĒRTĪBA] [VĒRTĪBA] 70% 3G 2G [VĒRTĪBA] 60% 4G 50% 40% 30% [VĒRTĪBA] 20% 10% [VĒRTĪBA] [VĒRTĪBA] [VĒRTĪBA] 0% BITE Latvija LMT Tele2 *QoS regular measurements data 31DEC2014 11 Internet services coverage by technologies 2015 DATA TRANSMISSION SERVICES AVAILABILITY BY TECHNOLOGIES* (%) 100% 4G [VĒRTĪBA] 90% [VĒRTĪBA] [VĒRTĪBA] 3G 80% 70% 2G 60% 50% [VĒRTĪBA] 40% [VĒRTĪBA] 30% 20% [VĒRTĪBA] 10% [VĒRTĪBA] 0% BITE Latvija [VĒRTĪBA] [VĒRTĪBA] LMT Tele2 *QoS regular measurements data 30SEP2015 12 Data transmission speed values AVERAGE DOWNLOAD SPEED* (Mbps) 24.65 25.00 2G 21.02 20.00 3G 15.82 15.00 4G 10.00 6.38 5.57 5.00 4.23 0.97 0.16 0.14 0.00 Bite Latvija LMT Tele2 *QoS regular measurements data 30SEP2015 13 Internet monitoring measurements* made by SPRK *SPRK QoS measurements data 2015 14 Internet measurements* places made by SPRK across country in 2015 *QoS regular measurements data 31OKT2015 15 THANK YOU FOR ATTENTION Elmars Lipenbergs @-mail: [email protected] Regional Expert Workshop for Europe on “New Issues in QoS Measuring and Monitoring”, 25-26 November 2015, Bologna, Italy