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Public Acceptance &
Communications –
Project Level
Dr Ameena P. Camps
IEA Greenhouse Gas R & D Programme
Communication Counts
• Public perception and knowing how to engage with
•
•
stakeholders is key to successfully deploying CCS (or any
new technology!)
Public participation in decision making is widely accepted,
e.g. in International declarations signed by governments
such as Principle 10 of UN Rio Declaration on Environment
and Development
Communication and engagement can determine the fate of
a project.
?
Barendrecht
Barendrecht
What happened? – defining moments
• AMESCO report: aimed to provide basis for EIA procedures &
legislation for CCS. Conclusion: could claim policy is needed to
forbid CO2 storage in densely populated areas.
• Shell presented project to city council in 2008, majority not
“They
didn’t listen
to questions
from
Barendrecht.
They 2
enthusiastic.
Immediately
after EIA
submitted
to city council,
public meetings
held
with aBarendrecht
thought
they could
make
wonderfulcommunity.
PowerPoint
•presentation
1st Meeting (Feb
people. Presentations
Shell,
TNO,
and2008),
have 60
wonderful
pictures, andbythey
could
nationalus
government
representative.
Stated project completely
for Barendrecht”
convince
CO2 was good
safe. Little time for debate on concerns.
• 2nd Meeting (April 2008), 180 people, no national government
rep., many concerns raised, lack of time to answer so answered
by published doc by afterwards.
Barendrecht
Barendrecht
Barendrecht – What went
wrong?
• National government allocated grant to project – no local
•
•
•
•
consultation
Initial phase, no discussion between developers &
community. Presented as final plan. Us and them
Debate between stakeholders largely via formal procedures
in public
Context not explained well enough, & initial presentation
complicated/overly technical
Shell & national government were not seen as trustworthy
information suppliers.
Barendrecht – Lessons
• All stakeholders should be involved early in project process
•
•
•
•
•
– mutual commitment and trust
Values, needs & opinions of all stakeholders should be taken
into account in discussing project design
Regular contact with stakeholders needed throughout
process
Context & alternatives should be discussed
Community communication must answer their specific
needs
Information provider should be trusted by community
Reference: Feenstra, C. F. J., Mikunda, T & Brunsting, S. 2010. What happened in Barendrecht?
Case study on the planned onshore carbon dioxide storage in Barendrecht, the Netherlands
FutureGen
• Mattoon, Illinois, USA
• Public-private partnership, US DOE and FutureGen Alliance
•
•
•
(national and international coal companies & power utilities)
Non-for-profit to disseminate information and lessons learned
in IGCC power plant with CCS somewhere in US.
Competitive process between 2001 and 2007 for volunteer
communities: motivated by jobs, economic development &
opportunity to host world class research facility. 4 states semifinals: 2 Texas, 2 Illinois
Alliance focussed on selection & conducted social
characterisation as one criteria. Competing sites conducted
engagement, and alliance engaged stakeholders to determine
issues, concerns and perceptions, to answer questions.
FutureGen
• Community engagement was successful from Illinois team &
alliance
• Meetings held in community to discuss concerns.
• Fact sheet developed and if answer not known committed to getting
back to stakeholder
• Illinois team began engagement during proposal stage
• Significant outreach with hands-on demonstrations
• Prestige of hosting the facility was perceived greater than
•
possible risks of project: benefits vs risks
Unfortunately, in 2007 DOE put project on hold, developed
restructuring and in 2010 DOE announced another
restructuring to FutureGen 2.0: no longer IGCC with research
laboratory but repower existing power plant to be largest
Oxycombustion CCS retrofit in the world.
Developing Best Practice
• With each project more lessons are learned. Have experience
•
to draw from and best practice guidance developed through
experience
• World Resources Institute “Guidelines for Community
Engagement in Carbon Dioxide Capture, Transport &
Storage Projects” (2010)
• CSIRO “Communication/Engagement Toolkit for CCS
Projects” (2011)
• NETL “Public Outreach and Education for Carbon Storage
Projects” (2009)
Also, lessons to be learned from communication of other new
technologies
US DOE - NETL
• Best Practice 1: integrate Public Outreach
•
•
•
•
•
•
with Project Management
Best Practice 2: Establish a Strong Outreach
team
Best Practice 3: identify Key Stakeholders
Best Practice 4: Conduct and apply Social
Characterization
Best Practice 5: Develop an Outreach
Strategy and Communication Plan
Best Practice 6: Develop Key Messages
Best Practice 7: Develop Outreach Materials
tailored to the audiences
US DOE - NETL
• Best Practice 8: Actively Oversee and Manage
the Outreach Program throughout the Life of
the CO2 Storage Project
• Best Practice 9: Monitor the Performance of
the Outreach Program and Changes in Public
Perceptions and Concerns
• Best Practice 10: Be Flexible – refine the
Outreach Program as Warranted
WRI
• International, provides specific guidelines
for regulators, local decision makers and
policy makers
• Five key principles of effective community
engagement:
• Understand local community context
• Exchange information about the
project
• Identify the appropriate level of
engagement
• Discuss potential impacts of the
project
• Continue engagement throughout the
project life cycle
CSIRO
Toolkit rather than best practice.
Questions, tables to complete during
engagement
• Gathering Social Data
• Baseline Survey – local perception
• Forming Independent Steering Group
• Citizen Task Force
• Electing Community Liaison Officer
• Identify Stakeholders
• Media Release
• Establishing Communication &
Engagement Plan
• Education
Project Communication
• Common aspects between lessons learned:
• Start early and integrate into project
• Understand your community, be part of that community, and
•
•
•
•
•
•
•
engage them in the decision making
Identify stakeholders
Be proactive
Establish a communication plan
Discuss risks and ensure there is time for two way dialogue
Ensure materials are clear, accurate and avoid misinformation
Involve independent technical and communication experts
Be flexible
Communication Counts!
• Communication and engagement can determine the fate of
a project.
?
Public Acceptance &
Communications –
Project Level
Dr Ameena P. Camps
IEA Greenhouse Gas R & D Programme
[email protected]