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Chapter 7 E-Commerce: The Internet, Intranets, and Extranets Management Information Systems, 4th Edition 1 What is the Internet? • The Development of the Internet – ARPANET was open system designed for the free flow of information, but available only to members of academic institutions and some in the defense industry. – U.S. government decided to split the network into a civilian one and a military one • Civilian network became the Internet – Internet is now a network of networks Management Information Systems, 4th Edition 2 What is the Internet? (Cont.) Management Information Systems, 4th Edition 3 How the Internet Works • Definitions – Uniform Resource Locator (URL) – Hypertext Transfer Protocol (HTTP) – Domain Name – Hypertext Markup Language (HTML) – Top Level Domain (TLD) Management Information Systems, 4th Edition 4 How the Internet Works (Cont.) Management Information Systems, 4th Edition 5 Internet Domains • IP Number • Domain Naming System (DNS) • A domain name is assigned to each IP address • Domain names are registered by one of a group of companies authorized to assign unique names Management Information Systems, 4th Edition 6 Internet Domains (Cont.) Management Information Systems, 4th Edition 7 Internet Addressing Management Information Systems, 4th Edition 8 Static and Dynamic IP Numbers • Static: – Servers and many other computers and devices are assigned a permanent IP number • Dynamic: – A computer connected to the Internet intermittently may be assigned a temporary IP number for the duration of its connection only Management Information Systems, 4th Edition 9 Common Internet Applications • Email • File Transfer • Newsgroups and Blogs • Instant Messaging • Internet Telephoning • Web Browsers Management Information Systems, 4th Edition 10 The World Wide Web • Web Software – HTML and XML – Web Page Editors – Java, JavaScript, and ActiveX – Web-Application-Interfaces – VRML – Cookies Management Information Systems, 4th Edition 11 Intranets and Extranets – Intranet • A within-organization computer network that uses Internet technologies to communicate – Extranet • Uses Internet technologies to facilitate communication and trade between an organization and its business partners, such as suppliers Management Information Systems, 4th Edition 12 Intranets and Extranets (Cont.) Management Information Systems, 4th Edition 13 Establishing an E-Commerce Web Site • Several Options 1. Installing their own server 2. Contracting with an ISP 3. Contracting with a Web portal 4. Establishing an electronic storefront 5. Contracting with a Web hosting service 6. Using a virtual Web server 7. Setting up a subdomain Management Information Systems, 4th Edition 14 Establishing an E-Commerce Web Site (Cont.) • Dedicated Server – Expensive option with the greatest degree of control – Requires expertise – Specialists needed maintain the server • Load balancing transfers visitor inquiries from a busy server to a less busy server Management Information Systems, 4th Edition 15 Establishing an E-Commerce Web Site (Cont.) • ISP Site – Low-fee or free space for individual or business Web sites. – Many small businesses avoid this option – Can give the appearance that such online businesses are ephemeral Management Information Systems, 4th Edition 16 Establishing an E-Commerce Web Site (Cont.) • Web portal – Limited space and design control • Electronic Storefront – Cybermall • Web Hosting Service • Virtual Web Server • Subdomain Management Information Systems, 4th Edition 17 Establishing an E-Commerce Web Site (Cont.) Management Information Systems, 4th Edition 18 E-Commerce Practices on the Internet Management Information Systems, 4th Edition 19 Online Annoyances • Spam • Pop up Windows • Adware and Spyware Management Information Systems, 4th Edition 20