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Living Online A Quick Review of Unit 7 – Getting Connected © CCI Learning Solutions Inc. #1 What is the purpose of setting up a network? Review To share information regardless of whether the content consists of audio, data, or video data. Show © CCI Learning Solutions Inc. Mark For Review Next #2 What do you need to speak to someone in another country? Review You need the appropriate telephone number, and for the other person to pick up the phone (connect) before you can begin speaking to them, preferably in the same language. Show © CCI Learning Solutions Inc. Mark For Review Next #3 What ensures a network conforms to international telephony standards? Review Every country has an organization responsible for the telephone network to ensure a network conforms to international telephony standards. Show © CCI Learning Solutions Inc. Mark For Review Next #4 A computer using a telephone system needs what to communicate? Review A modem on both ends to convert the internal digital signals to analog signals carried by the telephone system. Show © CCI Learning Solutions Inc. Mark For Review Next #5 When does a computer network exist? Review When two or more computers are connected to share resources and information. The network can be as small as two computers in a home, or as large as a company or school with locations around the world. Show © CCI Learning Solutions Inc. Mark For Review Next #6 What is the Internet? Review An international, wide-area, computer network, similar in design to the worldwide telephone network. Show © CCI Learning Solutions Inc. Mark For Review Next #7 What is the set of protocols used by the Internet? Review TCP/IP (transfer control protocol/Internet protocol) Show © CCI Learning Solutions Inc. Mark For Review Next #8 What does “living online” refer to? Review The ability to connect to the Internet and find information. Show © CCI Learning Solutions Inc. Mark For Review Next #9 What is the difference between a LAN and a WAN? Review A LAN (local area network) exists within a building, whereas a WAN (wide area network) is a network that crosses a public street and makes use of publicly supplied cabling for part of the network. Show © CCI Learning Solutions Inc. Mark For Review Next #10 If ten employees input customer data daily – are they a Client or Server? Review Client as they are inputting the information into a server, possibly one reserved for database information. Show © CCI Learning Solutions Inc. Mark For Review Next #11 What is an intranet? Review A private local area network or LAN that uses the same set of network protocols as the Internet but is set up within one company or organization. Show © CCI Learning Solutions Inc. Mark For Review Next #12 Why would you want to set up a firewall on your intranet? Review When the intranet is connected to the Internet, there is a danger that confidential information on the intranet can be accessed by people external to the company. A firewall is placed between the intranet and the Internet to block unauthorized access to the intranet. Show © CCI Learning Solutions Inc. Mark For Review Next #13 What is an extranet? Review An extranet uses Internet technology to allow a company to share information with another company or organization. Show © CCI Learning Solutions Inc. Mark For Review Next #14 What are two main benefits of networking? Review Communicating and sharing resources. Show © CCI Learning Solutions Inc. Mark For Review Next #15 What is a workgroup? Review A group of people sharing information who can transfer or save files to a common area or centralized server. Show © CCI Learning Solutions Inc. Mark For Review Next #16 Why is being dependent on the network a disadvantage? Review If the network fails, users lose access to information and the ability to communicate electronically. If the company’s information is stored and shared from the server, the cost of downtime may become expensive. Show © CCI Learning Solutions Inc. Mark For Review Next #17 Every user entitled to access the network must have… Review A valid login ID set up according to the company’s standards. Show © CCI Learning Solutions Inc. Mark For Review Next #18 How could passwords be set up to reduce security risks? Review They can be set to be changed at set intervals, minimum and maximum number of characters, mixture of letters, numbers, or special characters, and should not be shared with anyone else. Show © CCI Learning Solutions Inc. Mark For Review Next #19 What should happen to the ID of someone who leaves the company? Review The ID and password should be deleted immediately, and all e-mails forwarded to the new designate of that position. Show © CCI Learning Solutions Inc. Mark For Review Next #20 What precautions can you take with a wireless network? Review Enable security on the wireless access point or router and enter the security passphrase on each authorized wirelessenabled computer to prevent unauthorized individuals from “stealing” access to a wireless connection. Show © CCI Learning Solutions Inc. Mark For Review Next #21 What does loss of autonomy refer to? Review The inability to work independently from the server. Show © CCI Learning Solutions Inc. Mark For Review Next #22 Why are networks vulnerable to virus attacks? Review A virus introduced on one workstation can spread quickly to other workstations. It is crucial to ensure the antivirus program on the server is current and active, and that all workstations connected have a local copy of the antivirus program active at all times. Show © CCI Learning Solutions Inc. Mark For Review Next #23 Why is TV cable considered high bandwidth? Review High bandwidth systems work with cable networks using a cable modem to convert your computer message to TV signals so it can travel over the TV cabling system. As such, you are connected all the time. Show © CCI Learning Solutions Inc. Mark For Review Next #24 How does e-mail work? Review Similar to postal mail where you need a valid address to send messages although messages are sent electronically using an account provided by an ISP. Show © CCI Learning Solutions Inc. Mark For Review Next #25 What is the difference between instant and text messages? Review Instant messages are a type of two-way dialog in that you can “speak” to another person in real time. Text messages are one-way as you can send a text message but you must wait for the other person to respond to your text message before you send another message. Show © CCI Learning Solutions Inc. Mark For Review Next #26 What are social networks? Review These are Web sites you can join to connect with people you know or to meet new people. You can create a profile on the site and post pictures, video, or text about yourself, or even play games. You can invite people to display links to their profiles on your page, or vice versa. You can access these sites from anywhere in the world that has an Internet connection. Show © CCI Learning Solutions Inc. Mark For Review Next #27 How can you identify who is sending you a message? Review Every form of electronic communication requires that the sender have a unique identifier, such as the e-mail address, the telephone number they are calling you from, or the Web site where they sent the message to you. Show © CCI Learning Solutions Inc. Mark For Review Next #28 Why is e-mail advantageous over personal phone calls? Review With e-mail, you can send a message to one or more people, have a paper trail of the conversations, stay focused on the topic, include e-mail or Web site addresses as links, or share additional files with attachments. Show © CCI Learning Solutions Inc. Mark For Review Next #29 Identify the components that make up an e-mail address: Review Name of Organization [email protected] Mailbox Name Show © CCI Learning Solutions Inc. Domain Category Mark For Review Next #30 Why should you enter text in the Subject line? Review This identifies the topic of the message, and is usually a short description of the content or purpose of the e-mail; this helps people identify the subjects in their list of received e-mails. Show © CCI Learning Solutions Inc. Mark For Review Next #31 Why should you think about your audience when writing an e-mail? Review A business or school e-mail should have a professional tone and follow general business practices for correspondence. Check spelling and grammar, use a formal writing style, and focus on the product or service. Remember that your e-mail represents your organization or school to the recipient and should reflect the appropriate image. Show © CCI Learning Solutions Inc. Mark For Review Next #32 How can you reduce the amount of text in your e-mail? Review Send a large amount of text or explanation as an attachment, or delete text from previous messages in replies that may not need to be sent again. Show © CCI Learning Solutions Inc. Mark For Review Next #33 Why should you refrain from using all capitals in the e-mail? Review All capitals or uppercase text makes it hard to read the message, and also is considered “shouting”. Show © CCI Learning Solutions Inc. Mark For Review Next #34 What is netiquette? Review Treating others in the same manner that you want to be treated, online or in person. Netiquette, or good manners, should be used in all electronic communication, whether for business or personal reasons. Show © CCI Learning Solutions Inc. Mark For Review Next #35 Why should you keep the size of an attachment as small as possible? Review The size of a message when received is based on how much text is contained in the body of the message plus the size of any attachments. You may want to convert the original document into a format that reduces file size. Show © CCI Learning Solutions Inc. Mark For Review Next #36 When might you courier instead of attaching via e-mail? Review When you have a sensitive or confidential document or one that may require an actual signature, such as a legal document. Show © CCI Learning Solutions Inc. Mark For Review Next #37 What is spam? Review Refers to any unsolicited message to promote products and services or for political/religious purposes; this is the same as junk mail. Show © CCI Learning Solutions Inc. Mark For Review Next #38 What could cause messages not to be sent or received? Review This could mean the mail server at your ISP is not connecting to your system. Check the cables from your system to the wall, and that power cords are fully plugged in. Then check the settings for the e-mail program, or call the ISP to determine what the problem may be or to retrieve further information. Show © CCI Learning Solutions Inc. Mark For Review Next #39 What should you do when you receive a delivery failure error? Review Read the contents of the message to find out what the problem could be, e.g., e-mail address was entered incorrectly, e-mail address no longer exists, or there could be a problem with the mail server. Show © CCI Learning Solutions Inc. Mark For Review Next #40 Why should you take your time when sending or reading e-mail? Review Hastily written e-mails often result in unclear or poorly thought-out replies, which take more of your time and reflects poorly on you. Take time to read a message completely before replying to ensure you understand the context and think through your response. Show © CCI Learning Solutions Inc. Mark For Review Next #41 What is the following area called? Review Navigation Pane – enables you to move between different modules or components of Outlook. Show © CCI Learning Solutions Inc. Mark For Review Next #42 What are the different formats you can use for e-mail? Review HTML, Rich Text, or Plain Text. Show © CCI Learning Solutions Inc. Mark For Review Next #43 How can you display the following screen? Review Click the To or Cc button. You can also click the Address Book button in the Names group of the Message ribbon. Show © CCI Learning Solutions Inc. Mark For Review Next #44 Why apply formatting to text in your message? Review Applying formatting features gives the message a more professional appearance and can emphasize specific areas. Show © CCI Learning Solutions Inc. Mark For Review Next #45 Identify these two icons: Review High Priority Show © CCI Learning Solutions Inc. Low Priority Mark For Review Next #46 Where does Outlook send a message you are not ready to send? Review Drafts folder Show © CCI Learning Solutions Inc. Mark For Review Next #47 What does the following icon mean? Review You have opened or viewed a message. Show © CCI Learning Solutions Inc. Mark For Review Next #48 To reply only to the sender of the message, which button do you use? Review Reply Show © CCI Learning Solutions Inc. Mark For Review Next #49 What does the following icon indicate? Review You forwarded this message to someone else. Show © CCI Learning Solutions Inc. Mark For Review Next #50 Why save an attachment? Review Saving an attachment can help protect your system as you can then scan this file for viruses prior to opening it. Show © CCI Learning Solutions Inc. Mark For Review Next #51 How do you select a message in the Inbox? Review Click the message. You can also press the Shift key to select consecutive messages, or press the Ctrl key to select non-consecutive messages. Show © CCI Learning Solutions Inc. Mark For Review Next #52 What happens when you do not complete a flagged message? Review The message appears in red as a reminder that an action on the flagged message has not been completed as yet. Show © CCI Learning Solutions Inc. Mark For Review Next #53 To create a new folder for Jane, where should your cursor be? Review Click the Jane Martinez folder to select it before clicking OK. Show © CCI Learning Solutions Inc. Mark For Review Next #54 What would you click to choose Search All Mail Items? Review Click this to display the list of options. Show © CCI Learning Solutions Inc. Mark For Review Next #55 When you delete messages, where do they go? Review To the Deleted Items folder from where you can restore or permanently delete items. Show © CCI Learning Solutions Inc. Mark For Review Next #56 Why archive messages? Review As an option to keep all messages but also keep the Outlook file small in size. Show © CCI Learning Solutions Inc. Mark For Review Next #57 To enter an additional business telephone number, you click… Review Show © CCI Learning Solutions Inc. Mark For Review Next #58 Why create distribution lists? Review These are address lists containing information about a group of people that you send messages often. Show © CCI Learning Solutions Inc. Mark For Review Next #59 Why would you want to change the mail format? Review To be able to see or apply formatting to body text. Plain text may occur if the mail server cannot recognize the formatting used in the original message. Show © CCI Learning Solutions Inc. Mark For Review Next #60 How many messages can you set tracking on? Review One or all messages. Show © CCI Learning Solutions Inc. Mark For Review Next #61 Why set up a signature for all messages? Review To enter information that you want to appear on every new message such as your name and telephone number, company name, quote of the day, slogan for a new product, etc. Show © CCI Learning Solutions Inc. Mark For Review Next #62 How many signatures are you allowed to have or use? Review You can have as many signatures as you want but only one can be set as the default for all new messages. Show © CCI Learning Solutions Inc. Mark For Review Next #63 Why send out of office notices? Review As a business practice and courtesy, these provide details regarding the dates you will be away and who will be handling your work during your absence. Show © CCI Learning Solutions Inc. Mark For Review Next #64 How would you use Junk E-mail Options? Review To reduce the number of junk messages you receive, similar to the Block feature available with telephone systems. Show © CCI Learning Solutions Inc. Mark For Review Next #65 How can a backup copy of your Outlook items be invaluable? Review If anything should happen to your computer or if you need an older message, you can retrieve the copy of the Outlook PST file and import it into Outlook for use. Show © CCI Learning Solutions Inc. Mark For Review Next Congratulations! Good job on completing the Review! End © CCI Learning Solutions Inc. Review