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Chapter 7
E-Commerce: The Internet,
Intranets, and Extranets
Management Information Systems, 4th Edition
1
What is the Internet?
• The Development of the Internet
– ARPANET was open system designed for the free
flow of information, but available only to members of
academic institutions and some in the defense industry.
– U.S. government decided to split the network into a
civilian one and a military one
• Civilian network became the Internet
– Internet is now a network of networks
Management Information Systems, 4th Edition
2
What is the Internet? (Cont.)
Management Information Systems, 4th Edition
3
How the Internet Works
• Definitions
– Uniform Resource Locator (URL)
– Hypertext Transfer Protocol (HTTP)
– Domain Name
– Hypertext Markup Language (HTML)
– Top Level Domain (TLD)
Management Information Systems, 4th Edition
4
How the Internet Works (Cont.)
Management Information Systems, 4th Edition
5
Internet Domains
• IP Number
• Domain Naming System (DNS)
• A domain name is assigned to each IP address
• Domain names are registered by one of a group of
companies authorized to assign unique names
Management Information Systems, 4th Edition
6
Internet Domains (Cont.)
Management Information Systems, 4th Edition
7
Internet Addressing
Management Information Systems, 4th Edition
8
Static and Dynamic IP Numbers
• Static:
– Servers and many other computers and devices are
assigned a permanent IP number
• Dynamic:
– A computer connected to the Internet intermittently
may be assigned a temporary IP number for the
duration of its connection only
Management Information Systems, 4th Edition
9
Common Internet Applications
• Email
• File Transfer
• Newsgroups and Blogs
• Instant Messaging
• Internet Telephoning
• Web Browsers
Management Information Systems, 4th Edition
10
The World Wide Web
• Web Software
– HTML and XML
– Web Page Editors
– Java, JavaScript, and ActiveX
– Web-Application-Interfaces
– VRML
– Cookies
Management Information Systems, 4th Edition
11
Intranets and Extranets
– Intranet
• A within-organization computer network that
uses Internet technologies to communicate
– Extranet
• Uses Internet technologies to facilitate
communication and trade between an
organization and its business partners, such as
suppliers
Management Information Systems, 4th Edition
12
Intranets and Extranets (Cont.)
Management Information Systems, 4th Edition
13
Establishing an E-Commerce
Web Site
•
Several Options
1. Installing their own server
2. Contracting with an ISP
3. Contracting with a Web portal
4. Establishing an electronic storefront
5. Contracting with a Web hosting service
6. Using a virtual Web server
7. Setting up a subdomain
Management Information Systems, 4th Edition
14
Establishing an E-Commerce
Web Site (Cont.)
• Dedicated Server
– Expensive option with the greatest degree of
control
– Requires expertise
– Specialists needed maintain the server
• Load balancing transfers visitor inquiries from a
busy server to a less busy server
Management Information Systems, 4th Edition
15
Establishing an E-Commerce
Web Site (Cont.)
• ISP Site
– Low-fee or free space for individual or business
Web sites.
– Many small businesses avoid this option
– Can give the appearance that such online
businesses are ephemeral
Management Information Systems, 4th Edition
16
Establishing an E-Commerce
Web Site (Cont.)
• Web portal
– Limited space and design control
• Electronic Storefront
– Cybermall
• Web Hosting Service
• Virtual Web Server
• Subdomain
Management Information Systems, 4th Edition
17
Establishing an E-Commerce
Web Site (Cont.)
Management Information Systems, 4th Edition
18
E-Commerce Practices on the
Internet
Management Information Systems, 4th Edition
19
Online Annoyances
• Spam
• Pop up Windows
• Adware and Spyware
Management Information Systems, 4th Edition
20