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Sampling Reference: Paneersalvam Page- 190-201 “The quality of marketing planning decision depends on the quality of the information on which they are based” Garbage In = Garbage Out good market info = good marketing planning Problem Definition You have to first know what you are looking for - this is not always so easy. If your new chocolate bar isn’t selling well, you don’t automatically do market research on the “taste” - because maybe the reason has to do with the packaging. After the problem has been defined (Step 1), and an exploratory investigation (Step 2) has been conducted, it is possible to then formulate a Hypothesis (Step 3) Hypothesis “A tentative explanation about the relationship between variables as a starting point for further testing.” TEXT The way of thinking about how something works and using your original “guess” as a starting point for further investigation Hypothesis Research Design The Research Design should be a plan for testing the Hypothesis. A series of advance decisions that, taken together, make up a master plan or model for conducting the investigation. Research Design Test Marketing The selection of areas considered reasonably typical of the total market, and introducing a new product to these areas with a total marketing campaign to determine consumer response before marketing the product nationally. Sampling Techniques • Population (universe) • Probability Sample • Convenience • Quota • Simple Random • Census • Nonprobability Sample • Judgment • Cluster • Systematic Technique Sampling Techniques Population (universe) • the total group that the researcher wants to study Sampling Techniques Census • if the total group is contacted, the results are known as a census (same term as used when the government does a census to get information on the citizens) Sample Sample is a process of selecting a subset of rationalised number of members of the population of the study and collecting data about their attributes These limited members are called sampling units Based on the data gathered on the sample the analyst draws conclusion about the population Sampling • • • • • Census and sample Difficulty in taking a census Time constraint Cost constraint Access constraint Sampling Frame •The complete list of all the members of a population from which each sampling unit is selected is called sampling frame Telephone book Voter List •Attributes of a good sampling frame •Refer Paneer Salvam P-191 Sampling Techniques Probability Sample • a sample in which every member of the population has a known chance of being selected Sampling Techniques Non probability Sample • a sample chosen in an arbitrary way so that each member of the population does not have a representative chance to be selected. Sampling Techniques NonProbability Sample • Convenience Sample a sample chosen in an arbitrary way (a nonprobability sample) so that each member of the population does not have a representative chance to be selected. - BECAUSE they just used readily available respondents/participants •eg. “NDTV on the street interviews” Sampling Techniques Judgement Sample • a nonprobability sample of people with a specific attribute. •eg. “NDTV on the street interviews” of people that DO NOT have political party affiliation - to determine how they voted, and who would win the election Sampling Techniques Quota Sample • a non probability sample that is divided so that different segments or groups are represented in the total sample. Sampling Techniques probability Sample Cluster Sample • a probability sample that is used in groups • used when it is difficult to ask everybody, so they pick some areas and ask everybody in that area (cluster) •Similar Clusters -Dissimilar member wiyh in cluster Sampling Techniques Probability Sample Simple Random Sample • a probability sample in which everybody has an equal opportunity of being selected. •With Replacement •Without replacement Sampling Techniques Probability Sample Systematic Sample • every 5th, or every “n”th person is selected. An example is market research people who call every 10th person in the phone book to get an opinion. Stratified Sampling Probability Sample The population is divided into specific set of strata Dissimilar Strata -Members wityh in Strata similar Probability Sampling Multi-Stage Sampling Non Probability Sample Snowball sampling Probability Sampling • • • • Simple random sampling Stratified Sampling Cluster Sampling Multi-stage Sampling Non ProbabilitySampling • If respondents may not cooperate with researcher then probability sampling fails Non Probability Sampling • Judgement Sampling • Quota Sampling • Snowball sampling Marketing Information Systems The most important thing is RELEVANCE Marketing Information Systems The best way to get RELEVANT information is to establish a systematic approach and have a planned Marketing Information System Marketing Information Systems Defn A set of routine procedures to continuously collect, monitor, and present internal and external information on company performance and opportunities in the marketplace. Marketing Information Systems For some companies, market knowledge comes in on a regular basis. Some stuff is “Data”, and some is “Information” Data = statistics, opinions in surveys, facts, predictions etc. Information = data RELEVANT to the Marketing Manager in making decisions Figure 5.2 Information Components of a Firm’s MIS Marketing Information Systems All of this depends on the ability of the company to use technology to help it be better than the competition