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Caring for Older Adults Holistically, 4th Edition Chapter Seventeen Common Clinical Problems: Psychological Caring for Older Adults Holistically, 4th Edition Psychological Problems  Disturbances in mental or emotional health as a result of external or internal stimuli  Assessed by evaluating thought patterns, behaviors, and emotions  Can be difficult to diagnose Caring for Older Adults Holistically, 4th Edition Communicating With Older Adults  Three stages of a relationship  Beginning the relationship  Individuals with psychological problems may have a difficult time starting a relationship  Establish trust  Use humor or find person’s interests Caring for Older Adults Holistically, 4th Edition Communicating With Older Adults  Three stages of a relationship (cont.)  Developing a relationship  Listen and guide discussion  Ending a relationship  People generally try to avoid the termination process  Let person know when to expect the separation Caring for Older Adults Holistically, 4th Edition Communicating With Older Adults  Verbal communication  Use open questions instead of closed questions  Give directions slowly and step by step  Provide two choices for activities  Express empathy by maintaining eye contact, using caring tone of voice, making confirming statements, being genuine  Listen to feelings, words, and behaviors Caring for Older Adults Holistically, 4th Edition Communicating With Older Adults  Nonverbal communication  Most honest communication  Touch  Important part of communication  Individuals will respond differently to touch  Matching and mirroring  Doing exactly what the person is doing  Use same pattern and voice tone Caring for Older Adults Holistically, 4th Edition Communicating With Older Adults  Universal symbols  An object from the present that represents something from the past Caring for Older Adults Holistically, 4th Edition Problem Behaviors  May include wandering, shouting, aggressive or withdrawn behaviors  Can be caused by change in environment or changes in medications  Monitor individual closely  Agitation  Caused by stress, anxiety, flashbacks from traumatic experiences, post-abuse reactions, dementia Caring for Older Adults Holistically, 4th Edition Problem Behaviors  Agitation (cont.)  Person can become violent towards self or others  Signs of agitation include pacing, sudden loud outbursts, making threatening comments  Behaviors caused by stress  Decrease stress by providing continuity in care providers and the person’s environment Caring for Older Adults Holistically, 4th Edition Problem Behaviors  Violent behaviors  Protect person from his or her violent behaviors  Stay calm and do not raise your voice  Sexual acting out  Demonstration of sexual activity that is not socially appropriate  Notice factors that trigger behavior Caring for Older Adults Holistically, 4th Edition Specialized Communicating Skills  Neurolinguistic programming  Observation of person’s words and behaviors to best decide how to relate to that person  Validation  Method to communicate with disoriented older adults Caring for Older Adults Holistically, 4th Edition Specialized Communicating Skills  Preferred sense words  Some people relate to their surroundings through their senses  Visual or auditory  Vague pronouns  Use when person is unable to fill in the details with enough facts to understand Caring for Older Adults Holistically, 4th Edition Specialized Communicating Skills  Speaking slowly  Use slower speech and allow plenty of time for the person’s response  Asking the extreme  Ask questions about the extremes of a situation Caring for Older Adults Holistically, 4th Edition Grieving and Depression  Older adults survive several types of losses  Death, retirement, relocation, social roles, financial security, loss of physical functioning  Anger and depression are part of the grieving process  Individuals may get stuck at these two stages Caring for Older Adults Holistically, 4th Edition Grieving and Depression  Depression  Serious condition in older adults  Linked to amount of neurotransmitters serotonin and norepinephrine in the nerve synapses  Stress and decrease in sun exposure can effect levels of neurotransmitters  Influenced by lack of exercise, loss, and poor nutrition Caring for Older Adults Holistically, 4th Edition Grieving and Depression  Depression (cont.)  Treated with antidepressants and therapy  Do not use tricyclic antidepressants in the older adult population  Depressed individuals may become confused and be diagnosed with dementia while depression may not be treated Caring for Older Adults Holistically, 4th Edition Grieving and Depression  Depression (cont.)  Suicide rates are high in depressed older adults  Depressed older adults may suffer from failure to thrive Caring for Older Adults Holistically, 4th Edition Delirium and Dementia  Delirium  Rapid change in behavior and thinking ability  May cause agitation and rapidly changing moods  Person will have anxious facial expression  May respond slowly to new surroundings  May talk in a rambling manner, making no sense  Caused by many physiological factors that can be reversed Caring for Older Adults Holistically, 4th Edition Delirium and Dementia  Dementia  Loss of intellectual ability that interferes with activities of daily living  Individuals have problems with cognitive ability, personality changes, impaired memory, changed judgment and mood  Occurs gradually due to deterioration of brain Caring for Older Adults Holistically, 4th Edition Delirium and Dementia  Dementia (cont.)  Caused by neurological diseases, Alzheimer’s disease, vascular problems, advanced AIDS  Validation therapy is a method used to communicate with individuals who have dementia Caring for Older Adults Holistically, 4th Edition Delirium and Dementia  Dementia (cont.)  Stages of disorientation  Naomi Feil identified four stages  Malorientation  Individuals appear as if nothing is wrong but are beginning to forget information important for maintaining activities of daily living  Try to cover memory loss by making up excuses Caring for Older Adults Holistically, 4th Edition Delirium and Dementia  Dementia (cont.)  Time confusion  Individuals are more disoriented, withdraw more from real world  Individuals confuse past time with present time  Lose sense of real time Caring for Older Adults Holistically, 4th Edition Delirium and Dementia  Dementia (cont.)  Repetitive motion  Movements or sounds repeated continuously  Use single-syllable words  Eye contact made only after someone touches or talks to the person  Vegetation  Individual rarely moves or make sounds  Eye contact is rare Caring for Older Adults Holistically, 4th Edition Delirium and Dementia  Alzheimer’s disease  Most common type of dementia  Diagnosed by ruling out other forms of delirium and dementia  Increased incidence as people age  Drugs being investigated for management of Alzheimer’s Caring for Older Adults Holistically, 4th Edition Paranoia  Fear that people are trying to hurt you  Can occur with dementia, schizophrenia, and other psychological illnesses  Be consistent and reliable while providing care Caring for Older Adults Holistically, 4th Edition Developmental Disabilities  Individuals living longer  Set limits on behavior  Recognize person’s feelings  Allow person to express anger on set limits Caring for Older Adults Holistically, 4th Edition Substance Abuse  Access to drugs from several sources  Alcoholism common in older adults  Make sure abuse is diagnosed and treated Caring for Older Adults Holistically, 4th Edition Eating Disorders  Problems with eating can be attributed to physical or psychological problems  Eating problems may be related to controlling or resisting behaviors  Treating eating disorders requires creativity Caring for Older Adults Holistically, 4th Edition Groups for the Elderly  Reminiscence  Based on memories of similar events or experiences  Improves feelings of self-worth and opportunity to review life  Also use individually  Live review process more structured form Caring for Older Adults Holistically, 4th Edition Groups for the Elderly  Remotivation  Use of real objects to simulate senses and provide new motivation in life  Works best with individuals with depression and early stages of disorientation  Resocialization  Assuming social roles increases feelings of selfesteem  Group members are assigned various roles Caring for Older Adults Holistically, 4th Edition Groups for the Elderly  Reality orientation  Help individuals become oriented to present reality  Provide constant reminders  Date, time, month, current events  Not helpful for individuals with moderate to severe disorientation Caring for Older Adults Holistically, 4th Edition Groups for the Elderly  Validation  Combine some of the other techniques  Focus is on support and problem solving  Focus is on resolving losses and expressing feelings Caring for Older Adults Holistically, 4th Edition Psychotropic Medications  Education about drugs for individuals and their families is important  Require a period of time before therapeutic effect is achieved  May show signs of toxicity at lower doses  Do not use for behavioral problems until all other interventions are tried Caring for Older Adults Holistically, 4th Edition Psychotropic Medications  Common side effects are constipation and orthostatic hypotension Caring for Older Adults Holistically, 4th Edition Physical and Mental Health  Somatization  Expression of emotional problems through physical complaints  Easier to acknowledge a physical problem than an emotional problem  May develop backache, headache, stomach ache Caring for Older Adults Holistically, 4th Edition Patient Rights  Older adult has the right to least-restrictive form of treatment  Physical restraints  Use least-restrictive device  Check on person often  Remove every 2 hours for a brief period of time