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7th Collaborative Conference 2014 The Challenges of SelfManagement of Long Term Conditions Henry Smithson Department of General Practice UCC Challenges of living with a long term condition Stigma Access to medical care Living with the condition shared decision making medicines adherence perverse incentives) My job My future My life My job The future My life about patients Each patient carries their own doctor inside themselves. They come to us not knowing that truth. We are at our best when we give the doctor that resides within each patient a chance to go to work – Albert Schweitzer MD: 'Your Inner Physician' a chapter in 'The Intuitive Healer' by Marcia Emery and published in 1999 by Thorsons in the UK You can’t discuss something with someone whose arguments are too narrow Self management Definitions Diabetes Self-Management Education Expert patient Self-management Person-ness or process driven DSME • ‘is the ongoing process of facilitating the knowledge, skill, and ability necessary for diabetes self care’ – Top down – Paternalistic – Necessary? Expert patient Lorig’s model based on RA EPP aims to increase confidence, improve QoL, manage their condition more effectively Can improve elements of health status Chronic Disease Self-management Program 2-year Health Status and Hleath Care Utilization Outcomes Lorig KR, Ritter P, Stewart AL et al Medical Care 38 (11) 1217-1223 2001 Self management • Patients with chronic conditions make day-today decisions about—self-manage—their illnesses. • This reality introduces a new chronic disease paradigm: the patient-professional partnership, involving collaborative care and self-management education Self management • Corbin and Strauss (1988) define the necessary self-management knowledge and skills as the work necessitated by chronic illness. • They describe three types of work: – (I) the work to care for the disease, such as taking medications, visiting physicians, exercising or maintaining a special diet; – (2) the work to maintain one's normal life, including doing chores, maintaining social contacts and hobbies; and – (3) the emotional work required by an individual to deal with feelings like loss of control, bereavement of self Person centred care Personhood ‘a standing or a status that is bestowed by one human being on others in the context of relationship and social being. It implies recognition and trust’ Physical and mental health/well-being and QoL/systematic impairment/ Personhood and dementia: revisiting Tom Kitwood’s ideas. Dewing J: International Journal of Older People Nursing 3(1) pp3-13 March 2008 Self efficacy refers to an individual’s belief or feeling of confidence that they can perform a desired action Low self management scores are associated with young age, those in education or employment, those living with others and recent seizures Illness behaviour • • • • • Identity Cause Timeline Consequences Control/curability Leventhal H, Brissette I, Leventhal EA. The common-sense model of selfregulation of health and illness. In: Cameron LD, Leventhal H, eds. The Self-Regulation of Health and Illness Behaviour. London: Routledge, 2003;42–65. Shared Decision Making Decisions made by the individual based on information and guidance from doctors and nurses and support from family and friends using the self mx paradigm • Not decisions shared between 1ry and 2ry care • Not decisions shared between professionals Shared decision making • • • • lots of sources of information lots of different advice how we make sense of the situation making sure the decisions we take are sensible Taking the Tablets • Medicines non-adherence – What is it? – Is it common? – Will it upset your doctor? – The balance of necessities and concerns NON-ADHERENCE Intentional Unintentional Poor recall Dynamic and variable behaviour Difficulties in understanding instructions Influenced by the patients beliefs and concerns of medicines Problems taking medicines Inability to pay The balance of necessity or harm of taking medicines 25/05/2017 Simply forgetting © The University of Sheffield As non-adherent behaviour is common and dynamic, it should not be viewed as a ‘binary’ phenomenon: either adherent or non-adherent. A checklist should be utilized at every clinical review to raise the issue of how patients take their tablets. Clinicians should ensure an accurate record of prescription ordering so that the MPR can also be assessed. Diabetes Care Practices Health System Organisation Financial incentives Financial rewards linked to targets Changes priorities of care from clinical to process Provider feedback Reports to providers about performance Blinded feedback Patient action plans Individual goal setting and care plans Needs assessment and regular clinical review Patient education Patient centred Variety of format Self management Support Diabetes Care Practices Delivery System Design challenges Defined care path Explicit model or protocol Experience with QOF Risk stratification RS algorithm tool to assess risk level and level of anticipatory care Is the tool reliable Outreach/follow up Pro-active planned care Resource challenge In-reach Customised patient reminders of needed care when ‘they present to service’ Care co-ordination Written processes and structures Individualising care Cultural competence Ensure care is in the context of major racial, ethnic, and cultural groups Are we culturally aware Team accountability Care quality invested in a team rather than an individual Team talk or team work Diabetes Care Practices Decision support Guideline distribution and training Provider alerts Clinical Information Systems Register Electronic medical record challenges 55% would not prefer to take AED than have seizures 36% have strong concerns about long term AED Thanks for your attention Any questions?