Download Presentation #1 - Lauran Technology

Lauran Technology
Introducing:
“Enterprise Infrastructure”
(Optimization from Screen to Screen)
Today, Lauran Technology provides the benchmark in
electronic communication systems; a foundation that
includes communication electronics and a highly managed
wiring infrastructure.
Now we are “raising the bar” and announcing a new
standard for excellence for this foundation ….
“Enterprise Infrastructure”
• LAN/WAN/Electronics
• Network Services
• Desktop Services
Types of Services
Business Applications
Desktop Services
Network Services
Communication Services
(LAN/WAN/Electronics)
LAN/WAN/Electronics
Traditional LTC Scope of Supply:
• Wiring Infrastructure
– Voice
– Data
• Networking Electronics
– LAN
– WAN
• Services
Network Services
Enterprise Network Services
Includes Planning, Design and Implementation
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•
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•
•
•
•
•
•
User Logon Validation (NT)
File and Print Services (NT)
Enterprise Messaging (Exchange)
Data Warehousing (SQL)
Web Publishing (IIS)
Legacy Host Integration (SNA)
Asset Management and Software Distribution (SMS)
Secure Internet Access (Proxy)
Etc. ….
Desktop Services
• Complete Desktop Rollout
– O/S Installation and customization
– O/A Application Installation
• Word Processor
• Spreadsheet
• Messaging Client
• Complete Desktop Support
– Hardware
– Software
• System Management Server
– Asset Management
– Software Distribution
– Remote Support
• Helpdesk Support
.... and more!
LTC Scope of Supply Includes:
• Value-Added Services
• Value-Added Partners
Value-Added Services
• Ongoing Support
– Support agreements
• Block Time
• “One Time” service calls
– Remote Network Monitoring/Management
– LauranTech Link Support Channel
• Web Based channel Technology
• Updated individualized support information
– Updated drivers, patches, hot fixes
– Latest News and Information related to your environment
• Client Documentation
FUTURE
Value-Added Partners
• Application Programming
• Web (Intra/Inter/Extranet) Development
• Internet Service offerings (ISP Services)
– Web Hosting
– E-mail forwarding
– Internet based IP address assignment
• Total Helpdesk Solution (Outsourcing)
The “Model”
Business Application
Enterprise Infrastructure
Desktop Services
Network Communications
Network Services
Value Added Support Services
Ongoing Support
Block Time Agreements
“One Shot” Support Calls
LauranTech Link
(Web Channel)
Latest LauranTech Info
Customized Support Info
Client Documentation
(LAN/WAN/Electronics)
Value Added Partners
(Future)
Application Programming
Web Development
ISP Services
Total Helpdesk Solution
Client Classifications
Three Types of Clients
• Type C
– Service Level Break and Fix
• Type B
– Individual Components of the Type A Client
• Type A
– Complete Enterprise Infrastructure
Service Level Break and Fix
(Type C Client)
Providing Service Level Support to Clients on a case by
case basis: One Time or Contractual basis
(Value Added Services)
Examples:
•Mail Server Not Sending Mail
• DHCP Server Not working
•Desktop Keeps Rebooting
•Router Down
•Network Printer Not Responding
Individual Components
(Type B Client)
• Communication Services - Wiring
• Network Services- MS BackOffice
• Desktop Services - Machines on Desks
Complete Enterprise Infrastructure
(Type A Client)
• Everything!
(except the Core Business Application)
“Increased Revenue per Project/Client,
and
Increased LTC Value to the Client”
Our “Beta” Test Site
• Traditional LauranTech Scope:
• LAN/WAN/RAS/Cabling
• Project Additions
• Service Agreement
– (Routers & Switches via Modem)
• Total
$106,000
$ 20,000
$ 5,000/yr.
__________
$131,000
Our “Beta” Test Site
• Expanded LauranTech Scope:
• Traditional LTC Scope
– Project Management
$131,000
$ 60,000
• Network Services
• Desktop Services
$ 35,000
$ 10,000
• Network/Desktop Service Agrmt.
• Outlook Customization
$ 19,000/yr.
$ 3,000
• Expanded Scope Total
$258,000
Lauran Technology
Corporation
“Enterprise Infrastructure”