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Nortel Confidential Information
Genomgång av Nortels produktutbud
Bo Westling
Account manager
Norrköping, oktober 2007
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Nortel Confidential Information
Disclaimer
Certain statements in this presentation may contain words such as “could”, “expects”, “may”, “anticipates”, “believes”, “intends”, “estimates”, ”targets”, “envisions”, “seeks” and other similar language and
are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel’s current expectations, estimates, forecasts and projections about
the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual
outcome may be materially different. Nortel has made various assumptions in the preparation of its financial outlook in this press release, including the following company specific assumptions: no further
negative impact to Nortel's results of operations, financial condition and liquidity arising from Nortel's restatements of its financial results; Nortel's prices increasing at or above the rate of price increases for
similar products in geographic regions in which Nortel sells its products; increase in sales to Nortel's enterprise customers and wireless service provider customers in the Asia Pacific region as a result of
Nortel's joint venture with LG Electronics Inc.; improvement in Nortel's product costs due to favorable supplier pricing, offset by higher costs associated with initial customer deployments in emerging
markets; cost reductions resulting from the 2007 and 2006 restructuring plans; increased employee costs relative to expected cost of living adjustments and employee bonuses; and the effective execution
of Nortel's strategy, including implementation of its Business Transformation initiatives in 2007. Nortel has also made certain macroeconomic and general industry assumptions in the preparation of its
financial guidance including: a modest decrease in the growth rate of the gross domestic product of global economies which is lower than the growth rate in 2006; global service provider capital
expenditures in 2007 reflecting mid to high single digit growth as compared to high single digit growth in 2006; global growth rate to remain stable with investments in next generation products and services
to offset declines in purchases of legacy equipment; and a moderate impact as a result of expected industry consolidation among service providers in various geographic regions, particularly in North
America and EMEA. The above assumptions, although considered reasonable by Nortel at the date of this press release, may prove to be inaccurate and consequently Nortel’s actual results could differ
materially from its expectations set out in this press release.
Further, actual results or events could differ materially from those contemplated in forward-looking statements as a result of the following (i) risks and uncertainties relating to Nortel’s business including:
significant competition, competitive pricing practice, cautious capital spending by customers, industry consolidation, rapidly changing technologies, evolving industry standards, frequent new product
introductions and short product life cycles, and other trends and industry characteristics affecting the telecommunications industry; any material, adverse affects on Nortel’s performance if its expectations
regarding market demand for particular products prove to be wrong; the sufficiency of recently announced restructuring actions; any negative developments associated with Nortel’s suppliers and contract
manufacturing agreements including our reliance on certain suppliers for key optical networking solutions components; potential penalties, damages or cancelled customer contracts from failure to meet
delivery and installation deadlines and any defects or errors in Nortel’s current or planned products; fluctuations in foreign currency exchange rates; potential higher operational and financial risks
associated with Nortel’s efforts to expand internationally; potential additional valuation allowances for all or a portion of Nortel’s deferred tax assets if market conditions deteriorate or future results of
operations are less than expected; a failure to protect Nortel’s intellectual property rights, or any adverse judgments or settlements arising out of disputes regarding intellectual property; any negative effect
of a failure to maintain integrity of Nortel’s information systems; changes in regulation of the telecommunications industry or other aspects of the industry; any failure to successfully operate or integrate
strategic acquisitions, or failure to consummate or succeed with strategic alliances; Nortel’s potential inability to attract or retain the personnel necessary to achieve its business objectives or to maintain an
effective risk management strategy; (ii) risks and uncertainties relating to Nortel’s liquidity, financing arrangements and capital including: any inability of Nortel to manage cash flow fluctuations to fund
working capital requirements or achieve its business objectives in a timely manner or obtain additional sources of funding; high levels of debt, limitations on Nortel capitalizing on business opportunities
because of senior notes covenants, or on obtaining additional secured debt pursuant to the provisions of indentures governing certain of Nortel’s public debt issues; Nortel’s below investment grade credit
rating; any increase of restricted cash requirements for Nortel if it is unable to secure alternative support for obligations arising from certain normal course business activities, or any inability of Nortel’s
subsidiaries to provide it with sufficient funding; any negative effect to Nortel of the need to make larger defined benefit plans contributions in the future or exposure to customer credit risks or inability of
customers to fulfill payment obligations under customer financing arrangements; or any negative impact on Nortel’s ability to make future acquisitions, raise capital, issue debt and retain employees arising
from stock price volatility and any declines in the market price of Nortel’s publicly traded securities; and (iii) risks and uncertainties relating to Nortel’s prior restatements and related matters including: any
negative impact on Nortel and NNL of such restatement; legal judgments, fines, penalties or settlements, or any substantial regulatory fines or other penalties or sanctions, related to the ongoing regulatory
and criminal investigations of Nortel in the U.S. and Canada; the significant dilution of Nortel’s existing equity positions resulting from the approval of its class action settlement; any significant pending or
future civil litigation actions not encompassed by Nortel’s class action settlement; any unsuccessful remediation of Nortel’s material weakness in internal control over financial reporting resulting in an
inability to report Nortel’s results of operations and financial condition accurately and in a timely manner; Nortel’s inability to access, in its current form, its shelf registration filed with the United States
Securities and Exchange Commission (SEC); or any breach by Nortel of the continued listing requirements of the NYSE or TSX causing the NYSE and/or the TSX to commence suspension or delisting
procedures. For additional information with respect to certain of these and other factors, see Nortel’s Annual Report on Form10-K and other securities filings with the SEC. Unless otherwise required by
applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise..
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Nortel Confidential Information
Nortel Solutions
Large
Enterprises
Wireline
Operators
Small and
Medium
Businesses
Cable
Operators
Government
Wireless
Operators
Nortel is a recognized leader in delivering communications capabilities that help
eliminate today's barriers to efficiency, speed, and performance by simplifying
networks and connecting people with information
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Nortel Confidential Information
Lösningar kommer från teknologier
ADVANCED RESEARCH
DEVELOPMENT
> Key technologies for
the future
> Over 10,000 developers
> Global presence
> Core competencies
•
•
•
•
•
MIMO
OFDM
Web Services
SOA
Location/
Presence
• Custom ASICs
• PBT/PBLSP
• Etc.
•
•
•
•
•
•
•
•
•
> University research
> Standards leadership
> Strategic patents
portfolio
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Optical
Voice
Signaling
RF
Layer 2&3
Applications
Real time
OAM
Etc.
> 24 million person hours
of R&D capacity
Nortel Confidential Information
Enterprise Solution Areas
Our portfolio
Clients
• Desktop
• Soft Clients
• Wireless Clients
Communication Servers
• BCM for advanced IP communications
for small sites
• Communications Server 1000—fully
featured, server-based IP PBX
• Communications Server 2100—“Superclass”
softswitch for large campus enterprises
• Multimedia Communications Server 5100—
Enterprise multimedia communications
Applications
•
•
•
•
•
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Call Pilot and UM2000 unified messaging
Contact Centers
IVR
Application Gateways
Converged Office
(Nortel/Microsoft ICA solution)
Network
•
•
•
•
•
•
•
Ethernet Switching
Secure Routers
WLAN/Mesh
Application Switches
Security
Optical SAN extension
Business continuity solutions
Nortel Confidential Information
Lösningar - produktområden
• – Vad använder er organisation?
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Nortel Confidential Information
Lösningar - produktområden
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Nortel Confidential Information
CS 1000 Portfolio Product Offerings
>CS 1000E – for new VoIP customers
>Scalable up to 22,500 IP users
>Redundant and non-redundant configurations
CS 1000E (IP Signaling
Server running on COTS)
>Flexible deployment configuration options
>Lead product in our VoIP offering
>CS 1000M – for evolution of existing TDM base
>Evolution of our Meridian 1 to support VoIP
>Scalable up to 15,000 IP users
>Supports up to 16,000 digital or analog users
>Leverages existing hardware for low cost migration
to VoIP
CS 1000M (Option 61)
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Nortel Confidential Information
Nortel IP Clients
Current Portfolio Offering
IP Phone 1100 Series
Desktop
IP Phone 2000 Series (Phase 2)
2001
2002
Exp Mod 2000 Series
2004
2007
IP Audio Conference
Phone 2033
Wireless
Soft Clients
3rd party H.323 /
SIP IP Phones
(Regionally offered)
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IP Softphone
2050 / 6350
Mobile
USB Adapter
Multimedia PC, Web,
& Integrated Clients
IP Phone 1535
1150E
Exp.Mod
Key Messages
•Security
• Broad portfolio
offers choice in
client type
•Diagnostics
Nortel Confidential Information
1140E
•Application
Gateways
•Voice Quality
Mobile
Dual Mode
Wireless
Voice
Client
Mobile
WLAN Handsets Client for
2050
Client
3100
2210/2211/2212 BlackBerry
1120E
•Infrastructure
• Seamless, Reliable,
Robust & Feature
Rich Clients offer
added value
CS 1000 Telephony Manager
CS 1000 Telephony
Manager
(previously called Optivity
Telephony Manager )
Print Graphs and Reports
• Mixed Web and Windows
application suite with
network level navigation
Traffic, Directories
Telephony
Manager
• Touches all FCAPS
• Configuration: all
customers,
• Faults: target 50 systems
or less,
• Accounting: small to
medium customers (S&M2003-0260)
• Single point of access
including Element
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Managers
Moves, Adds,
& Changes
Telecom Billing
Nortel Confidential Information
Navigate Systems
Monitor Faults &
Perform Maintenance
Application Gateway 1000/2000
•
Delivers optimized content
and applications to IP
phones
•
Pre-packaged applications
with Voice Office
•
•
•
•
•
Express Directory
Visual Voice Mail
Broadcast Alerts
Zone Paging
Transformed applications
• Leverage existing vertical
applications
• Easy to use “point-andclick” Design Studio
•
IP PHONE 1140E
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IP PHONE 2007
Nortel Confidential Information
Custom applications
• API level integration
Unified Messaging Drives Productivity
CallPilot and Nortel Unified Messaging 2000
What is Nortel Unified Messaging?
• Voice, fax, email and video
messaging within a single
interface
• Access to messages from the
desktop e-mail client, Web
interface or telephone
How does Nortel Unified
Messaging work?
• Two architectural approaches:
• Integrated Architecture
• Unified Architecture
• Reduce communications
overhead by minimizing LAN
and WAN traffic, decreasing
user training, operating
independently of the corporate
email server and supporting a
variety of clients
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Nortel Confidential Information
Contact Center 6.0
Feature Highlights
• Report Creation Wizard
• Innovative SIP Contact Center
• Supports new and emerging media
including video, 3G wireless video
and 3G wireless chat
• Unified Agent Desktop
• Provides a single agent interface
for the management of all contacts
regardless of media
• Corporate Software Licensing
• Reduces cost of ownership by
centralizing control of software
licensing
• Generates custom reports without
third party report writers
• Increased Resiliency
• Standby Server with automatic or
manual fail-over
• Reduced Total Cost of Ownership
• Single DVD Software Installation
for CC6.0 Suite
• Simplified Multimedia Deployment
• CCM/CCT Co-residency
The SIP Contact Center and the Converged Agent
Desktop enable the Expert Anywhere Solution
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Nortel Confidential Information
IVR – MPS500
Self Service and Speech
• Provide reliable, convenient and
cost effective access for customers
wherever they are, 24 hours a day
• Make customers happy - offer the
extra convenience and expanded
options they like using natural
speech capabilities
• Automate routine tasks to relieve
your service reps, allowing them to
focus on more complex customer
interactions
• Reduce average call length to
speed service delivery and lower
operating costs
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Nortel Confidential Information
Nortel Contact Recording
Customisable Shortcuts
Click speaker to replay
Ability to email secure link to call
Detailed Search Criteria
Right click here to save as WAV
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Real and elapsed time shown
Nortel Confidential Information
• Capture customer
intelligence to help
serve customers
better
• Quickly resolve
disputes
• Clarify customer
instructions
• Assess up-selling
opportunities
• Assist in training
(best practices
calls)
• Quickly search &
retrieve calls
• Browser-based for
easy access
• Graphically “see”
call and identify
points of interest
• Prolonged silence,
higher volume,
raised voice
Multimedia Communication Server 5100
• Reducing communications
costs
MCS 5100
Instant
Messaging
Collaboration
Application
Sharing
Chat
Conferencing
AdHoc & Meet Me
Presence
Mobility
Personal Agent
IP Telephony
• Enhancing mobility for the
virtual enterprise
• Improving productivity and
enhancing the human
communications experience
• Tight integration of
applications with telephony
• Choice in adaptive client
interfaces
Video
Most complete integrated realtime communications solution
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Nortel Confidential Information
Nortel Microsoft Integration Advantage
Nortel
CS 1000
Direct SIP &
SIP CTI Interface
Voice Communications
(SIP) & Remote Call
Control – (SIP CTI)
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• Software only integration
• No hardware or gateways
required
Microsoft
• Less complexity, less cost of
LCS/OCS
ownership
• Tightly integrated
• CS 1000 redundancy
mechanisms for Microsoft
connectors so if one server /
system fails, another
server/system takes over
control and provides Microsoft
connectors
• Active Directory integration
• Nortel Multimedia
Convergence Manager (MCM)
s/w loaded on LCS/OCS to
translate SIP addresses to CS
1000 dial plan
Nortel Confidential Information
Multimedia Client For IBM Lotus Notes
• Combines the collaboration capabilities of MCS with IBM Lotus Notes
in an easy to use interface
• MCS Access provided via plug-in to IBM Lotus Notes
• No need to launch a separate application or window for the client
• Enables quick and easy access to MCS collaboration
• One click access from Notes to many functions
• Provides a single tool for all communication
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Nortel Confidential Information
Secure Multimedia Controller 2450
Securing Services & Resources
Media
Gateways
Signaling
Servers
Secure
Multimedia
Zone
Call
Server
Perimeter
Firewall
SMC 2450
Enterprise
Network
Multimedia
Services
Mgmt Contact Unified
Center Messaging
Threat Protection
System (IDS/IPS)
IP Phones
b System from Internal Threats
Secures your VOIP Communication
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Nortel Confidential Information
Enterprise Core Networking
High performance with high availability
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Nortel Confidential Information
Nortel WLAN 2300 Series
Ready for Mainstream WLAN Connectivity
• Designed for high-quality IP Telephony, multimedia and data
• Service resiliency with wireless threat protection
and no single point of failure
• Smooth scaling on all dimensions
A ‘Perfect Fit’ for any implementation
• Broad product portfolio meets specific needs of
common topologies
• Flexible policy management fits with existing
infrastructure
• Can be partitioned into many unique service
domains
Streamlined deployment & operations
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• Accurate planning tool
• Self-provisioning access points
• Dynamic RF management
Nortel Confidential Information
Nortel Secure Network Access
(NSNA)
LAN Solution Components
applet
Tunnel
Guard the
reports
PC
to
SNAS
moves
PCato
A
PC
tries
toisconnect
After
repair
complete,
PC
connects
to
the
User
and
must
be
pushed
toPC
the
PC
non-compliant
PCfor
to
Green
VLAN
with
the
Yellow
(quarantine)
to
the
corporate
Tunnel
Guard
reports
to
Red
VLAN (untrusted).
authenticated
(Login).
compliance
checking.
SNAS.
appropriate
access
VLAN.
PC downloads
network.
SNAS that
the
PC islevel
now
to
the corporate
patches
for remediation.
compliant.
network.
Corporate Network
Internet
Trusted
Ethernet Routing Switch
5500 stack
Secure Network Access
Switch (SNAS)
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Nortel Confidential Information
Remediation
Server
Nortel’s Router Portfolio
Nortel Secure Router 1000 series
• Enables secure end-to-end converged solutions whilst providing
high performance WAN access for enterprise branch offices and
remote sites.
Nortel Secure Router 3120
• Powerful modular system that converges routing, security and
multimedia traffic forwarding in a single cost-effective platform for
enterprises.
Nortel Secure Router 4134
• High-end performance and capacity addresses the routing and
connectivity needs of enterprise branch, regional or headquarters
sites
Nortel Business Secure Router 222/252
• Converged broadband access routers that provides a highspeed, always-on secure connection to the Internet .
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Nortel Confidential Information
UC Integrated Branch
Secure Router 4134
ICA UC Integrated Branch
Security
WAN
IP
Advanced
Routing
Media Gateway
Ethernet
OC
WLAN
Quality of
Experience
Management
IP
Fax
PBX
PSTN
• First integrated branch office device with embedded
Microsoft intelligence
• Superior Quality of Experience for all UC applications over any type
of WAN connection
• Reduced CAPEX and OPEX – consolidated functions into
one device
• Ability to turn on multiple functions simultaneously (QoS,
security, VoIP) and maintain wire-speed performance
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Nortel Confidential Information
Enterprise Policy manager
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Nortel Confidential Information
What is It?
Nortel Application Switch
• A high performance Ethernet Switch with added
intelligence
• Performs Layer 4-7 switching to balance, accelerate and
secure traffic
• Makes intelligent decisions based on content (not just
addressing) using deep packet inspection
• Integrates routing and switching by forwarding traffic at
layer 2 speed using layer 4-7 information
• Deploy in data center, POP or at network edge
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Nortel Confidential Information
Application Availability,
Performance and Security
What is It?
Nortel Application Accelerator
• Data Centre appliance used to accelerate the delivery of
any web-based applications over the Internet and across
WANs
• Delivers benefits to end-users everywhere without the
need to deploy specialised equipment on the user side
• Employs techniques like compression, caching and
protocol optimisations to reduce the amount of data,
significantly improving delivery times
• Asymmetrical acceleration product
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Nortel Confidential Information
What is It?
Nortel Threat Protection System (TPS)
• Enterprise-class Intrusion Detection/Prevention System
(IDS/IPS) to monitor, analyze, identify, alert and block
network attacks
• Key element of a Layered Defense architecture
• Utilizes SNORT open source rule base
• Consists of up to four components:
• Intrusion Sensors to inspect traffic, identify and alert on potential threats
• Defense Center to manage the sensors, co-ordinate, prioritize and analyze
alerts, and initiate a response
• Threat Intelligence (RTI) Sensors to passively identify network assets and
reduce false positives by providing behavioral context
• Remediation devices to block attacks
Ultimately improves the accuracy of threat detection and remediation
over traditional IDS/IPS solutions
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Nortel Confidential Information
What is It?
Nortel VPN Gateway
• Remote access security appliance that extends the reach
of enterprise applications to remote employees, partners,
and suppliers
• Uses native SSL capability of web browsers and traditional
IPSec access to offer the industry’s most flexible and cost
effective remote access VPN solution
• Supports all applications; optimized for VoIP
• Deployed at central site for:
• Individual and managed Remote Access VPN
• Mobile application gateway
• Application acceleration
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Nortel Confidential Information
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Nortel Confidential Information