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Voice over IP Spring LNA Meeting April 1, 2002 What is Voice over IP? A technology for transporting integrated digital voice, video and data over IP networks. VoIP is considered by some as the next evolutionary step in the digital transmission of data The technology that turns voice conversations into data packets and sends them out over a packet switched IP network. VoIP Charter To determine the feasibility and validate the business benefits to Stanford of implementing VoIP. Evaluate features and benefits of IP telephony while exposing the potential risks. Assess potential operational savings from a converged voice and data network. Answer the question; “Can IP Telephony be the primary telecommunications solution for Stanford University?” VoIP Objectives Establish a hardened end to end network utility Provide a converged voice and data network Move communication and network equipment out of Forsythe Increase network functionality and mean time to deploy services Simplify network in closets and office with the shared use of the data network Immediate activation when moving a phone Desktop enhancements and mobility VoIP Objectives Ensure redundancy across the University with no single point of failure Retire the current voice switch Position Stanford at the forefront of integrated voice, video and data that could enhance our partnerships and corporate relationships A major advantage of VoIP and internet telephony is that it avoids the tolls charged by ordinary telephone service. VoIP Pilot Scope Evaluate vendor’s proposals and decide technology for pilots Pilot sites will be Gates/Computer Science and five sites within ITSS Perform a physical inventory of the closets for each pilot site Evaluate and upgrade the network backbone and core infrastructure Provide tools and training for voice and data engineers VoIP Pilot Scope Evaluate, design and test voice features and functions based on voice requirements and regulations Resolve the policy and technical issues that will impact the expansion across campus Create end-user documentation and training Implement approximately 650 IP phones Define the ROI Evaluate cost model options VoIP Pilot Scope Partner with Campus IT Directors Survey the client community Make go/no go decision Decide on vendor Define future deliverables in a phased approach VoIP Constraints and Risks Consider the current University budget constraints when considering a project of this magnitude Campus acceptance of the utility model for a converged voice and data network Removal of the voice switch will be based on resolution of all the technology challenges associated with the voice features There is no like environment that has implemented VoIP, so there are no best practices VoIP Considerations and Assumptions The project team will be managed by ITSS with active participation from campus IT units The focus and direction will be closely aligned with the TMIS project The project funding will be identified and approved The project will be implemented based on a phased approach VoIP Considerations and Assumptions ITSS will merge the current expertise to support a converged network The network must provide the same reliability as the traditional PBX For the implementation outside contractor resources will be required Suggestions?? How would you like to be kept in the loop? What else can I provide about this project that would be helpful?