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Lauran Technology Introducing: “Enterprise Infrastructure” (Optimization from Screen to Screen) Today, Lauran Technology provides the benchmark in electronic communication systems; a foundation that includes communication electronics and a highly managed wiring infrastructure. Now we are “raising the bar” and announcing a new standard for excellence for this foundation …. “Enterprise Infrastructure” • LAN/WAN/Electronics • Network Services • Desktop Services Types of Services Business Applications Desktop Services Network Services Communication Services (LAN/WAN/Electronics) LAN/WAN/Electronics Traditional LTC Scope of Supply: • Wiring Infrastructure – Voice – Data • Networking Electronics – LAN – WAN • Services Network Services Enterprise Network Services Includes Planning, Design and Implementation • • • • • • • • • User Logon Validation (NT) File and Print Services (NT) Enterprise Messaging (Exchange) Data Warehousing (SQL) Web Publishing (IIS) Legacy Host Integration (SNA) Asset Management and Software Distribution (SMS) Secure Internet Access (Proxy) Etc. …. Desktop Services • Complete Desktop Rollout – O/S Installation and customization – O/A Application Installation • Word Processor • Spreadsheet • Messaging Client • Complete Desktop Support – Hardware – Software • System Management Server – Asset Management – Software Distribution – Remote Support • Helpdesk Support .... and more! LTC Scope of Supply Includes: • Value-Added Services • Value-Added Partners Value-Added Services • Ongoing Support – Support agreements • Block Time • “One Time” service calls – Remote Network Monitoring/Management – LauranTech Link Support Channel • Web Based channel Technology • Updated individualized support information – Updated drivers, patches, hot fixes – Latest News and Information related to your environment • Client Documentation FUTURE Value-Added Partners • Application Programming • Web (Intra/Inter/Extranet) Development • Internet Service offerings (ISP Services) – Web Hosting – E-mail forwarding – Internet based IP address assignment • Total Helpdesk Solution (Outsourcing) The “Model” Business Application Enterprise Infrastructure Desktop Services Network Communications Network Services Value Added Support Services Ongoing Support Block Time Agreements “One Shot” Support Calls LauranTech Link (Web Channel) Latest LauranTech Info Customized Support Info Client Documentation (LAN/WAN/Electronics) Value Added Partners (Future) Application Programming Web Development ISP Services Total Helpdesk Solution Client Classifications Three Types of Clients • Type C – Service Level Break and Fix • Type B – Individual Components of the Type A Client • Type A – Complete Enterprise Infrastructure Service Level Break and Fix (Type C Client) Providing Service Level Support to Clients on a case by case basis: One Time or Contractual basis (Value Added Services) Examples: •Mail Server Not Sending Mail • DHCP Server Not working •Desktop Keeps Rebooting •Router Down •Network Printer Not Responding Individual Components (Type B Client) • Communication Services - Wiring • Network Services- MS BackOffice • Desktop Services - Machines on Desks Complete Enterprise Infrastructure (Type A Client) • Everything! (except the Core Business Application) “Increased Revenue per Project/Client, and Increased LTC Value to the Client” Our “Beta” Test Site • Traditional LauranTech Scope: • LAN/WAN/RAS/Cabling • Project Additions • Service Agreement – (Routers & Switches via Modem) • Total $106,000 $ 20,000 $ 5,000/yr. __________ $131,000 Our “Beta” Test Site • Expanded LauranTech Scope: • Traditional LTC Scope – Project Management $131,000 $ 60,000 • Network Services • Desktop Services $ 35,000 $ 10,000 • Network/Desktop Service Agrmt. • Outlook Customization $ 19,000/yr. $ 3,000 • Expanded Scope Total $258,000 Lauran Technology Corporation “Enterprise Infrastructure”