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ENGM 720 - Lecture 08 P, NP, C, & U Control Charts 5/25/2017 ENGM 720: Statistical Process Control 1 Outline Assignment Discrete Distributions and Probability of Outcomes • Examples of discrete distributions Hypothesis Testing to Control Charts P- & NP-Charts C- & U-Charts Summary of Control Chart Options • Using the Control Chart Decision Chart 5/25/2017 ENGM 720: Statistical Process Control 2 Assignment: Reading: • • Chapter 6 • Finish reading Chapter 7 • • • Sections 7.1 and 7.2 through p.313 Sections 7.3 through p.325 Sections 7.3.2 and 7.5 Assignments: • • • Obtain the Control Chart Factors table from Materials Page Access Excel Template for X-bar, R, & S Control Charts: • • Download Assignment 5 for practice Use the data on the HW5 Excel sheet to do the charting, verify the control limits by hand calculations Access Excel Template for P, NP, C, & U Control Charts 5/25/2017 ENGM 720: Statistical Process Control 3 Process for Statistical Control Of Quality Removing special causes of variation Statistical Quality Control and Improvement Improving Process Capability and Performance • Hypothesis Tests • Ishikawa’s Continually Improve the System Characterize Stable Process Capability Tools Managing the process with control charts Head Off Shifts in Location, Spread • Process Improvement • Process Stabilization • Confidence in Time Identify Special Causes - Bad (Remove) Identify Special Causes - Good (Incorporate) Reduce Variability “When to Act” Center the Process LSL 5/25/2017 0 USL ENGM 720: Statistical Process Control 4 Review Shewhart Control charts • • • Are like a sideways hypothesis test (2-sided!) from a Normal distribution • UCL is like the right / upper critical region • CL is like the central location • LCL is like the left / lower critical region When working with continuous variables, we use two charts: • X-bar for testing for change in location • R or s-chart for testing for change in spread We check the charts using 4 Western Electric rules 5/25/2017 ENGM 720: Statistical Process Control 5 Continuous & Discrete Distributions Continuous • Probability of a range of Discrete • Probability of a range of outcomes is area under PDF (integration) outcomes is area under PDF (sum of discrete outcomes) 35.0 2.5 30.4 (-3) 34.8 32.6 (-) (-2) 5/25/2017 35.0 2.5 37 () 39.2 (+) 43.6 41.4 (+3) (+2) 30 32 34 ENGM 720: Statistical Process Control 36 () 38 40 6 42 Discrete Distribution Example Sum of two six-sided dice: • Outcomes range from 2 to 12. • Count the possible ways to obtain each individual sum - forms a histogram • What is the most frequently occurring sum that you could roll? • Most likely outcome is a sum of 7 (there are 6 ways to obtain it) • What is the probability of obtaining the most likely sum in a single roll of the dice? • 6 36 = .167 • What is the probability of obtaining a sum greater than 2 and less than 11? • 32 36 = .889 5/25/2017 ENGM 720: Statistical Process Control 7 Continuous & Attribute Variables Continuous Variables: • Take on a continuum of values. • Ex.: length, diameter, thickness • Modeled by the Normal Distribution Attribute Variables: • Take on discrete values • Ex.: present/absent, conforming/non-conforming • Modeled by Binomial Distribution if classifying inspection units into defectives • (defective inspection unit can have multiple defects) • Modeled by Poisson Distribution if counting defects occurring within an inspection unit 5/25/2017 ENGM 720: Statistical Process Control 8 Discrete Variables Classes Defectives • The presence of a non-conformity ruins the entire unit – the unit is defective • Example – fuses with disconnects Defects • The presence of one or more nonconformities may lower the value of the unit, but does NOT render the entire unit defective • Example – paneling with scratches 5/25/2017 ENGM 720: Statistical Process Control 9 Binomial Distribution Sequence of n trials Outcome of each trial is “success” or “failure” Probability of success = p r.v. X - number of successes in n trials X ~ Bin n, p n x n x P X x p 1 p x So: Mean: E X np 5/25/2017 where n n! x x! n x ! 2 Variance: V X np 1 p ENGM 720: Statistical Process Control 10 Binomial Distribution Example A lot of size 30 contains three defective fuses. • What is the probability that a sample of five fuses selected at random contains exactly one defective fuse? P[ X 1] • 5 3 1 30 1 3 1 30 51 .328 (5)(.1)(.9) 4 What is the probability that it contains one or more defectives? P[ X 1] 1 P[ X 0] 5 3 1 0 30 0 3 1 30 5 0 1 (1)(1)(.9)5 1 .5905 5/25/2017 ENGM 720: Statistical Process Control .4095 11 Poisson Distribution Let X be the number of times that a certain event occurs per unit of length, area, volume, or time X ~ Pois So: e x P X x x! where x = 0, 1, 2, … Mean: E X 5/25/2017 Variance: 2 V X ENGM 720: Statistical Process Control 12 Poisson Distribution Example A sheet of 4’x8’ paneling (= 4608 in2) has 22 scratches. • • What is the expected number of scratches if checking only one square inch (randomly selected)? 22 .00477 λ1 4608 What is the probability of finding at least two scratches in 25 in2? 25 .119 λ25 λ1 25( λ1 ) 25(.00477) i 1 P[ X 2] 1 P[ X 0] P[ X 1] e .119 (.119)0 e .119 (.119)1 .888(1) .888(.119) 1 1 (.888 .106) 1 1 1 0 ! 1 ! 5/25/2017 ENGM 720: Statistical Process Control 13 .007 Moving from Hypothesis Testing to Control Charts Attribute control charts are also like a sideways hypothesis test • Detects a shift in the process • Heads-off costly errors by detecting trends – if constant control limits are used 2 2 2 0 2-Sided Hypothesis Test 5/25/2017 UCL 0 CL 2 Sideways Hypothesis Test LCL Sample Number Shewhart Control Chart ENGM 720: Statistical Process Control 14 P-Charts Tracks proportion defective in Can a sample of insp. units have a constant number of inspection units in the sample Sample Control Limits: • Approximate 3σ limits are found from trial samples: UCL p 3 p(1 p) n Standard Control Limits: • Approximate 3σ limits continue from standard: UCL p 3 CL p CL p p(1 p) LCL p 3 n LCL p 3 5/25/2017 ENGM 720: Statistical Process Control p(1 p) n p(1 p) n 15 P-Charts (continued) More commonly has variable number of inspection units Can’t use run rules with variable control limits Mean Sample Size Limits: • Approximate 3σ limits are found from sample mean: UCL p 3 p(1 p ) 5/25/2017 Variable Width Limits: • Approximate 3σ limits vary with individual sample size: UCL p 3 n p(1 p) ni CL p CL p LCL p 3 p(1 p ) LCL p 3 n ENGM 720: Statistical Process Control p(1 p) ni 16 NP-Charts Tracks number of defectives in a sample of insp. units Must have a constant number of inspection units in each sample Use of run rules is allowed if LCL > 0 - adds power ! Sample Control Limits: Standard Control Limits: • Approximate 3σ limits are found from trial samples: • Approximate 3σ limits continue from standard: UCL np 3 np(1 p) UCL np 3 np(1 p) CL np CL np LCL np 3 np(1 p) LCL np 3 np(1 p) 5/25/2017 ENGM 720: Statistical Process Control 17 C-Charts Tracks number of defects in a logical inspection unit Must have a constant size inspection unit containing the defects Use of run rules is allowed if LCL > 0 - adds power ! Sample Control Limits: • Approximate 3σ limits are found from trial samples: UCL c 3 c CL c LCL c 3 c Standard Control Limits: • Approximate 3σ limits continue from standard: UCL c 3 c CL c LCL c 3 c 5/25/2017 or 0 if LCL is negative or 0 if LCL is negative ENGM 720: Statistical Process Control 18 U-Charts Number of defects occurring in variably sized inspection (Ex. Solder defects per 100 joints - 350 joints in board = 3.5 insp. units) Can’t use run rules with variable control limits, watch clustering! Mean Sample Size Limits: • Approximate 3σ limits are found from sample mean: UCL u 3 u 5/25/2017 Variable Width Limits: • Approximate 3σ limits vary with individual sample size: UCL u 3 n CL u LCL u 3 u ni CL u u n unit LCL u 3 ENGM 720: Statistical Process Control u ni 19 Steps for Trial Control Limits Start with 20 to 25 samples Use all data to calculate initial control limits Plot each sample in time-order on chart. Check for out of control sample points • • If one (or more) found, then: 1. Investigate the process; 2. Remove the special cause; and 3. Remove the special cause point and recalculate control limits. If can’t find special cause - drop point & recalculate anyway 5/25/2017 ENGM 720: Statistical Process Control 20 Summary of Control Charts Use of the control chart decision table. Continuous Variable Charts • Smaller changes detected faster • Apply to attributes data as well (by CLT)* • Require smaller sample sizes 5/25/2017 Attribute Charts • Can cover several defects with one chart • Less costly inspection ENGM 720: Statistical Process Control 21 Control Chart Decision Table Defective Units (possibly with multiple defects) Binomial Distribution Is the size of the inspection sample fixed? No, varies Use p-Chart Yes, constant Discrete Attribute What is the inspection basis? Individual Defects Poisson Distribution Is the size of the inspection unit fixed? Kind of inspection variable? Use np-Chart Yes, constant Use c-Chart No, varies Continuous Variable 5/25/2017 Which spread method preferred? Use u-Chart Range Use X-bar and R-Chart Standard Deviation ENGM 720: Statistical Process Control Use X-bar and S-Chart 22 Control Chart Sensitizing Rules Western Electric Rules: 1. One point plots outside the three-sigma limits; 2. Eight consecutive points plot on one side of the center line (run rule!); 3. Two out of three consecutive points plot beyond two-sigma warning limits on the same side of the center line (zone rule!); 3. Four out of five consecutive points plot beyond one-sigma warning limits on the same side of the center line (zone rule!). If chart shows lack of control, investigate for special cause 5/25/2017 ENGM 720: Statistical Process Control 23 Attribute Chart Applications Attribute control charts apply to “service” applications, too. • Number of incorrect invoices per customer • Proportion of incorrect orders taken in a day • Number of return service calls to resolve problem 5/25/2017 ENGM 720: Statistical Process Control 24 Questions & Issues 5/25/2017 ENGM 720: Statistical Process Control 25